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Change in Action:
Strategies & Leadership
@pcolegrove @DeLaMareLibrary Slides available at:
http://slidesha.re/1oIuvcG
Presentation by Tod Colegrove, Ph.D., MSLIS
DeLaMare Science & Engineering Library
University of Nevada, Reno
Change vs transformation:
Image credit: http://theprimes.com/change-vs-transformation
Image credit: http://theprimes.com/change-vs-transformation
Image credit: http://theprimes.com/change-vs-transformation
Image credit: http://theprimes.com/change-vs-transformation
In less than three years:
What we were doing that
worked:
1. Breaking rules and dreaming.
2. Opening doors and listening.
3. Trusting and being
trustworthy.
4. Experimenting and iterating
together.
5. Seeking fairness, not
What we didn’t
have was the
framework:
What is the difference
between a plantation and a
rainforest?
In the rainforest, can you tell
what’s a weed and what’s
not?
“...when we think about
innovation systems, the greatest
productivity comes from
environments that resemble not
cropland, but rainforests.”
“...when we think about
innovation systems, the greatest
productivity comes from
environments that resemble not
cropland, but rainforests.”
bootstrap engagement!
bootstrap engagement!
engage around events…
engage around events…
engage around events…
engage around events…
engage around events…
encourage/catalyze innovation!
encourage/catalyze innovation!
Questions?

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Change in Action: Strategies & Leadership

