9. Zeigarnik Effect:
Tendency to experience
intrusive thought about
an objective left
incomplete
Source: S. Greist-Bousquet, N. Shiffman: The effect of task
interrupton and closure on perceived duration
10. Cost of task
switching is rooted
in interference from
thoughts about the task
your are not doing
Eyal Ophir
48. More than a half
the features in large
software products go
unused
Source: Victor R. Basili, Barry Boehm, COTS-Based Systems Top 10 List
49. Cost of idle capacity
Is that capacity really wasted?
50. Employees possess
the ability for creative
problem solving, but their
talents are underused in
most organizations
Source: Douglas McGregor, Theory Y