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Table of Contents
INTRODUCTION........................................................................................................................................................ 3

INTENTIONAL ACTION .............................................................................................................................................. 3

PROACTIVE VS. REACTIVE MARKETING .................................................................................................................... 4

OUR MINDSET CREATES OUR OUTCOME ................................................................................................................. 4

PASSIVE VS. ACTIVE VS. AGGRESSIVE ...................................................................................................................... 5

HOW TO TURN AN ELEVATOR SPEECH INTO A PUBLIC SERVICE ANNOUNCEMENT ................................................. 5

THE FORMAT OF THIS REPORT ................................................................................................................................. 8

IDEAS FOR BRAND NEW NETWORK MARKETING DISTRIBUTORS ............................................................................ 8

IDEAS ON HOW TO MEET NEW PEOPLE ................................................................................................................... 9

WHERE TO MEET NEW PEOPLE - NETWORKING .................................................................................................... 10

MARKETING AT YOUR PARTIES OR PRESENTATIONS ............................................................................................. 13

MARKETING TO CURRENT CUSTOMERS ................................................................................................................. 14

MARKETING AT THE OFFICE ................................................................................................................................... 16

ON THE INTERNET .................................................................................................................................................. 16

AFFILIATE WITH OTHER BUSINESSES...................................................................................................................... 18

ADVERTISEMENT – FREE AND PAID ....................................................................................................................... 19

BECOME YOUR OWN ADVERTISING DEPARTMENT ............................................................................................... 20

MISCELLANEOUS IDEAS ......................................................................................................................................... 23

CLOSING ................................................................................................................................................................. 25




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde                                                                                  Page 2
Introduction

We all start out excited in our network marketing businesses and usually, as long as we’re
generating leads, we stay excited. However, when we run out of leads or ideas, this is when we
lose our enthusiasm for building our business.

That is why we created this document. This report is meant to be used as a guide to get our
juices flowing and to give us ideas on how to market our businesses . . . offline and online.

It would be impossible to market our businesses in all the ways listed in this report. In fact, if
would probably be an exercise in frustration if we tried to apply all 107 tips to our businesses.
The ideas in this report are meant to help keep us excited as well as stimulate some of our own
marketing ideas. They are meant to be a jumping off point for each of us to look at our
businesses with new eyes.

Pick one or two of the ideas, try them out, apply them, hone them, and hone them some more .
. . then try other ideas. All of these ideas have been successful for someone.

Before we begin, we’d like to clarify a few very important points . . .


Intentional Action

Many of us have heard about “inspired action”, but the term “intentional action” may be new.
In our 6-CD-set Train your Brain, (available at http://www.themindaware.com) we go into great
detail on the subject of intentional action.

Intentional Action is defined as “the action we take AFTER we’ve moved ourselves to an
emotionally positive place.”

What we mean is . . . If we are feeling depressed, angry, or frustrated about our businesses . . .
we should not take action.

Our ONLY task if we’re feeling depressed, angry, or frustrated is to do things which help us to
feel good. This could be listening to music, taking a walk, petting the cat, reading motivational
material, or listening to self-help CDs, but we must get ourselves “feeling good” before we take
action.

If we are having any negative feelings, our ONE and ONLY JOB is getting ourselves into a more
emotionally positive feeling place. After we do this is . . . then we can take action.

By action, we might mean picking up the phone to call customers, talking to people about our
business, or marketing our businesses in any one of the ways mentioned in this report.


107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde              Page 3
This is intentional action.

Please refer to the CD-set, “Train your Brain” for more information about intentional action.

We can’t say this enough. For any of our actions to be truly successful . . . we must have a
positive mindset . . . (hopeful, excited, positive expectation, etc) . . . before we take action.


Proactive vs. Reactive Marketing

Know the difference between proactive and reactive marketing.

Reactive marketing is promoting our business by handing out business cards, distributing
catalogs, posting flyers, passing out a bunch of information, hoping for the best, and sitting by
the phone, waiting for it to ring.

On the other hand, proactive marketing, while including some of the very same techniques as
reactive marketing, has a more hands-on approach by following up promotional material with
something more. For example, passing out a business card or handing out a catalog is typical of
reactive marketing, but it becomes proactive when we get contact information in return and
follow through with a phone call or an email.

With proactive marketing, there’s no need for us to wait for or react to anything. We are
always contacting the customer. We are never waiting for them to contact us. We are in
control. Proactive marketing focuses on interaction with people and building relationships as a
means of gaining more customers and marketing our businesses more effectively than does
reactive marketing.

This report incorporates ideas from both proactive and reactive methods and our businesses
should also incorporate both types of marketing. Each method has its rightful place in
marketing our businesses. And while both approaches will work for us, as a general rule . . .
proactive methods will always yield better results.

Again, knowing the difference between reactive and proactive marketing is very important to
our success.


Our Mindset Creates our Outcome

We discuss the topic of our minds creating our reality with more detail in Train your Brain,
available at www.themindaware.com, so we’ll only cover it briefly here.



107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde                Page 4
Regardless of whether we have one prospect in our rolodex or one party on our books, carrying
ourselves as though we are busy and developing confidence about our businesses . . . will
bring us more success.

We should always think of ourselves as a successful businesses people.

When people approach us, if they sense we are feeling good about our businesses, they will
want what we have! In other words, if people sense we are busy, confident, and prosperous,
they will want to be part of the action.


Passive vs. Active vs. Aggressive

Become an active marketer.

Passive marketers utilize . . . only passive marketing techniques. This is similar to reactive
marketing in that passive marketers will literally pass out information, place ads, or post signs
and then wait for the response. Rarely are passive marketers ever having conversations related
to their businesses with real, live people. Passive marketers are almost never in control of
their businesses.

Aggressive marketers . . . are always talking about business. They’re always wearing logo
clothing, have blinking ID badges, or “ask me about my business” buttons. They’re always
blasting sales pitches via social media but have difficulty answering a simple question like . . .
how are you? Aggressive marketers may be in control of their businesses and also having many
conversations with other people about their businesses but their aggressive selling methods
often. . . turns people off from their products.

Active marketers, on the other hand, always balance business, friendship, and family. We
may wear logo clothing, bags, or water bottles advertising our businesses, but we have other
interests. We are authentic people with diverse lives and most importantly . . . we are sincerely
interested in the people we interact with on a personal level . . . even the people we are
selling to. We exude a security about our business. People see us as experts because we not
only talk about our businesses confidently, but we also talk about other subjects as well. We
are never so driven by our need to sell that we lose being present and personable to others.

Active marketers always outperform both passive and aggressive marketers.


How to Turn an Elevator Speech into a Public Service Announcement

We’ve all heard the terms elevator speech or 30-second commercial, right? We use these
marketing terms for the quick answer we give when someone asks us that age old question . . .
what do you do?

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 5
It’s inevitable people will ask us what we do for a living and, as network marketers, we’re often
told this simple question is our golden opportunity to create an elevator speech or 30-second
commercial as a means of increasing sales, sponsoring new team members, etc.

