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February 17 – 19, 2010
                                                                                                     Arlington, VA
                                                                      Recruit and Retain Returning Veterans to
                                                                                         Your Vacant Positions




   Veteran Reintegration
   into the Workforce
   Identify Best Practices in Assisting Veterans
   with a Successful Transition from Military to Civilian Life

   You Will Learn to:

   Develop an Effective Job Training Program for Returning Veterans
   Equip your office with the tools necessary to train veterans returning to the civilian workforce

   Create a Strategic Plan for Your Veteran Reintegration Strategy
   Align your veteran reintegration workforce strategy with long term reachable goals

   Assist Disabled Veterans with Employment
   Learn how to work with veterans and employers to provide equal job placement opportunities for
   those with service-connected disabilities

   Utilize One-Stop Career Center Approaches to Reintegration
   Properly screen veterans to ensure the right candidates are selected for interviews




In Association with:                                            Make the Most of One-Stop Career
                                                                          Center Veteran Services
                                                                            www.PerformanceInstitute.org/Veterans
Who
Veteran Reintegration into the Workforce

   Should                               Pre-Conference Workshop
   Attend:                              FEBRUARY 17, 2010

   •   State and Local Workforce        Pre-Conference Workshops are hands-on, interactive sessions with specially designed
       Agencies                         exercises and projects that have immediate application. With this half day application
                                        session, you will enhance your training experience by establishing a reference point
   •   Human Resource Directors         of knowledge, language and methodologies for the rest of the event. This workshop
   •   Directors of Workforce           will update and review veteran benefits and help improve your expertise and gain
       Planning                         knowledge of practical tools to implement from field experts. Enrollment space is
                                        limited, so register today to reserve your seat.
   •   One-Stop Administrators
       and Operational Staff

   •   Job Corps Center Directors
                                        11:30
   •   Directors of Organizational      Workshop Registration
       Development and Career
       Administration

   •   Workforce Investment Program     12:00
       Managers and Coordinators        Update and Review Course on Veteran Benefits
                                        The Federal Government works diligently to provide resources, services, and benefits

   Top Five                             to military veterans to ensure a smooth transition into civilian life after their term of duty
                                        has ended. As an organization serving veterans, it’s important to remain informed of
   Reasons to                           changes, modifications, and additions to veteran benefits in order to best aid in the
                                        reintegration process. During this workshop, you will:
   Attend:
                                          • Receive a refresher course on the various benefits offered to veterans and how they can
   1. Learn how to better                   obtain those benefits
      serve veterans in the               • Hear an update on Federal initiatives to improve workforce reintegration
      reintegration process               • Identify resources available to your organization to improve the quality of service offered
   2. Assist veterans in                    to veterans
      overcoming the mental
      and physical challenges of
      active duty                       4:00
                                        Workshop Adjourns
   3. Prepare veterans to find
      job success and stability
      through vocational
      rehabilitation

   4. Educate employers on the
      value of hiring veterans

   5. Enable veterans to
                                        “Great energy, appropriate
      confidently integrate into
      the civilian workforce             examples that were transferable.”
                                        BRIAN HOUGHTON, TALENT MANAGEMENT ANALYST, 3M

www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day One
February 18, 2010

   8:30
   Conference Registration and Continental Breakfast


   9:00
   Keynote Address: Transition Assistance into Civilian Life
   For any soldier returning from duty, the transition from military to civilian life can be challenging. By providing veterans the
   opportunity to develop skills that will enhance their academic, social and professional success, you can ensure a smooth and
   successful transition into the civilian workforce. During this Keynote Address, you will learn to:

     • Recognize the fundamentals of transitioning from a military job to a civilian job
     • Identify the possible challenges for soldiers entering into the workforce
     • Understand how the current economic situation affects veterans




