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June
                                                                                                                                                        2011




Roadmap                                                                     monthly newsletter                                                       In this issue
                                                                                                                                                     New features
                                                                                                                                                      Frotcom TV
Editorial                                                                                                                                         Improved Tracking
                                                                                                                                                 Online user guidelines



T
          he First Annual Frotcom Meeting took place last
          May 26-28, near Lisbon, Portugal (see page 4).
                                                                                                                                                      Case study
          We had the pleasure to gather for the first time
                                                                                                                                                   Deni Internacional
          Frotcom Certified Partners from countries as
                                                                                                                                                       Reducing costs
diverse as Bulgaria, Cyprus, Sierra Leone or Spain, to name                                                                                      in international transport
but a few.

The meeting was a great opportunity for everybody to share ideas and                                                                                News and events
experiences. Undoubtedly, some actions which prove successful in one country                                                                    Frotcom Annual Meeting
                                                                                                                                                 One team moving forward!
can be repeated in other countries. But it is also sometimes the opposite.
Processes which are valid in one place are not necessarily valid elsewhere. That
                                                                                                                                                 This and much more…
is why having the opportunity to share experiences and their contexts and
discussing methodologies for marketing, sales, after sales and support was great
for giving everybody better tools to address their local markets.

                                             Another highlight of the meeting was the presentation
                                             of new features – some of which are being presented
                                             already in this issue of Roadmap – and the planning of
                                             the next features to be added to Frotcom in the near
                                             future. It is clear that Frotcom is already benefiting
                                             from input and feedback received from Clients and
                                             Partners all over the world. Future releases will
                                             continue to incorporate this feedback, therefore
                                             bringing Frotcom closer and closer to the ideal vehicle
                                             tracking and fleet management solution.

I know that the success of this first meeting is something we will want to repeat
in future editions. It will not be easy, because the standard was set very high.

In fact, we had hoped for a good meeting and for Partners to bond and work as
a team. In the end, I truly believe that we all went a little further: we were
looking for a team and we got a family.

Valério Marques
CEO - Frotcom International

A note from the editor – If you would like to have your own say in the next edition of this newsletter please do
not hesitate to get in touch at roadmap@frotcom.com.
Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678
Frotcom vehicle tracking system | www.frotcom.com

Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius |
Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda


                                                                   1
Did you know?

                                                                                                                                                          10 facts about
New Features                                                                                                                                                  Road Safety
Frotcom TV

          Frotcom TV is a whole
new experience. It creates a “TV-
like” environment in which main
news about the fleet (alarms,                                                                                                                   1. More than 1.2 million people die
arrivals and departures, etc.), but                                                                                                                in road traffic crashes every year.
also news of the “outside world”
                                                                                                                                                2. As many as 50 million people are
are     continuously    displayed.
                                                                                                                                                   injured or disabled by road traffic
Because it requires no human intervention, Frotcom TV is ideal to be displayed
                                                                                                                                                   crashes every year.
on an LCD or plasma monitor in a wall mount in the dispatch center or meeting
room.                                                                                                                                           3. Half of all crash victims are
                                                                                                                                                   vulnerable road users such as
Improved tracking                                                                                                                                  pedestrians,   cyclists,  and
                                                                                                                                                   motorcyclists.
The new features related to tracking on Maps were developed to facilitate the
visualization and analysis of the vehicles’ tracking data. These features include:                                                              4. Road traffic crashes cost countries
multiple tracking, clustering, street view (this feature is not available in Bing                                                                  up to 4% of their Gross National
maps, only Google maps), improved movie, new vehicle icons, visually                                                                               Product.
identifiable trips and additional changes to user interface (“facelift”).
                                                                                                                                                5. Correctly used seat-belts reduce
                                                                                                                                                   the risk of death in a crash by 61%.

                                                                                                                                                6. Mandatory use of child restraints
                                                                                                                                                   can reduce child deaths by 35%.

                                                                                                                                                7. Helmets reduce fatal and serious
                                                                                                                                                   head injuries by up to 45%.

                                                                                                                                                8. Enforcing a drinking and driving
                                                                                                                                                   law around the world could reduce
                                                                                                                                                   alcohol-related crashes by 20%.
Online user guidelines                                                                                                                          9. For every 1km/h reduction in
            These guidelines are mostly targeted at                                                                                                average speed, there is a 2%
            inexperienced users of Frotcom – including                                                                                             reduction in the number of
            users of the free trials.                                                                                                              crashes.

