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Facebook as a marketing tool

    A few helpful tips…
Facebook has firmly established itself as a
key digital marketing and branding channel
for businesses of any size
The two main problems we see brands facing:


Building fans
Leveraging value from Facebook
Building Fans




A fan page with a low volume of fans
is potentially brand damaging and
means it is harder to leverage any
value directly out of Facebook users
Building Fans




Offline awareness
Make sure the Facebook Logo and your Fanpage URL is present on all your offline
media (Print, TV, Radio, Street media, Email signatures, business cards…..)

Use Facebook’s tools….such as the local businesses stickers:
Building Fans



Online

-   Onsite
     Ensure a link to your Fanpage is present throughout your website and other
     online media




-   Facebook Advertising (based on CPC pricing)
    Develop a targeted Facebook “Like” advertising campaign for your page
Building Fans



Fan Building Specific Promotions
Develop a range of digital and offline promotions attracting new fans to your page…
Building Fans



Outsourcing Fan Building
Consider outsourcing your fan building activities to a specialist provider

Why?

Pay only per fans acquired (cost per like basis)
Build a fan base quickly (i.e. 30,000 in one week?)


Who?

Choose a service provider with Facebook credentials
Choose a service provider who invests in FB ad serving technology
Building Fans




Building Fans Checklist:

1.   Offline promotion
2.   Online promotion
3.   Facebook Fan Building Advertising Campaign
4.   Fan Building Focused Promotions
Leveraging Value




A Fanpage with a high volume of fans
is useless unless the fan base is
leveraged for value
Leveraging Value - Fanpage



Direct Promotional Tool
Develop a 6 month calendar of promotional messages in line with your brands overall
marketing strategy
Leveraging Value - Fanpage



Customer Service Tool

Quickly and publically answer as
many customer queries as you can

Promote your fans to help resolve
other customer’s issues
Leveraging Value - Fanpage



Branding Tool
Define strong brand language and interaction guidelines for the admins of your page
Leveraging Value - Applications



Facebook applications are one of the best data collection tools on
the internet. Using applications you can collect/access:
                                   Name               Hometown           Facebook
 Create a series of applications
                                                                         places
 inline with your promotional
 calendar and with the aim of      Gender             Gender interest    Users friend list
 collecting valuable fan data      Profile Location   Current location   Access to users
                                                                         wall
                                   Email address      Favourite          Pages user has
                                                      quotes             liked
                                   Username           Religion           Users posted
                                                                         links
                                   Account status     URL of their       Photos users
                                                      website            tagged
                                   Users blurb        Work history       Favourite TV
                                                                         shows
                                   Educational        Profile URL        Users own
                                   history                               posts
Leveraging Value - Advertising



Use Facebook Advertising as you would Google PPC. Develop highly targeted
campaigns to drives sales and as a branding tool.
(following results from 77Agency Pathé cinema campaign)



To drive traffic and sales from PPC advertising




As a branding tool

“Total impressions served across 4 facebook ads campaigns over 6
Months of activity: 98.9                        Million”
Leveraging Value - Advertising


 Facebook offer wide variety of Facebook ads to fulfil different objectives:
 Use Facebook engagement ads for branded viral advertising campaigns inline with your
 promotional calendar

Connection Ad                     Comment Ad                     Gifting Ad




 Event Ad                           Sampling Ad                  Polling Ad
Leveraging Value – Facebook Connect



Facebook offers a variety of free tools for brands to socialise your website
Integrate Facebook connect on your website. Use Open Graph to allow users to like
products and content throughout your website
Leveraging Value - Fanpage




Leveraging Value Checklist:

1.   Develop a strong fanpage with on-going promotional messages
2.   Create applications strategically to collect important user data
3.   Use Facebook PPC Advertising to drive traffic and sales
4.   Integrate Facebook Connect on your site
New Tactics



Facebook Clustering and Open Graph




1. We drive targeted   2. The user clicks   3. The user receives   4. The users clicks
users to an media      “Like”               your content feed on   through to your website
object                                      their wall
New Tactics



Facebook Offline Liking Technology
77Academy’s Facebook courses our designed to help your
businesses get real and measurable value out of Facebook.

We are a           and have worked closely with Facebook for
many years.

We have extensive experience training businesses of all sizes
to use Facebook in an effective and profitable way.

