Personal Elevator Pitch

1.
Personal Elevator Pitch
​ Become a Trusted Advisor

2. What is the Salesforce personal elevator pitch?
60 second introduction to you and your role and the
contributions or value you offer.
Your personal pitch is your first impression and the
foundation of building trust with customers.
An effective pitch increases the impact of your interaction, the
audience’s perception of you, and the opportunity to develop
relationships, trust, and influence with others inside and
outside of the company.

3. Why is this important for a Trusted Advisor?
​ Build your brand with Customers
​ Ensure they are aware how you can help
​ Build an open and transparent relationship
​ Understand their business vision
​ Become their go-to person for solution guidance

4. 5 keys to a successful elevator pitch
Inspire confidence
Make it personal
Use examples
Communicate with ease
Propose next steps
​ Tips to keep in mind
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5. Examples

6. Let’s review the pitch: why was it Great?
Did the pitch….
… inspire curiosity?
… make it personal?
… use examples?
… communicate with ease?
… provoke next steps?

7. Build Your Own Elevator Pitch

8. Master Your Elevation Pitch
Questions to Create the Pitch
Who am I?
Why am I in this meeting with you today?
What value can I add to the conversation?

9. Elevator Pitch Worksheet
Criteria Your Narrative
Do you inspire curiosity?
Speak within context of the other person’s needs. Share relevant, unique
information that is useful to your audience.
Do you make it personal?
Choose success stories that ‘prove’ your capabilities and value in an
understandable way. Explain how you did something unique. Focus on building
trust.
Do you use examples?
Choose success examples that are specific, current, and relevant to the other
person. Your personal and role benefit should be clear to the other person.
Do you communicate with ease?
Be clear, concise, and genuine. Use language that is your own. Keep it simple.
Relax, be confident, and speak naturally.
Do you propose next steps?
Think about what you want to do next that will progress your cause. Focus on
starting a relationship.
​ Start here to collect your thoughts and draft your personal elevator pitch

10. What Next? Key take-away
1. Write your own personal elevator pitch
2. Ensure you practice this internally with colleagues
• Say it out loud
• Phone a friend to get feedback on your delivery
3. Schedule time with your manager and deliver your pitch
4. Introduce your elevator pitch to Customers

11. Q&A

12. Upcoming Success Services sessions
• Introduction to Salesforce Success Services
• Day in the life of a Customer Success Manager
• Premier Success positioning & Objection Handling
• Working on Customer Renewals early
• Managing Customer Escalations
​ https://attendee.gotowebinar.com/register/925786969069805571
​ Make sure you register to the web series