            The tools that facilitate the adaptation of                                                                                         10. Simple   low-cost     engineering
            new users to the interface are the mouse                                                                                                measures are saving thousands of
            indicators and the online help.                                                                                                         lives.


Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678                                                 Source:
Frotcom vehicle tracking system | www.frotcom.com
                                                                                                                                                World Health Organization-http://www.who.int/en/
Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius |
Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda


                                                                   2
Tip of the month
                                                                                                                                                             Frotcom TV
Case Study
                                                                                                                                                       RSS news sources
Deni Internacional
                                                                                                                                                Frotcom TV can show news from one or
Reducing costs in international transport                                                                                                       more external sources. Any URL
                                                                                                                                                containing an RSS source will be usable
                                                                                                                                                (RSS stands for Really Simple Syndication
                                                                                                                                                and is a standard for channeling news-type
                                                                                                                                                messages from a server to other
                                                                                                                                                computers/applications). An example
                                                                                                                                                could be the CNN Global news:
                                                                                                                                                http://rss.cnn.com/rss/edition.rss

                                                                                                                                                You can look for other news sources, for
Deni Internacional is a Macedonian company, founded in 1991, as an enterprise
                                                                                                                                                instance by googling “RSS news
specialized in organizing the international transport of goods. Since then, it has
                                                                                                                                                sources”. You can choose RSS sources
evolved significantly, with a current number of 38 vehicles meant both for
                                                                                                                                                from your own country or city, when
international transport and local distribution of different types of goods
                                                                                                                                                available.
(palletized, non-palletized, dangerous ADR materials). The company’s growth
can also be seen in the current number of employees, 120, who are highly                                                                        To add a new RSS news source to
trained to conduct their tasks in a professional manner and to meet the clients’
                                                                                                                                                Frotcom TV, go to Administration > My
expectations constantly.
                                                                                                                                                profile > Frotcom TV tab and press the
The main focus of Deni Internacional                                                                                                            Add RSS button located to the right of
is the collective transport from and                                                                                                            the News sources table:
to all destinations in Europe, but
they also offer services for individual
transport. Moreover, the company                                                                                                                The following window will pop up:
has a long term successful
cooperation with leading transport and logistics companies in the world and a
24 hours communication with the vehicles no matter their location.

The organization also disposes of a public customs warehouse, customs
terminal, forwarding services, provision of complete warehouse storage
materials, forklifts and cleaning machines and a Gas station - Autohof 00.                                                                      Enter a name for your news source and
                                                                                                                                                enter a valid RSS URL. Press Save. If the
According to Mr. Straso Jakimovski and Mr. Toni Krkacev, respectively CEO and
                                                                                                                                                URL is valid, the news site will be added
Transport and Logistics Manager at Deni International, “We implemented
Frotcom to reduce costs and make our business more efficient and the system                                                                     to the list.
has undoubtedly helped us do that. We could see almost immediately a
substantial reduction in fuel consumption. In addition, we now also benefit from
a considerable decrease in communication costs by using Frotcom’s integrated                                                                    Note: Please have in mind that if your
navigation module”.                                                                                                                             computer’s screensaver is active, it will
                                                                                                                                                superimpose to Frotcom TV. If you wish
ROADMAP congratulates Dragan Kostovski and the Frotcom Macedonia team
for this successful project.                                                                                                                    to avoid that, remove your computer’s
Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678
                                                                                                                                                screensaver.
Frotcom vehicle tracking system | www.frotcom.com

Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius |
Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda


                                                                   3
News and events
                                                                                                                                                  Next, on Roadmap
Frotcom Annual Meeting 2011
                                                                                                                                                     News and events,

                                                                                                                                                more new Frotcom features

                                                                                                                                                 and tips will be presented.



                                                                                                                                                This and more, so don’t miss

                                                                                                                                                the next issue of Roadmap.
                                                                                        One team moving forward!
On May 26-28, Frotcom International held the 2011 Annual Meeting, at the
Hotel Melia Aldeia dos Capuchos Golf and Spa, on the Caparica Coast, about 20
km south of Lisbon, Portugal.