At The Mind Aware we wholeheartedly agree someone asking us what we do for a living is the
perfect opportunity to market ourselves and our businesses. But why not take this golden
opportunity to do something different, something more effective in the long run? Why not take
this opportunity to create our very own . . . Public Service Announcement.

Why a public service announcement?

With a 30-second commercial we are selling something. By creating an elevator speech we are
always talking at someone. Customers are tired of being sold to. With a public service
announcement . . . our intention is to always be of service or a benefit to our customers.
When we are selling someone our products we want to involve our customers at every step in
this process.

Informing our customers we will always meet their needs is one of the most effective marketing
approaches we will ever use as network marketers. Thoughtful, service-oriented selling
methods build long-term relationships with customers and bring about good outcomes for
everyone involved.

So, rather than creating a clever 30-second commercial or honing our elevator speech to gain
new customers . . . create a public service announcement.

Here are some tips for creating an effective Public Service Announcement:

       Always keep our audience in mind. What is of interest to them?

       Always list the benefits of our products. How are we helping people?

       Always keep our public service announcement to a few sentences. Anything longer
        than that will lose people’s interest in what you have to say.

       Always use words which create an opening for the other person to participate. This
        means being broad in our descriptions. When we create an opportunity for a person to
        ask for clarification about what we do, we’re not only encouraging their participation,
        we’re also creating a relationship.

       Always be ourselves. Be natural.


Here are some examples based on a variety of products and services:

“I help people lose that final 10 pounds . . .”

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 6
“I do in-home educational seminars teaching women how to put more romance into their lives .
..”

“I keep families healthy during the flu season . . .”

“I help ordinary people make sense of investment . . .”

“I help women look and feel younger . . .”

“I teach people how to have more energy throughout the day . . .”

In some cases, we may want to develop two or three answers so we can interchange them
based on the type of person we are addressing.

It’s also a good idea to keep in mind we’re creating a dialogue which means we may want to
end with a question. For example, something as simple as “Have you ever heard of (name of
your company)?” will engage another person. If our Public Service Announcement is interesting
enough, people will be asking us questions.

Practice! If we look in a mirror and practice our Public Service Announcements, we quickly find
out what feels comfortable to us.

Our Public Service Announcements are platforms for creating relationships. They are not
meant to sell someone something.

When we practice several variations of our Public Service Announcements, we not only find one
which works well for us, we also become more comfortable talking about our businesses on a
personal level. The ability to interact with our customers on a personal level always adds to
our success.

A person’s response to our Public Service Announcements is not an affirmation or a rejection of
our businesses. It is only a means to get an answer to the question . . . “What is the next step I
would take in developing a business relationship with this person?”

Many times, when we create a dialogue and build a relationship with someone, we end up
gaining new customers or team members. Not only the person we’re talking with, but also
many people they might know. Good service creates word-of-mouth buzz about ourselves and
delivers results for both parties. A Public Service Announcement tells our customers . . . we care
about them.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 7
The Format of this Report

We are aware network marketing businesses come in many forms, so we’ve included as many
ideas as possible in our report. We have ideas for those in party plan companies, ideas for
those in direct sales companies and ideas for people who market on the internet. When we say
we have an idea for everyone, we mean it.

Therefore, in order for any of you to find the type of idea which best serves your business right
now, we’ve divided this report into sections:

       Brand New Network Marketers – First Steps
       How to Meet New People
       Where to Meet New People
       Marketing at Parties or Presentations
       Marketing to Current Customers
       At the Office
       On the Internet
       Affiliate with Other Businesses
       Advertisement – Free and Paid
       Become your Own Advertising Department
       Miscellaneous Ideas


Please remember . . . don’t get overwhelmed. We want this report to inspire! Pay attention to
your feelings. Successful actions always occur when we are feeling good. This is a time for
different ideas, new ideas. Pick as many ideas as you like and run with them! And . . . enjoy!

Let’s get started . . .


Ideas for Brand New Network Marketing Distributors

    Tip #1.     Invite a Friend to Open your Distributor Kit with You. Open the box or
        envelope containing your new consultant information with a friend or even better,
        multiple friends. Have them over, pop some popcorn, put in the company DVD, and if
        your kit includes some of your products, let them peruse the goodies with you.

    Tip #2.    Contact your Circle of Influence. Make a list of the people you know from all
        areas of your life. Sometimes this is referred to as your FRANKS list. FRANKS stands for
        Friends, Relatives, Acquaintances, Neighbors, Kids, and Spouse.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 8
As you are developing your list from every aspect of your life, remember to include
       people from the past such as co-workers from previous jobs. Remember to mix and
       match categories (i.e. my sister’s hairdresser or my husband’s co-worker’s wife).

       Let these people know about your new business. Call them, send them an email, or
       maybe a flyer in the mail, Making sure everyone in your circle of influence knows what
       you do for a living is very effective in getting new customers.

       It’s not a bad idea for seasoned network marketers to revisit their FRANKS list as well.
       Sometimes we get busy and overlook the most obvious prospects. You do not want to
       be at the next company extravaganza and see that the new top hot shot in the company
       is your old best friend from high school . . . or that he or she is signed with someone
       else’s team. !@#$%^&!!!!!


   Tip #3.     Hold an Open House. Pick a date to hold an open house party for everyone from
       your FRANKS list. Make sure to have a start time for a presentation and tell people to
       be on time.

       When you (or a friend) hold an open house for your new business, you now have a
       reason to call everyone on your FRANKS list. You can invite them to the open house!

       Have product prizes, discounts, booking bonuses, drawings, fun things to do, or a
       “mystery host”, and of course, have products for sale. Holding an open house is a great
       way to kick start your new business or give an existing business a needed boost.


Ideas on How to Meet New People

Practice your Public Service Announcement, go to public places or events, and talk to people
about your business! In order to meet people, you must go to the places where people gather.


   Tip #4.     Get Contact Information. When you are talking with someone about your
       business, smile and give them your business card. Remember, always be proactive in
       your marketing approach by asking for a business card or contact information in return.
       This will get you more new customers. An easy way to do this is offer free samples of
       your product or a discount coupon. Carry blank business cards with you and if the other
       person doesn’t have a business card, have them fill out their contact information on one
       of these blank cards. After you send the samples or discount coupon, follow up with a
       phone call to make sure the package arrived safely or do a two minute survey asking
       how they liked the sample product.



107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde          Page 9
Tip #5.     One Easy Ice Breaker. If you feel at a loss searching for a way to approach
       someone new, try putting a big smile on your face, hand them your card, and say, “Here
       you go. I’m shamelessly promoting my business.” If they smile or laugh, you may just
       strike up a conversation.

   Tip #6.    Show Off Your Business. Wear logo-wear or buttons that show off your
       business. If you’re feeling really cheeky, wear it upside down. Carry bags that show off
       your catalogs or logo. People will approach you and ask you about your business.

