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Who are we?
Online Guru
6 years
Team of 8
What do we do?
Set up social media
Train social media
Manage social media
Responsive Websites
Brochure websites
Email Marketing
Clients?
Any local businesses
Any national business
Any sector!
Aims of this session
 To give you an valuable insight into the
main Social Media players
 To explain best practice and etiquette
 To identify the important features
offered by Twitter
 To discuss how to gain more followers
and to turn them into customers
First Things First
All roads lead to your website
Run them all in sync for an effective R.O.I
How effective is your website?
 Over 30% of your social media
followers will look at your website.
 Will they want to do business with
you?
 Is your website up to date?
 Is it responsive?
 Does it have the information you
are tweeting about on it?
 Can you convert visitors into
customers?
Contact Forms
Free Tips Sign Up
Booking Form
Join Our VIP Club
The Power Of Blogging
 Set up a blog on your website
Eg: www.yourdomain.com/blog
 Post weekly news
 Link to and from Social Media
 Each page to have unique URL
SEO - New activity or info on an otherwise static
website etc..
Try to post a blog
post once a week
KEYWORDS
Ask staff, family, friends what they would
type in if looking for your business
Try to get 30 phrases
Use them in web copy, social media bios
and social media posts
What is Social Media?
P.O.S.T
 P for PLATFORM
Where are my people hanging out?
 Ofor OBJECTIVE
What do I hope to achieve? Leads, sales,
brand awareness etc?
 Sfor STRATEGY
What shall I talk about? How often? Who will do this?
 T for TECHNOLOGY
What software/gadgets/analytics shall I use?
Social media etiquette
Act as you would at a cocktail party/networking event!
But WHAT shall I talk about?
 Your business history (Brand)
 Your products/services
 Special offers/promotions/events
 Your team
 Your sector
 Local area news
 Local events
 Latest BREAKING news
 Cartoons/videos/sayings
 Celebrities in the news
 Direct to your Blog posts
Accountants
ALL WENT
VIRAL!!
Which Platform Should I Use ?
 Has over 1 billion active users
 It is estimated that 1 in every 13 people has
a Facebook account.
 On average, 250 million photos are updated
every day.
 More than 2 billion posts are liked and
commented on daily.
 Age of average user is 38 and is rising.
235 million active users.
Google+ affects search results on Google, if someone is in
your circles their content will have a higher page rank
in your searches.
Google+ is linked to Google Places, if you link it to your +
page it will improve your page rank for
local customers greatly.
Has 200+ million users
51% of active Twitter users follow companies, brands or
products
It now only takes up to once week to hit a billion tweets
across Twitter.
Great for driving traffic to websites
LinkedIn has up to 200 million users.
90.9% use the free version of Linkedin, but the rest
have an upgraded paid account.
LinkedIn is typically used more for businesses, it isn't
as 'attractive' as other social platforms but proves
to have its uses.
For B2B it is essential to be on there
Faster growing than Facebook has EVER been
Mainly female users aged 30+ in higher income
bracket
It is a standalone network like LinkedIn and
there is hardly any crossover usage.
Users have it to communicate through imagery
 Percentage of Instagram users that log in
at least once a day is 70%
 Over 200 million users
 43% of top 100 brands post daily on
Instagram
 Only used on mobile devices
 Can use different filters to make photo
look better
TWITTER
32% of 15 million UK users use Twitter daily
Twitter
Brand awareness
Drive traffic to website
Drive traffic to Facebook
Build momentum &
excitement
How do you set up an account?
