Unified Comms Agenda: Defined, Leaders, Demo
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Unified Comms Agenda: Defined, Leaders, Demo
- 2. Agenda Defined The Leaders Unified Communications at Work Demonstration
- 3. Definitions A communications system that includes three or more of the following elements: voice, unified messaging, video, mobility, web/data collaboration, conferencing and presence management. Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, IP telephony, video conferencing, call control and speech recognition with non real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. VoIP is not a Unified Communications but rather use of IP to deliver voice services.
- 4. The Leaders in Unified Communications
- 5. Unified Communications at Work
- 6. Demo Voice Technologies Unified Messaging Instant Messaging Escalation of Format Screen Sharing Mobile Services Federation