To find our more or to book a place on one of our courses visit
www.77academy.com/facebook-training

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77 academy facebook marketing tips 2

  • 1. Facebook as a marketing tool A few helpful tips…
  • 2. Facebook has firmly established itself as a key digital marketing and branding channel for businesses of any size
  • 3. The two main problems we see brands facing: Building fans Leveraging value from Facebook
  • 4. Building Fans A fan page with a low volume of fans is potentially brand damaging and means it is harder to leverage any value directly out of Facebook users
  • 5. Building Fans Offline awareness Make sure the Facebook Logo and your Fanpage URL is present on all your offline media (Print, TV, Radio, Street media, Email signatures, business cards…..) Use Facebook’s tools….such as the local businesses stickers:
  • 6. Building Fans Online - Onsite Ensure a link to your Fanpage is present throughout your website and other online media - Facebook Advertising (based on CPC pricing) Develop a targeted Facebook “Like” advertising campaign for your page
  • 7. Building Fans Fan Building Specific Promotions Develop a range of digital and offline promotions attracting new fans to your page…
  • 8. Building Fans Outsourcing Fan Building Consider outsourcing your fan building activities to a specialist provider Why? Pay only per fans acquired (cost per like basis) Build a fan base quickly (i.e. 30,000 in one week?) Who? Choose a service provider with Facebook credentials Choose a service provider who invests in FB ad serving technology
  • 9. Building Fans Building Fans Checklist: 1. Offline promotion 2. Online promotion 3. Facebook Fan Building Advertising Campaign 4. Fan Building Focused Promotions
  • 10. Leveraging Value A Fanpage with a high volume of fans is useless unless the fan base is leveraged for value
  • 11. Leveraging Value - Fanpage Direct Promotional Tool Develop a 6 month calendar of promotional messages in line with your brands overall marketing strategy
  • 12. Leveraging Value - Fanpage Customer Service Tool Quickly and publically answer as many customer queries as you can Promote your fans to help resolve other customer’s issues
  • 13. Leveraging Value - Fanpage Branding Tool Define strong brand language and interaction guidelines for the admins of your page
  • 14. Leveraging Value - Applications Facebook applications are one of the best data collection tools on the internet. Using applications you can collect/access: Name Hometown Facebook Create a series of applications places inline with your promotional calendar and with the aim of Gender Gender interest Users friend list collecting valuable fan data Profile Location Current location Access to users wall Email address Favourite Pages user has quotes liked Username Religion Users posted links Account status URL of their Photos users website tagged Users blurb Work history Favourite TV shows Educational Profile URL Users own history posts
  • 15. Leveraging Value - Advertising Use Facebook Advertising as you would Google PPC. Develop highly targeted campaigns to drives sales and as a branding tool. (following results from 77Agency Pathé cinema campaign) To drive traffic and sales from PPC advertising As a branding tool “Total impressions served across 4 facebook ads campaigns over 6 Months of activity: 98.9 Million”
  • 16. Leveraging Value - Advertising Facebook offer wide variety of Facebook ads to fulfil different objectives: Use Facebook engagement ads for branded viral advertising campaigns inline with your promotional calendar Connection Ad Comment Ad Gifting Ad Event Ad Sampling Ad Polling Ad
  • 17. Leveraging Value – Facebook Connect Facebook offers a variety of free tools for brands to socialise your website Integrate Facebook connect on your website. Use Open Graph to allow users to like products and content throughout your website
  • 18. Leveraging Value - Fanpage Leveraging Value Checklist: 1. Develop a strong fanpage with on-going promotional messages 2. Create applications strategically to collect important user data 3. Use Facebook PPC Advertising to drive traffic and sales 4. Integrate Facebook Connect on your site
  • 19. New Tactics Facebook Clustering and Open Graph 1. We drive targeted 2. The user clicks 3. The user receives 4. The users clicks users to an media “Like” your content feed on through to your website object their wall
  • 20. New Tactics Facebook Offline Liking Technology
  • 21. 77Academy’s Facebook courses our designed to help your businesses get real and measurable value out of Facebook. We are a and have worked closely with Facebook for many years. We have extensive experience training businesses of all sizes to use Facebook in an effective and profitable way. To find our more or to book a place on one of our courses visit www.77academy.com/facebook-training