   10:00                                                                  11:15
   Break and Refreshments                                                 Utilize Employment Resources to Actively Seek
                                                                          Returning Veterans
                                                                            • Discuss the resources that are available for
   10:15
                                                                              organizations to assist in the hiring of returning veterans
   Create and Execute a Strategic Plan for
                                                                            • Use current best practices and disability management
   Your Short-Term and Long-Term Veteran
                                                                              to help address the needs of veterans during their
   Reintegration Strategy                                                     reintegration back into civilian positions
     • Create a strategic plan for the organization, dividing               • Discuss a lost of potential red flags that may indicate an
       workforce goals into short-term and long-term initiatives              individual is struggling with reintegration
     • Identify the strategies, goals and demonstrated results
       that you want to outline
     • Develop unique ways to align your veteran reintegration            12:15
       workforce strategy with long term reachable goals                  Lunch Break




    “ Very useful information from knowledgeable
      and experienced speakers.”
    CARMEN ORTIZ, HUMAN RESOURCES SPECIALIST, DEPARTMENT OF TREASURY

                                                                                                         www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day One                             (continued)
February 18, 2010

      1:15                                                            3:30
      Develop Skill Training Programs to Manage                       Enable Veterans with Disabilities
      the Veteran Workforce                                             • Enable veterans with service-connected disabilities
        • Use continued education programs and mentoring to               to become employable, and obtain and maintain
          find workers interested and develop their skill sets             suitable employment
        • Identify and provide valuable incentives to keep              • Address the unique and specific needs of veterans with
          talented veterans at your organization                          service-connected disabilities in order to help them
        • Implement career ladders to promote qualified                    transition to civilian life
          employees and fill critical positions in your organization     • Identify benefit packages that rehabilitate veterans by
                                                                          focusing on their strengths while remaining mindful of
                                                                          their wounds
      2:15
      Break and Refreshments
                                                                      4:30
                                                                      Day One Adjourns
      2:30
      Properly Translate Military Talent into Civilian Skills
        • Clearly identify the person’s talents, skills and what
          motivates them
        • Encourage development of skills regarding information
          gathering and problem-solving through employment training
        • Create an environment in which veterans can feel
          comfortable enough to seek support due to transitional
          troubles or issues associated with military duty




     “ I loved hearing what other organizations are
       doing to attract talent- great conference!”
     KIM KOSTEK, U.S. ARMY




www.PerformanceInstitute.org/Veterans
Veteran Reintegration into the Workforce

Day Two
February 19, 2010

   8:30                                                             11:15
   Conference Registration and Continental Breakfast                The One-Stop Career Center Approach
                                                                    to Reintegration
                                                                      • Align your one-stop to provide employers with access to
   9:00                                                                 the veteran labor pool
   Reintegrate Veterans into the Workforce                            • Recruit, screen, and refer veterans ranging from entry-
   through Vocational Rehabilitation                                    level workers to highly skilled professionals
   The training and skills a soldier learns while in the military     • Screen veterans to ensure the right workers with the
   can prove to be valuable and effective in many civilian              right skills are selected for interviews
   vocations. When those skills are harnessed and developed,
   a veteran can successful find placement in a stable job
                                                                    12:15
   situation. During this Keynote Address, you will learn to:
                                                                    Lunch Break
     • Access employment and training services veterans need
       to re-enter the labor force
     • Institute vocational assessments to assist in vocational     1:15
       job placement decisions                                      Retain Veterans Integrated Into the Workforce
     • Make connections between military skills and                   • Create follow-up programs to keep track of veterans
       appropriate civilian jobs                                        currently in the workplace
                                                                      • Identify opportunities for veterans to improve skills and
                                                                        advance in the civilian workforce
   10:00
   Break and Refreshments                                             • Remain up-to-date with the VA’s retention programs to
                                                                        keep veterans informed


   10:15
                                                                    2:15
   Reintegration Assistance for Homeless Veterans
                                                                    Break and Refreshments
     • Harness productive life skills to aid homeless veterans in
       work readiness
     • Recognize resources and requirements determined by the
       HVRP (homeless veterans reintegration program)
     • Identify funding opportunities for your organization and
       ways to obtain funding specifically for homeless veterans