   Tip #7.     Use Your Products. If possible, bring your products to social gatherings. If you
       are in the food business and you are attending a pot luck event, bring a dish from your
       line with recipe cards. If there is a hand lotion in your line, take it out of your bag and
       share it with others you meet.

   Tip #8.    Bring Your Presentation With You. If you have a small bag with a few of your
       hottest products, you can always give a mini-presentation on the spot when the
       opportunity presents itself.


Where to Meet New People - Networking

   Tip #9.    Servers in Restaurants. Servers and bartenders like to control their income
       which is why they work for tips. People in these professions are some of the best
       prospects for network marketing businesses. Practice striking up conversations with
       people in the service industry.

       Ask them about lives and the place they are working? Do they like it? Is it busy? Don’t
       be afraid to compliment them (i.e. “You’ve got a great personality. You would be
       fantastic in my business.”)

       Whatever you say, be yourself and think about their needs first. Remember, you are
       only striking up a conversation to develop a relationship and to determine the next step
       and NOT to sell them on anything.

       Create a card that you can leave behind with your tip. On one side you can say “Thank
       you for the excellent service, you are really good at what you do. If you’d be interested
       in making additional money, you’d be really good at . . . (name of your company). On
       the other side of card, detail the benefits of your job (i.e. flexible hours, good pay) and
       include your contact information.

   Tip #10. In the Health Club. Especially good if you are selling a health product. Start
       going to the gym (if you aren’t already). It will be good for you and good for your
       business. If you are there regularly, you will see the people who are also there regularly.
       These are people with whom to strike up a conversation.

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 10
Tip #11. Clerks in Retail Stores. Most network marketing opportunities offer more
       money in one night than most retail jobs pay in a week. Most people in retail don’t
       know this. If you meet someone friendly, think about whether they might be a good fit
       for your team?

   Tip #12. Those Chatty People Who Approach You. If you are a reserved or quiet person,
       you will be able to identify with and appreciate this suggestion. Have you ever been in a
       public bathroom, the aisle of the supermarket, or waiting in a checkout line and
       someone starts talking with you? You may not feel like talking to them, but they start
       chatting away anyway? Make sure to pull out a business card and say, “you seem so
       friendly, I’m going to give you my business card.” If you are going to chat, you may as
       well be discussing your business, right?

   Tip #13. Places Where You Do Business. Who are the people you see several times a
       week? Think about it. We tend to overlook the people we know the best. Don’t forget
       to talk with the people you see frequently at the post office, grocery store, gas station,
       drycleaners, library, bank, doctor’s or dentist’s office, hair or nail salons, or any other
       place you do business.

   Tip #14. Read your Brochure or Catalog in a Public Place. When you are waiting, read
       your brochure or catalog. Hold it up so people can see the topic. You’ll attract attention
       and you can always hand it to the person next to you when you are done. It’s another
       conversation starter.

   Tip #15. UPS or FedEx Delivery Person. Even if you haven’t left the house, people stop
       to see you. Make sure to give them a catalog, brochure, business card and/or samples.

   Tip #16. Business Networking Clubs or Organizations. Groups like BNI (www.bni.com) or
       the Business and Professional Women’s Organization (www.bpwusa.org) are clubs
       which hold networking events where individuals come and discuss their businesses with
       like-minded professionals. Most of these groups have local chapters. Check out their
       websites for more information.

   Tip #17. Direct Sales Clubs. Groups like the Direct Sales Association (www.dsa.org) and
       the Direct Sales Women’s Alliance (www.dswa.org) also usually have local meetings and
       local chapters. Become involved with one in your area and you will be able to network
       with individuals in other network marketing companies. One of the best ways to book a
       party is to do a swap with a professional from another company. Hold a party for them
       and they will hold a party for you.

   Tip #18. Local Business Journals. Most local business journals post events such as grand
       openings, after-hours meet and greets, breakfast meetings, networking events, lunches,

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 11
and so on where business people gather. Pick up a copy of your local journal or go
       online at www.bizjournals.com to see listings for dozens of major cities in the U.S.

   Tip #19. Chamber of Commerce. Depending on the size of your community, the cost of
       the membership, and the nature of your business, becoming a member of your local
       Chamber of Commerce can sometimes be worth the investment. Chambers usually hold
       weekly or monthly events, as well as annual meetings. You may even find yourself
       attending their events because of your affiliation with your day job.

   Tip #20. Find Groups Online or List Your Own Meeting. Find business networking groups
       in your local area through Business Networking International (www.bni.com) or find
       more casual gatherings through Meet Up (www.meetup.com.) Meet up will show you
       any local meetings which are open to the public. Better yet, list your own opportunity
       meeting or team meeting on a regular basis.

   Tip #21. Civic Organizations. Rotary Clubs, VFWs, Optimists Clubs, etc. would all fall into
       this category. All of these civic organizations have gatherings where you can meet other
       members. In addition, many times they are looking for speakers for scheduled events.
       If your product is a fit for their organization, you could do a presentation for the
       members.

   Tip #22. Church or Other Religious Organizations. If you are part of an organized
       religion, your church may sponsor events or have volunteer opportunities where you
       can meet people.

   Tip #23. Trade Associations. Does your business cater to a certain trade or have you
       noticed people from a certain trade end up being your best customers? Find out where
       these people gather and you will meet people who already have a natural propensity to
       your products.

   Tip #24.    Alumni Organizations. Attend alumni events or even school reunions.

   Tip #25. Paid Clubs. Do you belong to a country club, golf club, or other membership
       organization? Attending their events or even just hanging out on the premises is a great
       way to meet new people.

   Tip #26. Hobbies and Social Clubs. Any place where like-minded people gather. This
       category would include food clubs, book clubs, toastmasters groups, and health
       organizations. If people are getting together to do something social, you can attend
       these gatherings. Or if the group is a match for your product, ask if they are looking for a
       speaker. Many times groups that meet on a regular basis are looking for something new
       and interesting to do at a meeting.


107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 12
Tip #27. Take a Community Education Class. Take a community education class on a
       topic that is directly related to your products and you will meet a group of people who
       are also interested in the same product.

   Tip #28. Places you Volunteer. If you volunteer for the PTA, your child’s school, a
       community support service, a public charity, or any other type of organization, you will
       often be in contact with the same people on a regular basis.

   Tip #29. Cultural Events. Attending a play or a music event? Visiting an art museum or a
       historical society? Bring business cards and, if possible, wear something with your
       business logo or carry a bag with logo printed on it.

   Tip #30. Sporting Events. Take a walk at half-time or during the 7th inning stretch. Strike
       up a conversation with the people seated next to you or in the concession line.

   Tip #31. Kids Events – Sporting or Otherwise. Get to know the other parents. You will
       be seeing them over and over again at the same events and so develop a relationship
       with them.

   Tip #32. Hang Out Where Kids Gather. Where there are kids, there are parents. Hang
       out in the park, the play area of a shopping mall, or bring your kids to lunch at the local
       fast food play area. Strike up conversations with parents.


