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The Consumer Protection Act, 1986

“ Consumer is the king of the market” ,[object Object],[object Object]

Objects and Application of the Act ,[object Object],[object Object],[object Object],[object Object],[object Object]

Consumer Rights Safety education Choose Information Redressal Heard

CONSUMER ,[object Object],[object Object],[object Object],[object Object]

GOODS ,[object Object],[object Object],[object Object],[object Object]

Service ,[object Object],[object Object]

DEFICIENCY ,[object Object],[object Object],[object Object]

COMPLAINANT ,[object Object],[object Object],[object Object],[object Object],[object Object]

Consumer Complaint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CONSUMER DISPUTE ,[object Object],[object Object],[object Object],[object Object]

Are the following consumers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

UNFAIR TRADE PRACTICE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Misleading Adv. False Repre . Any warranty Guarantee of performance not based on adequate test Seller has sponsorship approval Rebuilt as new goods Goods are of Q, Q, S, G, Co,S,M Misleading about the price at which goods ordinarily sold Disparaging goods of another About the need Usefulness of goods services Goods ,services have Sponsorship ,performance Services are of S,Q,G

RESTRICTIVE TRADE PRACTICE ,[object Object]

Interesting Cases ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Redressal Agency ,[object Object],[object Object],[object Object],[object Object]

District Forum ,[object Object],[object Object],[object Object]

A District Forum shall have the powers ,[object Object],[object Object],[object Object],[object Object]

State Commission ,[object Object],[object Object]

[object Object],[object Object],[object Object],National Commission

Content of Consumer Complaint ,[object Object],[object Object],[object Object],[object Object],[object Object]

Where do I file my complaint??? ,[object Object],[object Object],[object Object],Time period for filing complaint Within 2 years

Fees for filing a complaint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Remedies Under Consumer Protection Act ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Continued ,[object Object],[object Object],[object Object],[object Object],[object Object]

LIMITATION PERIOD. ,[object Object]

Objects of Council ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

State Council ,[object Object],[object Object]

Central Council ,[object Object],[object Object],[object Object]

CONCLUSION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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