Go To www.namechk.com
Twitter Lingo
 To Tweet is to post an update
 To Follow-You get their updates
 Follower follows you and gets your updates
 @reply-A public message
 Direct Message (DM) goes to their inbox
 Hashtag ~ Groups words together and highlights
them
 Retweet (RT) Shares a post to their followers
 Lists-To keep a track on a group of accounts
 Trending-Most popular words at the moment
 Promote-Push your account or Tweets and
payment
MAKING A TWEET
CONNECT PAGE
USE SEARCH TO FIND TARGET MARKET
HASHTAGS
1) Use to highlight keywords
#websites #socialmedia #liverpool
2) Use to show emotion
#soexcited #reallybusy
3) Use for competitions etc
to win, tweet answer using #gurucomp
DIRECT MESSAGES
LISTS
Twitter
Do’s and Don’ts
Don’t link to Facebook
Use keywords in biography
Add your website/location
Tweet regularly
Use trending topics
Be generous (retweets)
Use Bit.ly account
Use Hootsuite/Buffer
Use Google Analytics
Add Social Media feeds
onto your website
SUCCESS STORIES
Local interior design
Firm secured deal
To design interior for
Worlds most
expensive flat
At £27m from
Interactions on
Twitter
SUCCESS STORIES
Local kitchen firm
Sold an ex display
Kitchen worth
Over £20,000 from
a single tweet
SUCCESS STORIES
Local accountants
Have attracted 7 new
clients in 2013 worth
Over £10,000 in
Business from
interactions on
Social Media
SUCCESS STORIES
Local home store
Sold a bath from
their online store
for £1499
From a single tweet
at 2am on a Sunday
morning
SUCCESS STORIES
Online Guru have
Attracted over 30
New website and
Social media clients
In the past 3 years
Through our Social
Media activity!!
SO WHAT ARE YOU WAITING FOR??
“GET TWEETING”
Mention this
@onlineguruUK session
in a tweet
and we will give you another
1 hour
bespoke strategy
Consultation
FREE!!!!
Questions??
Google +
Best for SEO & Segmentation
Globally No.2 Social Media site. Are you ready??
Google +
Business Pages and Personal Profiles
Post to circles
Integrate with other Google
products
Helps with your Google ranking
Hangouts may see the demise of
Skype
Google+ Circles
Google +
Hangout
Google +
Questions??
Pinterest – Best for Mobile / Visual
29% of UK users (2.2m) are in the highest income bracket
77% of the UK population
have an active profile
Profile, Page or Group?
Daily posts - topical interesting relevant
Facebook favours images/videos/questions
Respond quickly
No more than 25% sales messages
About us keywords
Like suppliers pages
Use @ in posts for shares
Sponsored posts
Proof read before posting!!
Facebook stuff
FACEBOOK PAGE
Facebook Features
Check-In
Reviews
Offers
Events
Tabs
Facebook Advertising
Perfect way to reach your markets precisely.
Your business can advertise to your exact audiences
based on specific social and geographical information.
Age, gender, location, personal interests, job functions
etc can all refine targeting.
Set your own budgets. From 25p per click.
QUESTIONS?
Linked In
Best for Networking and
Finding Leads
11 Million Profiles In The UK – 23% of Workers
Linked In
Features
Post from profile or page
Great for search pre
meeting
Linked In
Do’s and Don’ts
Current picture
Use keywords in Biography (120)
Add contact details
List landing pages for websites
Get recommendations
Join groups where targets are
Respond to people who viewed
profile
Linked In Profile
Linked In Business Page
QUESTIONS??
Pinterest – Best for Mobile / Visual
29% of UK users (2.2m) are in the highest income bracket
Other Platforms (or Tactics!)
Clothes, Shoes, Jewellery
Kitchens, Bathrooms
Boiler systems
Interior design contracts
Houses (Sales and Lets)
Accountancy clients
Legal clients
Personal training clients
Chamber members!!
Success Stories
Success stories……….
Analytics
Which platform or platforms are
the right ones for you?
Thanks for listening
We look forward to
interacting on
Social Media with
you!
@onlineguru2u
212
224
243
271
303
329
338
479
578
670
inter…
phot…
#tfb
music
socia…
Top Klout Topics
94.8
Average Klout Score
Highest Klout Score
30.5
Lowest Klout Score 10.0
Worldwide Average Klout Score
0
50
100
150
200
250
300
10 20 30 40 50 60 70 80 90 100
Users
Klout Score
Audience Klout Score Distribution

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Invest sefton may 2014 twitter ppt [autosaved]

  • 1.
