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Terrorist Threat: Hotels Dealing with Terrorist Threats                          http://www.hotel-industry.co.uk/2011/07/terrorist-threat/



          Monday, July 18th, 2011




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          18 July 2011  Print This Article
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1 of 6                                                                                                                7/18/2011 5:23 PM
Terrorist Threat: Hotels Dealing with Terrorist Threats                              http://www.hotel-industry.co.uk/2011/07/terrorist-threat/




          Hotels Deal with the Terrorist Threat (Photo: Robert Linder)

          See Also:

              1.   Hotel Security: Evolving Security Threats
              2.   Hotel Security: The Changing Face of Hotel Security
              3.   Safe Hotels: Securing Safe Hotels in the UK
              4.   Identification Systems: The Importance of Guest Identification Technology
              5.   Ireland’s ‘ghost hotels’ to be boarded up

          Phil Benson discovers how hoteliers can work together to stave off the terrorist threat and protect the
          industry.

          The safety and enjoyment of guests has to be the main concern for all hoteliers, especially in these times of
          global terrorism. From the threat posed by the IRA in the 1980s and 1990s, to today’s threat from religious
          extremism, the UK has had the shadow of terrorism hanging over it for some time.

          The security threats faced by hotels in the UK have become far more complex. Everyday technology like mobile
          phones have been used as remote detonators to devastating effect in a number of major capital cities across the
          world.

          However, the response and partnerships that have been forged between hoteliers and security services have also
          become stronger and more multi-faceted to deal with the modern day terrorist.

          Unfortunately, many hotels are seen as soft targets where many people congregate, with international attacks on
          hotels and resorts increasing in recent years. Evidence suggests that these highly populated buildings, with
          perceived low security and guests who are trying to relax and are less vigilant, becoming targets that are more
          attractive to radicals.

          New Terrorist Threats

          Hotel security expert at Farina and Associates, Philip Farina, confirmed in a recent interview with hotel-
          industry.co.uk that the nature of threats to hotels has changed over the last decade.

          “The use of technology has greatly impacted how criminals can target hotels,” he said. “For instance, instead of
          visiting a hotel to collect many pieces of information, a criminal can now scan the internet, pulling up specifics
          about room numbers, location to other areas of interest, the leadership team and photos of critical areas in the
          property. Using applications like Google Earth, a criminal can diagram the structure and their escape routes.”


2 of 6                                                                                                                    7/18/2011 5:23 PM
Terrorist Threat: Hotels Dealing with Terrorist Threats                              http://www.hotel-industry.co.uk/2011/07/terrorist-threat/



          New Partnerships

          The National Counter Terrorism Office has, in partnership with local police forces, delivered free workshops
          throughout the major towns and cities across the country to demonstrate to hotel bosses how to plan, prepare,
          prevent and recover from any possible act of terrorism. Hoteliers in the UK are now approaching external
          organisations in a bid to secure the safety of their guests and enhance the status of the business.

          Farina believes this is an important step to take. “Hoteliers should consider the utilisation of board-certified
          security consultants and vendors as they will have critical security insight about your property,” he explained.
          “Let us face it, even the best employee security teams can become complacent and may only be able to view
          security from the inside out. While this has some benefit, it pales in comparison to a vendor who is experienced
          in hotel operations and qualified to analyse your property from the outside in or through the eyes of what would
          be a potential criminal.”

          Although there are no specific terrorist plots known, the UK threat level remains severe; this according to the
          Home Office definition, means that ‘a terrorist attack is highly likely’. London in particular is always on high
          alert and this danger is only likely to increase as the city gears up to host the 2012 Olympic Games.

          Hoteliers across the UK, but especially in the major towns and cities must work together to protect the industry
          from the ongoing threat of terrorism.

                                                                                                                By Phil Benson




          See Also:

              1.   Hotel Security: Evolving Security Threats
              2.   Hotel Security: The Changing Face of Hotel Security
              3.   Safe Hotels: Securing Safe Hotels in the UK
              4.   Identification Systems: The Importance of Guest Identification Technology
              5.   Ireland’s ‘ghost hotels’ to be boarded up

          Leave a Comment

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3 of 6                                                                                                                    7/18/2011 5:23 PM
Terrorist Threat: Hotels Dealing with Terrorist Threats                            http://www.hotel-industry.co.uk/2011/07/terrorist-threat/


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                                                          Are you a supplier? Find out more here.

              Most Viewed                Most Commented


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4 of 6                                                                                                                  7/18/2011 5:23 PM
Terrorist Threat: Hotels Dealing with Terrorist Threats                    http://www.hotel-industry.co.uk/2011/07/terrorist-threat/



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                 18 July 2011




5 of 6                                                                                                          7/18/2011 5:23 PM
Terrorist Threat: Hotels Dealing with Terrorist Threats                             http://www.hotel-industry.co.uk/2011/07/terrorist-threat/


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6 of 6                                                                                                                   7/18/2011 5:23 PM

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Terrorist Threat Hotels Dealing With Terrorist Threats, Hotel Industry Magazine

