Delivered to the London School of Economics + Political Science’s Sustainable Future Workshop in October 2009.
It's in two parts: 1. Showing examples of effective communication, including 'Don’t tell, show', 'Using social norms', 'Communicating with the inner child', and 'Collapsing the distance between action and problem'.
Part 2 shows and explains The Hunting Dynasty method for writing an effective elevator pitch, including 'The Roof', how the Support Pillars work, and a potent checklist of reinforcing methods.
2. 1. Who am I? 2. Examples of effective communication Don’t tell, show UNICEF Landmine Stickers | The thirsty boy | Paper towel dispenser Using social norms Hotel towel reuse | Reduce littering Communicate with the inner child Use the stairs, please? | Use the bins provided | The Schiphol flies Collapse the distance between action and problem Various visuals 3. Constructing an effective elevator pitch The Roof Support pillars Checklist
3. 1. Who am I? 2. Examples of effective communication Don’t tell, show UNICEF Landmine Stickers | The thirsty boy | Paper towel dispenser Using social norms Hotel towel reuse | Reduce littering Communicate with the inner child Use the stairs, please? | Use the bins provided Collapse the distance between action and the problem Various visuals 3. Constructing an effective elevator pitch The Roof Support pillars Checklist
10. Who am I? Advertising for Sustainable Products & Services
11. 1. Who am I? 2. Examples of effective communication Don’t tell, show UNICEF Landmine Stickers | The thirsty boy | Paper towel dispenser Using social norms Hotel towel reuse | Reduce littering Communicate with the inner child Use the stairs, please? | Use the bins provided | The Schiphol flies Collapse the distance between action and problem Various visuals 3. Constructing an effective elevator pitch The Roof Support pillars Checklist
15. The thirsty boy on television Every 15 seconds a child dies due to a lack of drinkable water. http://www.youtube.com/watch?v=Q_e6RO5NTqQ http://www.thehuntingdynasty.com/2009/08/resetting-cultural-norms-a-sustainable-strategy/
16. Paper towel dispenser Communicate the environmental impact of disposable paper towels
18. Hotel towel reuse Towel signs: 1. Help Save The Environment – followed by information stressing respect for nature. 2. Help Save Resources For Future Generations – followed by information stressing the importance of saving energy for the future. 3 . Partner With Us To Help Save The Environment – followed by information urging guests to cooperate with the hotel in preserving the environment. 4. Join Your Fellow Citizens In Helping To Save The Environment – followed by information that the majority of hotel guests do reuse their towels when asked.
19. Hotel towel reuse Towel signs: 1. Help Save The Environment – followed by information stressing respect for nature. 2. Help Save Resources For Future Generations – followed by information stressing the importance of saving energy for the future. 3 . Partner With Us To Help Save The Environment – followed by information urging guests to cooperate with the hotel in preserving the environment. 4. Join Your Fellow Citizens In Helping To Save The Environment – followed by information that the majority of hotel guests do reuse their towels when asked.
20. Hotel towel reuse Towel signs: Guests exposed to the fourth message were 26% more likely to recycle their towels. “ This simple word change is something that most people say has no influence on them at all.” (Goldstein, Cialdini, & Griskevicius, 2007) 4. Join Your Fellow Citizens In Helping To Save The Environment – followed by information that the majority of hotel guests do reuse their towels when asked.
21. Hotel towel reuse Towel signs: The average 150-room hotel would save 72,000 gallons of water, 39 barrels of oil, and would eradicate the release of 480 gallons of detergent in the course of a year. 4. Join Your Fellow Citizens In Helping To Save The Environment – followed by information that the majority of hotel guests do reuse their towels when asked. http://www.thehuntingdynasty.com/2009/09/10-words-that-save-7-trillion-gallons-of-water/
25. Reduce littering http://www.dontmesswithtexas.org/ The ads avoided the negatives of guilt and shame in favour of the positives of pride and group identity. A ‘new normal’ was established. Within five years roadside litter was down by over 70%.
35. 1. Who am I? 2. Examples of effective communication Don’t tell, show UNICEF Landmine Stickers | The thirsty boy | Paper towel dispenser Using social norms Hotel towel reuse | Reduce littering Communicate with the inner child Use the stairs, please? | Use the bins provided | The Schiphol flies Collapse the distance between action and the problem Various visuals 3. Constructing an effective elevator pitch The Roof Support pillars Checklist
44. Use the recycling bins A Hobby Something you collect, or used to collect Pitch one particular newspaper to read Southbank of the Thames in the summer Write about a TV show you want people to watch Invest in stocks and shares Taking the bus Personal carbon reduction Marmite Why one should read a particular book Dogs, not cats – or visa versa Write one Saving the ice caps COP 15
45. Thank you October 2009 Oliver Payne CEO, Founder The Hunting Dynasty