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eParticipation &
 eDemocracy in Austria:
 Projects and Tenets for an Edemocracy Strategy




Peter Parycek, Danube University Krems, Austria
Noella Edelmann, Danube University Krems, Austria
www.donau-uni.ac.at/egov


 Donau-Universität Krems
 Centre for E-Government, Peter Parycek
Agenda

1.           Terms & Definitions
1.           Terms & Definitions
2.           Austrian eDemocracy strategy
2.           Austrian eDemocracy strategy
3.           Power Shift …
3.           Future of …
4.           Examples …


Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
1. Terms & Definitions

Donau-Universität Krems
Centre for E-Government, Peter Parycek
What is eDemocracy?


       By the use of ICT …
       Improving information accessibility & relevance AND/OR
       Creating opportunities for people to be actively involved in
       design & delivery of government policies & services


                                             &
                Politics                          Administration
                                         Information
                                         Participation
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Level of eParticipation


                                         co-decision
                                         co-decision

                                cooperation
                                cooperation

                  consultation
                  consultation

     information
      information

Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
eParticipation: Levels of Engagement

      eInformation (Ann Macintosh: quot;eEnablingquot;)
          one-way channel
          information < government (official sites) or citizens (ePetition)
      eConsultation (quot;eEngagingquot;)
         limited two-way channel
         official initiatives by public or private agencies
         stakeholders contribute their opinion on specific issues
      eCollaboration
         more enhanced two-way channel
         all stakeholders active: proposing & shaping policy
         Officials responsible for final decision
      eVoting / Codetermination /co-decision (quot;eEmpoweringquot;)
         Public: final decision (e.g. legally binding referenda …)
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Co-decision

                              Private Sector „Market“
                              Private Sector „Market“
                                    Third Sector
                                    Third Sector
                                Public Sector „State“
                                Public Sector „State“
                                                        Policies
   Public
(e)Services




                           Information (Transparency)
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
2. Austrian eDemocracy
              Strategy
Donau-Universität Krems
Centre for E-Government, Peter Parycek
Austrian eGovernment Cooperation

                                  Federal Government

                             Platform Digital Austria
        Local and National Governments as well as Business Representatives



             Federal ICT Board                                  BLSG Board

               Federal Ministries                    Federal Ministries, Provinces,
                                                  Municipalities, Chamber Organisations


                                                                                   …
                                     WG: Infrastructure            WG: Law
                                      & Interoperability           & Security


                                                     PG: eDemocracy
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Austrian eDemocracy
 Building Blocks & Roadmap

                          1. eDemocracy Strategy

             2. eDemocracy & eParticipation Tools

             3. eParticipation Prototype Processes

                         4. eParticipation Modules



Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
1. eDemocracy Strategy - Aims



 1.      Increase transparency & traceability
 2.      Improve eParticipation & communication
 3.      More efficient participation projects
 4.      Develop new cooperation models
 5.      Promote social networks




Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
2. eDemocracy & eParticipation Tools

       Overview of instruments & projects & tools
       Linked to CAHDE Tool Box (Council of Europe)
       Structured:
          Top Down (Politics, administration, legislation)
          Bottom Up




Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
3. eParticipation Prototype Processes


      Guide lines for eParticipation processes
      First prototype process design till 2009
      Processes for the different sectors:
         eServices & ePolitics
      Development of a prototype eParticipation
      tool (2010)



Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
4. eParticipation Modules

             e.g.:
                registration,
                identification,
                privacy,
                chats, forums,
                voting,
                …
             Information will be
             published via WIKI for the
             administration.


Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
3. Power Shift …

Donau-Universität Krems
Centre for E-Government, Peter Parycek
Government 2.0 ?
 a transition from monolithic government
   to Government 2.0 where pluralistic,
       networked forms of government
       called quot;governance websquot; become the
       dominant organizational model for
       service delivery & policy-making,
       Don Tapscott, D. Williams


Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Government 2.0 ?

      Governance will become more
      engaging, participative,
      democratic and transparent,
      Jeremy Millard

              But who wants to loose Power?

Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
FEAR!
       Tension between network dynamics
       and institutional structures
        Organizational resistance!!!
             Institutions will try to protect
             existing organizational arrangements


Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
BUT
       you can‘t stop it! because …..




       Digital natives (Virtual Generation) are starting to work!

       Tipping factor is demographic ….
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
… facts!
                             Web site           Web site
                1          yahoo.com     1     yahoo.com
                2            msn.com     2    youtube.com
                3          google.com    3      live.com
                4           ebay.com     4    google.com
                5         amazon.com     5    myspace.com
                6        microsoft.com   6    facebook.com
                7        myspace.com     7      msn.com
                8         google.co.uk   8       hi5.com
                9             aol.com    9    wikipedia.org
               10             go.com     10    orkut.com
Donau-Universität Krems
Centre for E-Government, Peter Parycek


                                              Source: Alexa Global Traffic Rankings
14/03/2009
… facts!

