Accelerators as an API - Durham, NC - June 2013

•

2 likes•3,432 views

Paul Singh

Slides for my keynote talk at Triangle Startup Factory's Pitch Day.

Technology Economy & Finance Business

@paulsingh @trianglesf
ACCELERATORS AS AN API
PAUL SINGH
dashboard.io
@paulsingh・paul@dashboard.io・resultsjunkies.com

@paulsingh @trianglesf
VENTURE CAPITAL IS
OPEN TO ATTACK BY
DISRUPTIVE NEW
BUSINESS MODELS AND
TECHNOLOGY.
“
-- NAVAL RAVIKANT (@naval)

@paulsingh @trianglesf
500 STARTUPS
PAUL SINGH
@paulsingh・paul@dashboard.io・resultsjunkies.com

@paulsingh @trianglesf
(R)EVOLUTION IN THINKING

@paulsingh @trianglesf
EARLY STAGE
STARTUPS
HAVE CHANGED

@paulsingh @trianglesf
STARTUP COSTS
LOWER THAN EVERBUT SCALING STILL COSTS MONEY
CLOUD, OPEN SOURCE AND ONLINE DISTRIBUTION DRIVING

@paulsingh @trianglesf
WEB GETS BIGGER.
WORLD GETS SMALLER.

@paulsingh @trianglesf
TRACTION IS THE NEW
INTELLECTUAL PROPERTYPLATFORMS (SEARCH, SOCIAL & MOBILE) PRIMARILY DRIVING THE CHANGE.
NO LONGER “GOOD ENOUGH” TO DEPEND ON TECH DIFFERENTIATION.

@paulsingh @trianglesf
CAPITAL
INCREASINGLY
COMMODITIZEDRISE OF THE ANGELS, YO!

@paulsingh @trianglesf
NEW REALITY:
MONEY FOLLOWS
FOUNDERS

@paulsingh @trianglesf
EARLY STAGE VC
IS CHANGING
HAS CHANGED

@paulsingh @trianglesf
STATE OF THE ART IN EARLY
STAGE INVESTING IS NOT
VERY SOPHISTICATED

@paulsingh @trianglesf
UNBUNDLING OF
ADVICE, CONTROL
AND MONEY

@paulsingh @trianglesf
USED TO BE ABOUT
CAPITAL, DEALFLOW
AND JUDGEMENTTODAY, IT’S ABOUT ACCESS.

@paulsingh @trianglesf
THE MANAGEMENT TEAM ISN’T
THE DECISION MAKING TEAM.
IT’S A SUPPORT FUNCTION.
“
-- JOEL SPOLSKY (@spolsky)

@paulsingh @trianglesf
DIFFERENTIATE VIA
ACCESS TO
FUNCTIONAL EXPERTISEFOCUS ON DESIGN, DATA, DISTRIBUTION. INVEST IN DEVELOPMENT
OF TOOLS TO CONNECT FOUNDERS AND MENTORS.

@paulsingh @trianglesf
GO BIG OR GO HOME
GO LOCAL. GO GLOBAL.
FOCUS ON SPECIFIC VERTICALS, REGIONS OR STRENGTHS.
GOAL SHOULD BE TO SUPPORT GROWTH OF LOCAL HIGH
GROWTH COMPANIES AND GLOBAL HIGH GROWTH COMPANIES.

@paulsingh @trianglesf
MINDSET
ACCELERATOR AS A FUND
KEY IDEAS: CURATION AND URGENCY

@paulsingh @trianglesf
THERE ARE TOO MANY
STARTUPS AND NOT
ENOUGH BUSINESSES.

@paulsingh @trianglesf
API TO VENTURE CAPITAL
& FUNCTIONAL EXPERTISE
THE BIG OPPORTUNITY IN EARLY STAGE TECH INVESTING:
(FOR FOUNDERS. FOR INVESTORS. FOR GOVERNMENT.)

