2. TakeON! SERIES – INCREASING PRODUCTIVITY
DOING LEAN?
Lean and other continuous improvement (CI) methodologies provide a
compelling proposition for organisations.
WHEN DONE WELL CI DELIVERS
STRONG RESULTS, BUT THE NUMBER OF
COMPANIES DRIVING ONGOING BENEFIT
IS RELATIVELY SMALL COMPARED TO
THE NUMBER THAT ARE ‘DOING LEAN’.
Issues arise when CI is applied on a project-by-project basis. This can achieve
one-off benefits, but often falls short of sustainable, organisation-wide
progress. This is principally a problem of culture.
UNLESS PEOPLE ARE ENGAGED
COLLABORATIVELY THROUGHOUT
THE PROCESS, THE CHANCES OF
CI ‘TAKING HOLD’ ARE GREATLY
REDUCED.
That’s where a TakeON! series focused on productivity
can be of tremendous benefit.
All of theTakeON! productivity themes have been
designed to run equally well on their own or in
parallel with a planned or existing CI programme.
Talk to your local partner about any area you wish to focus
on in particular.
Wherever you are on your Continuous Improvement
journey, a Productivity Series will help you to
achieve a sustainable lift in business performance.
3. The ON2net - continual online support,
coaching and collaboration
Conversations
with your teams
Management
capability
building
Insight
into action
Most
Significant
Change
SET-UP
REVIEW
DIAGNOSTIC
FOUNDATION
WORKSHOP
YOUR CHOICE OF THEMES
LEARN MORE AT:
“Despite often promising early results, the research
shows that at least 50% of business improvement
programmes are doomed to fail... without improving
the company culture and behaviours, no amount of lean
tools and techniques will be able to achieve sustainable
performance improvements.”
Peter Hines, Chairman, S A Partners
Winner of the Shingo Prize for Excellence in Lean Research 2009
Themes for a typical Productivity Series might look like this. MANAGEMENT MATTERS: Customer Focus; Value Stream
Thinking; 7 Types of Waste. BUSINESS MATTERS: Adding Customer Value; Think Joined Up; Waste Not, Want Not.
HOW IT WORKS WHAT ARE THE RESULTS?
• A series of workshops for managers
to kick start the right productivity
conversations in your business
• Tools and resources picked specifically for
your organisation and your challenge
• Team conversation tools to help managers
get the conversation started with their
teams
• Online connection and collaboration
through the ON2net
ATakeON! productivity series helps:
• Motivate and equip people across the
business to play an active role
• Develop the capability of leaders at all levels
• Embed the behaviours required for
methodologies such as Lean and
Six Sigma
• Deliver immediate incremental
improvements at the team level!
4. Download
Debate
Dialogue
DIALOGUE VS.
DOWNLOAD
Good conversation
drives good collabo-
ration. Saying“Just do
more” doesn’t achieve
much when you’re
chasing productivity.
Real performance
improvement comes
through setting good
context, and gaining
commitment instead
of demanding
compliance!
LEADER LED
Critical to the
TakeON! process
is that it’s Leader
Led, so it doesn’t
rely on external or
internal experts.The
Leader Led element
generates ownership
and accountability.
It’s credible,
authentic, and truly
transformational.
RELEVANT
TakeON! is highly
relevant. Research
tells us that
managers learn
most when they can
apply it immediately
to normal business
needs and priorities.
Development is
happening all the
time, not just in
the classroom.
SUSTAINABLE
All new initiatives
start with a bang!
But many fade once
the novelty has
worn off. Through
regular focused
team conversations,
TakeON! ensures
that productivity and
performance never go
out of fashion.
“Personally I have benefited as I used to hide behind and just listen, but now
I speak out. The best part is, I feel the Bank is listening because the changes
are results of our ideas.” —Bank Employee
HERE’S AN EXAMPLE
Increased performance experienced by a Malaysian high street bank after 12 months using
TakeON! principles
EFFICIENCY:
Cards approval time
down 41%
CUSTOMER EXPERIENCE:
Branch wait times
down 59%
QUALITY:
Card sales submission errors
down 93%
WHY IT WORKS
Key TakeON! principles underpin the approach
before
before
before
after
after
after
The Leadership Sphere 1300 100 857 phillipr@theleadershipsphere.com.au theleadershipsphere.com.au
