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Comply with Standards &
Minimise Risk using Xyea


          Pat Reidy, CEO
Solution Components – 5 Modules with Management
Summary
The Management Dashboard – a Key Element of the
System




                        CONFIDENTIAL
Management Information – Summarised outputs from Xyea




•   Inform yourselves, your Board, your staff, your clients & potential clients, funders,
    standards bodies/inspectors, insurers, other stakeholders…..
Your Organisation & Unit/Division/Dept Structure built-in
             Organisation Structure




•    Organisation Structure built-in
•    Unit/Location Structure included
•    Individualised User access
•    Use only what is required
•    Managers see their staffs activity
•    Centralised monitoring
•    Selective drill-down
•    Extensive search/query/reporting
•    Customise any form
Quality Improvement Process – An Example
Xyea as an Open Platform supporting the Business
What we do for our clients:

Provide a software and services solution that:
   Delivers know-how and tools to manage risk
   Implements continuous improvement
   Devolves responsibility for quality and risk to appropriate level in the organisation
   Provides complete oversight to Management and HQ Staff – regardless of location,
    unit/plan, department, level, role, etc.
   Ensures closure on improvement actions
   Prepares you to deal with clients/client groups, partners, insurance companies,
    inspectors, investors – when issues arise
   Eliminates the many small systems & local databases that take time to update and
    maintain
   Implements self-assessment & audit across the organisation consistently
   Ensures governance at all levels and integration with risk management at the
    organisational level.
What difference do we make
•   Reduce insurance cost, having identified and dealt with key risk areas
•   Reduce cost per unit of service or product, as a result of continuous improvement effort and use
    of key performance data to drive change*
•   Gain competitive advantage, as a result of the quality, standards and improvement efforts
•   Build the reputation of the organisation, by minimising incidents and relentlessly pursuing
    quality improvement
•   Implement best practice and continuously assess processes for automation & waste elimination
    by using our experience across sectors
•   Re-engineer processes and help with the change management effort (people/process/ systems)
    as part of the total offering.
•   Visibility - of overall compliance/risk levels for senior management
•   Accountability – to the individual unit and staff level
•   Have a total focus on the outcome, i.e., corrective actions must be completed and the impact
    measured.
•   Allow client to gain improvements steadily by starting small and building incrementally.

*Management action is key to bringing about change.
What’s the Value to You
•   Reduce the Risk of something unforeseen happening
•   Compliance can become part of operational practice
•   Present better internal controls management to risk assessors & insurers
•   Dept Heads focus efforts on getting improvement and safer/better service more
    efficiently (less on local sys creation mgt, maintenance & data analysis)
•   More substantial and effective backup in the event of an investigation
•   Visibility - of overall compliance/risk levels for senior management
•   Accountability – to the individual unit and staff level
•   Management control – 1 single centrally managed system
•   Significant cost savings (mgt & staff time, insurance & legal claims, 1 system…)
•   Protect your reputation
•   Monitor customer service
•   Keep a close eye on the error rate and emerging issues
•   Ongoing monitoring of weak areas
•   Audit-Self-assessment scheduling & planning (+ one-off audits as needed).
Implementation Options


Xyea offers 2 options for implementing the system:

•   Internal Implementation – Xyea can install internally on your site on
    your own internal server (its runs on SQL server and reports are
    provided in Microsoft Excel)

•   Cloud-based implementation – Xyea hosts the system on a secure
    server and the client pays for the software as a service, i.e., pay only for
    what you need as and when you need it.
Training, Support & Other Services

Xyea provides a range of services:
• Practical advice & expertise in doing audits/self-assessment, managing
   incidents, risk assessments & ratings, improving internal controls, getting
   follow-up actions closed
• Training services for staff, expert users, quality/risk/auditors and
   management
• Process analysis, mapping, change management, KPI design &
   implementation (See Example in next slide)
• Policies & procedures, documentation & records management and help
   files
• Customisation, integration and add-ons
• Local system administration and maintenance/editing including updates
   to standards.
Process Mapping   (Sample for Chart tracking)




                                    CONFIDENTIAL   15
Xyea system development – based on Best Practice
Internal Control
•     A risk based approach to internal control is advocated by:
       – Committee of Sponsoring Organizations Enterprise Risk Management
           standard. (COSO ERM)
       – A Risk Management Standard by the Federation of European Risk
           Management Association (FERMA).
       – ISO 31000 Risk Management – Guidelines on principles and
           implementation of risk management.
       – AS/NZS 4360 Australia/New Zealand Risk Management.
       – International Internal Auditors Association.

       The design of the Xyea system was based on assessment of above standards.

