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Stimuleren
van het veilig werken
   met heftrucks

   Patrick Logister (EVO)
Al wat onveiligs gedaan
       vandaag?



                          2
Wat is de
 invloed van gedrag
op arbeidsveiligheid?



                        3
Investering: 450 miljoen euro
o.a. in veiligheid
Eén medewerker




                 Eén besluit
van ongevallen door onveilig gedrag

                                      7
Veiligheidsmaatregelen zijn
niet altijd een garantie      8
En uw HeftruckHeld??
                  9
Investering : € 25.000   10
11
12
13
14
15
16
Ernstige ongevallen met heftrucks per jaar

                                      17
Mensen met blijvend letsel

                             18
19
Veilig werken…
gewoon kwestie van doen!

         Toch?


                           20
Onveilig     Veilig


           Ik ben me
            bewust      Ik handel
Bewust




             dat ik      bewust
           onveilig      veilig
            handel
           Ik ben me
             niet
Onbewust




            (meer)      Ik handel
            bewust      automatis
            dat ik      ch veilig
           onveilig
            handel

                                    21
Testje…
          22
Door rood rijden,
   is gevaarlijk
       en kan
ernstige ongevallen
   veroorzaken


                      23
24
overtuigd?
             25
26
Door rood rijden,
   is gevaarlijk
       en kan
ernstige ongevallen
   veroorzaken


                      27
Ik rij wel eens door rood/
   Ik ben wel eens door
       rood gereden



                             28
Onveilig   Veilig

   Ik rij
 wel eens
door rood
    Bewust




      /    Ik ben me
  Ben wel
 een door bewust dat
    rood  ik onveilig
 gereden
          Ikhandelme
              ben
             Bewust
             niet
             worden
    Onbewust




Door rood  (meer)
rijden is
gevaarlij
           bewust
    k       dat ik
          onveilig
           handel

                                   29
Ik weet dat het
  gevaarlijk is…..
maar ik doe het toch.




                        30
Onveilig   Veilig



 Ik weet          Ik handel
       Bewust



  dat…             BEWUST
maar doe
   het            onveilig
 toch….

                    Bewust
                    worden
       Onbewust




                                       31
Werken aan
veiligheidsbewustzijn
       alléén is
     onvoldoende!


                        32
Dilemma

•    Onderweg - belangrijke afspraak.
•    Te laat komen is geen optie!
•    Je hebt vertraging opgelopen
•    Het lijkt er op dat je het net kunt halen.
•    Je nadert een verkeerslicht dat net op rood springt.
•    Het lijkt er op dat verder niemand de kruising nadert.




                A                                B
    Door rood om op tijd te komen      Stoppen en te laat komen


                                                                   33
                                                                  WB
Onveilig       Veilig

    A
  Door           Ik ben me                    B
                                            Veilig
  rood
                  bewust veilig
                           Kiezen Ik handel
                                  voor     maar te
      Bewust



maar wel
op tijd…                                   laat…..
                  dat ik            bewust
                 onveilig           veilig
                  handel
                    Bewust
                    worden
      Onbewust




                                                     34
Voor
Bewust Veilig Gedrag
  moet je kiezen!


                       35
Bewust          Bewust Veilig
GroteOnveilig
kans om
op tijd      Kleine
                      Zeker te
   te       kans op
                        laat
komen…      ongeval

                                  Zeker
  Kleine                           geen
  kans om                        ongeval
  gepakt
    te
  worden




                                           36
De menselijke factor
                       37
Risico (-) = K- x E-   + Risico (+) = K+ x E+

                K+ = (1 – K-)

       Risico (tot) = K- x E- + (1 – K-) E+

                  K- << K+

             Risico (tot) = E+
                                              38
Leeftijd + Psyche   39
Overschatten van eigen invloed.



                            40
Onderschatten van
onwaarschijnlijk kleine kansen

                                 41
Ervaringen uit het verleden.




                               42
Beloning van onveilig gedrag
                         43
Maar ook:




            Comfortabeler


                      44
Makkelijker
en/of sneller




                45
Beter resultaat




            46
Een kick


           47
Een bonus




      48
Blije baas
collega’s, klanten
of aandeelhouders
                     49
Onveilig    Veilig


           Ik ben me
            bewust      Ik handel
Bewust




                 Kiezen voor
            dat ik veilig bewust
           onveilig       veilig
            handel
              Bewust
              worden
Onbewust




                                    50
Klaar?




         Helaas: volhouden!!!
                          51
Bewust     Onveilig                Veilig




                     Kiezen voor
                       veilig


                                   Gewenne
                                      n      Minimaal 40
            Bewust                              dagen
            worden
Onbewust




                                                      52
Bewust Veilig Gedrag is nooit af ……..
                                        53
Nieuwe
machine




          54
Afleiding
      55
Onveilig                Veilig
Bewust




                     Kiezen voor
                       veilig


                                   Gewenne
                                      n
            Bewust
            worden
Onbewust




                       Blijven
                     verbeteren




                                             56
Wat kan ik als
leidinggevende daarmee?



                          57
Stimuleer & Coach




                    58
Enforcement
                             (Handhaven)




 Education                                               Encouragement
(Onderwijs)                                              (Aanmoedigen)




              Engineering
                (Techn.                    Empowerment
              Faciliteren)


                                                                         59
Geef het goede voorbeeld


                           60
Aanmoed
Correct
            ig-
  ie-
          ingsges
gesprek
            prek




Awarene
  ss-
gesprek



              61
             WB
Observeer
   Spreek aan
Complimenteer
          62
Meer weten?
www.HeftruckHelden.nl


                   Succes!!
                              63

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Workshop gedragverandering HeftruckHelden seminar 7 maart 2012