1. Customer Service Office
72 Wielicka Street
30-552 Krakow, Poland
Phone: +48 (12) 688 26 00
Fax: +48 (12) 688 26 99
Email: office@dotpay.pl
OFFER
Internet payments
I. Offer
II. Price lists
2. Internet payments
(Offer – Price lists)
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Credit cards
Payment with a credit card is a very popular, simple and convenient payment method. Payments can
be made with a card issued both in Poland and abroad. Additional security guarantees that such
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In Dotpay service, you can effect transactions with the following payment cards:
Transfers and e-transfers
This service fully integrates online shopping with a bank account. At the time of finalising the
purchase, all transfer details are filled in automatically and a customer does not have to manually
enter the order number or value, account number, name of the shop or any other data required to
make proper payment.
In Dotpay transactions can be effected via the following transfers:
Benefits of transfer payments:
fast – the transfer is effected instantly, at the bank’s booking hours,
cheap – transfers as free of charge payment channel,
secure – transactions are fully secured.
Also holders of the following accounts:
iPKO (formerly Inteligo PKO BP S.A.) PKO BP S.A
Pekao24 Pekao S.A.
Millenet Millenium Bank S.A.
KB24 Kredyt Bank S.A.
Sez@m Bank BPH S.A.
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Dotpay Sales Department: 72 Wielicka Street, 30-552 Krakow, Poland, phone: +48 12 688 26 50, e-mail: sales@dotpay.pl
3. Internet payments
(Offer – Price lists)
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Deutsche Bank Deutsche Bank S.A.
ING Online ING Bank Śląski S.A.
CitiBank Citi Bank Handlowy S.A.
BOŚBank24 Bank Ochrony Środowiska
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eBGŻ Bank Gospodarki Żywnościowej
InvestBank InvestBank
Fortis Bank Planet Fortis Bank
VW Bank Direct VW Bank
Lukas Bank Lukas bank S.A.
oraz płacący przekazem/przelewem bankowym z dowolnego banku
can effect online bank transfers for online shopping in your shop or service in a prompt and secure
manner.
Multicurrency payments
Accepting payments via credit cards in foreign currencies is a solution for e-merchants selling for
customers all over the world. It is perfect to be used in:
shops and Internet services aiming at foreign customers;
shops and services which want to gain foreign customers paying with currencies.
Payments in Euro, USD, GBP are not exchanged into PLN currency which means that buying a product
for USD 100 your customer credit card will be charged with the same amount, USD 100. Your Dotpay
account will be debited with USD 100 without exchanging into PLN.
Thanks to electronic Dotpay payments foreign payments can be accepted with such cards: Visa,
VisaElectron, MasterCard, MasterCard Debit, Diners, Carte Bleue, CartaSi and Dankort.
For more information, please contact Dotpay Sales Department.
Moneybookers Electronic Wallet
Moneybookers electronic wallet payment - is a new way to pay for Internet shopping available by
Dotpay. All Moneybookers users, which number rises up to 5 million all over the world, can use
electronic wallet. For Dotpay users it is another payment channel for Polish and foreign clients.
Credit and debit cards, e-transfers serviced by Moneybookers gate
Travel offices, portals and internet shops, sellers and merchants active on international and local
action sites may now easily reach the buyers, who wish to pay with popular credit and debit cards:
American Express, Visa, Visa Electron, MasterCard, Diners Club, JCB,
_________________________________________________________________________________________________________
Dotpay Sales Department: 72 Wielicka Street, 30-552 Krakow, Poland, phone: +48 12 688 26 50, e-mail: sales@dotpay.pl
4. Internet payments
(Offer – Price lists)
_________________________________________________________________________________
4B credit cards (Spain),
CartaSi credit cards (Italy),
Euro6000 credit cards (Spain),
PostePay credit cards (Italy),
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Nordea debit cards (Sweden, Finland),
Carte Bleue debit cards (France),
Maestro debit cards,
Solo debit cards (UK),
Laser debit cards (Ireland).
The above described credit cards payments may be complemented with local bank e-transfers, also
available at Dotpay:
EPS (Austria),
ELV (Germany),
Sofortuberweisung (Germany),
GiroPay (Germany),
HomePay (Belgium),
Ideal (Holland),
Entes (Singapore).
