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Keeping Your Product Management Sanity
             When Moving to Agile
 Is Agile getting in your way, got you confused? Requirements vs. User Stories,
Product Managers vs. Product Owners, MRDs vs Backlogs, Epics, Goals, Themes,
all a mystery to you? How does Product Management's role change and how do
   we continue to be the "President of the product" as development moves to
            Agile or Scrum? Why are Product Managers so confused?


                November 2012 - BCTIA - Product Management Group
    Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
                 Elizabeth Yeung - Product Manager, ACL Services Ltd.
The goal of the Product Management Group is to promote and enhance the
profession of Product Management in BC’s technology industry. The BCTIA
with Members of the Product Management Group work collaboratively to:

 Promote Product Management as a recognized discipline
 Encourage the sharing of best practices in a non-competitive environment
 Provide networking and peer building opportunities for product managers


Product Management Group events are open to product managers, product
marketing managers or those responsible for product management in their
organization. Attendees must work for a BCTIA member company in any
technology sector, whose core business is the development and/or distribution
of technology-based products or services.
Next Event
 Implementing and Leading Customer Advisory
       Boards to Drive Business Growth
 Business is personal. If a small group of clients generate significant amount of your
  revenue, engaging key and strategic clients is critical. Sometimes referred to as
  Customer Councils, Customer Advisory Boards (CAB) provide an avenue to build
deeper relationships with influential customer executives who have a vested interest
   in your growth and success. It’s an opportunity for market research, strategy
   validation, product direction, innovation, customer loyalty, sales, and market
                                      intelligence.

       Wednesday, December 12th at 5:00pm to 7:00pm, BCTIA Board Room
               Elizabeth Yeung - Product Manager, ACL Services Ltd.
  Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
ProductCamp Vancouver is a free collaborative, user-organized full day
conference focused on Product Management.

Participants actively present their knowledge and share their professional
experience in an open and collaborative context with other Product
Marketing professionals.
http://www.productcampvancouver.org

  Saturday, February 2, 2013 - 8:00am to 5:00pm, SFU Beedie Graduate Center Downtown

              Elizabeth Yeung - Product Manager, ACL Services Ltd.
 Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
John Milburn, Instructor
                   Pragmatic Marketing
Throughout his 20+ year career, he has managed or delivered more than
40 hardware and software products and has implemented the Pragmatic
     Marketing Framework at many companies. His perspective and
 experiences from companies such as Lane 15 Software, Dell, IBM, Texas
Instruments, Exxon, and Vtel bring real world experience to his teaching.
 John served on the planning team for the first Austin ProductCamp and
        now helps groups create and run their own ProductCamp
             November 2012 - BCTIA - Product Management Group
 Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
              Elizabeth Yeung - Product Manager, ACL Services Ltd.
ProductCamp
                      2012

Keeping your Product Management
Sanity when moving to Agile

John Milburn jmilburn@pragmaticmarketing.com



                www.productcamptoronto.wordpress.com
Business                       Marketing
                                                           Positioning
                                             Plan                           Plan

             Market
              Market         Market                         Buying        Customer
                                            Pricing
             Problems
            Problems        Definition                      Process      Acquisition

             Win/Loss      Distribution   Buy, Build         Buyer        Customer
             Analysis        Strategy     or Partner        Personas      Retention

             Distinctive    Product         Product           User          Program
            Competence      Portfolio     Profitability     Personas     Effectiveness
Strategic




                                                                                                                                 Tactical
                                                                                                                                 Tactical
              Market        Strategy      Business         Planning      Programs        Readiness           Support

            Competitive      Product                                       Launch          Sales          Presentations
                                          Innovation      Requirements
             Landscape      Roadmap                                         Plan          Process           & Demos

            Technology                                        Use          Thought                           “Special”
                                                                                         Collateral
            Assessment                                     Scenarios      Leadership                           Calls

                                                             Status        Lead            Sales               Event
                                                           Dashboard     Generation        Tools              Support

                                                                         Referrals &      Channel             Channel
                                                                         References       Training            Support
                                                                                                Pragmatic Marketing Framework™

