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Beyond Likes
Digital Outreach for Business Impact
7 May 2013
Tuesday 7 May 13
FAQ
Q: What % of my budget should be marketing?
A: As much as possible. Funded startups spend over 100% of revenue.
Established product firms between 10% and 25%.
Q: When is the right time to do marketing?
A: Before it is too late. Now.
Q: I’m operating on a shoestring. What can I do?
A: Focus on great content and its distribution. Invest time instead of money.
Tuesday 7 May 13
How can customers find you?
Marketing is about Pull, not Push
Image: Bill Ward via Flickr
Benefits
Entry Barrier
Less Cost of Sales
Higher Prices
Tuesday 7 May 13
Brand Blueprint
WHO ARE YOU
WHAT MAKES YOU SPECIAL
WHAT MAKES YOU UNIQUE
POSITIONING CHANNELS
BOOKS
CONFERENCES
BLOGS
SOCIAL MEDIA
ARTICLES
Tuesday 7 May 13
Your
Business Has
to Be Social
to do Social
Media
Tuesday 7 May 13
Big is not Best
Tuesday 7 May 13
Tool Purpose Content
Twitter
Communication with Customers, Media,
Analysts
Pithy quotes, personal engagement, good
content
Facebook Engagement tool, sharing POV, driving traffic Contests, polls, surveys, events, hiring
LinkedIn Manage your professional connections Professional updates, programs
YouTube Showcasing demos, archiving talks on POVs Demos
Slideshare
Excellent for sharing content, has lead
collection tool
Decks, documents, research, case studies
google+
Good for sharing content, early stages for
other usage such as communities
Same as FB
Search Be visible for customers with intent Rich thought leadership, keywords
Pinterest Sharing links to visual-oriented content Pictures, photos of team, events
All digital isn’t the same
Tuesday 7 May 13
What, when, where?
Tuesday 7 May 13
Business Lens: Role of Content
PHASE AWARENESS LEAD GEN NURTURE CONVERT ENGAGE
Objective
Higher Search
Rankings
Publicity
Generate Interest
Attract those in
the buying
process
Capture Leads
Continue
outreach with
those not yet
ready to buy
Move up the
purchase
lifecycle
Move target
from prospect
to buyer
Continue
engagement
Cross-sell/
upsell
Manage post-
purchase
dissonance
Common
Tools
White Papers
Research
Rankings
Awards
SEO
Press Releases
Tweets
LinkedIn Answers,
Groups
Slideshare Decks
Demos
Podcasts
Speaking Opps
White Papers
Research
ROI Calculators
Viewpoints
Case Studies
Testimonials
Webinars
Slideshare (paid)
Direct Mailers
Telemarketing
Speaking opps
Newsletters
Custom White
Papers
Research
Press Releases
Speaking opps
(for prospect)
Demos
Co-hosted
webinars
Platform/tech
collateral
Comparisons/
Benchmarks
Sales
Presentation
Pricing Models
Proposals
Case Studies
Referrals
Analyst reccos
Newsletters
Project
updates/photos
Customer
forums
Case Studies
Analyst reports
Awards
Rankings
Speaking opps
(for the client)
Workshops
Tuesday 7 May 13
About Paul Writer
Advisory
Conferences
Training
Plan
Management
Brand & Positioning Strategy
Creating a marketing plan
Validating the current plan
Creating a marketing calendar
Optimizing allocations
Developing the execution eco-system
Marketing org design
Program Managing the Marketing Plan
Paul Writer hosts conferences for
practitioners and senior executives
with a passion for marketing.
Workshops are customized for each
client. Though the delivery of the
workshop is usually one day pre-
work is often required to maximize
the impact of the session.
Tuesday 7 May 13
Paul Writer
PHOTO COURTESY AGUSTIN RUIZ, FLICKR
Writer: n A person entrusted with managing a tea
or coffee estate including the marketing and operational
management. A trusted advisor of the estate owner.
Origin: Colonial English.