_________________________________________________________________________________________________________
Dotpay Sales Department: 72 Wielicka Street, 30-552 Krakow, Poland, phone: +48 12 688 26 50, e-mail: sales@dotpay.pl
5. Internet payments
(Offer – Price lists)
_________________________________________________________________________________
Price lists
ANNEX 1
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TABLE OF CHARGES AND COMMISSIONS
NATURAL PERSONS RUNNING A BUSINESS ACTIVITY (SOLE TRADERS)
BUSINESSES WITH LEGAL PERSONALITY
INSTITUTIONS AND FOUNDATIONS
Item Payment method Commission on transaction amount
(1)
1. Payment cards 2.8% (*)
2. Electronic transfers, e-transfers, money orders and 2.8% (*)
transfers(2)
3. Payment cards and Moneybookers electronic transfers According to Annex 1
4. Mobile payments (mPay) 2.8% (*)
5. UKash vouchers 7.0% (*)
(*) no less than 0.3 PLN
Other charges
Sending money to specified bank acccount 1 PLN
Account activation 10 PLN
NATURAL PERSONS NOT RUNNING A BUSINESS ACTIVITY
Item Payment method Commission on transaction amount
(1)
1 Payment cards 3.9% (*)
2 Electronic transfers, e-transfers, money orders and 3.% (*)
transfers (2)
3 Payment cards and Moneybookers electronic transfers According to Annex 1
4. Mobile payments (mPay) 3,9% (*)
5. UKash vouchers 7,0% (*)
(*) no less than 0.3 PLN (**) no less than 0.5 PLN
Other charges
Sending money to specified bank account 1 PLN
Account activation 10 PLN
(1) Visa, MasterCard, EuroCard, JCB, Diners Club, PBK Styl, Polcard payment cards whose issuing
bank permits making payments online via the First Data gateway.
_________________________________________________________________________________________________________
Dotpay Sales Department: 72 Wielicka Street, 30-552 Krakow, Poland, phone: +48 12 688 26 50, e-mail: sales@dotpay.pl
6. Internet payments
(Offer – Price lists)
_________________________________________________________________________________
(2) Payment methods: mTransfer, MultiTransfer, Pład z Nordea, BPH Pay By Link, Pekao24
Przelew, Przelew24 BZWBK, Płacę z Inteligo, VIA Moje Rachunki, ING Online, Przelew z BPH,
Przelew bankowy, Przekaz pocztowy, Pekao24, Millenet, Deutsche Bank PBC, Kredyt Bank
KB24, Inteligo PKO BP, Lukas Bank, CitiBank Handlowy, Invest Bank, BGŻ, BOŚ, Fortis Bank,
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Przelew z mBank, Przelew z MultiBank, Żabka Zielone Okienko, VW Bank Direct.
ANNEX 2
TABLE OF CHARGES AND COMMISSIONS
For payment methods serviced by Moneybookers gate
Item Payment method Commission on transaction amount
(1)
1 Payment cards 2.8% (2)
2 4 B credit cards (Spain) 2.8% (2)
3 CartaSi credit cards (Italy) 2.8% (2)
4. Euro6000 credit cards (Spain) 2.8% (2)
5. PostePay credit cards (Italy) 2.8% (2)
6. Nordea debit cards (Sweden, Finland) 2.8% (4)
7. Carte Bleue debit cards (France) 2.8% (2)
8. Maestro debit cards 2.8% (3)
9. Solo debit cards (UK) 2.8% (3)
10. Laser debit cards (Ireland) 2.8% (4)
11. EPS bank e-transfer (Austria) 3.8% (4)
12. ELV bank e-transfer (Germany) 2.8% (2)
13. Sofortuberweisung bank e-transfer (Germany) 2.8% (2)
14. GiroPay bank e-transfer (Germany) 2.8% (2)
15. HomePay bank e-transfer (Belgium) 2.8% (4)
16. Ideal bank e-transfer (Holland) 2.8% (3)
17. Entes bank e-transfer (Singapore) 2.8% (5)
18. Moneybookers wallet 2.8% (2)
19. Making a partial or full transaction refund 10 PLN
20. Chargeback fee 100 PLN
(1) – Payment cards Visa, Visa Electron, MasterCard, American Express, Diners Club, JCB,
(2) – plus 0.80 PLN per transaction,
(3) – plus 2.00 PLN per transaction,
(4) – plus 1.30 PLN per transaction,
(5) – plus 5.00 PLN per transaction.
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Dotpay Sales Department: 72 Wielicka Street, 30-552 Krakow, Poland, phone: +48 12 688 26 50, e-mail: sales@dotpay.pl