Social Media and Greater anglia - Paul Bentley, Greater Anglia

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Our Social Times

Delivering Effective Customer Service at Social Media Week London 2013. Hosted by Our Social Times, 26/9/13

Business Technologie

NedRailways
Mission Control - Social
Media at Greater AngliaPaul Bentley
Customer Communication Manager

Opportunities
§  Daily Webwatch
§  Customer Service
§  Fault fixing
§  Tweet the Manager
§  Promoting GA

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