Open Mic Webcast: What's New in IBM Notes Traveler 9

© 2013 IBM Corporation
What's New in IBM Notes Traveler 9
Open Mic
May 2013
Bob Sielken | Software Engineer for IBM Notes Traveler
IBM Collaboration Solutions

2 | © 2013 IBM Corporation
Disclaimer
■ Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision. The information
mentioned regarding potential future products is not a commitment, promise, or legal obligation
to deliver any material, code or functionality. Information about potential future products may
not be incorporated into any contract. The development, release, and timing of any future
features or functionality described for our products remains at our sole discretion.

Agenda
■ Overview
■ Platforms and Considerations
■ Windows Phone, RT, and Pro Tablets
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

What is IBM Notes Traveler?
■ Automatic wireless delivery of
IBM Domino®
─ Email and PIM Data
─ Security Settings
■ 2-way synchronization
■ Over the air client or profile
installation
■ Uses native device applications
for best integration (except
Android)
■ Works over all wired / wireless
connections (CDMA, GPRS,
GSM, WiFi, etc.)
■ Administration support for device
security policies and remote wipe

Release History
■ 8.5.2 - August 2010
■ 8.5.3 - October 2011
■ 8.5.3 Upgrade Pack 1 – June 2012
■ 8.5.3 Upgrade Pack 2 – December 2012
■ 9.0 – March 2013
─ 9.0 is our first major Domino/Traveler release since 8.5.3.0
─ Cumulative feature and APAR roll-up
─ More device support and new features
─ Contains everything up to and including 8.5.3 UP2 IF1
─ Can be installed on any previous release of Traveler, stand alone or HA
─ Must run on Domino Server Version 9
─ Same Enterprise DB support as 8.5.3 UP2
─ Some significant platform differences over 8.5.3.x so need to review upgrade strategies
carefully

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

Platforms
■ Server
─ Dropped Windows 2003, SLES 10 and Redhat 5
─ Added Windows 2012
─ Added IBM i V6R1 and V7R1
─ Added Native 64 bit support for Linux
■ Device
─ Dropped Windows Mobile and Nokia Symbian clients from server install package
– Devices still supported and available separately on Fix Central
– Old clients preserved on migration
─ Added Windows Phone 7.5, 7.8 and 8.0
─ Added Windows 8 RT and Windows 8 Pro Tablets
─ Added BlackBerry 10 devices

Notes Traveler on IBM i
■ For the most part, IBM i is like other platforms
─ Same configuration, log collect, troubleshooting procedures, etc.
─ Installation and setup is documented in the wiki.
– “Installing IBM Notes Traveler on IBM i”
■ Differences
─ Only 64 bit - no need to worry about 32 bit issues.
─ Only Derby or DB2 (MS SQL not supported.
─ DB2 is included in the platform, so not necessary to install separately.

Domino Considerations
■ Domino and Traveler must be at same major version
─ If upgrading, must upgrade both.
■ Always recommend 64 bit Domino server
─ Domino 64 bit now available for Linux, so no reason to use 32 bit anymore.
■ It is not necessary to upgrade the template of the local Domino directory (names.nsf)
─ Traveler will run fine on an older names.nsf template, but some Traveler settings may not
be available if using Domino Policy documents from an older names.nsf templates.
■ Traveler security and policy settings for BlackBerry 10 and WP, Windows 8 Tablets, did NOT
make the 9.0 names.nsf template
─ Set these in the Traveler default settings and they will apply to customer's using Domino
Policies.
─ Once Domino releases a version with these included, customer can configure on a per
user basis.

Upgrade Considerations
■ PLAN FOR UPGRADE
■ Can not upgrade Windows 2003, SUSE 10 or Redhat 5 systems.
─ These setups will have to be moved or have the OS replaced.
─ In HA, can simply add new servers with updated OS levels and then retire old servers.
─ Wiki doc: “Moving IBM Notes Traveler to a new server”
■ Stand alone server upgrade considerations are similar to previous releases.
─ Will still see database defrag which could take 30 minutes or more for large systems.
─ Will see DB schema updates which could take a little while to complete.
─ Wiki doc: “Upgrade Considerations”
■ Wiki documentation improved
─ Moving to a new server
─ Upgrade considerations in general
─ Manual schema updates for an enterprise database
■ Upgrade of HA environment will require small service outage as 9.0 Traveler server will not be
able to communicate with pre 9.0 servers.