            My Space and Facebook:
         300.000 new members every day
        4,5 billion page views a single day



              Web 2.0 social sites have
             passed the tipping point!
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
4. Examples …

Donau-Universität Krems
Centre for E-Government, Peter Parycek
Cooperation Models




Donau-Universität Krems
Centre for E-Government, Peter Parycek


        Source:   Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08
14/03/2009
Business
Participation & Collaboration (Innocentiv)




                             • 160.000 scientists
                             • Solutions for: Boeing, Dow, DuPont,
                               Novartis and Procter & Gamble.


 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


 14/03/2009
Business
Participation & Collaboration (Globe Forum)




                Market place for innovators
                100.000 Community members
                Founder: Johan Gorecki (Co Developer Skype)


 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


 14/03/2009
Business
Participation & Collaboration (DELL-Ideastorm)

        View & discusswith Dell                   Wir




                                           User see & control
      User posts
    improvements
   and innovations




  Donau-Universitätpromote and vote
            User Krems
  Centre for E-Government, Peter Parycek


  14/03/2009
Grass-Root
Participation & Collaboration (FixMyStreet)
    bottom up




 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


  14/03/2009
Grass-Root
Participation & Collaboration
   bottom up




 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


 14/03/2009
Participation & Collaboration
       Administration                    (PeerToPatent)
in




                                                      top down
• backlog of over 600,000 applications
• ecosystem of scientific expertise
• community of inventors decides on its own
   criteria for assessing patent applications.”
Donau-Universität Krems
• 44 months down to 23!
Centre for E-Government, Peter Parycek


14/03/2009
Participation & Collaboration
       Administration                 (Jugend2Help)
in




                                                    top down
• Austrian youth-participation-project
• young users were asked to decide on the content
   and features of quot;theirquot; HELP-space themselves.
• ca. 900 contributions
Donau-Universität Krems
• ca. 2000 votes
Centre for E-Government, Peter Parycek


14/03/2009
Participation & Collaboration
       Policy-Making
in




                                         bottom up
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Participation & Collaboration
       Policy-Making
in




                                         bottom up
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
Participation & Collaboration




                                                                                     top down
        Policy-Making
in

Ministry: proposal
  for legislation
                                                                    Federal Chancellery:
                            1
                                                                      legally authentic
                                                               7     publication online
                                           E-LAW
Assessment process           2
  incl. publication
                                                                           Signing
                                                               6
                                 3
                                                           5
                                            4                      Parliament adopts
   Council of Ministers:
                                                                         decision
        decision
                                     Federal Chancellery
                                         publishes
                                       government bill


 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


 14/03/2009
Too many e-government initiatives are
  little more than electronic versions of the
  old fashioned system.
 Sharing power, opening up the
  decision-making process, forging
  new relationships and partnering
  on service delivery are the
       foundations of 21st-century government.


Donau-Universität Krems
Centre for E-Government, Peter Parycek

                                         Don Tapscott, Anthony D. Williams, Dan Herman
14/03/2009
If you are interested in eParticipation …


 Join!

If you are interested in further contact …


              • http://www.slideshare.net/parycek
              • http://linkedin.com/parycek
              • http://twitter.com/parpet
                                          Follow me!
 Donau-Universität Krems
 Centre for E-Government, Peter Parycek


 14/03/2009
Thanks for your
                      attention!
      Dr. Peter Parycek, MSc
      Centre for eGovernment, Danube-University Krems
      peter.parycek@donau-uni.ac.at
      +43 2732 893-2312

      http://www.donau-uni.ac.at/egov
      http://pep-net.eu
      http://linkedin.com/parycek
      http://www.slideshare.net/parycek

Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009
References:
       Books & Articles:
            The Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, Harper Collins, 2008
            Wikinomics, Don Tapscott, D. Williams, 2007
            The Tipping Point: How Little Things Can Make A Big Difference, Malcolm Gladwell, Little, Brown, 2001
            Linked: The New Science of Networks, Albert-Laszlo Barabasi, 2001
            The Wealth of Networks: How Social Production Transforms Markets and Freedom, Yochai Benkler, 2007
            Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008
            Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08
            Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks, Peter A. Gloor, 2006
            Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Jeff Howe, 2008
            Throwing Sheep in the Boardroom, How Online Social Networking Will Transform Your Life, Work and
            World, Matthew Fraser, Soumitra Dutta, 2008
       Blogs:
            Dion Hinchcliffe‘s Web 2.0 Blog: http://web2.socialcomputingmagazine.com/
            Longtail Blog: http://www.thelongtail.com/
            Wikinomics Blog: http://www.wikinomics.com/blog/
       Examples:
            http://www.innocentive.com/
            http://www.gfbn.com/
            http://www.ideastorm.com/
            http://www.mysociety.org/
            http://www.fixmystreet.com/
            http://www.rassismusstreichen.at/
            http://www.peertopatent.org/
            http://www.jugend2help.gv.at/
            http://askyourlawmaker.org/
            http://www.meinparlament.at/
Donau-Universität Krems
Centre for E-Government, Peter Parycek