@paulsingh @trianglesf
ACCELERATORS AS AN API
PAUL SINGH
@paulsingh・paul@dashboard.io・resultsjunkies.com
LEARN MORE:
events.dashboard.io/triangle OR text “DASH you@email.com” to 51303

What's hot

Evolution of the Private Market - Atlantic Venture Forum - June 2013

Paul Singh

High Alpha welcomed Paul Singh, investor, speaker, and entrepreneur as our featured guest at our July Speaker Series. During the event, Paul shared his background, investing thesis, and his idea around "moneyball for cities." Paul then sat down with High Alpha Partner Kristian Andersen to discuss startup communities and building great companies in depth. You can watch the full recording and view Paul's slides at highalpha.com/ideas.

The Business of (Tech) Startups featuring Paul Singh

High Alpha

The Evolution of the Private Market - TiEConCanada

Paul Singh

The Rise of the Angels (and the Entrepreneurs) - Norfolk - March 2013

Paul Singh

The Rise of the Angels (and the Entrepreneurs) - Bangalore - Dec 2012

Paul Singh

the evolution of the private market - cleveland ew

Paul Singh

The Business of (Tech) Startups - Challenge Cup

Paul Singh

The Business of (Tech) Investing -- MentorCamp

Paul Singh

Digital Transformation Before and After Seminar, 11th August, Melbourne.

Precedent

Innotech 2013: Resetting Your Mobile Strategy for Convergence in 2014

C.K. Sample III

12 Things You Should Know Before You Launch an App

Marie Outtier

How Should Mobile/Cloud Change The Way You Develop And Deploy Processes?

AIIM International

Digital transformation Before and After Seminar, 6th August, Perth.

Precedent

Re-Defining Today's Communicator

Neville Hobson

Spark 2011 the mobile web - Paul Gill

Paul Gill

Accenture

Retailers Association of India

[WMD 2015] Thumbtack >> Sander Daniels, "The Big Reveal: The Correlation Betw...

500 Startups

Recording of the Backbase webinar Building a Smarter Bank, with Ron Shevlin. With technological developments and upstarts threatening to disrupt and displace established financial institutions, what should banks and credit unions do to defend their positions, and to grow and thrive in the new world of banking? In short, it's about how to become a ‘smarter’ bank – smarter about developing customer trust and relationships, smarter about understanding consumers' needs and wants, smarter about using technology, smarter about marketing products and services, and smarter about making money. In this webinar, Ron Shevlin, author of Smarter Bank, Snarketing Blogger & analyst at Cornerstone Advisors (before he worked at Aite Group and Forrester), provides a no-nonsense framework to address broad issues impacting banking's rapidly changing business model. The webinar addresses topics such as innovation, big data, customer engagement, mobile payments, personal financial management, and the changing financial behaviors of consumers, in particular, the Millennials.

Building a Smarter Bank, with Ron Shevlin

Backbase

The Rise of the Angels (and the Entrepreneurs) - GrowLabs Demo Day - Feb 2013

Paul Singh

15 herramientas para social media

REDCOM Social Media

What's hot (20)

Evolution of the Private Market - Atlantic Venture Forum - June 2013

The Business of (Tech) Startups featuring Paul Singh

The Evolution of the Private Market - TiEConCanada

The Rise of the Angels (and the Entrepreneurs) - Norfolk - March 2013

The Rise of the Angels (and the Entrepreneurs) - Bangalore - Dec 2012

the evolution of the private market - cleveland ew

The Business of (Tech) Startups - Challenge Cup

The Business of (Tech) Investing -- MentorCamp

Digital Transformation Before and After Seminar, 11th August, Melbourne.

Innotech 2013: Resetting Your Mobile Strategy for Convergence in 2014

12 Things You Should Know Before You Launch an App

How Should Mobile/Cloud Change The Way You Develop And Deploy Processes?

Digital transformation Before and After Seminar, 6th August, Perth.

Re-Defining Today's Communicator

Spark 2011 the mobile web - Paul Gill

Accenture

[WMD 2015] Thumbtack >> Sander Daniels, "The Big Reveal: The Correlation Betw...

