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Introduction to Social Media
(Marketing) for Creatives
@PhilOakley
from
@OutserveWeb
3
Philip Oakley
Outserve Limited
http://uk.linkedin.com/in/philoakley
http://about.me/philoakley
Introduction to Social Media
• How Social Media can help creative businesses.
• Do’s and don’ts of Social Media
• Site by site basics (Twitter, LinkedIn and Facebook)
• Tips on using Social Media
• How to build your company brand using differing platforms
• Create new customers
• Legalities in the use of Social Media
Social Networking Definition
Social networking is the practice
of expanding the number of one's
business and/or social contacts by
making connections through
individuals.
What is Social Media?
media for social interaction, using
highly accessible and scalable
publishing techniques.
http://en.wikipedia.org/wiki/Social_media
2013 social media marketing
industry report
Generating more business exposure
Increased traffic
Improved search rankings
Generated Leads
http://www.socialmediaexaminer.com/report/
89%
78%
62%
64%
2013 social media marketing
industry report
Generating more business exposure
Increased traffic
Improved search rankings
Generated Leads
http://www.socialmediaexaminer.com/report/
89%
78%
62%
64%
Paid Owned Earned
Social Media for Business
So you think you want a
Social Media Strategy?
Relationships
Listening
3 Steps
SEARCH LISTEN ENGAGE
SEARCH LISTEN
SEARCH LISTEN ENGAGE
Your Goals
Goals
Possible Goals
Present your portfolio
Get recommendations and reviews
Network where your potential clients are
Find and be found in a niche
Find and be found local
Get Feedback
Market Research or get feedback
Be mobile friendly
Listen
SET GOALS
Match Online
Activities to
Goals
Right Tools..
Right Places
Authority
&
Credibility
•Goal
•Audience
•Metrics
•Tactics
4 Step Plan
Social Networks/Discussion
Social Networks/Discussion
Social Networks/Discussion
Social Networks/Discussion
Topshop video
Photo/Images
Photo/Images
Photo/Images
Photo/Images
Video
Video
#ASOSUnbox
Location based Services
575 × 240 - beerpulse.com
Location based Services
Location based Services
Communities and Groups
Other
Scribd for Documents
Slideshare for Presentations
Discussion and brain storm
What type of social
network(s) and
social media would
suit your business?
Network No's
         
15,900
16,500
22,700
B2B
B2B
Business to Business
B2C
B2C
Business to Consumer
H2H
H2H
Human 2 Human
Demographics
What social
networks are
your target
audience using?
Site By Site Basics
Twitter
140 character tweets
Like text broadcast to the world
Include references to other users (@conversations)
Can do private messages (D philoakley)
Hash tags can be used to group conversations
Facebook Basics
Massive Social Network
Great for personal sharing, connecting and interaction
Business Pages free but can be hard to ger engaement
Massive advertsing platform
Groups for discussion
Can use personal profile for networking
Do's and Don'ts of Social Media
7 tips for

Invest in your profile

Recommend People

Ask for Recommendations

Join Groups (Peers and Prospects)

Ask and Answer questions

Don't link for the sake of it

Link to me - www.linkedin.com/in/philoakley
7 tips for

Use a Twitter Client (Hootsuite)

Use Twitter Search/Google Realtime search

Follow People

Engage (otherwise don't bother)

Publicise but mix with other content

Link to your blog/site

Think of ways to use (internal/mobile/text)
7 tips for

Consider adding friends for Business

Use Business Pages

Link Content (Twitter, Youtube, Blog posts)

Join or create a Group

Post engaging content/ask questions/engage

Facebook applications - Slideshare

Advertise on Facebook
Do's and Don'ts of Instagram
Do's
- Take regular and consistent photo's
- Use Hashtags
- Follow people
- Engage/comment on other photos/reply to yours
- Like other peoples photos
- Tag people in shots
- Take the best (most interesting picture you can)
- Look at other camera Apps to take photos
- Share to other social networks to get more follows
Don't
- Over post (one a day is fine)
- Underpost
- Not engage
- Like every photo
- Only share to other networks where appropriate
Useful Tools
Websites:
Followgram.me – web
interface
Statigr.am – Statistics
Apps
Overgram/Instatext Apps
– add text to photos
Picframe App -add
Do's and Don'ts of
Do's
- Create Multiple Boards
- Use interesting Board names and good covers
- Post interesting and relevant images/links
- Add Pinterest buttons to you website
- Always link your pins to original source
- Comment on other peoples pins
- Use questions on comments to increase engagement
Don't
- Don't Post lots at once spread out
- Don't post randon things
- Don't pin just your own stuff
- Don't stop pinning
- Don't post to links that will not last a while
How to build your company brand using
differing platforms?
Pick your platforms, based on:
Your products and services
Your prospects preferences
Your style of business
Your style of commuication/interaction
New Customers
Go where your prospects are
Go where your prospects want you to be
Find and be Found
Create Content and Conversation
Engage
•Goal
•Audience
•Metrics
•Tactics
4 Step Plan
Get new sales
Follow up
and contact
Ecommerce –
Sales
Attract to
Location/Venue/
Event
Add to CRM
Email List
Legal Issues (Disclaimer*)
- All businesses should have a social media policy
- Staff Behaviour and Guidelines
- Consider Professional bodies and sector legal issues
- All normal laws apply e.g. data protection
- Policys should empower as well as restrict
- Consider the cost of not doing as well as doing?
- Consider all social media as Public Domain.
- Professional/Private is blurred.
- Read T&C's especially when they change
LEGAL DISCLAIMER
*This does not
constitute legal advice
and you should seek
qualified legal advice
where appropriate
Wren StudioVideo
What we do?
Outserve provides consultancy to
help businesses get the most from
technology and the web.
123
Philip Oakley
Outserve Limited
http://uk.linkedin.com/in/philoakley
http://about.me/philoakley
Introductions to Social Media for Creatives

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