Marketing at your Parties or Presentations

   Tip #33. Coach your Party Host. Establish good communication with your party hosts
       and make sure they understand the benefits of having high attendance and future
       bookings at their shows. What’s in it for them? Give good incentives to thank your
       hosts for working on your behalf.

   Tip #34. Mention Bookings and Your Business Opportunity at the Party. Make sure to
       mention the incentives for booking a party at least three times during a party – at the
       beginning, in the middle, and at the end. The same goes for the business opportunity.
       Every guest at every party could be a potential team member.

   Tip #35. Showcase your Hosts. Have your hosts stand up and say why they booked their
       parties. At the end of your parties announce how much free product the hosts received
       and encourage applause.

   Tip #36. Play a Booking Game. The list of booking games is limitless. Check your
       company training manual or ask your sponsor or upline if they can recommend a good
       booking game or just go online and search “booking games” for ideas.

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 13
Tip #37. Completing the Order Form. Ask every single customer if they are interested in
       booking a party or getting more information on the business opportunity when you are
       filling out their order form. Don’t prejudge. Make it a habit. Ask each customer, “On a
       scale of 1 to 10, how interested are you in booking a party?” Then, “On a scale of 1 to
       10, how interested are you in the business opportunity?” The answers may surprise
       you. If they answer low for both questions, ask them if they know anyone who would
       like to book a party or would be interested in the business opportunity.

   Tip #38. Attach a Booking Incentive Card to Every Order Form. Attach a card to every
       order form that reads, “If you or any friend you recommend books a party within the
       next 24 hours, you will receive ____ as a free gift.” You can have this be an actual gift or
       offer a discount coupon off of any product of their choice.

   Tip #39. Rebook your Hostess. Give your hostess a special incentive for booking another
       party during her own party. Add a stipulation for the incentive, such as she must book
       or pick a date within the next three months (or six months).

   Tip #40. Create a Large Basket of Goodies for a Drawing. Create a beautiful basket filled
       with your products and other goodies to be used as a drawing. Bring the basket with
       you to each and every party and tell your guests that anyone who holds a party over a
       three month period will be placed in the drawing. Have a theme for your basket. For
       example, if you were in a food company, it could be the Quiet Night at Home Basket and
       it could include two champagne glasses, a bottle of champagne, a blockbuster coupon, a
       package of popcorn, and some of your snack products. Other themes could include
       Pamper Baskets, Fun Night Out Baskets (with movie tickets), or Have a Healthy Winter
       Package.


Marketing to Current Customers

   Tip #41. Collect Email Addresses and Send a Monthly Email. Use a mailing service like
       Constant Contact, Vertical Response, or Mail Chimp to send email blasts to your
       customers. Have a catchy subject line and make sure to include the following
       information in every newsletter – a product special, a booking special, a sign-up
       incentive, and at least one product tip.

   Tip #42. Offer Themed Promotions. Keep the holidays or seasons in mind when offering
       specials or booking incentives.

   Tip #43. Re-service Current Customers. Get into the habit of calling each of your
       customers a few days after their purchase to thank them for their purchase. These
       conversations can often lead to additional sales, bookings, and sponsoring.

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 14
Tip #44. Call Past Customers. Challenge yourself. Agree to make five phone calls a day
       for ten days. Answering machines don’t count. Call five past customers every day to
       advise them of any specials you have running or to offer them a new catalog. Do it for
       thirty days and the results will be astounding.

   Tip #45. Ask for Referrals. Make it a habit to always ask people questions which lead to
       referrals. Try questions like these, “Do you know anyone who could benefit from these
       products?” or “Do you know anyone who would like to book a party?” or “Do you know
       anyone who could use some extra money right now?”

   Tip #46. Hold a Customer Appreciation Event. Have an event at your house for all of
       your past customers. Create a flyer and send it to them by email. Offer drawings,
       incentives, product specials, snacks, goodie bags, and a “sneak peek” at any new
       products you may have in your line.

   Tip #47. Do a Host Appreciation or VIP Event. Take the previous idea of a Customer
       Appreciation Event, but kick it up a notch to make it even more exclusive. Invite only
       past hosts or customers who ordered over a certain dollar amount. Serve champagne
       (both non-alcoholic and alcoholic varieties) and offer extra special incentives. Require
       RSVPs and allow each guest to bring only one guest.

   Tip #48. Encourage Past Hosts to Have an Anniversary Party. Look through your past
       host list and see who was having a party one year ago. Call these hosts and encourage
       them to have another party this year, reminding them how much fun it was.

   Tip #49. Offer a Bridal Registry. Promote this idea with your current customer base via
       parties, email contact, or customer conversations. Make sure they know you have a
       bridal registry and keep wish lists for soon-to-be-married couples.

   Tip #50. Holiday Shopping Shows for Men. If your clientele is primarily women, hold a
       party around the gift giving season (or Valentine’s Day) for their husbands, partners, and
       significant others. Notify your past customers via email and encourage RSVP’s. Follow
       up with phone calls and take wish lists over the phone. Men will appreciate having the
       ideas and the shopping nearly done for them.

   Tip #51. Don’t Forget Postcards. It’s not always economical to mail out catalogs, but you
       can order free postcards through www.vistaprint.com. (You only pay for shipping.) A
       postcard mailing to past customers is a great way to remind them of upcoming specials
       or a new catalog. If it’s not economical to mail to your entire list, then just do the
       mailing to past hostesses or customers who ordered over a certain dollar amount. Add
       a sentence to the postcard that says, “If you call me before I call you, I’ll give you a
       special gift.” This way they will either be calling your or they will be expecting your call.

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde             Page 15
Tip #52. Special Email Contests and Promotions. Run a special for Black Friday. Offer
       the biggest discount for orders placed between 5:00 a.m. and 5:50 a.m. Have the
       discount or incentive decrease each hour until 9:00 p.m. at night.

       Run a contest offering a free prize to the person who refers the most bookings from
       people not already on your mailing list. If you have a few special customers who you
       know are competitive and “buzz makers”, get them excited about the contest. Run the
       contest for three days and send extra emails generating enthusiasm and posting the
       rankings (if it’s close).


Marketing at the Office

All of these tips are on the stipulation that your company allows you to market your at-home
business at the office. Always make sure to check before implementing any of these.

   Tip #53. Have Product on your Desk. Have a basket filled with your products and
       catalogs at work. This will encourage people to stop by and place orders. If applicable,
       have open product so people can sample and try.

   Tip #54. Hold a Presentation in the Employee Break Room. Do a mini-presentation in
       the break room over lunch or break time for anyone who is interested.

   Tip #55. Post Flyers on the Company Bulletin Board. If your company has a bulletin
       board in the break room, make sure to post a flyer about your business.

   Tip #56. Put Catalogs in the Employee Break Room. People are always looking for
       something to read on their breaks. It may as well be your product catalog.