  • 2. Who are we? Online Guru 6 years Team of 8 What do we do? Set up social media Train social media Manage social media Responsive Websites Brochure websites Email Marketing Clients? Any local businesses Any national business Any sector!
  • 3. Aims of this session  To give you an valuable insight into the main Social Media players  To explain best practice and etiquette  To identify the important features offered by Twitter  To discuss how to gain more followers and to turn them into customers
  • 4. First Things First All roads lead to your website Run them all in sync for an effective R.O.I
  • 5. How effective is your website?  Over 30% of your social media followers will look at your website.  Will they want to do business with you?  Is your website up to date?  Is it responsive?  Does it have the information you are tweeting about on it?  Can you convert visitors into customers?
  • 6.
  • 9. The Power Of Blogging  Set up a blog on your website Eg: www.yourdomain.com/blog  Post weekly news  Link to and from Social Media  Each page to have unique URL SEO - New activity or info on an otherwise static website etc..
  • 10. Try to post a blog post once a week
  • 11. KEYWORDS Ask staff, family, friends what they would type in if looking for your business Try to get 30 phrases Use them in web copy, social media bios and social media posts
  • 12. What is Social Media?
  • 13. P.O.S.T  P for PLATFORM Where are my people hanging out?  Ofor OBJECTIVE What do I hope to achieve? Leads, sales, brand awareness etc?  Sfor STRATEGY What shall I talk about? How often? Who will do this?  T for TECHNOLOGY What software/gadgets/analytics shall I use?
  • 14. Social media etiquette Act as you would at a cocktail party/networking event!
  • 15.
  • 16. But WHAT shall I talk about?  Your business history (Brand)  Your products/services  Special offers/promotions/events  Your team  Your sector  Local area news  Local events  Latest BREAKING news  Cartoons/videos/sayings  Celebrities in the news  Direct to your Blog posts
  • 19.  Has over 1 billion active users  It is estimated that 1 in every 13 people has a Facebook account.  On average, 250 million photos are updated every day.  More than 2 billion posts are liked and commented on daily.  Age of average user is 38 and is rising.
  • 20. 235 million active users. Google+ affects search results on Google, if someone is in your circles their content will have a higher page rank in your searches. Google+ is linked to Google Places, if you link it to your + page it will improve your page rank for local customers greatly.
  • 21. Has 200+ million users 51% of active Twitter users follow companies, brands or products It now only takes up to once week to hit a billion tweets across Twitter. Great for driving traffic to websites
  • 22. LinkedIn has up to 200 million users. 90.9% use the free version of Linkedin, but the rest have an upgraded paid account. LinkedIn is typically used more for businesses, it isn't as 'attractive' as other social platforms but proves to have its uses. For B2B it is essential to be on there
  • 23. Faster growing than Facebook has EVER been Mainly female users aged 30+ in higher income bracket It is a standalone network like LinkedIn and there is hardly any crossover usage. Users have it to communicate through imagery
  • 24.  Percentage of Instagram users that log in at least once a day is 70%  Over 200 million users  43% of top 100 brands post daily on Instagram  Only used on mobile devices  Can use different filters to make photo look better
  • 25. TWITTER 32% of 15 million UK users use Twitter daily
  • 26. Twitter Brand awareness Drive traffic to website Drive traffic to Facebook Build momentum & excitement
  • 27. How do you set up an account?
  • 29.
  • 30.
  • 31.
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  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. Twitter Lingo  To Tweet is to post an update  To Follow-You get their updates  Follower follows you and gets your updates  @reply-A public message  Direct Message (DM) goes to their inbox  Hashtag ~ Groups words together and highlights them  Retweet (RT) Shares a post to their followers  Lists-To keep a track on a group of accounts  Trending-Most popular words at the moment  Promote-Push your account or Tweets and payment
  • 40.