Building a Smarter Bank, with Ron Shevlin

The Rise of the Angels (and the Entrepreneurs) - GrowLabs Demo Day - Feb 2013

15 herramientas para social media

Viewers also liked

Evolution of the Private Market - Paradoxos - June 2013

Paul Singh

Fundraising for Startups - Startup Chile - June 2013

Paul Singh

The Unicorn Hedge: Why Are Corporations Buying Unicorns? (Madrid, Oct 2016)

Dave McClure

Dinosaurs vs Unicorns aka "Bubble My Ass, All Dinosaurs Gonna Die" (London, J...

Dave McClure

Farming Unicorns in Emerging Markets (Dubai, Oct 2016) #Gitex

Dave McClure

500 Startups #Batch17 #DemoDay: "Beauty and the GEEK"

Dave McClure

500 Startups / Batch 16 Demo Day (Q1/2016 update)

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems (Madrid, June 2016)

Dave McClure

Build Your Own Valley: Engineering Startup & Investor Ecosystems in Emerging ...

Dave McClure

Build Your Own Valley: Engineering Startup & Investor Ecosystems in Emerging ...

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems in Emerging Markets ...

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems (Stanford, June 2016)

Dave McClure

Startup Metrics for Pirates (FounderX, May 2016)

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems for Emerging Markets

Dave McClure

Startup & VC Tech Trends

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems (Dublin, June 2016)

Dave McClure

Upfront LP Survey of the Venture Capital & Startup Industry

Mark Suster

Investment Thesis Fundamentals (April 2016)

Dave McClure

Farming Unicorns: Building Startup & Investor Ecosystems

Dave McClure

Viewers also liked (19)

Evolution of the Private Market - Paradoxos - June 2013

Fundraising for Startups - Startup Chile - June 2013

The Unicorn Hedge: Why Are Corporations Buying Unicorns? (Madrid, Oct 2016)

Dinosaurs vs Unicorns aka "Bubble My Ass, All Dinosaurs Gonna Die" (London, J...

Farming Unicorns in Emerging Markets (Dubai, Oct 2016) #Gitex

500 Startups #Batch17 #DemoDay: "Beauty and the GEEK"

500 Startups / Batch 16 Demo Day (Q1/2016 update)

Farming Unicorns: Building Startup & Investor Ecosystems (Madrid, June 2016)

Build Your Own Valley: Engineering Startup & Investor Ecosystems in Emerging ...

Farming Unicorns: Building Startup & Investor Ecosystems in Emerging Markets ...

Farming Unicorns: Building Startup & Investor Ecosystems (Stanford, June 2016)

Startup Metrics for Pirates (FounderX, May 2016)

Farming Unicorns: Building Startup & Investor Ecosystems for Emerging Markets

Startup & VC Tech Trends

Farming Unicorns: Building Startup & Investor Ecosystems (Dublin, June 2016)

Upfront LP Survey of the Venture Capital & Startup Industry

Investment Thesis Fundamentals (April 2016)

Farming Unicorns: Building Startup & Investor Ecosystems

Similar to Accelerators as an API - Durham, NC - June 2013

Accelerators as an API - Accelerator Rally - July 2013

Paul Singh

Accelerators as an API (GrowLabs Accelerator Symposium 2013)

Paul Singh

Evolution of the Private Market

Paul Singh

Evolution of the Private Market - Motley Fool

Paul Singh

Accelerators as an API (Vancouver Aug 2012)

Paul Singh

Moneyball: Thinking Like An Early Stage Investor (San Luis Potosi - Nov 2012)

Paul Singh

Lucie Beer - Digital Horizons

Sagittarius

AI is such a buzzword, with its futuristic implementations and sophisticated machine learning algorithms (Hello, Deep learning!). We are using ML when we need external data to reach a working product because it would be impossible to solve it with the regular for/if/loops. What are the next steps? Moreover, what about Test, Release, and Deployment? We always value data and call our organizations “data-driven,” but now the impact is even more significant. If you are using an ML component, misused/dirty/problematic data will affect not your internal reports as before… but your application deployment and quality of service. Let’s hear discuss some AI implementations stories (its advantages/problems) finding common mistakes and future challenges for such a hyped theme.

devopsdays Warsaw 2018 - Chaos while deploying ML

Thiago de Faria

Low Budget Link Building Tactics - Stacey MacNaught - Digital Olympus

Stacey MacNaught

Mobile Ethnography: Research Entire Customer Journeys Across All Channels - J...

