OBS Built Melbourne Business School's (MBS) new SharePoint website. The website presents all program information and contact details and receives the majority of program inquiries, student registrations and donations, via payment gateway. OBS Managed Services manages the website.

1. OBS Managed Services |
SharePoint Website
Melbourne Business School
VICTORIA, AUSTRALIA
EDUCATION | GRADUATE
250+ EMPLOYEES
“OBS provided support above
and beyond expectations and
enabled MBS to meet its project
goals and deadline.”
OVERVIEW
Melbourne Business School (MBS) is one of the
Asia Pacific region’s leading providers of
Management Education and Executive Education.
In 1963 MBS was the first business school in
Australia to offer a Master of Business
Administration (MBA). It is currently one of only
two Australian business schools ranked in the
Financial Times global top 100 for MBA programs.
OBJECTIVE
MBS is currently ranked 62 in the global business
school rankings. Its goal is to become a top 25
school. MBS required a new website as the old
MBS site was built on unsupported, end-of-life
technology.
MBS was already working with Microsoft
technology: Dynamics CRM and SharePoint, and
had in-house skills it could leverage. Because of
this internal capability, the School chose
SharePoint as the platform for its website.
The MBS website is a critical business tool so it
needed to be well-designed and managed by
experts to ensure maximum up-time. The website
presents all program information and contact
details and receives the majority of program
enquiries, student registrations and donations, via
payment gateway. MBS and the School of Business
and Economics were due to launch a formal
collaboration arrangement on the 2nd of May
2013. It was important that the new MBS website
was ready to go live by this date.
MBS initially started the project with another
vendor. However, due to the tight time-frames,
the vendor could not meet the necessary
requirements. MBS needed to find a technology
partner that could address some of the core
technical challenges of the project: a tight
timeframe with a hard deadline. MBS selected OBS
for its reputation as a respected SharePoint expert
with an in-house graphic design team and a
managed services offering with guaranteed service
levels.
OBS | EDUCATION

2. “OBS Managed Services have been able to
keep the website online 100 per cent of the
time and when issues have arisen OBS have
fixed them within required time frames.”
Clinton Mancer | Business Applications Manager | Melbourne Business School
SOLUTION
RESULTS
OBS Managed Services was chosen to deliver the
operational website with new functionality and
branding and worked closely with the MBS team to
ensure the project stayed on track. OBS
immediately appointed a Project Manager, put
round-the-clock support in place, and assigned a
team of four staff to the project full-time, including
a number of the Managed Services interstate team
which formed the collaborative Project Delivery
team. Daily morning and afternoon meetings took
place with all stakeholders to track progress and
monitor project risk areas. In-between these daily
meetings, OBS and MBS used Microsoft Lync as the
key collaboration tool giving the dispersed
stakeholders the ability to communicate when
required.
OBS delivered
the new, welldesigned website on
time and with all the
required forms and
functionalities, including integration
with MBS’ Dynamics CRM system.
A critical business requirement for MBS was for
the platform to be robust, scalable and
supportable. OBS achieved this by applying best
practice methods including reworking
overcomplicated solutions, finishing partially
completed functionality, delivering innovative
functionality, resolving issues, creating controlled
source code, creating detailed documentation and
adding a layer of process and governance that
supported the project delivery.
“MBS built a good relationship and level of trust
with OBS. The team helped MBS deliver this
project on time, but more importantly with all the
features that were essential for the website
launch. We continue to work with OBS Managed
Services. So far, they have been able to keep the
website online 100 per cent of the time and when
issues have arisen OBS have fixed them within
required timeframes.”
Clinton Mancer, Business Applications Manager at
Melbourne Business School said: "We were very
happy with the work that OBS Managed Services
did on this critical business project. The project
delivery was complex and highly challenging not
only for the OBS team but for MBS stakeholders.
OBS provided support above and beyond
expectations and helped MBS meet its project
goals and deadline.