Note: Link To Radio Interview with Shep Hyken: http://www.blogtalkradio.com/jon-hansen/2012/12/21/how-customer-service-will-fix-the-us-economy-wshep-hyken
According to New York Times bestselling author Shep Hyken (The Amazement Revolution), The US economy is still sputtering.
Fortunately, Hyken believes that there is a solution that is guaranteed to turn things around.
A solution that Hyken stresses does not depend on any political movement, party or candidate, but a solution that we must implement in the marketplace . . . one customer at a time.