                                                                                                                                       7
Business                      Marketing
                                                           Positioning
                                              Plan                          Plan

              Market         Market                         Buying        Customer
                                             Pricing
             Problems       Definition                      Process      Acquisition

             Win/Loss      Distribution    Buy, Build        Buyer        Customer
             Analysis        Strategy      or Partner       Personas      Retention

             Distinctive    Product         Product           User          Program
            Competence      Portfolio     Profitability     Personas     Effectiveness
Strategic




                                                                                                                                 Tactical
                                                                                                                                 Tactical
              Market        Strategy       Business        Planning      Programs        Readiness           Support

            Competitive      Product                                       Launch          Sales          Presentations
                                           Innovation     Requirements
             Landscape      Roadmap                                         Plan          Process           & Demos

            Technology     UI Design?     User Stories?       Use          Thought                           “Special”
                                                                                         Collateral
            Assessment                                     Scenarios      Leadership                           Calls

                                             User            Status        Lead            Sales               Event
                           Use Cases?
                                          Acceptance?      Dashboard     Generation        Tools              Support

                           Functional       Always          Iteration    Referrals &      Channel             Channel
                            Design?        Available?       Planning     References       Training            Support
                                                                                                Pragmatic Marketing Framework™

                                                                                                                                       8
Working software is the measure of the team’s
progress
 It doesn’t mean “no documentation”
“Design” may be expressed with prototypes
 It doesn’t mean “no design”
Testing and quality are the responsibility of the
team
 It doesn’t mean “no QA”


                                                    9
Requirements –> User Stories

MRD / MRT / PRD –> Backlog(s)

Hours/Days/Weeks –> Velocity

Status Meetings –> Standups / Scrums

Project Plans –> Burnups, Burndowns

PM / Designer –> PM / PO / Designer

Release Milestones –> Sprints / Iterations

                                             10
Greater flexibility to deal with change

We know earlier when we are in trouble

We have a greater sense of accomplishment

Greater Product Management –Development TRUST




                                                11
Product Mgt is Accountable for Market Requirements
 Writing
 Grouping
 Prioritizing
It is impossible to prioritize 100’s of requirements

Prioritization is based on VALUE to the Market

PM owns the WHAT, Dev owns the HOW


                                                       12
Market Problems define the product

We still must balance Scope vs. Time vs. Money

We need to release something

We need to make money

People are involved



                                                 13
Waterfall Planning                                                                                               14




                                                                               Marketing    Launch
                                                                                 Plan        Plan


                                                       Design
                                                        Spec
Product         Business
Roadmap           Plan                Requirements                                                        LAUNCH
                                                           Project                          System
                                                                             Build / Test    Test
                                                            Plan




                           Business                                  Start                           Release
                             Gate                                    Gate                             Gate

Master Requirements List
    Goals / Themes


                                           Market Requirements Document
                                             Market Requirements Table
Waterfall Planning - Accountability                                                                              15




     -- Product Manager
     -- Development
     -- Product Marketing Manager                                              Marketing    Launch
                                                                                 Plan        Plan


                                                       Design
                                                        Spec
Product         Business
Roadmap           Plan                Requirements                                                        LAUNCH
                                                           Project                          System
                                                                             Build / Test    Test
                                                            Plan




                           Business                                  Start                           Release
                             Gate                                    Gate                             Gate

Master Requirements List
    Goals / Themes


                                            Market Requirements Document
                                              Market Requirements Table
Agile Planning                                                                                                         16




                                                                                  Marketing     Launch
                                                                                    Plan         Plan
                                               Arch /Design
                          User Stories
                                                              Burnups /
Product       Business                                        Burndwns
Roadmap         Plan
                                                                                                                LAUNCH
                                     Overall Project
                                                          Sprint                      Sprint      System
                                         Plan                          Build(s)
                                                          Plan(s)                     Test(s)      Test




                    Business                            Start                                              Release
                      Gate                             Gate(s)                           Demo(s)            Gate
Product Backlog



