In this presentation, Perficient covers the key components of designing and delivering optimal search experiences using Microsoft’s SharePoint 2013 platform including:
1. Developing a core understanding of the user
2. Determining appropriate search parameters
3. Implementing advanced filtering
4. Displaying and sorting results effectively
5. Leveraging technology to deliver on the desired user experience
2. About Perficient
Perficient is a leading information technology consulting firm serving clients
throughout North America.
We help clients implement business-driven technology solutions that integrate
business processes, improve worker productivity, increase customer loyalty and
create a more agile enterprise to better respond to new business opportunities.
3. Perficient Profile
Founded in 1997
Public, NASDAQ: PRFT
2011 Revenue of $260 million
Major market locations throughout North America
— Atlanta, Austin, Charlotte, Chicago, Cincinnati, Cleveland, Columbus,
Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Los Angeles,
Minneapolis, New Orleans, Philadelphia, San Francisco, San Jose,
Southern California, St. Louis and Toronto
Global delivery centers in China, Europe and India
2,000+ colleagues
Dedicated solution practices
87% repeat business rate
Alliance partnerships with major technology vendors
Multiple vendor/industry technology and growth awards
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4. Our Solutions Expertise & Services
Business-Driven Solutions Perficient Services
• Enterprise Portals End-to-End Solution Delivery
• SOA and Business Process Mgmt IT Strategic Consulting
• Business Intelligence IT Architecture Planning
• User-Centered Custom Applications Business Process & Workflow Consulting
• Interactive Design Usability and UI Consulting
• CRM Solutions Custom Application Development
• Enterprise Performance Management Offshore Development
• Customer Self-Service Package Selection, Implementation and
• eCommerce & Product Information Management Integration
• Enterprise Content Management Architecture & Application Migrations
• Enterprise Resource Planning Education
• Management Consulting Interactive Design
• Industry-Specific Solutions
• Mobile Technology
Perficient brings deep solutions expertise and offers a
• Security Assessments
complete set of flexible services to help clients implement
business-driven IT solutions
5. Our SharePoint Expertise is #1
SharePoint is HOT!
Perficient is one of the strongest, largest, most trusted SharePoint partners in the
United States.
400+ professionals in the SharePoint practice area
Leader in cloud-based SharePoint Online implementations
500+ SharePoint projects
One of 20 companies worldwide on Microsoft Partner Advisory Council for
SharePoint
Hired by Microsoft to build SharePoint 2010 demo for Microsoft Technology
Centers (MTC)
Early access to software and training via Product Group relationships
Defined competencies in infrastructure, development, design, and strategy
Strong partnerships with Nintex, NewsGator, AvePoint, Telligent, Metalogix, and
Yammer
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6. Experience Design Practice
Our Experience Design Team
Drives Customer Engagement
• We combine proven user research methods along
with cutting edge design and implementation
techniques to create holistic experiences.
• We are a team of World-renowned UX speakers,
human factors professionals and user-centered
design specialists.
• Award-winning results featured in publications
such as Discovery Magazine and Christian Science
Monitor. Selected for Yahoo! Picks.
• We’ve conducted 100’s of usability studies with
1000’s of participants.
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7. Our Speakers
Brian Flanagan, Director, Experience Design
Brian has 16 years of experience in creative design and has creative
oversight of Perficient’s user experience design team. As the team’s
core technology innovator, Brian keeps Perficient on the cutting edge
of new design strategies that consistently exceed client expectations.
Matt Morse, Director, SharePoint
Matt has more than 15 years of experience working with clients to
define and execute on strategies for collaborating and communicating
more effectively by using Microsoft technologies. Matt is a Microsoft
Certified Professional Developer and a Microsoft Certified Technology
Specialist in SharePoint Server 2010 and Microsoft Office SharePoint
Server 2007.
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8. What will we cover?
Search Factors Search
About Us to Consider Playbook
Search in SharePoint 2013
Microsoft What’s Q&A
Search Recap Next?
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66. Connect with Perficient
Mobility Matters: Why
Jones Lang LaSalle Is
Using SharePoint 2013 for http://slidesha.re/RmJln5
Their New Website perficient.com/rockstar
Visit us at Booth 904!
http://bit.ly/SV4vVf
blogs.perficient.com/microsoft
67. Contact Us
Thank You!
Brian Flanagan
brian.flanagan@perficient.com
Matt Morse
matt.morse@perficient.com
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Google, which has trained us to show up, type what we want, and hit the search button.Search has become a core navigation method
So whose your quarterback?
Google, which has trained us to show up, type what we want, and hit the search button.Search has become a core navigation method
Domain: Do they know the subject, terminology, etc…
Search Experience: Advanced or Basic
Cognitive Style: Global (broad level of understanding) or Analytical (deep dive into a single topic)
Goal Type: Navigational, Informational, or Transactional
Do they now what they are looking for or have just a loose concept
Situational: Stress, time, environment
Reduces Typing and Typing ErrorsProvides recommendations for additional search terms
The purpose of auto-complete is to resolve a partial query, i.e., to search within a controlled vocabulary for items matching a given character string.The purpose of auto-suggest is to search a virtually unbounded list for related keywords and phrases, which may or may not match the precise query string.Auto-suggest goes beyond simple string matching and throws new ideas into the mix.Can help user construct a more useful query than they would have thought of on their own.
If the user selects one of these, it bypasses the search results page entirely and takes me directly to a product-specific landing page. Rather than suggesting alternative queries, the search box provides instant results in the form of a set of matching “best bets” for products and resources:
The purpose of auto-complete is to resolve a partial query, i.e., to search within a controlled vocabulary for items matching a given character string.The purpose of auto-suggest is to search a virtually unbounded list for related keywords and phrases, which may or may not match the precise query string.Auto-suggest goes beyond simple string matching and throws new ideas into the mix.Can help user construct a more useful query than they would have thought of on their own.
Imagine having a search result set with many 20+ MB PowerPoint documents. Instead of opening each one you can click through the thumbnails now to see if it contains the right content before downloading the whole document.
Interpretation of Keyword typesUnderstanding in the customer’s wordsIf you can understand a user intentions, you can anticipate their needs
Search is personalized to each user. For example, results that the user previously clicked appear in query suggestions and are promoted in the result ranking, so that the user can find documents more quickly.In addition to the default manner in which search results are differentiated, site collection administrators and site owners can create and use result types to customize how results are displayed for important documents. A result type is a rule that identifies a type of result and a way to display it.
Between Brian’s section and Matt’s section.
Next webinar is scheduled for December 5th and will feature a client case study with a “real world” implementation of SharePoint 2013 for a new website.