14/03/2009

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eDemocracy & Web 2.0

  • 1. eParticipation & eDemocracy in Austria: Projects and Tenets for an Edemocracy Strategy Peter Parycek, Danube University Krems, Austria Noella Edelmann, Danube University Krems, Austria www.donau-uni.ac.at/egov Donau-Universität Krems Centre for E-Government, Peter Parycek
  • 2. Agenda 1. Terms & Definitions 1. Terms & Definitions 2. Austrian eDemocracy strategy 2. Austrian eDemocracy strategy 3. Power Shift … 3. Future of … 4. Examples … Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 3. 1. Terms & Definitions Donau-Universität Krems Centre for E-Government, Peter Parycek
  • 4. What is eDemocracy? By the use of ICT … Improving information accessibility & relevance AND/OR Creating opportunities for people to be actively involved in design & delivery of government policies & services & Politics Administration Information Participation Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 5. Level of eParticipation co-decision co-decision cooperation cooperation consultation consultation information information Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 6. eParticipation: Levels of Engagement eInformation (Ann Macintosh: quot;eEnablingquot;) one-way channel information < government (official sites) or citizens (ePetition) eConsultation (quot;eEngagingquot;) limited two-way channel official initiatives by public or private agencies stakeholders contribute their opinion on specific issues eCollaboration more enhanced two-way channel all stakeholders active: proposing & shaping policy Officials responsible for final decision eVoting / Codetermination /co-decision (quot;eEmpoweringquot;) Public: final decision (e.g. legally binding referenda …) Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 7. Co-decision Private Sector „Market“ Private Sector „Market“ Third Sector Third Sector Public Sector „State“ Public Sector „State“ Policies Public (e)Services Information (Transparency) Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 8. 2. Austrian eDemocracy Strategy Donau-Universität Krems Centre for E-Government, Peter Parycek
  • 9. Austrian eGovernment Cooperation Federal Government Platform Digital Austria Local and National Governments as well as Business Representatives Federal ICT Board BLSG Board Federal Ministries Federal Ministries, Provinces, Municipalities, Chamber Organisations … WG: Infrastructure WG: Law & Interoperability & Security PG: eDemocracy Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 10. Austrian eDemocracy Building Blocks & Roadmap 1. eDemocracy Strategy 2. eDemocracy & eParticipation Tools 3. eParticipation Prototype Processes 4. eParticipation Modules Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 11. 1. eDemocracy Strategy - Aims 1. Increase transparency & traceability 2. Improve eParticipation & communication 3. More efficient participation projects 4. Develop new cooperation models 5. Promote social networks Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 12. 2. eDemocracy & eParticipation Tools Overview of instruments & projects & tools Linked to CAHDE Tool Box (Council of Europe) Structured: Top Down (Politics, administration, legislation) Bottom Up Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 13. 3. eParticipation Prototype Processes Guide lines for eParticipation processes First prototype process design till 2009 Processes for the different sectors: eServices & ePolitics Development of a prototype eParticipation tool (2010) Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 14. 4. eParticipation Modules e.g.: registration, identification, privacy, chats, forums, voting, … Information will be published via WIKI for the administration. Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 15. 3. Power Shift … Donau-Universität Krems Centre for E-Government, Peter Parycek
  • 16. Government 2.0 ? a transition from monolithic government to Government 2.0 where pluralistic, networked forms of government called quot;governance websquot; become the dominant organizational model for service delivery & policy-making, Don Tapscott, D. Williams Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 17. Government 2.0 ? Governance will become more engaging, participative, democratic and transparent, Jeremy Millard But who wants to loose Power? Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 18. FEAR! Tension between network dynamics and institutional structures Organizational resistance!!! Institutions will try to protect existing organizational arrangements Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 19. BUT you can‘t stop it! because ….. Digital natives (Virtual Generation) are starting to work! Tipping factor is demographic …. Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 20. … facts! Web site Web site 1 yahoo.com 1 yahoo.com 2 msn.com 2 youtube.com 3 google.com 3 live.com 4 ebay.com 4 google.com 5 amazon.com 5 myspace.com 6 microsoft.com 6 facebook.com 7 myspace.com 7 msn.com 8 google.co.uk 8 hi5.com 9 aol.com 9 wikipedia.org 10 go.com 10 orkut.com Donau-Universität Krems Centre for E-Government, Peter Parycek Source: Alexa Global Traffic Rankings 14/03/2009