                                          Release Backlog


                                                                    Sprint Backlogs
Agile Planning - Accountability                                                                                        17




 -- Product Manager
 -- Product Owner
 -- Development
 -- Product Marketing Manager
                                                                                  Marketing     Launch
                                                                                    Plan         Plan
                                               Arch /Design
                          User Stories
                                                              Burnups /
                                                              Burndwns
Product       Business
Roadmap         Plan
                                                                                                                LAUNCH
                                     Overall Project
                                                          Sprint                      Sprint      System
                                         Plan                          Build(s)
                                                          Plan(s)                     Test(s)      Test




                    Business                            Start                                              Release
                      Gate                             Gate(s)                           Demo(s)            Gate
Product Backlog



                                          Release Backlog


                                                                    Sprint Backlogs
Understaffing

Waterfall management with Agile development

Still must build trust

Distributed teams make it harder

We must make time to communicate



                                              18
Thanks !



jmilburn@pragmaticmarketing.com

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PMG Nov 2012 Moving to Agile

  • 1. Keeping Your Product Management Sanity When Moving to Agile Is Agile getting in your way, got you confused? Requirements vs. User Stories, Product Managers vs. Product Owners, MRDs vs Backlogs, Epics, Goals, Themes, all a mystery to you? How does Product Management's role change and how do we continue to be the "President of the product" as development moves to Agile or Scrum? Why are Product Managers so confused? November 2012 - BCTIA - Product Management Group Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business Elizabeth Yeung - Product Manager, ACL Services Ltd.
  • 2. The goal of the Product Management Group is to promote and enhance the profession of Product Management in BC’s technology industry. The BCTIA with Members of the Product Management Group work collaboratively to:  Promote Product Management as a recognized discipline  Encourage the sharing of best practices in a non-competitive environment  Provide networking and peer building opportunities for product managers Product Management Group events are open to product managers, product marketing managers or those responsible for product management in their organization. Attendees must work for a BCTIA member company in any technology sector, whose core business is the development and/or distribution of technology-based products or services.
  • 3. Next Event Implementing and Leading Customer Advisory Boards to Drive Business Growth Business is personal. If a small group of clients generate significant amount of your revenue, engaging key and strategic clients is critical. Sometimes referred to as Customer Councils, Customer Advisory Boards (CAB) provide an avenue to build deeper relationships with influential customer executives who have a vested interest in your growth and success. It’s an opportunity for market research, strategy validation, product direction, innovation, customer loyalty, sales, and market intelligence. Wednesday, December 12th at 5:00pm to 7:00pm, BCTIA Board Room Elizabeth Yeung - Product Manager, ACL Services Ltd. Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
  • 4. ProductCamp Vancouver is a free collaborative, user-organized full day conference focused on Product Management. Participants actively present their knowledge and share their professional experience in an open and collaborative context with other Product Marketing professionals. http://www.productcampvancouver.org Saturday, February 2, 2013 - 8:00am to 5:00pm, SFU Beedie Graduate Center Downtown Elizabeth Yeung - Product Manager, ACL Services Ltd. Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business