                                                                                                  www.PerformanceInstitute.org/Veterans
Sponsorship
  Opportunities
                                        Day Two                            (continued)
  As a conference and training           February 19, 2010
  provider, The Performance
  Institute is an expert in
  bringing together leaders
                                        2:30
  to share and discuss best
                                        Engage Veterans in the Reintegration Process
  practices and innovations. We
  connect decision-makers with            • Create a sense empowerment in veterans to want to return to the civil workforce
  respected solution providers.           • Develop ways to encourage veterans to actively participate in the
                                            reintegration process
  The Institute offers four different     • Maintain a positive outlook on reintegration despite a down economy
  pre-designed sponsorship
  packages:
                                        3:30
  • Event Co-Sponsor                    Understand the Veterans’ Workforce Investment Program (VWIP)
  • Session Sponsor                       • Identify how VWIP funding aids veterans
  • Luncheon Sponsor                      • Learn which organizations are eligible for VWIP funding and how to obtain
                                            funding if currently ineligible
  • Exhibit Booth Sponsor
                                          • Recognize the program features and activities required for a competitively funded
                                            VWIP program
  For more information on
  sponsorships or to get
                                        4:30
  started, contact Meredith
                        dith
                                        Day Two Adjourns
  Mason at 202-739-9707707
  or Meredith.Mason@
  PerformanceInstitute.org
                        rg




                                                                     “ A wealth of
                                                                       information from
                                                                       this confere
                                                                            conference!”
                                                                     BARBARA WILLIS, MANAGEM
                                                                                     MANAGEMENT ANALYST
                                                                     ENVIRONMENTAL PROTECTION AGENCY
                                                                                     PROTECTIO




www.PerformanceInstitute.org/Veterans
                            /Veterans
Veteran Reintegration into the Workforce

Logistics & Registration
Venue & Hotel
Veteran Reintegration into the Workforce will be held at The Performance Institute                                                REGISTRATION
Conference Center in Arlington, VA, just one block east of the Courthouse Metro
stop on the Orange Line. A public parking garage is located just inside of the                                                    1. ONLINE at PerformanceInstitute.org/Veterans
building for $10/day.
                                                                                                                                  2. VIA FAX to 866-234-0680
The Performance Institute Conference Center
        1515 N. Courthouse Road, Sixth Floor                                                                                      3. VIA PHONE to 877-992-9521
        Arlington, VA 22201                                                                                                       4. VIA MAIL to
        877-992-9521 | www.PerformanceInstitute.org
                                                                                                                                         The Performance Institute Corporate Headquarters
A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard                                                          805 15th Street, NW, 3rd Floor
by Marriott at the prevailing rate of $209 until January 17, 2010. Please call the
hotel directly and reference code “Veteran Reintegration” when making reservations                                                       Washington, DC 20005
to get the discounted rate. The hotel is conveniently located three blocks from the
Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is                                                    Yes! Register me for Veteran Reintegration into the Workforce
also available for your convenience.                                                                                                 Yes! Please add the Pre-Conference Workshop
                                                                                                                                     Please call me. I am interested in a special group discount for my team
Arlington Rosslyn Courtyard by Marriott
        1533 Clarendon Blvd.
        Arlington, VA 22209
        703-528-2222                                                                                                              Name                                         Title
        www.CourtyardArlingtonRosslyn.com


Tuition & Group Discounts:                                                                                                        Office                                        Organization

The tuition rate for attending the Veteran Reintegration into the Workforce is as follows:

  Offerings                            Early Bird Rate*                        Regular Rate                                       Address
  Conference                           $699                                    $799
  Pre-Conference                       –                                       $299
  Workshop                                                                                                                        City                                         State                   Zip



*For the early bird rate, register by November 25, 2009.                                                                          Telephone                                    Fax
For information about group discounts, please contact Melvin Hall at
202-739-9630 or Melvin.Hall@PerformanceInstitute.org

