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Market Insight Through
            Win/Loss Analysis
Grow your product's sales and kick start your organization
with a deeper understanding of why customers are buying
or not buying your products, as well as identifying gaps in
   a number of areas such as sales training, sales tools,
       product positioning, pricing and promotion.

        BCTIA - Product Management Group – April 2012 - Facilitator
   Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar
Next Event
     When Good Products Go Bad
 Managing product liability and stakeholders
when things go wrong. The good, the bad and
   the ugly news for Product Managers.

       BCTIA - Product Management Group – May 8, 2012 - Facilitator
   Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar
The goal of the Product Management Group is to promote and enhance the
profession of Product Management in BC’s technology industry. The BCTIA
with Members of the Product Management Group work collaboratively to:

• Promote Product Management as a recognized discipline
• Encourage the sharing of best practices in a non-competitive environment
• Provide networking and peer building opportunities for product managers

Product Management Group events are open to product managers, product
marketing managers or those responsible for product management in their
organization. Attendees must work for a BC based technology company in any
technology sector, whose core business is the development and/or
distribution of technology-based products or services.
At Your Company Win / Loss Analysis is the
  Responsibility of?
  - sales
  - marketing
  - product management
  - 3rd party
  - no one
At Your Company What is the Primary Method
 of Selling?
  - Field Sales
  - Telesales
  - Website
  - VARs
  - Distributors
Does Your Company Conduct Win / Loss For:
 - all opportunities
 - opportunities related to certain products or
 markets
 - opportunities over a certain threshold
 - RFPs
Other Than Price and Features Why Does Your
  Company Lose Deals?

Other Than Strong Relationships and Great Sales
  Efforts Why Does Your Company Win Deals?
How should I conduct Win / Loss? Where?
How long after the should I wait before
   conducting a win / loss review?
Should sales be involved?
Who should I share the results with?
If we sell through partners how do I connect
   with those customers?
Product Management Lead Win / Loss Analysis:
   You will learn…
1.    How to win more deals.
2.    How your price compares to…
3.    Which sales tools are most effective.
4.    How important different aspects of your offering are.
5.    If you are actually selling to the right buyers.
6.    How you can remove obstacles during the sales process.
7.    Which missing features are really causing lost sales.
8.    What you’re doing right.
9.    Which messages resonate with your customers and buyers.
10.   What buyers need from you to help them buy.
Win / Loss Resources
www.pragmaticmarketing.com
 Search: Win Loss
 View: Web Seminar
 Download: Review Checklist
Questions, Comments


     BCTIA - Product Management Group – April 2012 - Facilitator
Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar

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PMG April 2012 Market Insight Through Win / Loss Analysis

  • 1. Market Insight Through Win/Loss Analysis Grow your product's sales and kick start your organization with a deeper understanding of why customers are buying or not buying your products, as well as identifying gaps in a number of areas such as sales training, sales tools, product positioning, pricing and promotion. BCTIA - Product Management Group – April 2012 - Facilitator Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar
  • 2. Next Event When Good Products Go Bad Managing product liability and stakeholders when things go wrong. The good, the bad and the ugly news for Product Managers. BCTIA - Product Management Group – May 8, 2012 - Facilitator Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar
  • 3. The goal of the Product Management Group is to promote and enhance the profession of Product Management in BC’s technology industry. The BCTIA with Members of the Product Management Group work collaboratively to: • Promote Product Management as a recognized discipline • Encourage the sharing of best practices in a non-competitive environment • Provide networking and peer building opportunities for product managers Product Management Group events are open to product managers, product marketing managers or those responsible for product management in their organization. Attendees must work for a BC based technology company in any technology sector, whose core business is the development and/or distribution of technology-based products or services.
  • 4. At Your Company Win / Loss Analysis is the Responsibility of? - sales - marketing - product management - 3rd party - no one
  • 5. At Your Company What is the Primary Method of Selling? - Field Sales - Telesales - Website - VARs - Distributors
  • 6. Does Your Company Conduct Win / Loss For: - all opportunities - opportunities related to certain products or markets - opportunities over a certain threshold - RFPs
  • 7. Other Than Price and Features Why Does Your Company Lose Deals? Other Than Strong Relationships and Great Sales Efforts Why Does Your Company Win Deals?
  • 8. How should I conduct Win / Loss? Where? How long after the should I wait before conducting a win / loss review? Should sales be involved? Who should I share the results with? If we sell through partners how do I connect with those customers?
  • 9. Product Management Lead Win / Loss Analysis: You will learn… 1. How to win more deals. 2. How your price compares to… 3. Which sales tools are most effective. 4. How important different aspects of your offering are. 5. If you are actually selling to the right buyers. 6. How you can remove obstacles during the sales process. 7. Which missing features are really causing lost sales. 8. What you’re doing right. 9. Which messages resonate with your customers and buyers. 10. What buyers need from you to help them buy.
  • 10. Win / Loss Resources www.pragmaticmarketing.com Search: Win Loss View: Web Seminar Download: Review Checklist
  • 11. Questions, Comments BCTIA - Product Management Group – April 2012 - Facilitator Derek Pettingale – Product Marketing Manager, Schneider Electric - Solar