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- 2. Table of Contents
INTRODUCTION........................................................................................................................................................ 3
INTENTIONAL ACTION .............................................................................................................................................. 3
PROACTIVE VS. REACTIVE MARKETING .................................................................................................................... 4
OUR MINDSET CREATES OUR OUTCOME ................................................................................................................. 4
PASSIVE VS. ACTIVE VS. AGGRESSIVE ...................................................................................................................... 5
HOW TO TURN AN ELEVATOR SPEECH INTO A PUBLIC SERVICE ANNOUNCEMENT ................................................. 5
THE FORMAT OF THIS REPORT ................................................................................................................................. 8
IDEAS FOR BRAND NEW NETWORK MARKETING DISTRIBUTORS ............................................................................ 8
IDEAS ON HOW TO MEET NEW PEOPLE ................................................................................................................... 9
WHERE TO MEET NEW PEOPLE - NETWORKING .................................................................................................... 10
MARKETING AT YOUR PARTIES OR PRESENTATIONS ............................................................................................. 13
MARKETING TO CURRENT CUSTOMERS ................................................................................................................. 14
MARKETING AT THE OFFICE ................................................................................................................................... 16
ON THE INTERNET .................................................................................................................................................. 16
AFFILIATE WITH OTHER BUSINESSES...................................................................................................................... 18
ADVERTISEMENT – FREE AND PAID ....................................................................................................................... 19
BECOME YOUR OWN ADVERTISING DEPARTMENT ............................................................................................... 20
MISCELLANEOUS IDEAS ......................................................................................................................................... 23
CLOSING ................................................................................................................................................................. 25
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 2
- 3. Introduction
We all start out excited in our network marketing businesses and usually, as long as we’re
generating leads, we stay excited. However, when we run out of leads or ideas, this is when we
lose our enthusiasm for building our business.
That is why we created this document. This report is meant to be used as a guide to get our
juices flowing and to give us ideas on how to market our businesses . . . offline and online.
It would be impossible to market our businesses in all the ways listed in this report. In fact, if
would probably be an exercise in frustration if we tried to apply all 107 tips to our businesses.
The ideas in this report are meant to help keep us excited as well as stimulate some of our own
marketing ideas. They are meant to be a jumping off point for each of us to look at our
businesses with new eyes.
Pick one or two of the ideas, try them out, apply them, hone them, and hone them some more .
. . then try other ideas. All of these ideas have been successful for someone.
Before we begin, we’d like to clarify a few very important points . . .
Intentional Action
Many of us have heard about “inspired action”, but the term “intentional action” may be new.
In our 6-CD-set Train your Brain, (available at http://www.themindaware.com) we go into great
detail on the subject of intentional action.
Intentional Action is defined as “the action we take AFTER we’ve moved ourselves to an
emotionally positive place.”
What we mean is . . . If we are feeling depressed, angry, or frustrated about our businesses . . .
we should not take action.
Our ONLY task if we’re feeling depressed, angry, or frustrated is to do things which help us to
feel good. This could be listening to music, taking a walk, petting the cat, reading motivational
material, or listening to self-help CDs, but we must get ourselves “feeling good” before we take
action.
If we are having any negative feelings, our ONE and ONLY JOB is getting ourselves into a more
emotionally positive feeling place. After we do this is . . . then we can take action.
By action, we might mean picking up the phone to call customers, talking to people about our
business, or marketing our businesses in any one of the ways mentioned in this report.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 3
- 4. This is intentional action.
Please refer to the CD-set, “Train your Brain” for more information about intentional action.
We can’t say this enough. For any of our actions to be truly successful . . . we must have a
positive mindset . . . (hopeful, excited, positive expectation, etc) . . . before we take action.
Proactive vs. Reactive Marketing
Know the difference between proactive and reactive marketing.
Reactive marketing is promoting our business by handing out business cards, distributing
catalogs, posting flyers, passing out a bunch of information, hoping for the best, and sitting by
the phone, waiting for it to ring.
On the other hand, proactive marketing, while including some of the very same techniques as
reactive marketing, has a more hands-on approach by following up promotional material with
something more. For example, passing out a business card or handing out a catalog is typical of
reactive marketing, but it becomes proactive when we get contact information in return and
follow through with a phone call or an email.
With proactive marketing, there’s no need for us to wait for or react to anything. We are
always contacting the customer. We are never waiting for them to contact us. We are in
control. Proactive marketing focuses on interaction with people and building relationships as a
means of gaining more customers and marketing our businesses more effectively than does
reactive marketing.
This report incorporates ideas from both proactive and reactive methods and our businesses
should also incorporate both types of marketing. Each method has its rightful place in
marketing our businesses. And while both approaches will work for us, as a general rule . . .
proactive methods will always yield better results.
Again, knowing the difference between reactive and proactive marketing is very important to
our success.
Our Mindset Creates our Outcome
We discuss the topic of our minds creating our reality with more detail in Train your Brain,
available at www.themindaware.com, so we’ll only cover it briefly here.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 4
- 5. Regardless of whether we have one prospect in our rolodex or one party on our books, carrying
ourselves as though we are busy and developing confidence about our businesses . . . will
bring us more success.
We should always think of ourselves as a successful businesses people.
When people approach us, if they sense we are feeling good about our businesses, they will
want what we have! In other words, if people sense we are busy, confident, and prosperous,
they will want to be part of the action.
Passive vs. Active vs. Aggressive
Become an active marketer.
Passive marketers utilize . . . only passive marketing techniques. This is similar to reactive
marketing in that passive marketers will literally pass out information, place ads, or post signs
and then wait for the response. Rarely are passive marketers ever having conversations related
to their businesses with real, live people. Passive marketers are almost never in control of
their businesses.