   Tip #57. Have a Party at your House for Co-Workers Only. Pass out invitation to your
       co-workers. Invite them to attend a presentation at your house and encourage them to
       bring friends and family.


On the Internet

   Tip #58. Use Facebook. Add your customers to your friend network or create a
       Facebook Page for your business. Run “Facebook only” specials. Stay in touch with
       good customers or past hostesses by commenting on their posts, recognizing them in
       your status messages or birthday greetings.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde          Page 16
Tip #59. Try Other Social Media. Get on Twitter and become known as the person who
       gives the best skin care tips or health tips or romance tips or cooking tips or any tip
       which gives value to your target market. Get a LinkedIn account and join LinkedIn
       Groups. Comment in those groups and become the expert.

   Tip #60. Give a Free Teleseminar on a Related Subject. If applicable, pick a topic that is
       educational but incorporates your product. Host a free 30-minute teleseminar on that
       subject and offer a special product package for purchase during the call. Notify your
       past customers to invite them and encourage them to invite their friends. Search for
       “free conference calling” on Google for lots of good free conferencing services. We like
       www.freeconferencecalling.com.

   Tip #61. Attend Chats and Forums Which Cater to your Market. Yahoo, Google, and
       others offer groups where like-minded people gather to chat and share information. In
       addition, there are literally hundreds of forums online. You are sure to find a chat or
       forum in your niche market. Who is your target audience? Join an online chat group or
       forum that caters to that market. Just search the words “forum” and any key word
       which applies to your audience. If you are looking for local business, make sure to
       include your city or state. Not all groups allow you to post business information and so
       check before posting. Forums or chat groups are a great way to position yourself as an
       expert in your market, but not a good place to “spam” your information.

   Tip #62. Advertise on Free Classified Sites. Place an ad on www.craiglist.org, Facebook
       marketplace, or other free sites.

   Tip #63. Join Merchant Circle. List your business on www.merchantcircle.com.
       Merchant Circle is like a social network for local businesses. Register your business here
       so customers in your area can find you, as well as online search engines.

   Tip #64. Run an Ad or Get Listed on Relevant Websites. If your target audience is
       specific, find websites which might appeal to this audience and get a link on that site.
       For example, if you cater to stay-at-home moms, find the sites that stay-at-home-moms
       like to frequent. You may have to pay for a link or an ad on the site, but maybe the site
       owner would do a swap. You could place an ad on your product website in exchange for
       a link on theirs.

   Tip #65. Create a Blog. Go to www.squidoo.com, www.blogger.com, or
       www.wordpress.com and start your own blog. These sites help you to start a blog with
       no technical knowledge whatsoever. Make sure to check your direct sales company’s
       guidelines before starting your own blog, but many companies are okay with you writing
       a blog if you don’t mention the company name. Write a blog about your own
       experiences and your own expertise. Be consistent and write one page a week.


107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde           Page 17
Tip #66. Write a Guest Blog. Even easier than creating your own blog (and without the
       commitment), find websites that appeal to your target market and ask to write an
       article for their site. Many sites are looking for people to write content. They want
       fresh new content for their readers and by writing an article for their site, you position
       yourself as the expert. Use the “contact us” links on the website to find out if they are
       looking for guest bloggers.

   Tip #67. Make Videos. Get out the camera, make some how-to videos, and upload them
       to www.youtube.com. Don’t be shy. Authenticity in your videos is what counts. Give
       your clients your best tips, upload them to You Tube and then post them to Facebook,
       Twitter, and other social media sites.



Affiliate with Other Businesses

   Tip #68. Have a Direct Sales Open House. Partner with several other network marketing
       professionals and have an open house with all of your customers. Set up display tables
       and each company representative can do a 15 minute presentation in a gathering area.
       Advertise it as a night out or holiday shopping and give door prizes. Because everyone is
       combining their customer lists, this is a great way to meet new people.

   Tip #69. Partner with Local Businesses. Is there a local business which would be a good
       fit with your products? Depending on your products, this might include health stores,
       nail salons, beauty salons, gyms, chiropractor’s offices, tanning shops, lingerie shops,
       bridal stores, and many, many more. Talk to the owner or manager. Ask if you could
       attach their business card or flyer to each of your customer’s order forms and if they
       would consider promoting your business with a sign and business cards at the register.
       Maybe they’d be interested in doing presentations in their shop. Anyone you consider
       competition could become your business partner.

   Tip #70. Drawing at Local Businesses. To take the previous idea up a notch, ask if you
       can do a drawing for THEIR product. For example, agree to give away a free hair cut or
       free set of nails. Make a sign for the shop advertising the drawing with the words
       “sponsored by” and the name of your company. Place the sign next to a fish bowl with
       drawing slips and pencils. On the drawing slips make sure to include questions like, “Are
       you interested in more information on (your product name)?” Or, “Would you be
       interested in hosting a show?” It’s a nice deal for the salon because you are buying their
       product to give away and it’s a minimal investment for you for a pile of new leads.
       Remember, this idea works for any type of business including restaurants, gyms, oil
       change shops, salons, flower shops, book stores, and so on.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 18
Tip #71. Utilize Employee Break Rooms. When approaching local businesses, if they say
       “no” to either of the previous ideas, ask if they might consider putting some of your
       catalogs in the employee break room or a flyer on the employee bulletin board.
       Remember, you are going to get “no” answers when you approach business owners
       about any promotion. This is a good thing. You do not want to affiliate with everyone.
       You only want to affiliate with people who have the same positive attitude that you
       have and the “no’s” are a weeding out process. You are looking for like-minded people
       with whom to partner.

   Tip #72. Affiliate With Your Child’s School. Do a presentation before a PTA meeting.
       Have a booth at the school fair. Advertise in the school newsletter. Get listed in the
       school directory.

   Tip #73. Barter or Trade with Other Businesses. As you develop friendships with other
       business owners, whether they are direct sales people or local shops, suggest bartering
       your product in exchange for their product and services. You will not only get a discount
       on services and you will also have a new customer falling in love with your products.


Advertisement – Free and Paid

   Tip #74. Advertise in Penny Saver or Weekly Newspapers. Paying for advertising is not
       always the best way to advertise your business. You may not get a return on
       investment, but if you want to test the waters, try a smaller newspaper, like a Shopper
       News, Penny Saver, weekly paper, or small community paper.

   Tip #75. Advertise in Community Flyers. If you want advertising which is more
       reasonable, try the newsletter of community groups. Not only is it usually reasonably
       priced, you reach a specialized target market. Try health food stores, church flyers,
       animal shelters, apartment complexes, local charities, alumni newsletters, home owner
       associations, real estate newsletters, and many, many more.

   Tip #76. Advertise in College Newspapers. If this is your market, contact your local
       universities, community colleges, and vocational schools to advertise in their
       newspapers or newsletters.

   Tip #77. Get a Listing in the Yellow Pages. In large communities, advertising in the
       Yellow Pages can be very expensive, but in smaller communities it can be very
       reasonable. If someone is looking for a representative of your company in your area,
       you may be the only one listed.