Upgrade from 2 Stand Alone to 3 High Availability
Recommend Highly Available
DB configuration
Load Balancer/ IP
Sprayer
HA Traveler
DB
Relational DB
Mail servers
Notes
RPC
Traveler HA
Pool
1
2
3
DNS map old
Traveler host
names to Load
Balancer's IP
address

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

Windows Phone and RT/Pro Tablets
■ There is no client software required. On device mail, calendar, and contacts applications
connect to IBM Notes Traveler through an Exchange ActiveSync account.
■ IBM Notes Traveler supports the following capabilities for Windows Phone:
─ Sync
─ Mail (uses smart forward and smart reply)
─ Calendar
─ Contacts
─ Security
■ Account user name
─ Internet Address
─ 7.5 and 7.8 Domain alias

Windows Phone and RT/Pro Tablets – Known
Limitations
■ Mail
─ No Domino® encrypted mail support (view or send)
─ Replying or Forwarding mail expands all document sections
─ Hotspot buttons in mail messages are missing after a reply or forward
─ No mail searching against content on the server
■ Calendar
─ No meeting chair actions from the device
─ Cannot propose a new time for a calendar invitation on the device
■ To Do
─ No To Do support
■ Logging
─ The logging option for sync settings does not allow a user to retrieve the logs after
enabling "Basic" or "Advanced"

Windows Phone and RT/Pro Tablets – Security
■ Security Features Supported
─ Enforce Password with simple or complex requirements.
─ Enforce password expiration and history count.
─ Set Auto lock period.
─ Allow Device Wipe (RT/Pro treat device wipe as Application Wipe).
─ Allow Application Wipe.
■ Limitations
─ Windows Phone 7.5, 7.8
– No data encryption on the device
─ Windows RT/Pro Tablets
– Complex passwords can never be reset to simple password even after a policy
change.
– When password requirement is turned on, the minimum requirement enforced by
Windows RT is a length of 8 and a complexity of 3.
– Autolock time-out period can not be changed to a higher value even after policy
change.

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

BlackBerry 10
■ There is no client software required. On device mail, calendar, and contacts applications
connect to IBM Notes Traveler through an Exchange ActiveSync account.
■ IBM Notes Traveler supports the following capabilities for BlackBerry 10:
─ Sync
─ Mail
─ Calendar
─ Contacts
─ Security (when BB10 registers to a BES10, Traveler security is not used)
■ Devices, together with the BlackBerry Enterprise Service 10 (BES10), use a different
architecture to access Domino (than prior BB phones):
─ BES 10 is not an application on Domino. (as were prior BES releases for IBM email)
─ Devices must use Notes Traveler for Domino PIM.
─ Devices can connect to Notes Traveler with or without a customer BES10 server (but data
path & device security will be different)

BlackBerry 10 - Architecture
■ Option #1 - Connect Directly to Notes Traveler:
■ Option #2 - Connect to Notes Traveler via BES 10:
ActiveSync
IBM Notes Traveler BlackBerry 10Wireless
Connection
Firewall
BlackBerryEnterprise
Service10(BES10)
BlackBerry 10
BlackBerry Protocol
- Port 3101
- 256 AES Encryption
Work
Perimeter
Personal
ActiveSyncfor
Email/PIM
Wireless
ConnectionIBM Notes Traveler

BlackBerry 10 – Known Limitations
■ Note: BB10 devices OS updates change these often, so check the Traveler product Wiki for
changes to limitations over time.
■ Email
─ When multiple accounts are configured on the device, a corporate directory lookup may
contact the wrong server.
─ Email deletes from the device may take several minutes to push to the server.
─ Any changes to draft emails on the device will be overwritten by changes from the server.
─ Filing email to a folder is not supported while offline.
─ No syncing of the Trash folder.
─ No Domino encrypted mail support.
■ Calendar
─ No support for viewing or accepting meeting invitations. Invitations viewed on device fail
with error "The calendar could not recognize this meeting invitation".
─ Adding or deleting attendees from a recurring meeting on the device is not supported.
─ Meeting reminder alerts may display even if Reminder field is set to No Reminder.