Aggressive marketers . . . are always talking about business. They’re always wearing logo
clothing, have blinking ID badges, or “ask me about my business” buttons. They’re always
blasting sales pitches via social media but have difficulty answering a simple question like . . .
how are you? Aggressive marketers may be in control of their businesses and also having many
conversations with other people about their businesses but their aggressive selling methods
often. . . turns people off from their products.
Active marketers, on the other hand, always balance business, friendship, and family. We
may wear logo clothing, bags, or water bottles advertising our businesses, but we have other
interests. We are authentic people with diverse lives and most importantly . . . we are sincerely
interested in the people we interact with on a personal level . . . even the people we are
selling to. We exude a security about our business. People see us as experts because we not
only talk about our businesses confidently, but we also talk about other subjects as well. We
are never so driven by our need to sell that we lose being present and personable to others.
Active marketers always outperform both passive and aggressive marketers.
How to Turn an Elevator Speech into a Public Service Announcement
We’ve all heard the terms elevator speech or 30-second commercial, right? We use these
marketing terms for the quick answer we give when someone asks us that age old question . . .
what do you do?
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 5
- 6. It’s inevitable people will ask us what we do for a living and, as network marketers, we’re often
told this simple question is our golden opportunity to create an elevator speech or 30-second
commercial as a means of increasing sales, sponsoring new team members, etc.
At The Mind Aware we wholeheartedly agree someone asking us what we do for a living is the
perfect opportunity to market ourselves and our businesses. But why not take this golden
opportunity to do something different, something more effective in the long run? Why not take
this opportunity to create our very own . . . Public Service Announcement.
Why a public service announcement?
With a 30-second commercial we are selling something. By creating an elevator speech we are
always talking at someone. Customers are tired of being sold to. With a public service
announcement . . . our intention is to always be of service or a benefit to our customers.
When we are selling someone our products we want to involve our customers at every step in
this process.
Informing our customers we will always meet their needs is one of the most effective marketing
approaches we will ever use as network marketers. Thoughtful, service-oriented selling
methods build long-term relationships with customers and bring about good outcomes for
everyone involved.
So, rather than creating a clever 30-second commercial or honing our elevator speech to gain
new customers . . . create a public service announcement.
Here are some tips for creating an effective Public Service Announcement:
Always keep our audience in mind. What is of interest to them?
Always list the benefits of our products. How are we helping people?
Always keep our public service announcement to a few sentences. Anything longer
than that will lose people’s interest in what you have to say.
Always use words which create an opening for the other person to participate. This
means being broad in our descriptions. When we create an opportunity for a person to
ask for clarification about what we do, we’re not only encouraging their participation,
we’re also creating a relationship.
Always be ourselves. Be natural.
Here are some examples based on a variety of products and services:
“I help people lose that final 10 pounds . . .”
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 6
- 7. “I do in-home educational seminars teaching women how to put more romance into their lives .
..”
“I keep families healthy during the flu season . . .”
“I help ordinary people make sense of investment . . .”
“I help women look and feel younger . . .”
“I teach people how to have more energy throughout the day . . .”
In some cases, we may want to develop two or three answers so we can interchange them
based on the type of person we are addressing.
It’s also a good idea to keep in mind we’re creating a dialogue which means we may want to
end with a question. For example, something as simple as “Have you ever heard of (name of
your company)?” will engage another person. If our Public Service Announcement is interesting
enough, people will be asking us questions.
Practice! If we look in a mirror and practice our Public Service Announcements, we quickly find
out what feels comfortable to us.
Our Public Service Announcements are platforms for creating relationships. They are not
meant to sell someone something.
When we practice several variations of our Public Service Announcements, we not only find one
which works well for us, we also become more comfortable talking about our businesses on a
personal level. The ability to interact with our customers on a personal level always adds to
our success.
A person’s response to our Public Service Announcements is not an affirmation or a rejection of
our businesses. It is only a means to get an answer to the question . . . “What is the next step I
would take in developing a business relationship with this person?”
Many times, when we create a dialogue and build a relationship with someone, we end up
gaining new customers or team members. Not only the person we’re talking with, but also
many people they might know. Good service creates word-of-mouth buzz about ourselves and
delivers results for both parties. A Public Service Announcement tells our customers . . . we care
about them.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 7
- 8. The Format of this Report
We are aware network marketing businesses come in many forms, so we’ve included as many
ideas as possible in our report. We have ideas for those in party plan companies, ideas for
those in direct sales companies and ideas for people who market on the internet. When we say
we have an idea for everyone, we mean it.
Therefore, in order for any of you to find the type of idea which best serves your business right
now, we’ve divided this report into sections:
Brand New Network Marketers – First Steps
How to Meet New People
Where to Meet New People
Marketing at Parties or Presentations
Marketing to Current Customers
At the Office
On the Internet
Affiliate with Other Businesses
Advertisement – Free and Paid
Become your Own Advertising Department
Miscellaneous Ideas
Please remember . . . don’t get overwhelmed. We want this report to inspire! Pay attention to
your feelings. Successful actions always occur when we are feeling good. This is a time for
different ideas, new ideas. Pick as many ideas as you like and run with them! And . . . enjoy!
Let’s get started . . .
Ideas for Brand New Network Marketing Distributors
Tip #1. Invite a Friend to Open your Distributor Kit with You. Open the box or
envelope containing your new consultant information with a friend or even better,
multiple friends. Have them over, pop some popcorn, put in the company DVD, and if
your kit includes some of your products, let them peruse the goodies with you.