                                                                                                                                  Email

CANCELLATION POLICY                                               form provided upon your arrival. Should you feel dissatisfied
                                                                  with your learning experience and wish to request a credit      Payment Information
For live events: The Performance Institute will provide a full    or refund, please submit it in writing no later than 10
refund less $399 administration fee for cancellations four        business days after the end of the training to:                    Training Form/Purchase Order                  Check (accepted by mail only)
weeks before the event. If cancellation occurs within two
weeks prior to conference start date, no refund will be
                                                                                                                                     Credit Card
                                                                  Corporate Headquarters:
issued. Registrants who fail to attend and do not cancel
prior to the event will be charged the entire registration fee.   The Performance Institute
                                                                  805 15th Street, NW – 3rd Floor
For webinars: The Performance Institute will provide a
                                                                  Washington, DC 20005
full refund less $50 administrative fee for cancellations                                                                         Credit Card Number                                       Expiration Date
four weeks before the event. If cancellation occurs within
                                                                  Note: As speakers are confirmed six months before the
two weeks prior to conference start date, no refund will
                                                                  event, some speaker changes or topic changes may occur
be issued. Registrants who fail to attend and do not
                                                                  in the program. The Performance Institute is not responsible
cancel prior to the meeting will be charged the entire
                                                                  for speaker changes, but will work to ensure a comparable
registration fee.                                                                                                                 Name on Card
                                                                  speaker is located to participate in the program.
All the cancellation requests need to be made online.
                                                                  If for any reason The Performance Institute decides to
Your confirmation email contains links to modify or cancel
                                                                  cancel this conference, The Performance Institute accepts
registrations. Please note that the cancellation is not final
                                                                  no responsibility for covering airfare, hotel or other costs
until you receive a written confirmation.
                                                                  incurred by registrants, including delegates, sponsors          Billing Zip Code                                         3 Digit Card verification #
                                                                  and guests.
Payment must be secured prior to the conference. If payment
is not received by the conference start date, a method of
                                                                  DISCOUNTS
payment must be presented at the time of registration in
order to guarantee your participation at the event.               •All ‘Early Bird’ Discounts must require payment at time of     Please make checks payable to: The Performance Institute Priority Code: W235-WEB
                                                                  registration and before the cut-off date in order to receive
QUALITY ASSURANCE
                                                                  any discount.
                                                                  •Any discounts offered whether by The Performance Institute
The Performance Institute strives to provide you with the most
                                                                  (including team discounts) must also require payment at the
productive and effective educational experience possible. If
                                                                  time of registration.
after completing the course you feel there is some way we
                                                                  •All discount offers cannot be combined with any other offer.
can improve, please write your comments on the evaluation
                                                                  •Discounts cannot be applied retroactively
                                                                                                                                                                       www.PerformanceInstitute.org/Veterans
About the
                          Performance Institute
                          Called “the leading think tank in performance measurement for government” on OMB’s
                          ExpectMore.gov, The Performance Institute has been a leader in Performance Management
                          training and policy since the 2000 administration transition. As part of the Government
                          Performance Coalition, a group of good government organizations, the Institute worked in 2000
                          to deliver recommendations to the then new administration on what would become the President’s
                          Management Agenda.


                          In 2009, the Institute is leading Innovations in Government: From Transition to Transformation,
                          or InnoGOV.org, a collection of forums, research and recommendations to bring insight and
                          transformation to the federal government. The goal of InnoGOV.org is to centralize the importance
                          of performance, accountability and transparency in government and to disseminate the leading
                          best practices to government managers.


                          The Performance Institute has published several research reports regarding performance management
                          initiatives and trains over 10,000 government managers per year on performance-based topics.
                          Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices
                          foundation to deliver the most effective and tested methodologies for improving performance.