Default Device Settings
■ Windows Phone tab added
■ BlackBerry tab added

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

Monitoring the Server
■ Best way (currently) is to use the status command
─ From Domino console: tell traveler status
─ From Command line: nserver.exe -c “tell traveler status”
─ Output to a file: tell traveler -f “c:tempout.txt” status
■ Status command returns Green, Yellow or Red.
■ Stat: Status.State
■ If Yellow or Red, output includes the status factors causing the trigger.
─ EX: The number of active HTTP connections is 120% percent of the available HTTP
threads 400.
■ Status triggers include sync errors, memory, CPU, disk space, mail server issues
■ Always adding new status triggers. Other improvements planned.
■ Many trigger thresholds can be configured with NTS_STATUS_ notes.ini parameters.

Gathering Data for Support
■ Details per scenario in the wiki (server and device)
■ Besides logs, do not forget the Who/What/When details.
■ Server
─ When in doubt, use “tell traveler pmr” command.
– PMR command should be used even if FTP upload will fail. The generated zip file
can be uploaded later or separately.
– Be sure to use -s parameter for HA systems
• tell traveler -s * pmr <number>
─ Same steps for all server platforms
■ Device
─ Varies per device

Availability and Part Numbers
■ Passport Advantage and Physical Media Distribution
■ 90 is NOT available on Fix central (FP and IFs will be on Fix Central)
■ Includes entitlement for DB2 10.1 Limited Use, downloadable from Passport Advantage.
Webkit Part Number
Windows CIB95ML
Linux CIB96ML
IBM i CIF86ML
DVD Part Number
Windows/Linux CB9M9ML
IBM i CB97NML

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

References
■ Notes Traveler Product Documentation
─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product
%20Documentation
■ Notes Traveler Red Wiki
─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM
%20Redbooks
■ Notes Traveler Support FAQ
─ http://www.ibm.com/support/docview.wss?uid=swg21450615
■ Notes Traveler Detailed System Requirements
─ https://www.ibm.com/support/docview.wss?uid=swg27007909
■ Notes Traveler Performance Technote
─ http://www.ibm.com/support/docview.wss?uid=swg21568658
■ Notes Traveler Cookbook
─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Lotus
%20Notes%20Traveler%20Deployment%20Cookbook
■ Notes Traveler Releases by Date
─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Lotus_Notes_Traveler_APAR_listing

Legal Disclaimer
■ The information contained in this publication is provided for informational purposes only. While
efforts were made to verify the completeness and accuracy of the information contained in this
publication, it is provided AS IS without warranty of any kind, express or implied. In addition,
this information is based on IBM’s current product plans and strategy, which are subject to
change by IBM without notice. IBM shall not be responsible for any damages arising out of the
use of, or otherwise related to, this publication or any other materials. Nothing contained in this
publication is intended to, nor shall have the effect of, creating any warranties or
representations from IBM or its suppliers or licensors, or altering the terms and conditions of
the applicable license agreement governing the use of IBM software.
■ References in this presentation to IBM products, programs, or services do not imply that they
will be available in all countries in which IBM operates. Product release dates and/or
capabilities referenced in this presentation may change at any time at IBM’s sole discretion
based on market opportunities or other factors, and are not intended to be a commitment to
future product or feature availability in any way. Nothing contained in these materials is
intended to, nor shall have the effect of, stating or implying that any activities undertaken by
you will result in any specific sales, revenue growth or other results.
■ IBM, the IBM logo, Lotus, Lotus Notes, LotusLive Notes, Notes, Domino, and Lotusphere are
trademarks of International Business Machines Corporation in the United States, other
countries, or both.
■ Windows is a trademark of Microsoft Corporation in the United States, other countries, or both.
■ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
■ Other company, product, or service names may be trademarks or service marks of others.

Agenda
■ Overview
■ BlackBerry 10
■ Troubleshooting
■ References
■ Q&A

| © 2013 IBM Corporation29Page # 29
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Open Mic Webcast: What's New in IBM Notes Traveler 9

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