Paul Writer: n A trusted advisor to brand
owners.
JESSIE@PAULWRITER.COM
Tuesday 7 May 13

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Beyond Likes - Digital Marketing Strategy. Presented at Google Business Groups (GBG) IISc Bangalore

  • 1. Beyond Likes Digital Outreach for Business Impact 7 May 2013 Tuesday 7 May 13
  • 2. FAQ Q: What % of my budget should be marketing? A: As much as possible. Funded startups spend over 100% of revenue. Established product firms between 10% and 25%. Q: When is the right time to do marketing? A: Before it is too late. Now. Q: I’m operating on a shoestring. What can I do? A: Focus on great content and its distribution. Invest time instead of money. Tuesday 7 May 13
  • 3. How can customers find you? Marketing is about Pull, not Push Image: Bill Ward via Flickr Benefits Entry Barrier Less Cost of Sales Higher Prices Tuesday 7 May 13
  • 4. Brand Blueprint WHO ARE YOU WHAT MAKES YOU SPECIAL WHAT MAKES YOU UNIQUE POSITIONING CHANNELS BOOKS CONFERENCES BLOGS SOCIAL MEDIA ARTICLES Tuesday 7 May 13
  • 5. Your Business Has to Be Social to do Social Media Tuesday 7 May 13
  • 6. Big is not Best Tuesday 7 May 13
  • 7. Tool Purpose Content Twitter Communication with Customers, Media, Analysts Pithy quotes, personal engagement, good content Facebook Engagement tool, sharing POV, driving traffic Contests, polls, surveys, events, hiring LinkedIn Manage your professional connections Professional updates, programs YouTube Showcasing demos, archiving talks on POVs Demos Slideshare Excellent for sharing content, has lead collection tool Decks, documents, research, case studies google+ Good for sharing content, early stages for other usage such as communities Same as FB Search Be visible for customers with intent Rich thought leadership, keywords Pinterest Sharing links to visual-oriented content Pictures, photos of team, events All digital isn’t the same Tuesday 7 May 13
  • 9. Business Lens: Role of Content PHASE AWARENESS LEAD GEN NURTURE CONVERT ENGAGE Objective Higher Search Rankings Publicity Generate Interest Attract those in the buying process Capture Leads Continue outreach with those not yet ready to buy Move up the purchase lifecycle Move target from prospect to buyer Continue engagement Cross-sell/ upsell Manage post- purchase dissonance Common Tools White Papers Research Rankings Awards SEO Press Releases Tweets LinkedIn Answers, Groups Slideshare Decks Demos Podcasts Speaking Opps White Papers Research ROI Calculators Viewpoints Case Studies Testimonials Webinars Slideshare (paid) Direct Mailers Telemarketing Speaking opps Newsletters Custom White Papers Research Press Releases Speaking opps (for prospect) Demos Co-hosted webinars Platform/tech collateral Comparisons/ Benchmarks Sales Presentation Pricing Models Proposals Case Studies Referrals Analyst reccos Newsletters Project updates/photos Customer forums Case Studies Analyst reports Awards Rankings Speaking opps (for the client) Workshops Tuesday 7 May 13
  • 10. About Paul Writer Advisory Conferences Training Plan Management Brand & Positioning Strategy Creating a marketing plan Validating the current plan Creating a marketing calendar Optimizing allocations Developing the execution eco-system Marketing org design Program Managing the Marketing Plan Paul Writer hosts conferences for practitioners and senior executives with a passion for marketing. Workshops are customized for each client. Though the delivery of the workshop is usually one day pre- work is often required to maximize the impact of the session. Tuesday 7 May 13
  • 11. Paul Writer PHOTO COURTESY AGUSTIN RUIZ, FLICKR Writer: n A person entrusted with managing a tea or coffee estate including the marketing and operational management. A trusted advisor of the estate owner. Origin: Colonial English. Paul Writer: n A trusted advisor to brand owners. JESSIE@PAULWRITER.COM Tuesday 7 May 13