Tip #2. Contact your Circle of Influence. Make a list of the people you know from all
areas of your life. Sometimes this is referred to as your FRANKS list. FRANKS stands for
Friends, Relatives, Acquaintances, Neighbors, Kids, and Spouse.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 8
- 9. As you are developing your list from every aspect of your life, remember to include
people from the past such as co-workers from previous jobs. Remember to mix and
match categories (i.e. my sister’s hairdresser or my husband’s co-worker’s wife).
Let these people know about your new business. Call them, send them an email, or
maybe a flyer in the mail, Making sure everyone in your circle of influence knows what
you do for a living is very effective in getting new customers.
It’s not a bad idea for seasoned network marketers to revisit their FRANKS list as well.
Sometimes we get busy and overlook the most obvious prospects. You do not want to
be at the next company extravaganza and see that the new top hot shot in the company
is your old best friend from high school . . . or that he or she is signed with someone
else’s team. !@#$%^&!!!!!
Tip #3. Hold an Open House. Pick a date to hold an open house party for everyone from
your FRANKS list. Make sure to have a start time for a presentation and tell people to
be on time.
When you (or a friend) hold an open house for your new business, you now have a
reason to call everyone on your FRANKS list. You can invite them to the open house!
Have product prizes, discounts, booking bonuses, drawings, fun things to do, or a
“mystery host”, and of course, have products for sale. Holding an open house is a great
way to kick start your new business or give an existing business a needed boost.
Ideas on How to Meet New People
Practice your Public Service Announcement, go to public places or events, and talk to people
about your business! In order to meet people, you must go to the places where people gather.
Tip #4. Get Contact Information. When you are talking with someone about your
business, smile and give them your business card. Remember, always be proactive in
your marketing approach by asking for a business card or contact information in return.
This will get you more new customers. An easy way to do this is offer free samples of
your product or a discount coupon. Carry blank business cards with you and if the other
person doesn’t have a business card, have them fill out their contact information on one
of these blank cards. After you send the samples or discount coupon, follow up with a
phone call to make sure the package arrived safely or do a two minute survey asking
how they liked the sample product.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 9
- 10. Tip #5. One Easy Ice Breaker. If you feel at a loss searching for a way to approach
someone new, try putting a big smile on your face, hand them your card, and say, “Here
you go. I’m shamelessly promoting my business.” If they smile or laugh, you may just
strike up a conversation.
Tip #6. Show Off Your Business. Wear logo-wear or buttons that show off your
business. If you’re feeling really cheeky, wear it upside down. Carry bags that show off
your catalogs or logo. People will approach you and ask you about your business.
Tip #7. Use Your Products. If possible, bring your products to social gatherings. If you
are in the food business and you are attending a pot luck event, bring a dish from your
line with recipe cards. If there is a hand lotion in your line, take it out of your bag and
share it with others you meet.
Tip #8. Bring Your Presentation With You. If you have a small bag with a few of your
hottest products, you can always give a mini-presentation on the spot when the
opportunity presents itself.
Where to Meet New People - Networking
Tip #9. Servers in Restaurants. Servers and bartenders like to control their income
which is why they work for tips. People in these professions are some of the best
prospects for network marketing businesses. Practice striking up conversations with
people in the service industry.
Ask them about lives and the place they are working? Do they like it? Is it busy? Don’t
be afraid to compliment them (i.e. “You’ve got a great personality. You would be
fantastic in my business.”)
Whatever you say, be yourself and think about their needs first. Remember, you are
only striking up a conversation to develop a relationship and to determine the next step
and NOT to sell them on anything.
Create a card that you can leave behind with your tip. On one side you can say “Thank
you for the excellent service, you are really good at what you do. If you’d be interested
in making additional money, you’d be really good at . . . (name of your company). On
the other side of card, detail the benefits of your job (i.e. flexible hours, good pay) and
include your contact information.
Tip #10. In the Health Club. Especially good if you are selling a health product. Start
going to the gym (if you aren’t already). It will be good for you and good for your
business. If you are there regularly, you will see the people who are also there regularly.
These are people with whom to strike up a conversation.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 10
- 11. Tip #11. Clerks in Retail Stores. Most network marketing opportunities offer more
money in one night than most retail jobs pay in a week. Most people in retail don’t
know this. If you meet someone friendly, think about whether they might be a good fit
for your team?
Tip #12. Those Chatty People Who Approach You. If you are a reserved or quiet person,
you will be able to identify with and appreciate this suggestion. Have you ever been in a
public bathroom, the aisle of the supermarket, or waiting in a checkout line and
someone starts talking with you? You may not feel like talking to them, but they start
chatting away anyway? Make sure to pull out a business card and say, “you seem so
friendly, I’m going to give you my business card.” If you are going to chat, you may as
well be discussing your business, right?
Tip #13. Places Where You Do Business. Who are the people you see several times a
week? Think about it. We tend to overlook the people we know the best. Don’t forget
to talk with the people you see frequently at the post office, grocery store, gas station,
drycleaners, library, bank, doctor’s or dentist’s office, hair or nail salons, or any other
place you do business.
Tip #14. Read your Brochure or Catalog in a Public Place. When you are waiting, read
your brochure or catalog. Hold it up so people can see the topic. You’ll attract attention
and you can always hand it to the person next to you when you are done. It’s another
conversation starter.
Tip #15. UPS or FedEx Delivery Person. Even if you haven’t left the house, people stop
to see you. Make sure to give them a catalog, brochure, business card and/or samples.
