6. Management Information – Summarised outputs from Xyea
• Inform yourselves, your Board, your staff, your clients & potential clients, funders,
standards bodies/inspectors, insurers, other stakeholders…..
7. Your Organisation & Unit/Division/Dept Structure built-in
Organisation Structure
• Organisation Structure built-in
• Unit/Location Structure included
• Individualised User access
• Use only what is required
• Managers see their staffs activity
• Centralised monitoring
• Selective drill-down
• Extensive search/query/reporting
• Customise any form
9. Xyea as an Open Platform supporting the Business
10. What we do for our clients:
Provide a software and services solution that:
Delivers know-how and tools to manage risk
Implements continuous improvement
Devolves responsibility for quality and risk to appropriate level in the organisation
Provides complete oversight to Management and HQ Staff – regardless of location,
unit/plan, department, level, role, etc.
Ensures closure on improvement actions
Prepares you to deal with clients/client groups, partners, insurance companies,
inspectors, investors – when issues arise
Eliminates the many small systems & local databases that take time to update and
maintain
Implements self-assessment & audit across the organisation consistently
Ensures governance at all levels and integration with risk management at the
organisational level.
11. What difference do we make
• Reduce insurance cost, having identified and dealt with key risk areas
• Reduce cost per unit of service or product, as a result of continuous improvement effort and use
of key performance data to drive change*
• Gain competitive advantage, as a result of the quality, standards and improvement efforts
• Build the reputation of the organisation, by minimising incidents and relentlessly pursuing
quality improvement
• Implement best practice and continuously assess processes for automation & waste elimination
by using our experience across sectors
• Re-engineer processes and help with the change management effort (people/process/ systems)
as part of the total offering.
• Visibility - of overall compliance/risk levels for senior management
• Accountability – to the individual unit and staff level
• Have a total focus on the outcome, i.e., corrective actions must be completed and the impact
measured.
• Allow client to gain improvements steadily by starting small and building incrementally.
*Management action is key to bringing about change.
12. What’s the Value to You
• Reduce the Risk of something unforeseen happening
• Compliance can become part of operational practice
• Present better internal controls management to risk assessors & insurers
• Dept Heads focus efforts on getting improvement and safer/better service more
efficiently (less on local sys creation mgt, maintenance & data analysis)
• More substantial and effective backup in the event of an investigation
• Visibility - of overall compliance/risk levels for senior management
• Accountability – to the individual unit and staff level
• Management control – 1 single centrally managed system
• Significant cost savings (mgt & staff time, insurance & legal claims, 1 system…)
• Protect your reputation
• Monitor customer service
• Keep a close eye on the error rate and emerging issues
• Ongoing monitoring of weak areas
• Audit-Self-assessment scheduling & planning (+ one-off audits as needed).
13. Implementation Options
Xyea offers 2 options for implementing the system:
• Internal Implementation – Xyea can install internally on your site on
your own internal server (its runs on SQL server and reports are
provided in Microsoft Excel)
• Cloud-based implementation – Xyea hosts the system on a secure
server and the client pays for the software as a service, i.e., pay only for
what you need as and when you need it.
14. Training, Support & Other Services
Xyea provides a range of services:
• Practical advice & expertise in doing audits/self-assessment, managing
incidents, risk assessments & ratings, improving internal controls, getting
follow-up actions closed
• Training services for staff, expert users, quality/risk/auditors and
management
• Process analysis, mapping, change management, KPI design &
implementation (See Example in next slide)
• Policies & procedures, documentation & records management and help
files
• Customisation, integration and add-ons
• Local system administration and maintenance/editing including updates
to standards.
16. Xyea system development – based on Best Practice
Internal Control
• A risk based approach to internal control is advocated by:
– Committee of Sponsoring Organizations Enterprise Risk Management
standard. (COSO ERM)
– A Risk Management Standard by the Federation of European Risk
Management Association (FERMA).
– ISO 31000 Risk Management – Guidelines on principles and
implementation of risk management.
– AS/NZS 4360 Australia/New Zealand Risk Management.
– International Internal Auditors Association.
The design of the Xyea system was based on assessment of above standards.
Xyea concentrates on helping to apply these principles and standards
in a practical way to the most acute challenges in the Intellectual
Disability Sector and other care settings.
17. Why work with Xyea
• World-class, modern design software supporting international standards
• Our business is solution-based, i.e., delivering software, training and ongoing
support services to address clients’ ongoing needs
• We will work with you to understand your needs and ‘roll up the sleeves’ to
implement a customised system that works
• Local Irish company managed by local promoters with plans to grow
internationally
• Good track record with current clients with multi-sector experience including in
home and international markets
• Xyea owns its own software and all rights associated with it
• Software is easy-to-use, modular & customisable, facilitates starting small &
scaling up to support substantial organisations
• Xyea core strategy is to support Irish-based organisations in care/ healthcare and
in the engineering and lifesciences industries.