What Happens When A Number Is Busy Or There Is No Answer?

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One Call Now - Training FAQ / Message Delivery /What Happens When A Number Is Busy Or There Is No Answer? See all our Frequently Asked Questions at: http://www.onecallnow.com/frequently-asked-questions.aspx

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What Happens When A Number Is Busy Or There Is No Answer?

The system will automatically re-try busy and no answer numbers. After all numbers in the Group are dialed once, the system will re-dial busy and 'no answer' numbers several times the first hour, then less frequently throughout the day until the message is cancelled or the ending time is reached.

If the Group call option is set to “Continue next day,” calls that reached a busy signal or no answer the first day are re-dialed the next day until the call is cancelled or ending time is reached.

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