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IT Governance In   Higher Education “ What is it, and how does it benefit your Institution?” Pre-Conference Seminar – June 23, 2007
James Yung,  CISA Associate Director, IS Audit Harvard University Risk Management and Audit Services Presenter
Agenda ,[object Object],[object Object],[object Object]
Questions ,[object Object],[object Object],[object Object]
How do most research universities govern the large and rapidly evolving set of information technology initiatives that take place on their campuses? ANSWER:  Inefficiently, ineffectively and not as well as they should. ~ Source: Educause – IT Governance in Higher Education 2006 ~
What is IT Governance? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],©2007 IT Governance Institute
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Enterprise governance and IT governance require a balance between conformance and performance goals directed by the board. Performance Conformance ©2007 IT Governance Institute
[object Object],[object Object],[object Object],[object Object],64% Doing something about it 42% Not  doing  something about it 2003 2005 Source: Surveys by PwC for the IT Governance Institute Sep-Oct 2003 and Sep-Oct 2005 36% 58% ©2007 IT Governance Institute PERFORMANCE MEASUREMENT RESOURCE MANAGEMENT RISK MANAGEMENT VALUE DELIVERY STRATEGIC ALIGNMENT www.itgi.org www.itgi.org
[object Object],Value delivery Focuses on ensuring the  linkage of business and IT plans  and on  aligning IT operations   with enterprise operations IT delivers the  promised benefits against the strategy , concentrating on optimizing costs and proving the intrinsic value of IT Is about the  optimal investment in , and  the proper management of ,  critical IT resources : applications, information, infrastructure and people  Senior management,  appetite for risk ,  compliance requirements , transparency about the significant risks to the organisation Tracks and monitors strategy implementation, project completion, resource usage, process performance and service delivery  to achieve   goals measurable beyond conventional accounting Performance  measurement Risk management Resource  management Strategic  alignment ©2007 IT Governance Institute
©2007 IT Governance Institute ,[object Object],Business management Set direction for IT, monitor results and insist on corrective measures Defines business requirements for IT and ensures that value is delivered and risks are managed Delivers and improves IT services as required by the business Provides independent assurance to demonstrate that IT delivers what is needed Measures compliance with policies and focuses on alerts to new risks Risk and  compliance  IT audit IT management Board and  executive
IT Governance at Harvard
Harvard University Facts   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT Governance Risks at Harvard ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Audit IT Governance at Harvard ,[object Object],[object Object],[object Object],[object Object]
[object Object],Keeping  IT Running Security Value/Cost Managing  Complexity Aligning IT with  Business Regulatory  Compliance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholders need to know that:
Risk Management and Audit Services Mission “ To Assist University Management and Governing Boards in Identifying, Managing and Mitigating Risk and Ensuring Risk Management Processes are Integrated Into the University’s Business Practices and Academic and Research Activities”
RMAS Organization
System Base Audit Integrated Audit IT Governance Audit Level of Complexity Value Add Evolution of RMAS IS Audit  Low High Tactical Strategic ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2006  2000 Pre-2000
CoBIT and IT Governance   Control Objectives IT (CoBIT) is an International standard in directing and controlling an enterprise’s information technology.  CoBIT sets the standards of measuring IT Governance process maturity. ,[object Object],[object Object],[object Object],[object Object],Process Maturity Domain IT Processes Business Requirements IT Resources Basic CoBIT Principle
Benefits of CoBIT ,[object Object],[object Object],[object Object]
C OBI T Framework ,[object Object],[object Object],[object Object],[object Object],[object Object],©2007 IT Governance Institute C OBI T Framework Characteristics
PERFORMANCE:  Business Goals CONFORMANCE Basel II, Sarbanes- Oxley Act, etc. Enterprise Governance IT Governance ISO  9001:2000 ISO   17799 ISO  20000 Best Practice Standards QA Procedures Processes and Procedures Drivers  C OBI T COSO Security  Principles ITIL   Balanced  Scorecard ,[object Object],©2007 IT Governance Institute
CoBIT Approach In Assessing  IT Governance At Harvard
Background   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Assessing IT Governance Detailed review of the school IT Governance and internal controls within Information Technology Services.
Audit Approach Identify Business Goals  IT Goals  Key IT processes and Key IT resources Identify Control Objectives  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Planning Scoping Testing
©2007 IT Governance Institute IT Governance Audit Objectives  Effectiveness Information being  relevant and pertinent  to the business process as well as being  delivered in a timely, correct, consistent and usable  manner Efficiency Provision of information through the  optimal  (most productive and economical )  use of resources Confidentiality The  protection of sensitive information  from unauthorised disclosure Integrity Relates to the  accuracy and completeness  of information Availability Information being available when required by the business process now and in the future;  it also concerns the safeguarding of necessary resources and associated capabilities Compliance Complying with those   laws, regulations and contractual arrangements  to which the business process is subject, i.e., externally imposed business criteria as well as internal policies Reliability The provision of  appropriate information for management to operate the entity  and to exercise its fiduciary and governance responsibilities
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Scope of Work Observations and  Recommendations Risk Analysis  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Approach IT Audit IT Governance Process Strategy Controls Interviews  Documentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CoBIT Four IT Process Domains ,[object Object],[object Object],[object Object],[object Object],Business Requirements IT Resources
©2007 IT Governance Institute ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Plan and Organize (PO) PO1 Define a strategic IT plan. PO2 Define the information architecture. PO3 Determine technological direction. PO4 Define the IT processes, organization  and relationships. PO5 Manage the IT investment. PO6 Communicate management aims and  direction. PO7 Manage IT human resources. PO8 Manage quality. PO9 Assess and manage IT risks. PO10 Manage projects. Plan and Organize
©2007 IT Governance Institute ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Acquire and Implement (AI) AI1 Identify automated solutions. AI2 Acquire and maintain application  software. AI3 Acquire and maintain technology  infrastructure. AI4 Enable operation and use . AI5 Procure IT resources. AI6 Manage changes. AI7 Install and accredit solutions and  changes. Acquire and Implement (AI)
©2007 IT Governance Institute Deliver and Support (DS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DS1 Define and manage service levels. DS2 Manage third-party services. DS3 Manage performance and capacity. DS4 Ensure continuous service. DS5 Ensure systems security. DS6 Identify and allocate costs. DS7 Educate and train users. DS8 Manage service desk and incidents. DS9 Manage the configuration. DS10 Manage problems. DS11 Manage data. DS12 Manage the physical environment. DS13 Manage operations. Deliver and Support
©2007 IT Governance Institute Monitor and Evaluate (ME) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ME1 Monitor and evaluate IT performance. ME2 Monitor and evaluate internal control. ME3 Ensure compliance with external requirements. ME4 Provide IT governance. Monitor and Evaluate
Align Business Goals with Key IT Goals
School Harvard Target IT Governance Maturity Benchmark 1.5 ,[object Object],[object Object],[object Object]
Key Recommendations Listed in priority order: ,[object Object],[object Object]
Benefits to the Auditee ,[object Object],[object Object],[object Object],[object Object]
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],IT GOVERNANCE AUDIT IS NOT FOR FAINT-HEARTED
Questions
References IT Governance Institute -  http://www.itgi.org/ ISACA -  http://www.isaca.org / IT Audit -  http://www.theiia.org/itaudit/