Tip #16. Business Networking Clubs or Organizations. Groups like BNI (www.bni.com) or
the Business and Professional Women’s Organization (www.bpwusa.org) are clubs
which hold networking events where individuals come and discuss their businesses with
like-minded professionals. Most of these groups have local chapters. Check out their
websites for more information.
Tip #17. Direct Sales Clubs. Groups like the Direct Sales Association (www.dsa.org) and
the Direct Sales Women’s Alliance (www.dswa.org) also usually have local meetings and
local chapters. Become involved with one in your area and you will be able to network
with individuals in other network marketing companies. One of the best ways to book a
party is to do a swap with a professional from another company. Hold a party for them
and they will hold a party for you.
Tip #18. Local Business Journals. Most local business journals post events such as grand
openings, after-hours meet and greets, breakfast meetings, networking events, lunches,
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 11
- 12. and so on where business people gather. Pick up a copy of your local journal or go
online at www.bizjournals.com to see listings for dozens of major cities in the U.S.
Tip #19. Chamber of Commerce. Depending on the size of your community, the cost of
the membership, and the nature of your business, becoming a member of your local
Chamber of Commerce can sometimes be worth the investment. Chambers usually hold
weekly or monthly events, as well as annual meetings. You may even find yourself
attending their events because of your affiliation with your day job.
Tip #20. Find Groups Online or List Your Own Meeting. Find business networking groups
in your local area through Business Networking International (www.bni.com) or find
more casual gatherings through Meet Up (www.meetup.com.) Meet up will show you
any local meetings which are open to the public. Better yet, list your own opportunity
meeting or team meeting on a regular basis.
Tip #21. Civic Organizations. Rotary Clubs, VFWs, Optimists Clubs, etc. would all fall into
this category. All of these civic organizations have gatherings where you can meet other
members. In addition, many times they are looking for speakers for scheduled events.
If your product is a fit for their organization, you could do a presentation for the
members.
Tip #22. Church or Other Religious Organizations. If you are part of an organized
religion, your church may sponsor events or have volunteer opportunities where you
can meet people.
Tip #23. Trade Associations. Does your business cater to a certain trade or have you
noticed people from a certain trade end up being your best customers? Find out where
these people gather and you will meet people who already have a natural propensity to
your products.
Tip #24. Alumni Organizations. Attend alumni events or even school reunions.
Tip #25. Paid Clubs. Do you belong to a country club, golf club, or other membership
organization? Attending their events or even just hanging out on the premises is a great
way to meet new people.
Tip #26. Hobbies and Social Clubs. Any place where like-minded people gather. This
category would include food clubs, book clubs, toastmasters groups, and health
organizations. If people are getting together to do something social, you can attend
these gatherings. Or if the group is a match for your product, ask if they are looking for a
speaker. Many times groups that meet on a regular basis are looking for something new
and interesting to do at a meeting.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 12
- 13. Tip #27. Take a Community Education Class. Take a community education class on a
topic that is directly related to your products and you will meet a group of people who
are also interested in the same product.
Tip #28. Places you Volunteer. If you volunteer for the PTA, your child’s school, a
community support service, a public charity, or any other type of organization, you will
often be in contact with the same people on a regular basis.
Tip #29. Cultural Events. Attending a play or a music event? Visiting an art museum or a
historical society? Bring business cards and, if possible, wear something with your
business logo or carry a bag with logo printed on it.
Tip #30. Sporting Events. Take a walk at half-time or during the 7th inning stretch. Strike
up a conversation with the people seated next to you or in the concession line.
Tip #31. Kids Events – Sporting or Otherwise. Get to know the other parents. You will
be seeing them over and over again at the same events and so develop a relationship
with them.
Tip #32. Hang Out Where Kids Gather. Where there are kids, there are parents. Hang
out in the park, the play area of a shopping mall, or bring your kids to lunch at the local
fast food play area. Strike up conversations with parents.
Marketing at your Parties or Presentations
Tip #33. Coach your Party Host. Establish good communication with your party hosts
and make sure they understand the benefits of having high attendance and future
bookings at their shows. What’s in it for them? Give good incentives to thank your
hosts for working on your behalf.
Tip #34. Mention Bookings and Your Business Opportunity at the Party. Make sure to
mention the incentives for booking a party at least three times during a party – at the
beginning, in the middle, and at the end. The same goes for the business opportunity.
Every guest at every party could be a potential team member.
Tip #35. Showcase your Hosts. Have your hosts stand up and say why they booked their
parties. At the end of your parties announce how much free product the hosts received
and encourage applause.
Tip #36. Play a Booking Game. The list of booking games is limitless. Check your
company training manual or ask your sponsor or upline if they can recommend a good
booking game or just go online and search “booking games” for ideas.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 13
- 14. Tip #37. Completing the Order Form. Ask every single customer if they are interested in
booking a party or getting more information on the business opportunity when you are
filling out their order form. Don’t prejudge. Make it a habit. Ask each customer, “On a
scale of 1 to 10, how interested are you in booking a party?” Then, “On a scale of 1 to
10, how interested are you in the business opportunity?” The answers may surprise
you. If they answer low for both questions, ask them if they know anyone who would
like to book a party or would be interested in the business opportunity.
Tip #38. Attach a Booking Incentive Card to Every Order Form. Attach a card to every
order form that reads, “If you or any friend you recommend books a party within the
next 24 hours, you will receive ____ as a free gift.” You can have this be an actual gift or
offer a discount coupon off of any product of their choice.
Tip #39. Rebook your Hostess. Give your hostess a special incentive for booking another
party during her own party. Add a stipulation for the incentive, such as she must book
or pick a date within the next three months (or six months).