805 15th Street, NW – 3rd Floor
Washington, DC 20005
PerformanceInstitute.org

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W235

  • 1. February 17 – 19, 2010 Arlington, VA Recruit and Retain Returning Veterans to Your Vacant Positions Veteran Reintegration into the Workforce Identify Best Practices in Assisting Veterans with a Successful Transition from Military to Civilian Life You Will Learn to: Develop an Effective Job Training Program for Returning Veterans Equip your office with the tools necessary to train veterans returning to the civilian workforce Create a Strategic Plan for Your Veteran Reintegration Strategy Align your veteran reintegration workforce strategy with long term reachable goals Assist Disabled Veterans with Employment Learn how to work with veterans and employers to provide equal job placement opportunities for those with service-connected disabilities Utilize One-Stop Career Center Approaches to Reintegration Properly screen veterans to ensure the right candidates are selected for interviews In Association with: Make the Most of One-Stop Career Center Veteran Services www.PerformanceInstitute.org/Veterans
  • 2. Who Veteran Reintegration into the Workforce Should Pre-Conference Workshop Attend: FEBRUARY 17, 2010 • State and Local Workforce Pre-Conference Workshops are hands-on, interactive sessions with specially designed Agencies exercises and projects that have immediate application. With this half day application session, you will enhance your training experience by establishing a reference point • Human Resource Directors of knowledge, language and methodologies for the rest of the event. This workshop • Directors of Workforce will update and review veteran benefits and help improve your expertise and gain Planning knowledge of practical tools to implement from field experts. Enrollment space is limited, so register today to reserve your seat. • One-Stop Administrators and Operational Staff • Job Corps Center Directors 11:30 • Directors of Organizational Workshop Registration Development and Career Administration • Workforce Investment Program 12:00 Managers and Coordinators Update and Review Course on Veteran Benefits The Federal Government works diligently to provide resources, services, and benefits Top Five to military veterans to ensure a smooth transition into civilian life after their term of duty has ended. As an organization serving veterans, it’s important to remain informed of Reasons to changes, modifications, and additions to veteran benefits in order to best aid in the reintegration process. During this workshop, you will: Attend: • Receive a refresher course on the various benefits offered to veterans and how they can 1. Learn how to better obtain those benefits serve veterans in the • Hear an update on Federal initiatives to improve workforce reintegration reintegration process • Identify resources available to your organization to improve the quality of service offered 2. Assist veterans in to veterans overcoming the mental and physical challenges of active duty 4:00 Workshop Adjourns 3. Prepare veterans to find job success and stability through vocational rehabilitation 4. Educate employers on the value of hiring veterans 5. Enable veterans to “Great energy, appropriate confidently integrate into the civilian workforce examples that were transferable.” BRIAN HOUGHTON, TALENT MANAGEMENT ANALYST, 3M www.PerformanceInstitute.org/Veterans
  • 3. Veteran Reintegration into the Workforce Day One February 18, 2010 8:30 Conference Registration and Continental Breakfast 9:00 Keynote Address: Transition Assistance into Civilian Life For any soldier returning from duty, the transition from military to civilian life can be challenging. By providing veterans the opportunity to develop skills that will enhance their academic, social and professional success, you can ensure a smooth and successful transition into the civilian workforce. During this Keynote Address, you will learn to: • Recognize the fundamentals of transitioning from a military job to a civilian job • Identify the possible challenges for soldiers entering into the workforce • Understand how the current economic situation affects veterans 10:00 11:15 Break and Refreshments Utilize Employment Resources to Actively Seek Returning Veterans • Discuss the resources that are available for 10:15 organizations to assist in the hiring of returning veterans Create and Execute a Strategic Plan for • Use current best practices and disability management Your Short-Term and Long-Term Veteran to help address the needs of veterans during their Reintegration Strategy reintegration back into civilian positions • Create a strategic plan for the organization, dividing • Discuss a lost of potential red flags that may indicate an workforce goals into short-term and long-term initiatives individual is struggling with reintegration • Identify the strategies, goals and demonstrated results that you want to outline • Develop unique ways to align your veteran reintegration 12:15 workforce strategy with long term reachable goals Lunch Break “ Very useful information from knowledgeable and experienced speakers.” CARMEN ORTIZ, HUMAN RESOURCES SPECIALIST, DEPARTMENT OF TREASURY www.PerformanceInstitute.org/Veterans