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It governance in_higher_education_by_james_yung

  • 1. IT Governance In Higher Education “ What is it, and how does it benefit your Institution?” Pre-Conference Seminar – June 23, 2007
  • 2. James Yung, CISA Associate Director, IS Audit Harvard University Risk Management and Audit Services Presenter
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  • 5. How do most research universities govern the large and rapidly evolving set of information technology initiatives that take place on their campuses? ANSWER: Inefficiently, ineffectively and not as well as they should. ~ Source: Educause – IT Governance in Higher Education 2006 ~
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  • 12. IT Governance at Harvard
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  • 18. Risk Management and Audit Services Mission “ To Assist University Management and Governing Boards in Identifying, Managing and Mitigating Risk and Ensuring Risk Management Processes are Integrated Into the University’s Business Practices and Academic and Research Activities”
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  • 25. CoBIT Approach In Assessing IT Governance At Harvard
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  • 29. ©2007 IT Governance Institute IT Governance Audit Objectives Effectiveness Information being relevant and pertinent to the business process as well as being delivered in a timely, correct, consistent and usable manner Efficiency Provision of information through the optimal (most productive and economical ) use of resources Confidentiality The protection of sensitive information from unauthorised disclosure Integrity Relates to the accuracy and completeness of information Availability Information being available when required by the business process now and in the future; it also concerns the safeguarding of necessary resources and associated capabilities Compliance Complying with those laws, regulations and contractual arrangements to which the business process is subject, i.e., externally imposed business criteria as well as internal policies Reliability The provision of appropriate information for management to operate the entity and to exercise its fiduciary and governance responsibilities
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  • 36. Align Business Goals with Key IT Goals
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  • 42. References IT Governance Institute - http://www.itgi.org/ ISACA - http://www.isaca.org / IT Audit - http://www.theiia.org/itaudit/

Notes de l'éditeur

  1. IT governance process and structure usually involve a confusing hybrid of autonomous departments and one or more centralized units. There are usually a complex committee structure and a mix of decentralized, independent decision makers who are responsible for most local decisions. The governance process are confusing and time consuming and occasionally fail, as evidenced of damaging IT security breaches on many campuses.
  2. It is about the organization leadership, internal/external stakeholders and how IT investment decisions are made and prioritized.
  3. IT Governance starts with effective enterprise governance that clarifies strategic direction, priorities of objectives, and exert sufficient control to manage risks and enterprise resources to achieve the outcomes. Management is differs from governance in that its primary focus is on the implementation of decisions made through the governance process.
  4. Good governance processes will foster timely decisions, responsible actions, and alignment of an organization’s IT strategy with its overall mission and goals.
  5. 2006 Educause survey suggest IT Governance is a top issue as funding IT is directly related to governance and institutional priority setting.
  6. Assessment of the IT Governance domain can be integrated or independent based on organization operating environment and risks.
  7. The risk of inadequate funding of IT and/or mismanagement of IT investments that squandering institutional resources through duplication of efforts and/or lack of planning.
  8. How critical does your university success depends on IT? How much investment in IT is too much or not enough?
  9. IT governance framework provides the ability to measure the effectiveness of IT operational, compliance with significant laws and regulations and the delivered value to the business.
  10. Adoption of CoBIT Framework as an IT Audit standard. Use of CoBIT established creditability of IS Auditor.
  11. IT Governance Assessment reviews strategic alignment, operational effectiveness, and systems of internal control.
  12. Seven key IT Governance audit objectives