Tip #40. Create a Large Basket of Goodies for a Drawing. Create a beautiful basket filled
with your products and other goodies to be used as a drawing. Bring the basket with
you to each and every party and tell your guests that anyone who holds a party over a
three month period will be placed in the drawing. Have a theme for your basket. For
example, if you were in a food company, it could be the Quiet Night at Home Basket and
it could include two champagne glasses, a bottle of champagne, a blockbuster coupon, a
package of popcorn, and some of your snack products. Other themes could include
Pamper Baskets, Fun Night Out Baskets (with movie tickets), or Have a Healthy Winter
Package.
Marketing to Current Customers
Tip #41. Collect Email Addresses and Send a Monthly Email. Use a mailing service like
Constant Contact, Vertical Response, or Mail Chimp to send email blasts to your
customers. Have a catchy subject line and make sure to include the following
information in every newsletter – a product special, a booking special, a sign-up
incentive, and at least one product tip.
Tip #42. Offer Themed Promotions. Keep the holidays or seasons in mind when offering
specials or booking incentives.
Tip #43. Re-service Current Customers. Get into the habit of calling each of your
customers a few days after their purchase to thank them for their purchase. These
conversations can often lead to additional sales, bookings, and sponsoring.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 14
- 15. Tip #44. Call Past Customers. Challenge yourself. Agree to make five phone calls a day
for ten days. Answering machines don’t count. Call five past customers every day to
advise them of any specials you have running or to offer them a new catalog. Do it for
thirty days and the results will be astounding.
Tip #45. Ask for Referrals. Make it a habit to always ask people questions which lead to
referrals. Try questions like these, “Do you know anyone who could benefit from these
products?” or “Do you know anyone who would like to book a party?” or “Do you know
anyone who could use some extra money right now?”
Tip #46. Hold a Customer Appreciation Event. Have an event at your house for all of
your past customers. Create a flyer and send it to them by email. Offer drawings,
incentives, product specials, snacks, goodie bags, and a “sneak peek” at any new
products you may have in your line.
Tip #47. Do a Host Appreciation or VIP Event. Take the previous idea of a Customer
Appreciation Event, but kick it up a notch to make it even more exclusive. Invite only
past hosts or customers who ordered over a certain dollar amount. Serve champagne
(both non-alcoholic and alcoholic varieties) and offer extra special incentives. Require
RSVPs and allow each guest to bring only one guest.
Tip #48. Encourage Past Hosts to Have an Anniversary Party. Look through your past
host list and see who was having a party one year ago. Call these hosts and encourage
them to have another party this year, reminding them how much fun it was.
Tip #49. Offer a Bridal Registry. Promote this idea with your current customer base via
parties, email contact, or customer conversations. Make sure they know you have a
bridal registry and keep wish lists for soon-to-be-married couples.
Tip #50. Holiday Shopping Shows for Men. If your clientele is primarily women, hold a
party around the gift giving season (or Valentine’s Day) for their husbands, partners, and
significant others. Notify your past customers via email and encourage RSVP’s. Follow
up with phone calls and take wish lists over the phone. Men will appreciate having the
ideas and the shopping nearly done for them.
Tip #51. Don’t Forget Postcards. It’s not always economical to mail out catalogs, but you
can order free postcards through www.vistaprint.com. (You only pay for shipping.) A
postcard mailing to past customers is a great way to remind them of upcoming specials
or a new catalog. If it’s not economical to mail to your entire list, then just do the
mailing to past hostesses or customers who ordered over a certain dollar amount. Add
a sentence to the postcard that says, “If you call me before I call you, I’ll give you a
special gift.” This way they will either be calling your or they will be expecting your call.
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- 16. Tip #52. Special Email Contests and Promotions. Run a special for Black Friday. Offer
the biggest discount for orders placed between 5:00 a.m. and 5:50 a.m. Have the
discount or incentive decrease each hour until 9:00 p.m. at night.
Run a contest offering a free prize to the person who refers the most bookings from
people not already on your mailing list. If you have a few special customers who you
know are competitive and “buzz makers”, get them excited about the contest. Run the
contest for three days and send extra emails generating enthusiasm and posting the
rankings (if it’s close).
Marketing at the Office
All of these tips are on the stipulation that your company allows you to market your at-home
business at the office. Always make sure to check before implementing any of these.
Tip #53. Have Product on your Desk. Have a basket filled with your products and
catalogs at work. This will encourage people to stop by and place orders. If applicable,
have open product so people can sample and try.
Tip #54. Hold a Presentation in the Employee Break Room. Do a mini-presentation in
the break room over lunch or break time for anyone who is interested.
Tip #55. Post Flyers on the Company Bulletin Board. If your company has a bulletin
board in the break room, make sure to post a flyer about your business.
Tip #56. Put Catalogs in the Employee Break Room. People are always looking for
something to read on their breaks. It may as well be your product catalog.
Tip #57. Have a Party at your House for Co-Workers Only. Pass out invitation to your
co-workers. Invite them to attend a presentation at your house and encourage them to
bring friends and family.
On the Internet
Tip #58. Use Facebook. Add your customers to your friend network or create a
Facebook Page for your business. Run “Facebook only” specials. Stay in touch with
good customers or past hostesses by commenting on their posts, recognizing them in
your status messages or birthday greetings.
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- 17. Tip #59. Try Other Social Media. Get on Twitter and become known as the person who
gives the best skin care tips or health tips or romance tips or cooking tips or any tip
which gives value to your target market. Get a LinkedIn account and join LinkedIn
Groups. Comment in those groups and become the expert.