  • 4. Veteran Reintegration into the Workforce Day One (continued) February 18, 2010 1:15 3:30 Develop Skill Training Programs to Manage Enable Veterans with Disabilities the Veteran Workforce • Enable veterans with service-connected disabilities • Use continued education programs and mentoring to to become employable, and obtain and maintain find workers interested and develop their skill sets suitable employment • Identify and provide valuable incentives to keep • Address the unique and specific needs of veterans with talented veterans at your organization service-connected disabilities in order to help them • Implement career ladders to promote qualified transition to civilian life employees and fill critical positions in your organization • Identify benefit packages that rehabilitate veterans by focusing on their strengths while remaining mindful of their wounds 2:15 Break and Refreshments 4:30 Day One Adjourns 2:30 Properly Translate Military Talent into Civilian Skills • Clearly identify the person’s talents, skills and what motivates them • Encourage development of skills regarding information gathering and problem-solving through employment training • Create an environment in which veterans can feel comfortable enough to seek support due to transitional troubles or issues associated with military duty “ I loved hearing what other organizations are doing to attract talent- great conference!” KIM KOSTEK, U.S. ARMY www.PerformanceInstitute.org/Veterans
  • 5. Veteran Reintegration into the Workforce Day Two February 19, 2010 8:30 11:15 Conference Registration and Continental Breakfast The One-Stop Career Center Approach to Reintegration • Align your one-stop to provide employers with access to 9:00 the veteran labor pool Reintegrate Veterans into the Workforce • Recruit, screen, and refer veterans ranging from entry- through Vocational Rehabilitation level workers to highly skilled professionals The training and skills a soldier learns while in the military • Screen veterans to ensure the right workers with the can prove to be valuable and effective in many civilian right skills are selected for interviews vocations. When those skills are harnessed and developed, a veteran can successful find placement in a stable job 12:15 situation. During this Keynote Address, you will learn to: Lunch Break • Access employment and training services veterans need to re-enter the labor force • Institute vocational assessments to assist in vocational 1:15 job placement decisions Retain Veterans Integrated Into the Workforce • Make connections between military skills and • Create follow-up programs to keep track of veterans appropriate civilian jobs currently in the workplace • Identify opportunities for veterans to improve skills and advance in the civilian workforce 10:00 Break and Refreshments • Remain up-to-date with the VA’s retention programs to keep veterans informed 10:15 2:15 Reintegration Assistance for Homeless Veterans Break and Refreshments • Harness productive life skills to aid homeless veterans in work readiness • Recognize resources and requirements determined by the HVRP (homeless veterans reintegration program) • Identify funding opportunities for your organization and ways to obtain funding specifically for homeless veterans www.PerformanceInstitute.org/Veterans
  • 6. Sponsorship Opportunities Day Two (continued) As a conference and training February 19, 2010 provider, The Performance Institute is an expert in bringing together leaders 2:30 to share and discuss best Engage Veterans in the Reintegration Process practices and innovations. We connect decision-makers with • Create a sense empowerment in veterans to want to return to the civil workforce respected solution providers. • Develop ways to encourage veterans to actively participate in the reintegration process The Institute offers four different • Maintain a positive outlook on reintegration despite a down economy pre-designed sponsorship packages: 3:30 • Event Co-Sponsor Understand the Veterans’ Workforce Investment Program (VWIP) • Session Sponsor • Identify how VWIP funding aids veterans • Luncheon Sponsor • Learn which organizations are eligible for VWIP funding and how to obtain funding if currently ineligible • Exhibit Booth Sponsor • Recognize the program features and activities required for a competitively funded VWIP program For more information on sponsorships or to get 4:30 started, contact Meredith dith Day Two Adjourns Mason at 202-739-9707707 or Meredith.Mason@ PerformanceInstitute.org rg “ A wealth of information from this confere conference!” BARBARA WILLIS, MANAGEM MANAGEMENT ANALYST ENVIRONMENTAL PROTECTION AGENCY PROTECTIO www.PerformanceInstitute.org/Veterans /Veterans