   Tip #78. Send Out Press Releases. Look up sample press releases on the internet. They
       are under one page and very easy to write. If you attain a certain achievement in your

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde           Page 19
business, send a press release to all of the local papers. If they run a small blurb, this is
       FREE advertisement.


Become Your Own Advertising Department

   Tip #79. Get a Magnetic Sign for your Car. The same company we mentioned earlier,
       www.vistaprint.com, also offers free magnetic car signs from time to time. Or if you
       prefer, get a decal for your car window.

   Tip #80. Magnetize Your Business Card. People may throw away a business card, but
       most people will not throw away a magnet.

   Tip #81. Have Your Partner Wear Logo Wear. Ask your partners to help you in
       promoting your businesses by wearing logo wear or carrying water bottles or bags with
       your company logo. Make sure to arm them with business cards.

   Tip #82. Give a Business Card at Every Transaction. Every time you make a purchase
       and someone hands you a receipt, hand them a business card in return.

   Tip #83. Enter Drawings. Every time you see a drawing in a local business, place your
       business card in the drawing box or fish bowl. You never know who will see it.

   Tip #84. Include Business Cards with your Bills. When you pay your bills, include your
       business card in the envelope. Someone is opening that envelope and maybe they’d like
       a new job.

   Tip #85. Leave Business Cards or Company Brochures in Target Market Bathrooms. If
       you have a niche market you are targeting, leave brochures or business cards in the
       bathrooms of target markets. For example, if you do sell health products, leave a few
       business cards in the bathroom at the gym.

   Tip #86. Get Clever with your Business Card. Attach your card to a seed packet with a
       note that says, “I help people grow.” On Halloween, give sample “treat” bags to the
       parents when the kids come to the door. Give people your card with a fun-size
       $100,000 candy bar and a note that says, “Contact me if you’d like to make some extra
       cash.”

   Tip #87. Hang Flyers on Bulletin Boards. Design your flyer to be bright and catchy.
       Remember to include a free offer. This can be product samples, booking gifts, or a
       drawing, but you want to give people a reason to call you. Use tear off tabs or go to the
       local office supply store and buy a clear plastic business card holder. Look for the style
       with the peel-off sticky back and stick the holder (and your business cards) right on the

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde               Page 20
flyer. Bulletin boards are everywhere including grocery stores, banks, laundromats,
       apartment complexes, community centers, major department stores, and many, many
       more.

   Tip #88. Challenge Yourself. Set a goal to hand out a certain number of business cards
       each day. For extra credit, get contact information in return. A number as small as
       three people a day can revolutionize your business.

   Tip #89. Leave your Catalog or Brochure in Waiting Areas. Anywhere people are
       waiting, they are looking for something to read. Leave your catalogs in doctor’s offices,
       dentist offices, hospital waiting rooms, hair and nail salons, oil change shops, and many,
       many more. Here is a list of places you can leave your business card, brochures, or
       catalogs:

       Veterinarian Offices
       College Campuses
       Libraries
       Tax Preparation Offices
       Doctor’s Offices
       Dentist Offices
       Orthodontist Offices
       Hospital Waiting Rooms
       Mechanics Waiting Room
       Oil Change Shops
       Tire Shops
       Drycleaners
       Hair Salons
       Tanning Salons
       Nail Salons
       Hair Removal Salons
       Laser Eye Surgery Waiting Rooms
       Insurance Offices
       Laundromats
       The Back of Bathroom Stall Doors
       Fast Food Restaurants
       Bagel Shops
       Coffee Shops
       Delicatessens and Restaurants
       At ATM Machines
       Day Care Centers
       Retirement Homes
       Model Home Centers
       Real Estate Agent Offices

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde           Page 21
Corner Stores
       Grocery Stores
       Health Food Stores
       Meat and/or Cheese Shops
       Convenience Stores
       In Front of the Magazines in Check Out Lines
       At Major Department Stores
       With your Tip at Restaurants
       With Toll Booth Collectors
       Video Stores
       Dressing Rooms
       Bank Tellers and Bank Waiting Areas
       Shoe Stores
       Thrift Stores
       Temporary Staff Offices
       Flower Shops
       Pet Stores
       Dance Studios
       Computer Stores
       Office Supply Stores
       School Administration Offices
       Teacher’s Lounges
       Fabric and Craft Stores
       Print Shops
       Car Dealership Waiting Areas
       Bakeries
       Vitamin Stores
       Senior Activity Centers
       Community Centers
       Walk In Medical Clinic Waiting Rooms
       Credit Unions
       Park Benches
       Donut Shops
       Bus Stops
       Pharmacies
       Bowling Alleys
       Business Offices
       The Bathroom at the Mall
       The Post Office
       Gas Stations
       Movie Theatre Lobbies
       Print Shops
       Furniture Stores
       Cable Offices

107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde   Page 22
Water and Gas Utility Offices
       Apartment Leasing Offices
       Gyms or Health Clubs
       Golf or Country Clubs
       Anyplace there is a receptionist


Miscellaneous Ideas

   Tip #90. Do Trade Shows, Expos, and Other Events. Scout your local area for events
       where you can set up a booth. Prices vary greatly and so check around. Think about
       home shows, job expos, girls’ night out events, local heritage days, gift shows, local
       celebrations, college career expos, baby expos, school fairs, bridal shows, craft fairs, and
       so on. Make sure to hold a drawing and add relevant questions to your drawing slips.

   Tip #91. Give your Products as End of the Year Gifts. If you buy an end of the year gift
       for your postal workers, UPS or Fed Ex driver, hair stylist, or other service providers,
       then why not give them the gift of your products? It’s a tax write off, it adds to your
       retail numbers, and it’s another way to show someone the benefits of your line.

   Tip #92. Library Book Marks. Does your library need book marks? Offer to make some
       with library information with a small add that says “sponsored by” and your website.

   Tip #93. Contact the Welcome Wagon. If your city has a welcome wagon program for
       new residents, contact them and see what you can do to include information about your
       business. You would include a flyer with discount coupon or some samples. It’s a great
       to welcome someone and you never know when you will get a new customer or team
       member.

   Tip #94. Talk to Local Realtors. Develop relationships with local realtors. If they are
       doing a new home package, see if you can include your flyer, discount coupon, or
       samples. If they are not doing one, suggest that they start. Local businesses donate
       products and local realtors give the package to all new home buyers.

   Tip #95. Visit Convention Centers. Check the schedule of local convention centers to see
       which shows are coming through. Even if booth rental is cost prohibitive, you can
       attend shows and exhibits and network with people attending and people working.
       Bring lots of business cards.

   Tip #96. Visit Garage Sales. Stop by garage sales and offer them a special gift or discount
       coupon to pass out your business cards or flyers to their customers.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 23
Tip #97. Give Community Education Classes. Does your product have an education
       side? Create a seminar that you can teach through your local community education
       program.