Tip #60. Give a Free Teleseminar on a Related Subject. If applicable, pick a topic that is
educational but incorporates your product. Host a free 30-minute teleseminar on that
subject and offer a special product package for purchase during the call. Notify your
past customers to invite them and encourage them to invite their friends. Search for
“free conference calling” on Google for lots of good free conferencing services. We like
www.freeconferencecalling.com.
Tip #61. Attend Chats and Forums Which Cater to your Market. Yahoo, Google, and
others offer groups where like-minded people gather to chat and share information. In
addition, there are literally hundreds of forums online. You are sure to find a chat or
forum in your niche market. Who is your target audience? Join an online chat group or
forum that caters to that market. Just search the words “forum” and any key word
which applies to your audience. If you are looking for local business, make sure to
include your city or state. Not all groups allow you to post business information and so
check before posting. Forums or chat groups are a great way to position yourself as an
expert in your market, but not a good place to “spam” your information.
Tip #62. Advertise on Free Classified Sites. Place an ad on www.craiglist.org, Facebook
marketplace, or other free sites.
Tip #63. Join Merchant Circle. List your business on www.merchantcircle.com.
Merchant Circle is like a social network for local businesses. Register your business here
so customers in your area can find you, as well as online search engines.
Tip #64. Run an Ad or Get Listed on Relevant Websites. If your target audience is
specific, find websites which might appeal to this audience and get a link on that site.
For example, if you cater to stay-at-home moms, find the sites that stay-at-home-moms
like to frequent. You may have to pay for a link or an ad on the site, but maybe the site
owner would do a swap. You could place an ad on your product website in exchange for
a link on theirs.
Tip #65. Create a Blog. Go to www.squidoo.com, www.blogger.com, or
www.wordpress.com and start your own blog. These sites help you to start a blog with
no technical knowledge whatsoever. Make sure to check your direct sales company’s
guidelines before starting your own blog, but many companies are okay with you writing
a blog if you don’t mention the company name. Write a blog about your own
experiences and your own expertise. Be consistent and write one page a week.
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 17
- 18. Tip #66. Write a Guest Blog. Even easier than creating your own blog (and without the
commitment), find websites that appeal to your target market and ask to write an
article for their site. Many sites are looking for people to write content. They want
fresh new content for their readers and by writing an article for their site, you position
yourself as the expert. Use the “contact us” links on the website to find out if they are
looking for guest bloggers.
Tip #67. Make Videos. Get out the camera, make some how-to videos, and upload them
to www.youtube.com. Don’t be shy. Authenticity in your videos is what counts. Give
your clients your best tips, upload them to You Tube and then post them to Facebook,
Twitter, and other social media sites.
Affiliate with Other Businesses
Tip #68. Have a Direct Sales Open House. Partner with several other network marketing
professionals and have an open house with all of your customers. Set up display tables
and each company representative can do a 15 minute presentation in a gathering area.
Advertise it as a night out or holiday shopping and give door prizes. Because everyone is
combining their customer lists, this is a great way to meet new people.
Tip #69. Partner with Local Businesses. Is there a local business which would be a good
fit with your products? Depending on your products, this might include health stores,
nail salons, beauty salons, gyms, chiropractor’s offices, tanning shops, lingerie shops,
bridal stores, and many, many more. Talk to the owner or manager. Ask if you could
attach their business card or flyer to each of your customer’s order forms and if they
would consider promoting your business with a sign and business cards at the register.
Maybe they’d be interested in doing presentations in their shop. Anyone you consider
competition could become your business partner.
Tip #70. Drawing at Local Businesses. To take the previous idea up a notch, ask if you
can do a drawing for THEIR product. For example, agree to give away a free hair cut or
free set of nails. Make a sign for the shop advertising the drawing with the words
“sponsored by” and the name of your company. Place the sign next to a fish bowl with
drawing slips and pencils. On the drawing slips make sure to include questions like, “Are
you interested in more information on (your product name)?” Or, “Would you be
interested in hosting a show?” It’s a nice deal for the salon because you are buying their
product to give away and it’s a minimal investment for you for a pile of new leads.
Remember, this idea works for any type of business including restaurants, gyms, oil
change shops, salons, flower shops, book stores, and so on.
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- 19. Tip #71. Utilize Employee Break Rooms. When approaching local businesses, if they say
“no” to either of the previous ideas, ask if they might consider putting some of your
catalogs in the employee break room or a flyer on the employee bulletin board.
Remember, you are going to get “no” answers when you approach business owners
about any promotion. This is a good thing. You do not want to affiliate with everyone.
You only want to affiliate with people who have the same positive attitude that you
have and the “no’s” are a weeding out process. You are looking for like-minded people
with whom to partner.
Tip #72. Affiliate With Your Child’s School. Do a presentation before a PTA meeting.
Have a booth at the school fair. Advertise in the school newsletter. Get listed in the
school directory.
Tip #73. Barter or Trade with Other Businesses. As you develop friendships with other
business owners, whether they are direct sales people or local shops, suggest bartering
your product in exchange for their product and services. You will not only get a discount
on services and you will also have a new customer falling in love with your products.
Advertisement – Free and Paid
Tip #74. Advertise in Penny Saver or Weekly Newspapers. Paying for advertising is not
always the best way to advertise your business. You may not get a return on
investment, but if you want to test the waters, try a smaller newspaper, like a Shopper
News, Penny Saver, weekly paper, or small community paper.
Tip #75. Advertise in Community Flyers. If you want advertising which is more
reasonable, try the newsletter of community groups. Not only is it usually reasonably
priced, you reach a specialized target market. Try health food stores, church flyers,
animal shelters, apartment complexes, local charities, alumni newsletters, home owner
associations, real estate newsletters, and many, many more.