Service Design Network

Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a...

Jakob Schneider

Luminis Session - ML, TechCrunch, Hype, AI and no ironies

Thiago de Faria

Speed, disruption, risk management... Today’s companies and start-ups face major challenges while conceiving their new products and services. We live in an exciting time in the field of digital design. New tools now allow you to prototype and test a website or mobile app in a matter of days. To support this change, designers need to review the way they collaborate with the client. We'll see how Design Sprint, a methodology created by Google UX specialists, can help us develop better products faster.

Swiss tech talks - Digital Prototyping & The Design Sprint

Design Sprint Switzerland

Why Your Website Isn't Converting

Joe Martinez

Find the Interface Design trends for 2014 by - now freelance - Petra Sell on: http://www.slideshare.net/volpelino/id14 Prophets Agency presents "ID13": the trends in Interactive Design for 2013. Third year in a row, after the ID11 and ID12 trends. Written and designed by our Design Director Petra Sell. Starting at the emerging trends in 2012 moving to what is happening in interaction design in 2013. the consolidation of ongoing trends up to future thinking and some advice on how to keep up. Take your time to browse through the 147 slides of this impressive deck. Brands who fancy a 'live' presentation in their offices can contact us to make an appointment. Do spread along, cause sharing still is caring.

Trends in interactive design 2013

Prophets Agency

In this highspeed presentation Martin Willers goes through how Swedish design studio People People is developing new value creation activities that can inspire businesses to reconceive how they operate and to become more future proof. Key takeaways: #1 Having passion for vision and strategy. Example: People People #2 Lean concept sprints and crowdfunding, applying design thinking to business development. Example: Transparent Speaker #3 Being creative with sustainability, finding logical perspectives and framings for creative problem solving that will add value. Example: LCA-sketch on Water kettle This presentation was done in september 2014 and moderated by Robin Teigland for Novare Young executive program that is run by Investor AB, a Swedish investment company, founded in 1916 and controlled by the Wallenberg family.

Design and Innovation for Sustainable Business Development

PEOPLE PEOPLE

The Future Of Technical SEO Isn't Your Website

Kaizen

Personal Care Products Council - Zappos - Downtown Project - 2.23.14

Delivering Happiness

Cinemacon - Zappos - DTP - 3.27.2014

Delivering Happiness

Greenfield projects are the BEST! But most of the time we’re asked to take an existing app, site, or platform and improve it. But how do we effectively address all the design and technical debt inherent in legacy systems without bringing it all crashing down upon us? In this talk I’ll share insights, ideas, and strategies I’ve used over the years to strategically and successfully effect meaningful change in large (and small) systems without breaking the bank, the system, or the team.

Project Operation - Improving complex systems without killing the patient

Brandon Ward

Similar to Accelerators as an API - Durham, NC - June 2013 (20)

Accelerators as an API - Accelerator Rally - July 2013

Accelerators as an API (GrowLabs Accelerator Symposium 2013)

Evolution of the Private Market

Evolution of the Private Market - Motley Fool

Accelerators as an API (Vancouver Aug 2012)

Moneyball: Thinking Like An Early Stage Investor (San Luis Potosi - Nov 2012)

Lucie Beer - Digital Horizons

devopsdays Warsaw 2018 - Chaos while deploying ML

Low Budget Link Building Tactics - Stacey MacNaught - Digital Olympus

Mobile Ethnography: Research Entire Customer Journeys Across All Channels - J...

Marc Stickdorn & Jakob Schneider – Mobile ethnography and ExperienceFellow, a...