  • 1. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ Monday, July 18th, 2011 Hotel Industry Magazine - Intelligence for the UK's Hotel Industry Get Our Email Newsletter Home About Hotel Industry Magazine Contact Us Our Writers Media Centre Reader Profile Features List Advertise Trend Centre Hotel Data: AARR Hotel Data: RevPAR Data Hotel Data: Industry Size Hotel Data: Room Occupancy Supplier Directory Subscribe Hot Topics: Launch of Hotel Trend Centre, Donald Trump, Olympics, VAT Rate Debate, Hotel Technology, GM Interviews More About: Featured, Hotel Industry Trends, Hotel News, Hotel Security, Trending Topics 18 July 2011 Print This Article 0 1 of 6 7/18/2011 5:23 PM
  • 2. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ Hotels Deal with the Terrorist Threat (Photo: Robert Linder) See Also: 1. Hotel Security: Evolving Security Threats 2. Hotel Security: The Changing Face of Hotel Security 3. Safe Hotels: Securing Safe Hotels in the UK 4. Identification Systems: The Importance of Guest Identification Technology 5. Ireland’s ‘ghost hotels’ to be boarded up Phil Benson discovers how hoteliers can work together to stave off the terrorist threat and protect the industry. The safety and enjoyment of guests has to be the main concern for all hoteliers, especially in these times of global terrorism. From the threat posed by the IRA in the 1980s and 1990s, to today’s threat from religious extremism, the UK has had the shadow of terrorism hanging over it for some time. The security threats faced by hotels in the UK have become far more complex. Everyday technology like mobile phones have been used as remote detonators to devastating effect in a number of major capital cities across the world. However, the response and partnerships that have been forged between hoteliers and security services have also become stronger and more multi-faceted to deal with the modern day terrorist. Unfortunately, many hotels are seen as soft targets where many people congregate, with international attacks on hotels and resorts increasing in recent years. Evidence suggests that these highly populated buildings, with perceived low security and guests who are trying to relax and are less vigilant, becoming targets that are more attractive to radicals. New Terrorist Threats Hotel security expert at Farina and Associates, Philip Farina, confirmed in a recent interview with hotel- industry.co.uk that the nature of threats to hotels has changed over the last decade. “The use of technology has greatly impacted how criminals can target hotels,” he said. “For instance, instead of visiting a hotel to collect many pieces of information, a criminal can now scan the internet, pulling up specifics about room numbers, location to other areas of interest, the leadership team and photos of critical areas in the property. Using applications like Google Earth, a criminal can diagram the structure and their escape routes.” 2 of 6 7/18/2011 5:23 PM
  • 3. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ New Partnerships The National Counter Terrorism Office has, in partnership with local police forces, delivered free workshops throughout the major towns and cities across the country to demonstrate to hotel bosses how to plan, prepare, prevent and recover from any possible act of terrorism. Hoteliers in the UK are now approaching external organisations in a bid to secure the safety of their guests and enhance the status of the business. Farina believes this is an important step to take. “Hoteliers should consider the utilisation of board-certified security consultants and vendors as they will have critical security insight about your property,” he explained. “Let us face it, even the best employee security teams can become complacent and may only be able to view security from the inside out. While this has some benefit, it pales in comparison to a vendor who is experienced in hotel operations and qualified to analyse your property from the outside in or through the eyes of what would be a potential criminal.” Although there are no specific terrorist plots known, the UK threat level remains severe; this according to the Home Office definition, means that ‘a terrorist attack is highly likely’. London in particular is always on high alert and this danger is only likely to increase as the city gears up to host the 2012 Olympic Games. Hoteliers across the UK, but especially in the major towns and cities must work together to protect the industry from the ongoing threat of terrorism. By Phil Benson See Also: 1. Hotel Security: Evolving Security Threats 2. Hotel Security: The Changing Face of Hotel Security 3. Safe Hotels: Securing Safe Hotels in the UK 4. Identification Systems: The Importance of Guest Identification Technology 5. Ireland’s ‘ghost hotels’ to be boarded up Leave a Comment Name (required) Mail (will not be published) (required) Website (optional) 3 of 6 7/18/2011 5:23 PM
  • 4. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ This website uses Gravatar, availiable from Gravatar. Editor's Picks 2012 Olympic Games: Consumer Spending To Soar During 2012 Olympic Games 18 July 2011 Product Showcase: Hotel Bedroom Furniture Terrorist Threat: Hotels Dealing with Terrorist Threats Identification Systems: The Importance of Guest Identification Technology Are you a supplier? Find out more here. Most Viewed Most Commented Photos: Inside the Newly Refurbished Savoy Hotel Hotel group’s collapse leads to sale of 28 stately homes ‘The Hotel’: New Reality TV Series, ‘The Hotel’, Seeks Independent Owners 4 of 6 7/18/2011 5:23 PM
  • 5. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ 2012 Olympics Facts Travel Trends 2011 Opinion Hotelier 3.0: Hotel User Generated Content 13 July 2011 How to Add Value: It’s Got Nothing to Do with Price! 27 June 2011 Customer Service: How to Achieve Great Customer Service 21 June 2011 Latest Suppliers LightAir UK Ltd UK Laundry Services CommentBox â�� revolutionary guest feedback tool American Hotel & Lodging Educational Institute SaveH2O Naxtech.com The Big Umbrella Company Ltd. Also on hotel-industry.co.uk Product Showcase: Hotel Bedroom Furniture 18 July 2011 Terrorist Threat: Hotels Dealing with Terrorist Threats 18 July 2011 5 of 6 7/18/2011 5:23 PM
  • 6. Terrorist Threat: Hotels Dealing with Terrorist Threats http://www.hotel-industry.co.uk/2011/07/terrorist-threat/ Identification Systems: The Importance of Guest Identification Technology 13 July 2011 Champagne: UK Champagne Sales Bounce Back 13 July 2011 The Ritz: Why Remove The Ritz Revolving Door? 13 July 2011 Service Sector: A Slump in the UK Service Sector? 4 July 2011 © Copyright 2011, hotel-industry.co.uk | Hotel Supplier Directory | Subscribe | Articles (RSS) | Contact | Privacy Policy | Terms and Conditions 6 of 6 7/18/2011 5:23 PM