  • 7. Veteran Reintegration into the Workforce Logistics & Registration Venue & Hotel Veteran Reintegration into the Workforce will be held at The Performance Institute REGISTRATION Conference Center in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the 1. ONLINE at PerformanceInstitute.org/Veterans building for $10/day. 2. VIA FAX to 866-234-0680 The Performance Institute Conference Center 1515 N. Courthouse Road, Sixth Floor 3. VIA PHONE to 877-992-9521 Arlington, VA 22201 4. VIA MAIL to 877-992-9521 | www.PerformanceInstitute.org The Performance Institute Corporate Headquarters A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard 805 15th Street, NW, 3rd Floor by Marriott at the prevailing rate of $209 until January 17, 2010. Please call the hotel directly and reference code “Veteran Reintegration” when making reservations Washington, DC 20005 to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is Yes! Register me for Veteran Reintegration into the Workforce also available for your convenience. Yes! Please add the Pre-Conference Workshop Please call me. I am interested in a special group discount for my team Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd. Arlington, VA 22209 703-528-2222 Name Title www.CourtyardArlingtonRosslyn.com Tuition & Group Discounts: Office Organization The tuition rate for attending the Veteran Reintegration into the Workforce is as follows: Offerings Early Bird Rate* Regular Rate Address Conference $699 $799 Pre-Conference – $299 Workshop City State Zip *For the early bird rate, register by November 25, 2009. Telephone Fax For information about group discounts, please contact Melvin Hall at 202-739-9630 or Melvin.Hall@PerformanceInstitute.org Email CANCELLATION POLICY form provided upon your arrival. Should you feel dissatisfied with your learning experience and wish to request a credit Payment Information For live events: The Performance Institute will provide a full or refund, please submit it in writing no later than 10 refund less $399 administration fee for cancellations four business days after the end of the training to: Training Form/Purchase Order Check (accepted by mail only) weeks before the event. If cancellation occurs within two weeks prior to conference start date, no refund will be Credit Card Corporate Headquarters: issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. The Performance Institute 805 15th Street, NW – 3rd Floor For webinars: The Performance Institute will provide a Washington, DC 20005 full refund less $50 administrative fee for cancellations Credit Card Number Expiration Date four weeks before the event. If cancellation occurs within Note: As speakers are confirmed six months before the two weeks prior to conference start date, no refund will event, some speaker changes or topic changes may occur be issued. Registrants who fail to attend and do not in the program. The Performance Institute is not responsible cancel prior to the meeting will be charged the entire for speaker changes, but will work to ensure a comparable registration fee. Name on Card speaker is located to participate in the program. All the cancellation requests need to be made online. If for any reason The Performance Institute decides to Your confirmation email contains links to modify or cancel cancel this conference, The Performance Institute accepts registrations. Please note that the cancellation is not final no responsibility for covering airfare, hotel or other costs until you receive a written confirmation. incurred by registrants, including delegates, sponsors Billing Zip Code 3 Digit Card verification # and guests. Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of DISCOUNTS payment must be presented at the time of registration in order to guarantee your participation at the event. •All ‘Early Bird’ Discounts must require payment at time of Please make checks payable to: The Performance Institute Priority Code: W235-WEB registration and before the cut-off date in order to receive QUALITY ASSURANCE any discount. •Any discounts offered whether by The Performance Institute The Performance Institute strives to provide you with the most (including team discounts) must also require payment at the productive and effective educational experience possible. If time of registration. after completing the course you feel there is some way we •All discount offers cannot be combined with any other offer. can improve, please write your comments on the evaluation •Discounts cannot be applied retroactively www.PerformanceInstitute.org/Veterans
  • 8. About the Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2009, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance. 805 15th Street, NW – 3rd Floor Washington, DC 20005 PerformanceInstitute.org