    Xyea concentrates on helping to apply these principles and standards
       in a practical way to the most acute challenges in the Intellectual
                    Disability Sector and other care settings.
Why work with Xyea

•   World-class, modern design software supporting international standards
•   Our business is solution-based, i.e., delivering software, training and ongoing
    support services to address clients’ ongoing needs
•   We will work with you to understand your needs and ‘roll up the sleeves’ to
    implement a customised system that works
•   Local Irish company managed by local promoters with plans to grow
    internationally
•   Good track record with current clients with multi-sector experience including in
    home and international markets
•   Xyea owns its own software and all rights associated with it
•   Software is easy-to-use, modular & customisable, facilitates starting small &
    scaling up to support substantial organisations
•   Xyea core strategy is to support Irish-based organisations in care/ healthcare and
    in the engineering and lifesciences industries.
Further Information
Contact:

           Pat Reidy
           +353-86-8130066
           patr@xyea.com

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Risk management & compliance with xyea october 2012

  • 1.
  • 2. Comply with Standards & Minimise Risk using Xyea Pat Reidy, CEO
  • 3. Solution Components – 5 Modules with Management Summary
  • 4. The Management Dashboard – a Key Element of the System CONFIDENTIAL
  • 5.
  • 6. Management Information – Summarised outputs from Xyea • Inform yourselves, your Board, your staff, your clients & potential clients, funders, standards bodies/inspectors, insurers, other stakeholders…..
  • 7. Your Organisation & Unit/Division/Dept Structure built-in Organisation Structure • Organisation Structure built-in • Unit/Location Structure included • Individualised User access • Use only what is required • Managers see their staffs activity • Centralised monitoring • Selective drill-down • Extensive search/query/reporting • Customise any form
  • 9. Xyea as an Open Platform supporting the Business
  • 10. What we do for our clients: Provide a software and services solution that:  Delivers know-how and tools to manage risk  Implements continuous improvement  Devolves responsibility for quality and risk to appropriate level in the organisation  Provides complete oversight to Management and HQ Staff – regardless of location, unit/plan, department, level, role, etc.  Ensures closure on improvement actions  Prepares you to deal with clients/client groups, partners, insurance companies, inspectors, investors – when issues arise  Eliminates the many small systems & local databases that take time to update and maintain  Implements self-assessment & audit across the organisation consistently  Ensures governance at all levels and integration with risk management at the organisational level.
  • 11. What difference do we make • Reduce insurance cost, having identified and dealt with key risk areas • Reduce cost per unit of service or product, as a result of continuous improvement effort and use of key performance data to drive change* • Gain competitive advantage, as a result of the quality, standards and improvement efforts • Build the reputation of the organisation, by minimising incidents and relentlessly pursuing quality improvement • Implement best practice and continuously assess processes for automation & waste elimination by using our experience across sectors • Re-engineer processes and help with the change management effort (people/process/ systems) as part of the total offering. • Visibility - of overall compliance/risk levels for senior management • Accountability – to the individual unit and staff level • Have a total focus on the outcome, i.e., corrective actions must be completed and the impact measured. • Allow client to gain improvements steadily by starting small and building incrementally. *Management action is key to bringing about change.
  • 12. What’s the Value to You • Reduce the Risk of something unforeseen happening • Compliance can become part of operational practice • Present better internal controls management to risk assessors & insurers • Dept Heads focus efforts on getting improvement and safer/better service more efficiently (less on local sys creation mgt, maintenance & data analysis) • More substantial and effective backup in the event of an investigation • Visibility - of overall compliance/risk levels for senior management • Accountability – to the individual unit and staff level • Management control – 1 single centrally managed system • Significant cost savings (mgt & staff time, insurance & legal claims, 1 system…) • Protect your reputation • Monitor customer service • Keep a close eye on the error rate and emerging issues • Ongoing monitoring of weak areas • Audit-Self-assessment scheduling & planning (+ one-off audits as needed).
  • 13. Implementation Options Xyea offers 2 options for implementing the system: • Internal Implementation – Xyea can install internally on your site on your own internal server (its runs on SQL server and reports are provided in Microsoft Excel) • Cloud-based implementation – Xyea hosts the system on a secure server and the client pays for the software as a service, i.e., pay only for what you need as and when you need it.
  • 14. Training, Support & Other Services Xyea provides a range of services: • Practical advice & expertise in doing audits/self-assessment, managing incidents, risk assessments & ratings, improving internal controls, getting follow-up actions closed • Training services for staff, expert users, quality/risk/auditors and management • Process analysis, mapping, change management, KPI design & implementation (See Example in next slide) • Policies & procedures, documentation & records management and help files • Customisation, integration and add-ons • Local system administration and maintenance/editing including updates to standards.
  • 15. Process Mapping (Sample for Chart tracking) CONFIDENTIAL 15
  • 16. Xyea system development – based on Best Practice Internal Control • A risk based approach to internal control is advocated by: – Committee of Sponsoring Organizations Enterprise Risk Management standard. (COSO ERM) – A Risk Management Standard by the Federation of European Risk Management Association (FERMA). – ISO 31000 Risk Management – Guidelines on principles and implementation of risk management. – AS/NZS 4360 Australia/New Zealand Risk Management. – International Internal Auditors Association. The design of the Xyea system was based on assessment of above standards. Xyea concentrates on helping to apply these principles and standards in a practical way to the most acute challenges in the Intellectual Disability Sector and other care settings.
  • 17. Why work with Xyea • World-class, modern design software supporting international standards • Our business is solution-based, i.e., delivering software, training and ongoing support services to address clients’ ongoing needs • We will work with you to understand your needs and ‘roll up the sleeves’ to implement a customised system that works • Local Irish company managed by local promoters with plans to grow internationally • Good track record with current clients with multi-sector experience including in home and international markets • Xyea owns its own software and all rights associated with it • Software is easy-to-use, modular & customisable, facilitates starting small & scaling up to support substantial organisations • Xyea core strategy is to support Irish-based organisations in care/ healthcare and in the engineering and lifesciences industries.
  • 18. Further Information Contact: Pat Reidy +353-86-8130066 patr@xyea.com