Evaluation Resources to Drive Your Worksite Wellness Programs Toward Greater ...
2009 Conference Presentation
1. INShape Indiana: A Case Study in Evaluating Health Web Site Usability Peter J. Ellery & Jane Ellery Fisher Institute for Wellness and Gerontology 1 2009 Health Sciences Communications Association Conference - St. Louis, MO
2. Salutogenesis: A Theoretical Approach to Understanding Usability 2009 Health Sciences Communications Association Conference - St. Louis, MO 2
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4. “The problem, however, is that bright ideas, as long as they are unintegrated into a good theory … are not very helpful. More significantly, a good theory will give birth to productive ideas. “ – Aaron Antonovsky, social psychologist
5. A theoretical framework is practical because it organizes and directs thinking toward solutions.2009 Health Sciences Communications Association Conference - St. Louis, MO 3
6. 2009 Health Sciences Communications Association Conference - St. Louis, MO 4 Do you have the time and resources needed to cope with the problems you face on a daily basis? Salutogenesis: Perceiving Life as Meaningful, Manageable, and Comprehensible Is the information you receive ordered, consistent, structured, and clear? Does it conform with the way you understand the world to be? Is what you do adding value and meaning to your life? Meaningful Comprehensible
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8. The one quality GRRs have in common… they all foster repeated life experiences that help one see the world as ‘making sense,’ cognitively, instrumentally and emotionally
9. General examples: Wealth, ego strength, cultural stability, environment, support structure GRRs give rise to or reinforces a strong Sense of Coherence
10. 2009 Health Sciences Communications Association Conference - St. Louis, MO Does the information on your website improve the life of your client base in a way that they can appreciate? Incorporating User Sense of Coherence into the Design of Health Information Websites Does your client base have the knowledge, skills and means to effectively access and use the information offered on the website? What should a health information website contain and how should it look and work so that my client base keeps coming back and using it? Comprehensibility Is the information being offered presented in a way that the client base can readily understand and assimilate? 6
23. Once the information is received… do your clients have the resources to use the information?Incorporating General Resistance Resources/Deficits into the Design of Health Information Websites What resources do my clients have, and what deficits do they have, related to using the website and taking action on the information presented?
24. INShape Indiana: Website Usability from an Individual Perspective 2009 Health Sciences Communications Association Conference - St. Louis, MO 8
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26. Primarily a web-based health and wellness promotion program that also utilizes motivational/informational emails to participants.
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28. Is the website and its information valuable to the user?
60. Join INShape Indiana and subscribe to the email list using the e-mail address subject@assessment.com. Now unsubscribe from the list.
61. Go to, and review a physical activity or tobacco cessation resource of interest to you from this website.
62. Go to, and read, an INShape Success Story that interests you.
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64. Can you find a Calorie Counter on this website? Now, find out how many grams of fat are in the Chicken and Broccoli Pasta dish from Ruby Tuesdays (Answer = 80 grams).
65. Can you find the information available on this website describing how to create an exercise program for older adults?
85. INShape Partners is confusing. Consider offering activities and events related to programs being conducted.
86. Good information that is relevant to the user related to tobacco cessation, nutrition and physical activity.
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88. Showing of partners is good if they are directly supporting programs (e.g., discounts on activity equipment).
89. Older information is very helpful. Could use more images and how to information.
90. No one could find the calorie counter and it needs to be easy to read and understand. Put the link in the Nutrition section at the top … not in Nutrition under Family Wellness
100. The calorie counter, newsletter and videos and the website overall is supportive.
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103. Comprised of rating items (1 to 5) using statements related to the meaningfulness, manageability and comprehensibility of the website.
104. Administered on-line to users of the INShape Indiana website and completed by almost 400 participants.
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106. A theoretical framework can provide developers with an understanding of “how well” users relate to websites, and may even offer a rationale as to “why and how” web design strategies work.
107. Media is a tool that has the potential to “help people function optimally in their current environment;” as such, a salutogenic/sense of coherence framework may provide an important starting point in this process.