This event was organized for Frotcom
Certified Partners around the world, with the
aim of learning, sharing, collaborating and
acting on all the issues facing Frotcom´s
business.
The agenda of the meeting was designed to
facilitate debate, encourage ideas and share
information in order to create a common
understanding and drive towards actionable
goals. It covered the main topics of interest
related to the Frotcom business, such as
facts and figures, the announcement of new
features, topics related to marketing
experiences which offered a wide
perspective on what could be the best
Frotcom marketing practices.

Apart from this, on the last day of the event,
the Golf Putting Tournament turned out to
be a delightful experience bringing together
the Frotcom Team in a sportful and cheerful
atmosphere.

According to the feedback of all the participants, the 2011 Annual Meeting was a
success, standing as a source of motivation and inspiration for upcoming
projects and challenges. One team moving forward!
Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678
Frotcom vehicle tracking system | www.frotcom.com

Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius |
Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda


                                                                   4

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Roadmap monthly newsletter - June 2011

  • 1. June 2011 Roadmap monthly newsletter In this issue New features Frotcom TV Editorial Improved Tracking Online user guidelines T he First Annual Frotcom Meeting took place last May 26-28, near Lisbon, Portugal (see page 4). Case study We had the pleasure to gather for the first time Deni Internacional Frotcom Certified Partners from countries as Reducing costs diverse as Bulgaria, Cyprus, Sierra Leone or Spain, to name in international transport but a few. The meeting was a great opportunity for everybody to share ideas and News and events experiences. Undoubtedly, some actions which prove successful in one country Frotcom Annual Meeting One team moving forward! can be repeated in other countries. But it is also sometimes the opposite. Processes which are valid in one place are not necessarily valid elsewhere. That This and much more… is why having the opportunity to share experiences and their contexts and discussing methodologies for marketing, sales, after sales and support was great for giving everybody better tools to address their local markets. Another highlight of the meeting was the presentation of new features – some of which are being presented already in this issue of Roadmap – and the planning of the next features to be added to Frotcom in the near future. It is clear that Frotcom is already benefiting from input and feedback received from Clients and Partners all over the world. Future releases will continue to incorporate this feedback, therefore bringing Frotcom closer and closer to the ideal vehicle tracking and fleet management solution. I know that the success of this first meeting is something we will want to repeat in future editions. It will not be easy, because the standard was set very high. In fact, we had hoped for a good meeting and for Partners to bond and work as a team. In the end, I truly believe that we all went a little further: we were looking for a team and we got a family. Valério Marques CEO - Frotcom International A note from the editor – If you would like to have your own say in the next edition of this newsletter please do not hesitate to get in touch at roadmap@frotcom.com. Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda 1
  • 2. Did you know? 10 facts about New Features Road Safety Frotcom TV Frotcom TV is a whole new experience. It creates a “TV- like” environment in which main news about the fleet (alarms, 1. More than 1.2 million people die arrivals and departures, etc.), but in road traffic crashes every year. also news of the “outside world” 2. As many as 50 million people are are continuously displayed. injured or disabled by road traffic Because it requires no human intervention, Frotcom TV is ideal to be displayed crashes every year. on an LCD or plasma monitor in a wall mount in the dispatch center or meeting room. 3. Half of all crash victims are vulnerable road users such as Improved tracking pedestrians, cyclists, and motorcyclists. The new features related to tracking on Maps were developed to facilitate the visualization and analysis of the vehicles’ tracking data. These features include: 4. Road traffic crashes cost countries multiple tracking, clustering, street view (this feature is not available in Bing up to 4% of their Gross National maps, only Google maps), improved movie, new vehicle icons, visually Product. identifiable trips and additional changes to user interface (“facelift”). 5. Correctly used seat-belts reduce the risk of death in a crash by 61%. 6. Mandatory use of child restraints can reduce child deaths by 35%. 7. Helmets reduce fatal and serious head injuries by up to 45%. 8. Enforcing a drinking and driving law around the world could reduce alcohol-related crashes by 20%. Online user guidelines 9. For every 1km/h reduction in These guidelines are mostly targeted at average speed, there is a 2% inexperienced users of Frotcom – including reduction in the number of users of the free trials. crashes. The tools that facilitate the adaptation of 10. Simple low-cost engineering new users to the interface are the mouse measures are saving thousands of indicators and the online help. lives. Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Source: Frotcom vehicle tracking system | www.frotcom.com World Health Organization-http://www.who.int/en/ Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda 2