Luminis Session - ML, TechCrunch, Hype, AI and no ironies

Swiss tech talks - Digital Prototyping & The Design Sprint

Why Your Website Isn't Converting

Trends in interactive design 2013

Design and Innovation for Sustainable Business Development

The Future Of Technical SEO Isn't Your Website

Personal Care Products Council - Zappos - Downtown Project - 2.23.14

Cinemacon - Zappos - DTP - 3.27.2014

Project Operation - Improving complex systems without killing the patient

Recently uploaded

Created by Mozilla Research in 2012 and now part of Linux Foundation Europe, the Servo project is an experimental rendering engine written in Rust. It combines memory safety and concurrency to create an independent, modular, and embeddable rendering engine that adheres to web standards. Stewardship of Servo moved from Mozilla Research to the Linux Foundation in 2020, where its mission remains unchanged. After some slow years, in 2023 there has been renewed activity on the project, with a roadmap now focused on improving the engine’s CSS 2 conformance, exploring Android support, and making Servo a practical embeddable rendering engine. In this presentation, Rakhi Sharma reviews the status of the project, our recent developments in 2023, our collaboration with Tauri to make Servo an easy-to-use embeddable rendering engine, and our plans for the future to make Servo an alternative web rendering engine for the embedded devices industry. (c) Embedded Open Source Summit 2024 April 16-18, 2024 Seattle, Washington (US) https://events.linuxfoundation.org/embedded-open-source-summit/ https://ossna2024.sched.com/event/1aBNF/a-year-of-servo-reboot-where-are-we-now-rakhi-sharma-igalia

A Year of the Servo Reboot: Where Are We Now?

Igalia

🐬 The future of MySQL is Postgres 🐘

RTylerCroy

Top 10 Most Downloaded Games on Play Store in 2024

SynarionITSolutions

With more memory available, system performance of three Dell devices increased, which can translate to a better user experience Conclusion When your system has plenty of RAM to meet your needs, you can efficiently access the applications and data you need to finish projects and to-do lists without sacrificing time and focus. Our test results show that with more memory available, three Dell PCs delivered better performance and took less time to complete the Procyon Office Productivity benchmark. These advantages translate to users being able to complete workflows more quickly and multitask more easily. Whether you need the mobility of the Latitude 5440, the creative capabilities of the Precision 3470, or the high performance of the OptiPlex Tower Plus 7010, configuring your system with more RAM can help keep processes running smoothly, enabling you to do more without compromising performance.

Boost PC performance: How more available memory can improve productivity

Principled Technologies

Abhishek Deb(1), Mr Abdul Kalam(2) M. Des (UX) , School of Design, DIT University , Dehradun. This paper explores the future potential of AI-enabled smartphone processors, aiming to investigate the advancements, capabilities, and implications of integrating artificial intelligence (AI) into smartphone technology. The research study goals consist of evaluating the development of AI in mobile phone processors, analyzing the existing state as well as abilities of AI-enabled cpus determining future patterns as well as chances together with reviewing obstacles as well as factors to consider for more growth.

Exploring the Future Potential of AI-Enabled Smartphone Processors

debabhi2

Effective data discovery is crucial for maintaining compliance and mitigating risks in today's rapidly evolving privacy landscape. However, traditional manual approaches often struggle to keep pace with the growing volume and complexity of data. Join us for an insightful webinar where industry leaders from TrustArc and Privya will share their expertise on leveraging AI-powered solutions to revolutionize data discovery. You'll learn how to: - Effortlessly maintain a comprehensive, up-to-date data inventory - Harness code scanning insights to gain complete visibility into data flows leveraging the advantages of code scanning over DB scanning - Simplify compliance by leveraging Privya's integration with TrustArc - Implement proven strategies to mitigate third-party risks Our panel of experts will discuss real-world case studies and share practical strategies for overcoming common data discovery challenges. They'll also explore the latest trends and innovations in AI-driven data management, and how these technologies can help organizations stay ahead of the curve in an ever-changing privacy landscape.

TrustArc Webinar - Unlock the Power of AI-Driven Data Discovery

TrustArc

The 7 Things I Know About Cyber Security After 25 Years | April 2024

Rafal Los

Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024

The Digital Insurer

Building Digital Trust in a Digital Economy Veronica Tan, Director - Cyber Security Agency of Singapore Apidays Singapore 2024: Connecting Customers, Business and Technology (April 17 & 18, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...

apidays

The value of a flexible API Management solution for Open Banking Steve Melan, Manager for IT Innovation and Architecture - State's and Saving's Bank of Luxembourg Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

Apidays New York 2024 - The value of a flexible API Management solution for O...

apidays

2024: Domino Containers - The Next Step. News from the Domino Container commu...