   Tip #98. Do Workshops at Local Stores. Can you take the educational side of your
       business and do workshops or seminars at craft shops, grocery stores, or health clubs?
       These stores like to have more offerings for their customers and you would be filling a
       need.

   Tip #99. Become a Speaker. If there is a college course that is a match for your product,
       talk to the head of the department or individual professors to see if you could be a
       speaker in their classes.

   Tip #100. Become a Local Celebrity. If you have an area of expertise or have achieved a
       level of success in your company, talk to your local papers to see if they are interested in
       doing a human interest story. Look online for information about how to put together a
       nice press kit and send it to the local papers.

   Tip #101. Talk to Radio Show Hosts. Radio shows are always looking for guests to
       feature. Listen to your local shows and see whose personality might be a fit. Start with
       later night shows and work your way up to prime time and the morning shows.

   Tip #102. Check the Announcement Section of the Newspaper. Do you have a product
       which might interest new parents or soon-to-be-married couples? Check the wedding
       and birth announcements in the newspaper and contact those people with a special
       offer.

   Tip #103. Donate Product to a Silent Auction. Many organizations are looking for
       donations for their silent auction events. These include schools, ballet troupes, dance
       companies, theatres, opera houses, animal organizations, local support centers, and
       many, many other cultural and charity organizations. Put your product in a basket,
       make it look attractive, and make sure to include your brochure and business card. It’s a
       tax write off for you and hundreds of people see your information.

   Tip #104. Sponsor a Charity Event. Does your product link to a community need that you
       could sponsor? For example, if your products cater to women, could you sponsor a free
       self-defense class for women? Sponsorship usually includes helping with the promotion
       and making copies and it’s good exposure for your business.

   Tip #105. Host a Party or Workshop for Charity. If someone approaches you for a
       donation for a walk-a-thon, school fundraiser, or charitable donation, offer to do an in-
       home party or show and give a percentage of the show sales to the organization. You’ll


107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde            Page 24
have great attendance and you’ll be helping a good cause. If you like, host the party
       yourself.

   Tip #106. Do a Raffle for a Charitable Cause. If you don’t do in-home shows or parties,
       offer a basket of your goods at a large discount to customers who want to support
       charitable causes. Suggest they sell raffle tickets to win the basket. They can sell as
       many tickets as they like and therefore raise a lot of money. Offer to help design the
       raffle tickets and include your information on the ticket.

   Tip #107. Stop When You See A Fundraiser. Every time you see a car wash, bake sale or
       fundraiser, approach the organizer. Inform this person you can help them make money
       for their organization and suggest the previous ideas listed.


Closing

Whew! That’s a lot of ideas! As we mentioned earlier, it’d be impossible for us to try applying
each and every one of these ideas to our business. This document is meant to be inspirational
but also practical. When we’re looking for motivation, this report is not only a good reference
for ideas but will also help get our marketing juices flowing again!

Let’s recap a few other points:

      Taking Intentional Action. We should always make sure we’re feeling hopeful, excited,
       or motivated before starting any business-related tasks. If we’re feeling depressed,
       angry, or frustrated . . . it’s best to do nothing. Our most important job is to get
       ourselves feeling good about our businesses . . . and then act!

      Knowing the Difference between Proactive and Reactive Marketing. Reactive
       Marketers pass out information and wait by the phone. Proactive Marketers have
       interactions with people, develop relationships, and have much more success in building
       their businesses.

      Our Mindsets Create our Realities. If we think of ourselves as confident, busy,
       successful business people, our businesses will reflect this attitude. People will be
       attracted to us and want what we have.

      Becoming an Active Marketer. We seek to become balanced, active marketers. We
       know passive techniques do not help us to build relationships with others. Aggressive
       techniques often turn people off from our message. Finding a balance between
       business, family, and friends, allows others to be attracted to our message.




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde           Page 25
   Practicing our Public Service Announcement. Crafting a good message about our
       businesses allows us to be ready for the inevitable question . . . what do you do? We
       know if we can answer this simple question with our audience in mind, we’re more
       likely to create a good two-way dialogue. And by focusing on the benefits of our
       products and services we can provide for our customers we create stronger business
       relationships while gain more customers.


Marketing our businesses is simply a way for us to build relationships with others, enrich lives,
and share opportunities and ideas. Hopefully these ideas will inspire you to do the same. Good
luck and have fun!




107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde           Page 26

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107 tips to_gain_customers_and_grow_your_business