Tip #76. Advertise in College Newspapers. If this is your market, contact your local
universities, community colleges, and vocational schools to advertise in their
newspapers or newsletters.
Tip #77. Get a Listing in the Yellow Pages. In large communities, advertising in the
Yellow Pages can be very expensive, but in smaller communities it can be very
reasonable. If someone is looking for a representative of your company in your area,
you may be the only one listed.
Tip #78. Send Out Press Releases. Look up sample press releases on the internet. They
are under one page and very easy to write. If you attain a certain achievement in your
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 19
- 20. business, send a press release to all of the local papers. If they run a small blurb, this is
FREE advertisement.
Become Your Own Advertising Department
Tip #79. Get a Magnetic Sign for your Car. The same company we mentioned earlier,
www.vistaprint.com, also offers free magnetic car signs from time to time. Or if you
prefer, get a decal for your car window.
Tip #80. Magnetize Your Business Card. People may throw away a business card, but
most people will not throw away a magnet.
Tip #81. Have Your Partner Wear Logo Wear. Ask your partners to help you in
promoting your businesses by wearing logo wear or carrying water bottles or bags with
your company logo. Make sure to arm them with business cards.
Tip #82. Give a Business Card at Every Transaction. Every time you make a purchase
and someone hands you a receipt, hand them a business card in return.
Tip #83. Enter Drawings. Every time you see a drawing in a local business, place your
business card in the drawing box or fish bowl. You never know who will see it.
Tip #84. Include Business Cards with your Bills. When you pay your bills, include your
business card in the envelope. Someone is opening that envelope and maybe they’d like
a new job.
Tip #85. Leave Business Cards or Company Brochures in Target Market Bathrooms. If
you have a niche market you are targeting, leave brochures or business cards in the
bathrooms of target markets. For example, if you do sell health products, leave a few
business cards in the bathroom at the gym.
Tip #86. Get Clever with your Business Card. Attach your card to a seed packet with a
note that says, “I help people grow.” On Halloween, give sample “treat” bags to the
parents when the kids come to the door. Give people your card with a fun-size
$100,000 candy bar and a note that says, “Contact me if you’d like to make some extra
cash.”
Tip #87. Hang Flyers on Bulletin Boards. Design your flyer to be bright and catchy.
Remember to include a free offer. This can be product samples, booking gifts, or a
drawing, but you want to give people a reason to call you. Use tear off tabs or go to the
local office supply store and buy a clear plastic business card holder. Look for the style
with the peel-off sticky back and stick the holder (and your business cards) right on the
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 20
- 21. flyer. Bulletin boards are everywhere including grocery stores, banks, laundromats,
apartment complexes, community centers, major department stores, and many, many
more.
Tip #88. Challenge Yourself. Set a goal to hand out a certain number of business cards
each day. For extra credit, get contact information in return. A number as small as
three people a day can revolutionize your business.
Tip #89. Leave your Catalog or Brochure in Waiting Areas. Anywhere people are
waiting, they are looking for something to read. Leave your catalogs in doctor’s offices,
dentist offices, hospital waiting rooms, hair and nail salons, oil change shops, and many,
many more. Here is a list of places you can leave your business card, brochures, or
catalogs:
Veterinarian Offices
College Campuses
Libraries
Tax Preparation Offices
Doctor’s Offices
Dentist Offices
Orthodontist Offices
Hospital Waiting Rooms
Mechanics Waiting Room
Oil Change Shops
Tire Shops
Drycleaners
Hair Salons
Tanning Salons
Nail Salons
Hair Removal Salons
Laser Eye Surgery Waiting Rooms
Insurance Offices
Laundromats
The Back of Bathroom Stall Doors
Fast Food Restaurants
Bagel Shops
Coffee Shops
Delicatessens and Restaurants
At ATM Machines
Day Care Centers
Retirement Homes
Model Home Centers
Real Estate Agent Offices
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 21
- 22. Corner Stores
Grocery Stores
Health Food Stores
Meat and/or Cheese Shops
Convenience Stores
In Front of the Magazines in Check Out Lines
At Major Department Stores
With your Tip at Restaurants
With Toll Booth Collectors
Video Stores
Dressing Rooms
Bank Tellers and Bank Waiting Areas
Shoe Stores
Thrift Stores
Temporary Staff Offices
Flower Shops
Pet Stores
Dance Studios
Computer Stores
Office Supply Stores
School Administration Offices
Teacher’s Lounges
Fabric and Craft Stores
Print Shops
Car Dealership Waiting Areas
Bakeries
Vitamin Stores
Senior Activity Centers
Community Centers
Walk In Medical Clinic Waiting Rooms
Credit Unions
Park Benches
Donut Shops
Bus Stops
Pharmacies
Bowling Alleys
Business Offices
The Bathroom at the Mall
The Post Office
Gas Stations
Movie Theatre Lobbies
Print Shops
Furniture Stores
Cable Offices
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 22
- 23. Water and Gas Utility Offices
Apartment Leasing Offices
Gyms or Health Clubs
Golf or Country Clubs
Anyplace there is a receptionist
Miscellaneous Ideas
Tip #90. Do Trade Shows, Expos, and Other Events. Scout your local area for events
where you can set up a booth. Prices vary greatly and so check around. Think about
home shows, job expos, girls’ night out events, local heritage days, gift shows, local
celebrations, college career expos, baby expos, school fairs, bridal shows, craft fairs, and
so on. Make sure to hold a drawing and add relevant questions to your drawing slips.