Editor's Notes

  1. Change. The very word can send shivers down our spines… ever ask yourself why? Buddha pointed out: “Change is never painful. Only the resistance to change is painful. I want you to keep repeating that to yourselves as we slam-dance through a recap of the past 3-1/2 years of change in the library, and try to leave you with some takeaway points…
  2. Change is all around us. For some reason we tell ourselves that the universe is net and tidy, and if only we could see clearly enough, we could effectively plan our course… Myself, I’ve never had much luck with plans; I have all I can handle just trying to keep an eye on the direction we’re going.
  3. Instead of plans, engage your community in an ongoing dialogue. What are their dreams, hopes, aspirations? Within the context of the mission of the parent organization, how can you help them achieve/self-actuate?The path is seldom smooth, filled with ups and downs… rocks and boulders, rope bridges, water traps and ziplines, bumps, bad weather, and steep climbs… and the end is never as glorious as we imagine it to be. Note that even the box isn’t finished, ‘cause you’re never there…Image credit: retrieved 4/2014 from http://mashable.com/2013/11/07/expectation-reality-life-comic/
  4. So… let me tell you a story <making a show of blowing dust from the cover of a book>: “Once upon a time in 2010 there was an academic library…a library that could trace its roots back to the very first graduating class of the university in 1891 – a graduating class that consisted of a total of 3 students. It was a beautiful, and quiet, library.Image credit: Crowl, N. (February 26, 2012). With Tod Colegrove at DeLaMare Library. Posted on FaceBook, and retrieved June 11, 2012, from http://www.facebook.com/photo.php?fbid=3551293180442&set=a.1482530102658.2066184.1216012383&type=1&theater
  5. In fact, when I was named Head of the library in 2010, 3 people was about the average number of people seen in the library at any time during the heat of the semester.You’re looking at essentially all of the open/collaborative study space that was available within the over 22,500 square feet space of the library.
  6. Study carrels, seemingly pushed up against the walls by book stacks, saw relatively infrequent use.
  7. Where was everybody? The library is located centrally to a population on the order of five thousand in sciences and engineering. The library should have been a hotbed of learning and research activity – but wasn’t.
  8. The view from 40,000 feet. How do you change the culture of the library? We’re looking for a transformation (top right), not simply change (lower left): A butterfly is a transformation, not a better caterpillar. Change is about making a better past: faster, cheaper, stronger… transformation is about designing a future and bringing it about.But first get a firm grip on what is – without it, we’re delusional from the start.
  9. Our “as-is”: “the quiet library”, or “the beautiful library” – either way, devoid of users. Marching orders from the Dean: “this needs to become a vibrant knowledge center for the Southern part of campus.”
  10. Our “as-is”: “the quiet library”, or “the beautiful library” – either way, devoid of users. Marching orders from the Dean: “this needs to become a vibrant knowledge center for the Southern part of campus.”
  11. Our “as-is”: “the quiet library”, or “the beautiful library” – either way, devoid of users. Marching orders from the Dean: “this needs to become a vibrant knowledge center for the Southern part of campus.”
  12. The next several slides are a quick walk through the floors of the library and back, to give a sense of the activity. Created ad-hoc collaboration areas by applying whiteboard paint to the walls of selected areas.More than tripled the number of computer workstations available throughout the library.
  13. Tables and furniture pulled together from campus surplus and the county school district.Note the “old school” chalkboards coexisting with whiteboard walls…
  14. _This_ is what a knowledge hub looks like. Fully-engaged, actively building and exchanging knowledge!
  15. Even if that means writing on the tables with whiteboard markers. ;-)
  16. Non-traditional library collections include LEGO Mindstorms available for checkout
  17. Already turn-over in customers using the chalkboards…
  18. We currently have on the order of two thousand square feet of whiteboard space withing the library – if you don’t count the tabletops. ;-) We’ve added whiteboard wall space three separate times – first adding around a thousand square feet, followed by two more times… “You can run out of whiteboard space, but you can never have enough.”
  19. Credit the “Rules of the Rainforest” from Hwong, V. W. &Horowitt, G. (2012). The Rainforest: The Secret to Building the Next Silicon Valley. Loas Altos Hills, CA: Regenwald.
  20. Turns out, those are the “rules of the rainforest” codified by Hwang & Horowitt in their relatively recently published book “The Rainforest: The Secret to Building the Next Silicon Valley”.
  21. The authors ask the metaphorical question: what’s the difference between a plantation or farm and a rainforest?
  22. Can you tell what’s a weed and what’s not?
  23. Rainforest or cropland? This is not a trick question.Can you tell what’s a weed and what isn’t?Image credit: Sara H “at Gardens of Eagan”, retrieved 4/8/2014 from https://www.flickr.com/photos/curiosita/4965533595/in/photolist-4At9cZ-gdjzC8-8bzQkq-8yME9c-j5MMLL-ipa6hz-5rYLh9-6dycsb-boR5t-kkVZ-8eQJVv-c6Gk6-4aXwrH-qtv3f-7TWFpd-4QxjhH-gd84K
  24. Rainforest or cropland? This is not a trick question.Can you tell what’s a weed and what isn’t?To be fair, librarianship has grown out of a need to keep literally billions of sheets of paper in precisely the right order – no wonder the profession is risk-averse! As more of our print collections are moving e-, opportunities arise. Have we forgotten how to operate in a “rainforest”? Or do we choose not to because it’s too frightening?
  25. Is the Internet a rainforest or a plantation? Consider that the Internet is built out of interest – an extraordinarily long tail of self-interested, self-organizing interests...
  26. we’re seeing an explosion of cross-disciplinary creativity and innovation. The VP of Entrepreneurship: he’s seen more businesses come out of DLM in the past year than he has anyplace else. VPRI: we want to recognize the library by naming it as the innovation center/physical instantiation on campus; money to follow suit. Over a dozen faculty from across 8 programs and 5 colleges approached us to co-author grants this year…Image credit: <a href='http://www.123rf.com/photo_6474196_word-cloud-concept-illustration-of-innovation-creative-glowing-light-effect.html'>kgtoh / 123RF Stock Photo</a>
  27. An escalating cycle of engagement build toward innovation speeds. Students and faculty approaching us with ever more exciting opportunities, including Wordpressbootcamps requests for non-traditional library collection items: SparkfunArduino Inventor Pro kits, wireless drone quadricopters with API, Raspberry Pis, …Break rules and dream.Open doors and listen.
  28. An escalating cycle of engagement build toward innovation speeds. Students and faculty approaching us with ever more exciting opportunities, including Wordpressbootcamps requests for non-traditional library collection items: SparkfunArduino Inventor Pro kits, wireless drone quadricopters with API, Raspberry Pis, …Break rules and dream.Open doors and listen.
  29. The science fair was held in the hours leading up to the evening Discover Science lecture by Bill Nye; to a sold-out crowd of a bit over 5,000 students and faculty from our primary demographicTrust and being trustworthy. Trust quicker.Experiment and iterate together.
  30. The science fair was held in the hours leading up to the evening Discover Science lecture by Bill Nye; to a sold-out crowd of a bit over 5,000 students and faculty from our primary demographicTrust and being trustworthy. Trust quicker.Experiment and iterate together.
  31. The science fair was held in the hours leading up to the evening Discover Science lecture by Bill Nye; to a sold-out crowd of a bit over 5,000 students and faculty from our primary demographicTrust and being trustworthy. Trust quicker.Experiment and iterate together.
  32. Hijacking another Discover Science event, the visit by astrophysicist MichioKaku; a several hour event hosted in the Lilli Brant room of the library. Incredibly intimate contact between students and the famous visiting scientist!Seek fairness, not advantage.Err, failing, and persisting.
  33. Hijacking another Discover Science event, the visit by astrophysicist MichioKaku; a several hour event hosted in the Lilli Brant room of the library. Incredibly intimate contact between students and the famous visiting scientist!Seek fairness, not advantage.Err, failing, and persisting.
  34. Inset shows a model of the “green fluorescent protein” (gfp): Jackson developed a procedure to crosswalk a protein database (.pdb) file using open source software into a printable model. Also shown is a 3D-printed model of vertebrae.
  35. Inset shows a model of the “green fluorescent protein” (gfp): Jackson developed a procedure to crosswalk a protein database (.pdb) file using open source software into a printable model. Also shown is a 3D-printed model of vertebrae.
  36. Fact:whether or not the library will exist in the future is actively being decided by the decisions librarians are making today.Image credit:ChrissyKlenke; scan of backside of nametag at recent Reno Rainforest event. Retrieved 4/2014 from http://t.co/uYF1qstyOP