Martijn de Jong

ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke

Product Anonymous

Scaling API-first – The story of a global engineering organization

Radu Cotescu

Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood

Juan lago vázquez

AWS Community Day CPH - Three problems of Terraform

Andrey Devyatkin

As privacy and data protection regulations evolve rapidly, organizations operating in multiple jurisdictions face mounting challenges to ensure compliance and safeguard customer data. With state-specific privacy laws coming up in multiple states this year, it is essential to understand what their unique data protection regulations will require clearly. How will data privacy evolve in the US in 2024? How to stay compliant? Our panellists will guide you through the intricacies of these states' specific data privacy laws, clarifying complex legal frameworks and compliance requirements. This webinar will review: - The essential aspects of each state's privacy landscape and the latest updates - Common compliance challenges faced by organizations operating in multiple states and best practices to achieve regulatory adherence - Valuable insights into potential changes to existing regulations and prepare your organization for the evolving landscape

TrustArc Webinar - Stay Ahead of US State Data Privacy Law Developments

TrustArc

Strategies for Landing an Oracle DBA Job as a Fresher

Remote DBA Services

MINDCTI Revenue Release Quarter One 2024

MIND CTI

The presentation explores the development and application of artificial intelligence (AI) from its inception to its current status in the modern world. The term "artificial intelligence" was first coined by John McCarthy in 1956 to describe efforts to develop computer programs capable of performing tasks that typically require human intelligence. This concept was first introduced at a conference held at Dartmouth College, where programs demonstrated capabilities such as playing chess, proving theorems, and interpreting texts. In the early stages, Alan Turing contributed to the field by defining intelligence as the ability of a being to respond to certain questions intelligently, proposing what is now known as the Turing Test to evaluate the presence of intelligent behavior in machines. As the decades progressed, AI evolved significantly. The 1980s focused on machine learning, teaching computers to learn from data, leading to the development of models that could improve their performance based on their experiences. The 1990s and 2000s saw further advances in algorithms and computational power, which allowed for more sophisticated data analysis techniques, including data mining. By the 2010s, the proliferation of big data and the refinement of deep learning techniques enabled AI to become mainstream. Notable milestones included the success of Google's AlphaGo and advancements in autonomous vehicles by companies like Tesla and Waymo. A major theme of the presentation is the application of generative AI, which has been used for tasks such as natural language text generation, translation, and question answering. Generative AI uses large datasets to train models that can then produce new, coherent pieces of text or other media. The presentation also discusses the ethical implications and the need for regulation in AI, highlighting issues such as privacy, bias, and the potential for misuse. These concerns have prompted calls for comprehensive regulations to ensure the safe and equitable use of AI technologies. Artificial intelligence has also played a significant role in healthcare, particularly highlighted during the COVID-19 pandemic, where it was used in drug discovery, vaccine development, and analyzing the spread of the virus. The capabilities of AI in healthcare are vast, ranging from medical diagnostics to personalized medicine, demonstrating the technology's potential to revolutionize fields beyond just technical or consumer applications. In conclusion, AI continues to be a rapidly evolving field with significant implications for various aspects of society. The development from theoretical concepts to real-world applications illustrates both the potential benefits and the challenges that come with integrating advanced technologies into everyday life. The ongoing discussion about AI ethics and regulation underscores the importance of managing these technologies responsibly to maximize their their benefits while minimizing potential harms.

Artificial Intelligence: Facts and Myths

Joaquim Jorge

Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365. But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction. Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general. See what it can do to keep your users happy and productive! In this session we will cover - Why CQD data alone is not enough to troubleshoot call problems - The importance of attributing call problems to the right call participant - What call quality analytics can do to help you quickly find, fix-, and prevent problems - Why having retrospective detailed insights matters - Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.

Why Teams call analytics are critical to your entire business

panagenda

Recently uploaded (20)