Workplace Culture/evaluation

1. PERFORMANCE MEASUREMENT
Onasoga kayode : Aug 2012

2. PERFORMANCE MEASUREMENT
Performance is the process whereby an organization establishes the
parameters within which programs, investments and acquisitions are
reaching the desired result.
Wikipedia 2012

3. The need for Measurement
• Evaluate • Learn
• Budget • Improve
• Motivate • Promote
• Celebrate • Control

4. Evaluate
To evaluate performance, an organization
needs to have a clear picture of what it
wants to achieve. (Kravchuk & Ronald W. Schak 1996)

5. Budget
Budgets are crude tools in improving performance. Poor
performance not always will change after applying budget cuts as a
disciplinary action.
Sometimes budget increase could be the answer to improving
performance

6. Motivate
Just about every manager and or leader really should
know and operate to make certain they keep their
employees motivated irrespective of what place those
employee's are in their careers.
Managers can keep their workers motivated by identifying individual aspects that influence behavior,
understanding and applying motivation theories and enacting effective behavior modification that
encourages a larger amount of motivation for your person employee .

7. Celebrate
Organizations need to commemorate their
accomplishment- such trial tie their people
together give them a sense of collective and
individual relevance. Moreover by achieving
specific goals, people gain sense of personal
accomplishment and self worth

8. Promote
If you are good at what you do, then it is essential that others know about it.
This will help increase your business - and contrary to what your mother might have taught you, it is not necessary to feel guilty or shy about
promoting yourself.
•Attain a high level of expertise.
Before you start promoting yourself, it is important that you take pains to obtain extra skills and that you possess a high level of expertise.
You need to stand out in your field if you are to get and keep business. Seek out new training courses and mentors. Find a way
to get your name out there without looking like you’re trying too hard.
•Speak in front of an audience.
When you get a chance to speak in front of an audience in a conference, meeting or even just a get-together, use the opportunity
to promote your skills and knowledge – and your business.
Speak on any subject relevant to your line of business where you have knowledge. This will not only increase your confidence in
public speaking, but will also advance your popularity and help you begin to develop a good reputation.
•Find a way to publish.
•Getting your thoughts and ideas to the people within and outside your industry would build a corporate brand for you.
And gradually build you into an authority in the field or industry.

9. Learn
There’s an old saying: “catch a man a fish and you feed him for a day. Teach a man to fish and
you feed him for a lifetime”.
Put another way, if you LEARN how to fish you will be dependent on no one.
You will enhance your capacity to choose your own future, to sing your song, to change
through self improvement.

10. To improve
Improvement means productivity. Not a subject discussed much and all too
often misunderstood. Essentially improvement means making work quicker,
easier, simpler, safer and fun. These are the important factors when producing
the goods and services in our workplaces on a day-to-day basis.

11. Control
• Often times, requirements are described as guidelines.
Do not be fooled these are actually designed to control.
The measurement of compliance to these requirements
is the mechanism of control.

12. Six Sigma
is a business management strategy originally
developed by Motorola, USA in 1986. As of 2010, it
is widely used in many sectors of industry.
It’s a mgt philosophy, a method that develops future
business leaders of an organization
Jack Welch
Former GEO GE

13. • Six Sigma seeks to improve the quality of process outputs by
identifying and removing the causes of defects (errors) and
minimizing variability in manufacturing and business processes.
• It uses a set of quality management methods, including statistical methods, and creates
a special infrastructure of people within the organization ("Black Belts", "Green Belts",
etc.) who are experts in these methods. Each Six Sigma project carried out within an
organization follows a defined sequence of steps and has quantified financial targets
(cost reduction or profit increase).

15. BACKGROUND
• The term Six Sigma originated from terminology associated with manufacturing, specifically
terms associated with statistical modeling of manufacturing processes. The maturity of a
manufacturing process can be described by a sigma rating indicating its yield, or the
percentage of defect-free products it creates. A six sigma process is one in which 99.99966%
of the products manufactured are statistically expected to be free of defects (3.4 defects per
million
Motorola set a goal of "six sigma" for all of its manufacturing
operations, and this goal became a byword for the management and
engineering practices used to achieve it.

16. APPLICATION
• Guide to Productivity Improvement
The aim of this guide is to provide a basic understanding of how to improve productivity in
any business organization. You don’t need to search for opportunities for productivity Guide
• Team Building
Improve the way team members interact and you improve their ability to solve problems.
boost morale and productivity develop your business team into a goal orientated group.
• Guide to Employee Motivation, the Organizational Environment and Productivity
You achieve this with and through people. As a manager you are responsible for your people
and the organizational resources entrusted. More about: Detail of guide to employee
motivation, the organizational environment and productivity

17. APPLICATION Contd….
• Guide to Employee Performance Improvement
Pick any performance problem in your area concerning substandard performance, either with an individual
employee or group of employees, apply this approach and improve it
• Guide to Employee Evaluation and Selection
Completely revise the way you undertake employee evaluation and selection using profile analysis. Take any job,
or group of employees profile the job or jobs, determine the job holders skills, knowledge, qualities etc, then
compare and get an instant picture
• Guide to Open Systems Analysis
Part of any improvement process begins in developing a sound conceptual model of what it is you're trying to
improve. Developing an accurate conceptual model of the organization, the department and the resources
allocated leads to improved decision making, planning, control and coordination capabilities
• Guide to Personal Effectiveness
This is a simple and effective guide to overcoming the problems that get in the way at work. It therefore covers the
age-old problem of how to fit all the things we have to do into twenty four hours, how to handle those knotty
problems that always crop up, how to store things so that we can find them when we need them and at the
end of the day - how to switch off
• Employee Survey Organizational Norms Survey
This is a straightforward instrument to measure the norms or values that exist in your organization.The results
from the survey will enable you to develop improvement programs

18. SUMMARY
• The need to measure performance cannot be
overemphasized as it’s the only way we can
know how well we are achieving our set
goals , knowing as well how much of
deviations we have also taken

19. THANK YOU