6. http://Learning-Layers-eu 6
Objectives:
• Improving interactions among professionals
by exchanging Questions/Answers
• Towards Trusted Opinions & Guidance
Challenge: Support and facilitate connections among
professionals in cross-organizational learning networks
7. http://Learning-Layers-eu 7
• Based on a low-barrier approach that collects
Questions/Answers typically asked in practice
• Community Scaffolding (Social Network) + System Scaffolding
(Semantic analysis)
Q/A
exchange
Social Semantic Server
Help Seeking Scaffolding
through contextual
recommendations
8. http://Learning-Layers-eu 8
• Not only tagging people but also discussions (Q/A) and learning
resources
• Tags used to recommend resources: emergent metadata
• Build, maintain and activate connections – Collaborative Filtering
From Personal Learning Networks to Shared Learning
Networks
9. http://Learning-Layers-eu 9
• Trust is a key aspect when Help Seeking:
• Surrounds the reason why individuals choose to ask for help?
• Why do individuals move from local trusted Personal Learning
Networks out into wider Shared Learning Networks?
11. http://Learning-Layers-eu 11
• Healthcare sector (GP practices in North East England)
• More than 500 GP Practices
• GP Practices are small organisations
(SMEs)
• GP practices work in networks
(Clinical Commissioning Groups)
General practitioners, Practice Managers, Data Quality, Nurses
14. http://Learning-Layers-eu
Practice Managers Network
14
Paula asks others for
information and advice
Current Situation
Well established network in Bradford City
Small but effective core group of members
Monthly face to face meetings
Good use of email to share questions/answers & information
Facing common problems
Their aims
Expand the group
Improve sharing – workload, knowledge, expertise
Strengthen the voice and impact of the network within the CCG
15. http://Learning-Layers-eu
Nurses Forum
15
Paula asks others for
information and advice
Current Situation
New network in Bradford City
Regular face to face meetings – variable attendance
Small number of active members
Little communication and sharing between Nurses by email
Small number of Nurses in each GP practice
Can lead to feelings of isolation
Make it hard to attend training or network meetings (GP practice dependence
on Nurses)
Their aims
Support and expand this new group – ideally making it self-supporting
Improve sharing – questions, knowledge, expertise and concerns/support
Explore potential for mentoring within the network
Use the group to help support your professional development
Strengthen the voice and impact of Nurses in practices – help to be heard
16. http://Learning-Layers-eu
Data Quality Leads
16
Paula asks others for
information and advice
Current Situation
No existing network
Hard to find out who does similar role in different practices
Not all practices have this post
Can feel quite isolated, although likely to be tackling problems
common to all practices
Hard to get good practice shared
Possible aims
Establish a network
Set up sharing – workload, knowledge, expertise
18. http://Learning-Layers-eu
• Workshop 1: Professional Networking benefits
and existing tools
• Workshop 2: Help Seeking – Co-designing
your own professional network – Phase 1
• Workshop 3: Help Seeking – Co-designing
your own professional network – Phase 2
18
20. http://Learning-Layers-eu 20
Staff can create their own PLN by tagging people and learning
resources
Semantic analysis of the exchange of questions and
corresponding tags will be applied by using the Learning
Layers Social Semantic Server
Relevant resources & people will be automatically and
manually recommended
21. http://Learning-Layers-eu 21
• Evaluation & Iteration of the Help Seeking tool (Year 2014)
• Co-design activities + workshops in NE England
• Populating the system with real data (end Year 2014)
• Scaling up the system (Year 2015)
• Construction sector (Germany)
• Clusterland (Austria)
• Managed clusters in the Norwegian Cluster development program
ConstructionScaling
Systemic pain points
Healthcare
22. http://Learning-Layers-eu
Learning networks+ People Tagging +
Maintenance, activation and building of Trust
can be used as mechanisms for scaffolding to
enhance the exchange of knowledge and
discussion in informal learning contexts at the
workplace
4 year EU FP7 research project, 17 partners, many other papers and workshop contributions by our partners at this conference
For this reason I like the fact that slide 8 refers to social technologies. This slide may be most relevant to the Practice Managers and Data Quality Leads who probably already regard themselves as knowledge workers. I think you may need to consider how to present this to the nurses (how to link it to their experiences) as I do not believe that they will consider themselves to be knowledge workers and I do not believe they will currently spend anything like 28 hours online at work, so this may appear irrelevant to them. Perhaps your next slide will help to address that by showing them that these technologies are being taken up by more and more people.
slide that shows the series of workshops so that they can see that although today’s focus is on LinkedIn, this is just the first part of a whole design process that will involve us together developing and piloting a tool for their own network
Names listed are those Learning Layers colleagues who are present here today at the workshop. Many more individuals have also been involved in the work as indicated by the next slide.