  • 41.
  • 42.
  • 43.
  • 45. USE SEARCH TO FIND TARGET MARKET
  • 46. HASHTAGS 1) Use to highlight keywords #websites #socialmedia #liverpool 2) Use to show emotion #soexcited #reallybusy 3) Use for competitions etc to win, tweet answer using #gurucomp
  • 48. LISTS
  • 49.
  • 50. Twitter Do’s and Don’ts Don’t link to Facebook Use keywords in biography Add your website/location Tweet regularly Use trending topics Be generous (retweets) Use Bit.ly account Use Hootsuite/Buffer Use Google Analytics
  • 51. Add Social Media feeds onto your website
  • 52.
  • 53. SUCCESS STORIES Local interior design Firm secured deal To design interior for Worlds most expensive flat At £27m from Interactions on Twitter
  • 54. SUCCESS STORIES Local kitchen firm Sold an ex display Kitchen worth Over £20,000 from a single tweet
  • 55. SUCCESS STORIES Local accountants Have attracted 7 new clients in 2013 worth Over £10,000 in Business from interactions on Social Media
  • 56. SUCCESS STORIES Local home store Sold a bath from their online store for £1499 From a single tweet at 2am on a Sunday morning
  • 57. SUCCESS STORIES Online Guru have Attracted over 30 New website and Social media clients In the past 3 years Through our Social Media activity!!
  • 58. SO WHAT ARE YOU WAITING FOR?? “GET TWEETING” Mention this @onlineguruUK session in a tweet and we will give you another 1 hour bespoke strategy Consultation FREE!!!!
  • 60.
  • 61. Google + Best for SEO & Segmentation Globally No.2 Social Media site. Are you ready??
  • 62. Google + Business Pages and Personal Profiles Post to circles Integrate with other Google products Helps with your Google ranking Hangouts may see the demise of Skype
  • 63.
  • 64.
  • 67.
  • 70. Pinterest – Best for Mobile / Visual 29% of UK users (2.2m) are in the highest income bracket
  • 71. 77% of the UK population have an active profile
  • 72. Profile, Page or Group? Daily posts - topical interesting relevant Facebook favours images/videos/questions Respond quickly No more than 25% sales messages About us keywords Like suppliers pages Use @ in posts for shares Sponsored posts Proof read before posting!! Facebook stuff
  • 75. Facebook Advertising Perfect way to reach your markets precisely. Your business can advertise to your exact audiences based on specific social and geographical information. Age, gender, location, personal interests, job functions etc can all refine targeting. Set your own budgets. From 25p per click.
  • 77. Linked In Best for Networking and Finding Leads 11 Million Profiles In The UK – 23% of Workers
  • 78. Linked In Features Post from profile or page Great for search pre meeting
  • 79. Linked In Do’s and Don’ts Current picture Use keywords in Biography (120) Add contact details List landing pages for websites Get recommendations Join groups where targets are Respond to people who viewed profile
  • 83. Pinterest – Best for Mobile / Visual 29% of UK users (2.2m) are in the highest income bracket
  • 84. Other Platforms (or Tactics!)
  • 85. Clothes, Shoes, Jewellery Kitchens, Bathrooms Boiler systems Interior design contracts Houses (Sales and Lets) Accountancy clients Legal clients Personal training clients Chamber members!! Success Stories
  • 88. Which platform or platforms are the right ones for you?
  • 89. Thanks for listening We look forward to interacting on Social Media with you! @onlineguru2u
  • 90.
  • 91. 212 224 243 271 303 329 338 479 578 670 inter… phot… #tfb music socia… Top Klout Topics 94.8 Average Klout Score Highest Klout Score 30.5 Lowest Klout Score 10.0 Worldwide Average Klout Score 0 50 100 150 200 250 300 10 20 30 40 50 60 70 80 90 100 Users Klout Score Audience Klout Score Distribution