  • 21. … facts! My Space and Facebook: 300.000 new members every day 4,5 billion page views a single day Web 2.0 social sites have passed the tipping point! Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 22. 4. Examples … Donau-Universität Krems Centre for E-Government, Peter Parycek
  • 23. Cooperation Models Donau-Universität Krems Centre for E-Government, Peter Parycek Source: Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08 14/03/2009
  • 24. Business Participation & Collaboration (Innocentiv) • 160.000 scientists • Solutions for: Boeing, Dow, DuPont, Novartis and Procter & Gamble. Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 25. Business Participation & Collaboration (Globe Forum) Market place for innovators 100.000 Community members Founder: Johan Gorecki (Co Developer Skype) Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 26. Business Participation & Collaboration (DELL-Ideastorm) View & discusswith Dell Wir User see & control User posts improvements and innovations Donau-Universitätpromote and vote User Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 27. Grass-Root Participation & Collaboration (FixMyStreet) bottom up Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 28. Grass-Root Participation & Collaboration bottom up Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 29. Participation & Collaboration Administration (PeerToPatent) in top down • backlog of over 600,000 applications • ecosystem of scientific expertise • community of inventors decides on its own criteria for assessing patent applications.” Donau-Universität Krems • 44 months down to 23! Centre for E-Government, Peter Parycek 14/03/2009
  • 30. Participation & Collaboration Administration (Jugend2Help) in top down • Austrian youth-participation-project • young users were asked to decide on the content and features of quot;theirquot; HELP-space themselves. • ca. 900 contributions Donau-Universität Krems • ca. 2000 votes Centre for E-Government, Peter Parycek 14/03/2009
  • 31. Participation & Collaboration Policy-Making in bottom up Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 32. Participation & Collaboration Policy-Making in bottom up Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 33. Participation & Collaboration top down Policy-Making in Ministry: proposal for legislation Federal Chancellery: 1 legally authentic 7 publication online E-LAW Assessment process 2 incl. publication Signing 6 3 5 4 Parliament adopts Council of Ministers: decision decision Federal Chancellery publishes government bill Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 34. Too many e-government initiatives are little more than electronic versions of the old fashioned system. Sharing power, opening up the decision-making process, forging new relationships and partnering on service delivery are the foundations of 21st-century government. Donau-Universität Krems Centre for E-Government, Peter Parycek Don Tapscott, Anthony D. Williams, Dan Herman 14/03/2009
  • 35. If you are interested in eParticipation … Join! If you are interested in further contact … • http://www.slideshare.net/parycek • http://linkedin.com/parycek • http://twitter.com/parpet Follow me! Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 36. Thanks for your attention! Dr. Peter Parycek, MSc Centre for eGovernment, Danube-University Krems peter.parycek@donau-uni.ac.at +43 2732 893-2312 http://www.donau-uni.ac.at/egov http://pep-net.eu http://linkedin.com/parycek http://www.slideshare.net/parycek Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009
  • 37. References: Books & Articles: The Long Tail: Why the Future of Business Is Selling Less of More, Chris Anderson, Harper Collins, 2008 Wikinomics, Don Tapscott, D. Williams, 2007 The Tipping Point: How Little Things Can Make A Big Difference, Malcolm Gladwell, Little, Brown, 2001 Linked: The New Science of Networks, Albert-Laszlo Barabasi, 2001 The Wealth of Networks: How Social Production Transforms Markets and Freedom, Yochai Benkler, 2007 Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirky, 2008 Which Kind of Collaboration Is Right for You? by Gary P. Pisano, Roberto Verganti, HBR 12/08 Swarm Creativity: Competitive Advantage Through Collaborative Innovation Networks, Peter A. Gloor, 2006 Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Jeff Howe, 2008 Throwing Sheep in the Boardroom, How Online Social Networking Will Transform Your Life, Work and World, Matthew Fraser, Soumitra Dutta, 2008 Blogs: Dion Hinchcliffe‘s Web 2.0 Blog: http://web2.socialcomputingmagazine.com/ Longtail Blog: http://www.thelongtail.com/ Wikinomics Blog: http://www.wikinomics.com/blog/ Examples: http://www.innocentive.com/ http://www.gfbn.com/ http://www.ideastorm.com/ http://www.mysociety.org/ http://www.fixmystreet.com/ http://www.rassismusstreichen.at/ http://www.peertopatent.org/ http://www.jugend2help.gv.at/ http://askyourlawmaker.org/ http://www.meinparlament.at/ Donau-Universität Krems Centre for E-Government, Peter Parycek 14/03/2009