Tip #91. Give your Products as End of the Year Gifts. If you buy an end of the year gift
for your postal workers, UPS or Fed Ex driver, hair stylist, or other service providers,
then why not give them the gift of your products? It’s a tax write off, it adds to your
retail numbers, and it’s another way to show someone the benefits of your line.
Tip #92. Library Book Marks. Does your library need book marks? Offer to make some
with library information with a small add that says “sponsored by” and your website.
Tip #93. Contact the Welcome Wagon. If your city has a welcome wagon program for
new residents, contact them and see what you can do to include information about your
business. You would include a flyer with discount coupon or some samples. It’s a great
to welcome someone and you never know when you will get a new customer or team
member.
Tip #94. Talk to Local Realtors. Develop relationships with local realtors. If they are
doing a new home package, see if you can include your flyer, discount coupon, or
samples. If they are not doing one, suggest that they start. Local businesses donate
products and local realtors give the package to all new home buyers.
Tip #95. Visit Convention Centers. Check the schedule of local convention centers to see
which shows are coming through. Even if booth rental is cost prohibitive, you can
attend shows and exhibits and network with people attending and people working.
Bring lots of business cards.
Tip #96. Visit Garage Sales. Stop by garage sales and offer them a special gift or discount
coupon to pass out your business cards or flyers to their customers.
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- 24. Tip #97. Give Community Education Classes. Does your product have an education
side? Create a seminar that you can teach through your local community education
program.
Tip #98. Do Workshops at Local Stores. Can you take the educational side of your
business and do workshops or seminars at craft shops, grocery stores, or health clubs?
These stores like to have more offerings for their customers and you would be filling a
need.
Tip #99. Become a Speaker. If there is a college course that is a match for your product,
talk to the head of the department or individual professors to see if you could be a
speaker in their classes.
Tip #100. Become a Local Celebrity. If you have an area of expertise or have achieved a
level of success in your company, talk to your local papers to see if they are interested in
doing a human interest story. Look online for information about how to put together a
nice press kit and send it to the local papers.
Tip #101. Talk to Radio Show Hosts. Radio shows are always looking for guests to
feature. Listen to your local shows and see whose personality might be a fit. Start with
later night shows and work your way up to prime time and the morning shows.
Tip #102. Check the Announcement Section of the Newspaper. Do you have a product
which might interest new parents or soon-to-be-married couples? Check the wedding
and birth announcements in the newspaper and contact those people with a special
offer.
Tip #103. Donate Product to a Silent Auction. Many organizations are looking for
donations for their silent auction events. These include schools, ballet troupes, dance
companies, theatres, opera houses, animal organizations, local support centers, and
many, many other cultural and charity organizations. Put your product in a basket,
make it look attractive, and make sure to include your brochure and business card. It’s a
tax write off for you and hundreds of people see your information.
Tip #104. Sponsor a Charity Event. Does your product link to a community need that you
could sponsor? For example, if your products cater to women, could you sponsor a free
self-defense class for women? Sponsorship usually includes helping with the promotion
and making copies and it’s good exposure for your business.
Tip #105. Host a Party or Workshop for Charity. If someone approaches you for a
donation for a walk-a-thon, school fundraiser, or charitable donation, offer to do an in-
home party or show and give a percentage of the show sales to the organization. You’ll
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 24
- 25. have great attendance and you’ll be helping a good cause. If you like, host the party
yourself.
Tip #106. Do a Raffle for a Charitable Cause. If you don’t do in-home shows or parties,
offer a basket of your goods at a large discount to customers who want to support
charitable causes. Suggest they sell raffle tickets to win the basket. They can sell as
many tickets as they like and therefore raise a lot of money. Offer to help design the
raffle tickets and include your information on the ticket.
Tip #107. Stop When You See A Fundraiser. Every time you see a car wash, bake sale or
fundraiser, approach the organizer. Inform this person you can help them make money
for their organization and suggest the previous ideas listed.
Closing
Whew! That’s a lot of ideas! As we mentioned earlier, it’d be impossible for us to try applying
each and every one of these ideas to our business. This document is meant to be inspirational
but also practical. When we’re looking for motivation, this report is not only a good reference
for ideas but will also help get our marketing juices flowing again!
Let’s recap a few other points:
Taking Intentional Action. We should always make sure we’re feeling hopeful, excited,
or motivated before starting any business-related tasks. If we’re feeling depressed,
angry, or frustrated . . . it’s best to do nothing. Our most important job is to get
ourselves feeling good about our businesses . . . and then act!
Knowing the Difference between Proactive and Reactive Marketing. Reactive
Marketers pass out information and wait by the phone. Proactive Marketers have
interactions with people, develop relationships, and have much more success in building
their businesses.
Our Mindsets Create our Realities. If we think of ourselves as confident, busy,
successful business people, our businesses will reflect this attitude. People will be
attracted to us and want what we have.
Becoming an Active Marketer. We seek to become balanced, active marketers. We
know passive techniques do not help us to build relationships with others. Aggressive
techniques often turn people off from our message. Finding a balance between
business, family, and friends, allows others to be attracted to our message.
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- 26. Practicing our Public Service Announcement. Crafting a good message about our
businesses allows us to be ready for the inevitable question . . . what do you do? We
know if we can answer this simple question with our audience in mind, we’re more
likely to create a good two-way dialogue. And by focusing on the benefits of our
products and services we can provide for our customers we create stronger business
relationships while gain more customers.
Marketing our businesses is simply a way for us to build relationships with others, enrich lives,
and share opportunities and ideas. Hopefully these ideas will inspire you to do the same. Good
luck and have fun!
107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 26