  • 5. John Milburn, Instructor Pragmatic Marketing Throughout his 20+ year career, he has managed or delivered more than 40 hardware and software products and has implemented the Pragmatic Marketing Framework at many companies. His perspective and experiences from companies such as Lane 15 Software, Dell, IBM, Texas Instruments, Exxon, and Vtel bring real world experience to his teaching. John served on the planning team for the first Austin ProductCamp and now helps groups create and run their own ProductCamp November 2012 - BCTIA - Product Management Group Derek Pettingale – Product Marketing Manager, Schneider Electric Solar Business Elizabeth Yeung - Product Manager, ACL Services Ltd.
  • 6. ProductCamp 2012 Keeping your Product Management Sanity when moving to Agile John Milburn jmilburn@pragmaticmarketing.com www.productcamptoronto.wordpress.com
  • 7. Business Marketing Positioning Plan Plan Market Market Market Buying Customer Pricing Problems Problems Definition Process Acquisition Win/Loss Distribution Buy, Build Buyer Customer Analysis Strategy or Partner Personas Retention Distinctive Product Product User Program Competence Portfolio Profitability Personas Effectiveness Strategic Tactical Tactical Market Strategy Business Planning Programs Readiness Support Competitive Product Launch Sales Presentations Innovation Requirements Landscape Roadmap Plan Process & Demos Technology Use Thought “Special” Collateral Assessment Scenarios Leadership Calls Status Lead Sales Event Dashboard Generation Tools Support Referrals & Channel Channel References Training Support Pragmatic Marketing Framework™ 7
  • 8. Business Marketing Positioning Plan Plan Market Market Buying Customer Pricing Problems Definition Process Acquisition Win/Loss Distribution Buy, Build Buyer Customer Analysis Strategy or Partner Personas Retention Distinctive Product Product User Program Competence Portfolio Profitability Personas Effectiveness Strategic Tactical Tactical Market Strategy Business Planning Programs Readiness Support Competitive Product Launch Sales Presentations Innovation Requirements Landscape Roadmap Plan Process & Demos Technology UI Design? User Stories? Use Thought “Special” Collateral Assessment Scenarios Leadership Calls User Status Lead Sales Event Use Cases? Acceptance? Dashboard Generation Tools Support Functional Always Iteration Referrals & Channel Channel Design? Available? Planning References Training Support Pragmatic Marketing Framework™ 8
  • 9. Working software is the measure of the team’s progress  It doesn’t mean “no documentation” “Design” may be expressed with prototypes  It doesn’t mean “no design” Testing and quality are the responsibility of the team  It doesn’t mean “no QA” 9
  • 10. Requirements –> User Stories MRD / MRT / PRD –> Backlog(s) Hours/Days/Weeks –> Velocity Status Meetings –> Standups / Scrums Project Plans –> Burnups, Burndowns PM / Designer –> PM / PO / Designer Release Milestones –> Sprints / Iterations 10
  • 11. Greater flexibility to deal with change We know earlier when we are in trouble We have a greater sense of accomplishment Greater Product Management –Development TRUST 11
  • 12. Product Mgt is Accountable for Market Requirements  Writing  Grouping  Prioritizing It is impossible to prioritize 100’s of requirements Prioritization is based on VALUE to the Market PM owns the WHAT, Dev owns the HOW 12
  • 13. Market Problems define the product We still must balance Scope vs. Time vs. Money We need to release something We need to make money People are involved 13
  • 14. Waterfall Planning 14 Marketing Launch Plan Plan Design Spec Product Business Roadmap Plan Requirements LAUNCH Project System Build / Test Test Plan Business Start Release Gate Gate Gate Master Requirements List Goals / Themes Market Requirements Document Market Requirements Table
  • 15. Waterfall Planning - Accountability 15 -- Product Manager -- Development -- Product Marketing Manager Marketing Launch Plan Plan Design Spec Product Business Roadmap Plan Requirements LAUNCH Project System Build / Test Test Plan Business Start Release Gate Gate Gate Master Requirements List Goals / Themes Market Requirements Document Market Requirements Table
  • 16. Agile Planning 16 Marketing Launch Plan Plan Arch /Design User Stories Burnups / Product Business Burndwns Roadmap Plan LAUNCH Overall Project Sprint Sprint System Plan Build(s) Plan(s) Test(s) Test Business Start Release Gate Gate(s) Demo(s) Gate Product Backlog Release Backlog Sprint Backlogs
  • 17. Agile Planning - Accountability 17 -- Product Manager -- Product Owner -- Development -- Product Marketing Manager Marketing Launch Plan Plan Arch /Design User Stories Burnups / Burndwns Product Business Roadmap Plan LAUNCH Overall Project Sprint Sprint System Plan Build(s) Plan(s) Test(s) Test Business Start Release Gate Gate(s) Demo(s) Gate Product Backlog Release Backlog Sprint Backlogs
  • 18. Understaffing Waterfall management with Agile development Still must build trust Distributed teams make it harder We must make time to communicate 18