10 questions to help us think about Santa's process and journey in Lean terms.

1. Santa & LEAN
10 Questions about Santa’s Process
to help us think about LEAN

2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving

3. What follows is 10 questions to help us
think about Santa’s annual journey
and process in Lean terms. Enjoy!
Merry Christmas!

4. Question 1:
How does
Santa
facilitate
FLOW?
LEAN

5. Question 2:
How does
Santa
create
VALUE?
LEAN

6. Question 3:
How might Santa
MISTAKE-PROOF
his process?
LEAN

7. Question 4:
How has
Santa
SMEDed
his process?
LEAN

8. Question 5:
What is
Santa’s
TAKT for
deliveries?
LEAN

9. Question 6:
What might Santa’s
STANDARD for a
delivery be?
LEAN

10. Question 7:
How does
Santa’s team
Build-in-
Quality?
LEAN

11. Question 8:
What
WASTE
might Santa
eliminate?
LEAN

12. Question 9:
How might
Santa
practice
KAIZEN?
LEAN

13. Question 10:
What would it
be like to
GEMBA
WALK with
Santa?
LEAN
The Man
visits a lot of
GEMBAs!