All outsourcing relationships, including enterprise application management, are not established for the same reasons. Organizations typically have three fundamental expectations for their outsourcing provider relationships, including bringing efficiencies to the organization's operations, improving IT or business processes that enhance overall business performance, and providing services that will transform some part of how the enterprise conducts business. For more information about Enterprise Application Management, visit http://www.oneneck.com today.

1. Enterprise Application Management:
What’s In It for Me?
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2. Enterprise Application Management
All outsourcing relationships, including enterprise application management, are not
established for the same reasons.
Organizations typically have three fundamental expectations for their outsourcing
provider relationships:
• Bring efficiencies to the organization's IT operations
• Improve IT or business processes that advance overall business performance
• Provide IT services that will transform how the enterprise conducts business
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3. Enterprise Application Management
Any assessment of a relationship must, therefore, apply a weighted analysis to
each of the areas of value to your organization.
For example, if the relationship is intended to deliver efficiencies,
then it's likely that, in the overall assessment, price and service levels
will be weighted heavier than alignment and vision.
Therefore, companies want to find an outsourcer for their enterprise application
management that strives to fulfill expected outcomes.
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4. Enterprise Application Management
“What’s in it for me?”
The key responses should be:
• Building organizational capability
₋ One of the value propositions for enterprise application management outsourcing
is being able to create or enhance key capabilities within the organization.
⁻ Because outsourcers provide specialized expertise, they can build deeper
strengths, assets and talents.
⁻ With the right outsourcing partnership, organizations gain access to these
capabilities.
• Incorporating best practices
⁻ For enterprise application management, outsourcers have access to the best
practices (and knowledge of the worst practices) in the field.
⁻ Outsourcing clients benefit from this knowledge and skill.
₋ The best practices outsourcing providers bring to the table allow a company’s IT
organization to operate at the top of their game.
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5. Enterprise Application Management –
“What’s in it for me?”
The key responses should be:
• Focusing on continual improvement
₋ In a well constructed and managed outsourcing relationship, IT organizations will
continue to improve and deliver incrementally higher performance throughout the
enterprise.
⁻ Through outsourcing, enterprise application management processes can be
designed, monitored and enhanced at the highest levels of performance.
• Mitigating risk
⁻ IT organizations face a great many risks. For example, they must keep pace with
constant changes in technology and talent.
⁻ Enterprise application management outsourcers can help their clients mitigate risk
by managing necessary resources. They implement leading technologies. In
addition, they hire, train and develop core talent.
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6. Enterprise Application Management –
“What’s in it for me?”
The key responses should be:
• Ensuring operational excellence
₋ Ultra-competitive enterprise application management markets are unforgiving.
⁻ Enterprises must be able to provide operational excellence in all areas of business.
⁻ If those areas are not core strengths, then companies must turn to outsourcing
experts. An experienced outsourcing provider can ensure top levels of quality are
provided and maintained.
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7. Enterprise Application Management
From the OneNeck perspective,
“We are not your typical outsourcing provider who takes your
order and goes about filling it without really understanding
your true business need and your true enterprise application
management need.”
“We can provide a total solution built on accountability and
dependability. We are advisors to our customers, willing to do
whatever it takes to make sure that your IT delivers on its
promise to business -- ours is the one neck on the line.”
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8. About the Author
Chuck Vermillion is CEO and founder of
OneNeck IT Services, a leading provider of
hosted application management and
managed services since 1997.
For more information about
Enterprise Application Management,
visit http://www.oneneck.com today.
http://www.oneneck.com