  • 3. Tip of the month Frotcom TV Case Study RSS news sources Deni Internacional Frotcom TV can show news from one or Reducing costs in international transport more external sources. Any URL containing an RSS source will be usable (RSS stands for Really Simple Syndication and is a standard for channeling news-type messages from a server to other computers/applications). An example could be the CNN Global news: http://rss.cnn.com/rss/edition.rss You can look for other news sources, for Deni Internacional is a Macedonian company, founded in 1991, as an enterprise instance by googling “RSS news specialized in organizing the international transport of goods. Since then, it has sources”. You can choose RSS sources evolved significantly, with a current number of 38 vehicles meant both for from your own country or city, when international transport and local distribution of different types of goods available. (palletized, non-palletized, dangerous ADR materials). The company’s growth can also be seen in the current number of employees, 120, who are highly To add a new RSS news source to trained to conduct their tasks in a professional manner and to meet the clients’ Frotcom TV, go to Administration > My expectations constantly. profile > Frotcom TV tab and press the The main focus of Deni Internacional Add RSS button located to the right of is the collective transport from and the News sources table: to all destinations in Europe, but they also offer services for individual transport. Moreover, the company The following window will pop up: has a long term successful cooperation with leading transport and logistics companies in the world and a 24 hours communication with the vehicles no matter their location. The organization also disposes of a public customs warehouse, customs terminal, forwarding services, provision of complete warehouse storage materials, forklifts and cleaning machines and a Gas station - Autohof 00. Enter a name for your news source and enter a valid RSS URL. Press Save. If the According to Mr. Straso Jakimovski and Mr. Toni Krkacev, respectively CEO and URL is valid, the news site will be added Transport and Logistics Manager at Deni International, “We implemented Frotcom to reduce costs and make our business more efficient and the system to the list. has undoubtedly helped us do that. We could see almost immediately a substantial reduction in fuel consumption. In addition, we now also benefit from a considerable decrease in communication costs by using Frotcom’s integrated Note: Please have in mind that if your navigation module”. computer’s screensaver is active, it will superimpose to Frotcom TV. If you wish ROADMAP congratulates Dragan Kostovski and the Frotcom Macedonia team for this successful project. to avoid that, remove your computer’s Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 screensaver. Frotcom vehicle tracking system | www.frotcom.com Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda 3
  • 4. News and events Next, on Roadmap Frotcom Annual Meeting 2011 News and events, more new Frotcom features and tips will be presented. This and more, so don’t miss the next issue of Roadmap. One team moving forward! On May 26-28, Frotcom International held the 2011 Annual Meeting, at the Hotel Melia Aldeia dos Capuchos Golf and Spa, on the Caparica Coast, about 20 km south of Lisbon, Portugal. This event was organized for Frotcom Certified Partners around the world, with the aim of learning, sharing, collaborating and acting on all the issues facing Frotcom´s business. The agenda of the meeting was designed to facilitate debate, encourage ideas and share information in order to create a common understanding and drive towards actionable goals. It covered the main topics of interest related to the Frotcom business, such as facts and figures, the announcement of new features, topics related to marketing experiences which offered a wide perspective on what could be the best Frotcom marketing practices. Apart from this, on the last day of the event, the Golf Putting Tournament turned out to be a delightful experience bringing together the Frotcom Team in a sportful and cheerful atmosphere. According to the feedback of all the participants, the 2011 Annual Meeting was a success, standing as a source of motivation and inspiration for upcoming projects and challenges. One team moving forward! Roadmap Monthly Newsletter | roadmap@frotcom.com | Tel + 351 214 135 670 | Fax +351 214 135 678 Frotcom vehicle tracking system | www.frotcom.com Angola |Belgium | Brazil | Bulgaria | Cameroon | Cyprus | D. R. Congo | Greece | Kenya | Luxemburg | Macedonia | Madagascar | Mauritius | Morocco | Portugal | Reunion Islands | Romania | Rwanda | Senegal | Serbia | Seychelles | Sierra Leone | Slovenia | Spain | Tanzania | Uganda 4