  • 1.
  • 2. Table of Contents INTRODUCTION........................................................................................................................................................ 3 INTENTIONAL ACTION .............................................................................................................................................. 3 PROACTIVE VS. REACTIVE MARKETING .................................................................................................................... 4 OUR MINDSET CREATES OUR OUTCOME ................................................................................................................. 4 PASSIVE VS. ACTIVE VS. AGGRESSIVE ...................................................................................................................... 5 HOW TO TURN AN ELEVATOR SPEECH INTO A PUBLIC SERVICE ANNOUNCEMENT ................................................. 5 THE FORMAT OF THIS REPORT ................................................................................................................................. 8 IDEAS FOR BRAND NEW NETWORK MARKETING DISTRIBUTORS ............................................................................ 8 IDEAS ON HOW TO MEET NEW PEOPLE ................................................................................................................... 9 WHERE TO MEET NEW PEOPLE - NETWORKING .................................................................................................... 10 MARKETING AT YOUR PARTIES OR PRESENTATIONS ............................................................................................. 13 MARKETING TO CURRENT CUSTOMERS ................................................................................................................. 14 MARKETING AT THE OFFICE ................................................................................................................................... 16 ON THE INTERNET .................................................................................................................................................. 16 AFFILIATE WITH OTHER BUSINESSES...................................................................................................................... 18 ADVERTISEMENT – FREE AND PAID ....................................................................................................................... 19 BECOME YOUR OWN ADVERTISING DEPARTMENT ............................................................................................... 20 MISCELLANEOUS IDEAS ......................................................................................................................................... 23 CLOSING ................................................................................................................................................................. 25 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 2
  • 3. Introduction We all start out excited in our network marketing businesses and usually, as long as we’re generating leads, we stay excited. However, when we run out of leads or ideas, this is when we lose our enthusiasm for building our business. That is why we created this document. This report is meant to be used as a guide to get our juices flowing and to give us ideas on how to market our businesses . . . offline and online. It would be impossible to market our businesses in all the ways listed in this report. In fact, if would probably be an exercise in frustration if we tried to apply all 107 tips to our businesses. The ideas in this report are meant to help keep us excited as well as stimulate some of our own marketing ideas. They are meant to be a jumping off point for each of us to look at our businesses with new eyes. Pick one or two of the ideas, try them out, apply them, hone them, and hone them some more . . . then try other ideas. All of these ideas have been successful for someone. Before we begin, we’d like to clarify a few very important points . . . Intentional Action Many of us have heard about “inspired action”, but the term “intentional action” may be new. In our 6-CD-set Train your Brain, (available at http://www.themindaware.com) we go into great detail on the subject of intentional action. Intentional Action is defined as “the action we take AFTER we’ve moved ourselves to an emotionally positive place.” What we mean is . . . If we are feeling depressed, angry, or frustrated about our businesses . . . we should not take action. Our ONLY task if we’re feeling depressed, angry, or frustrated is to do things which help us to feel good. This could be listening to music, taking a walk, petting the cat, reading motivational material, or listening to self-help CDs, but we must get ourselves “feeling good” before we take action. If we are having any negative feelings, our ONE and ONLY JOB is getting ourselves into a more emotionally positive feeling place. After we do this is . . . then we can take action. By action, we might mean picking up the phone to call customers, talking to people about our business, or marketing our businesses in any one of the ways mentioned in this report. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 3
  • 4. This is intentional action. Please refer to the CD-set, “Train your Brain” for more information about intentional action. We can’t say this enough. For any of our actions to be truly successful . . . we must have a positive mindset . . . (hopeful, excited, positive expectation, etc) . . . before we take action. Proactive vs. Reactive Marketing Know the difference between proactive and reactive marketing. Reactive marketing is promoting our business by handing out business cards, distributing catalogs, posting flyers, passing out a bunch of information, hoping for the best, and sitting by the phone, waiting for it to ring. On the other hand, proactive marketing, while including some of the very same techniques as reactive marketing, has a more hands-on approach by following up promotional material with something more. For example, passing out a business card or handing out a catalog is typical of reactive marketing, but it becomes proactive when we get contact information in return and follow through with a phone call or an email. With proactive marketing, there’s no need for us to wait for or react to anything. We are always contacting the customer. We are never waiting for them to contact us. We are in control. Proactive marketing focuses on interaction with people and building relationships as a means of gaining more customers and marketing our businesses more effectively than does reactive marketing. This report incorporates ideas from both proactive and reactive methods and our businesses should also incorporate both types of marketing. Each method has its rightful place in marketing our businesses. And while both approaches will work for us, as a general rule . . . proactive methods will always yield better results. Again, knowing the difference between reactive and proactive marketing is very important to our success. Our Mindset Creates our Outcome We discuss the topic of our minds creating our reality with more detail in Train your Brain, available at www.themindaware.com, so we’ll only cover it briefly here. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 4
  • 5. Regardless of whether we have one prospect in our rolodex or one party on our books, carrying ourselves as though we are busy and developing confidence about our businesses . . . will bring us more success. We should always think of ourselves as a successful businesses people. When people approach us, if they sense we are feeling good about our businesses, they will want what we have! In other words, if people sense we are busy, confident, and prosperous, they will want to be part of the action. Passive vs. Active vs. Aggressive Become an active marketer. Passive marketers utilize . . . only passive marketing techniques. This is similar to reactive marketing in that passive marketers will literally pass out information, place ads, or post signs and then wait for the response. Rarely are passive marketers ever having conversations related to their businesses with real, live people. Passive marketers are almost never in control of their businesses. Aggressive marketers . . . are always talking about business. They’re always wearing logo clothing, have blinking ID badges, or “ask me about my business” buttons. They’re always blasting sales pitches via social media but have difficulty answering a simple question like . . . how are you? Aggressive marketers may be in control of their businesses and also having many conversations with other people about their businesses but their aggressive selling methods often. . . turns people off from their products. Active marketers, on the other hand, always balance business, friendship, and family. We may wear logo clothing, bags, or water bottles advertising our businesses, but we have other interests. We are authentic people with diverse lives and most importantly . . . we are sincerely interested in the people we interact with on a personal level . . . even the people we are selling to. We exude a security about our business. People see us as experts because we not only talk about our businesses confidently, but we also talk about other subjects as well. We are never so driven by our need to sell that we lose being present and personable to others. Active marketers always outperform both passive and aggressive marketers. How to Turn an Elevator Speech into a Public Service Announcement We’ve all heard the terms elevator speech or 30-second commercial, right? We use these marketing terms for the quick answer we give when someone asks us that age old question . . . what do you do? 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 5
  • 6. It’s inevitable people will ask us what we do for a living and, as network marketers, we’re often told this simple question is our golden opportunity to create an elevator speech or 30-second commercial as a means of increasing sales, sponsoring new team members, etc. At The Mind Aware we wholeheartedly agree someone asking us what we do for a living is the perfect opportunity to market ourselves and our businesses. But why not take this golden opportunity to do something different, something more effective in the long run? Why not take this opportunity to create our very own . . . Public Service Announcement. Why a public service announcement? With a 30-second commercial we are selling something. By creating an elevator speech we are always talking at someone. Customers are tired of being sold to. With a public service announcement . . . our intention is to always be of service or a benefit to our customers. When we are selling someone our products we want to involve our customers at every step in this process. Informing our customers we will always meet their needs is one of the most effective marketing approaches we will ever use as network marketers. Thoughtful, service-oriented selling methods build long-term relationships with customers and bring about good outcomes for everyone involved. So, rather than creating a clever 30-second commercial or honing our elevator speech to gain new customers . . . create a public service announcement. Here are some tips for creating an effective Public Service Announcement:  Always keep our audience in mind. What is of interest to them?  Always list the benefits of our products. How are we helping people?  Always keep our public service announcement to a few sentences. Anything longer than that will lose people’s interest in what you have to say.  Always use words which create an opening for the other person to participate. This means being broad in our descriptions. When we create an opportunity for a person to ask for clarification about what we do, we’re not only encouraging their participation, we’re also creating a relationship.  Always be ourselves. Be natural. Here are some examples based on a variety of products and services: “I help people lose that final 10 pounds . . .” 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 6
  • 7. “I do in-home educational seminars teaching women how to put more romance into their lives . ..” “I keep families healthy during the flu season . . .” “I help ordinary people make sense of investment . . .” “I help women look and feel younger . . .” “I teach people how to have more energy throughout the day . . .” In some cases, we may want to develop two or three answers so we can interchange them based on the type of person we are addressing. It’s also a good idea to keep in mind we’re creating a dialogue which means we may want to end with a question. For example, something as simple as “Have you ever heard of (name of your company)?” will engage another person. If our Public Service Announcement is interesting enough, people will be asking us questions. Practice! If we look in a mirror and practice our Public Service Announcements, we quickly find out what feels comfortable to us. Our Public Service Announcements are platforms for creating relationships. They are not meant to sell someone something. When we practice several variations of our Public Service Announcements, we not only find one which works well for us, we also become more comfortable talking about our businesses on a personal level. The ability to interact with our customers on a personal level always adds to our success. A person’s response to our Public Service Announcements is not an affirmation or a rejection of our businesses. It is only a means to get an answer to the question . . . “What is the next step I would take in developing a business relationship with this person?” Many times, when we create a dialogue and build a relationship with someone, we end up gaining new customers or team members. Not only the person we’re talking with, but also many people they might know. Good service creates word-of-mouth buzz about ourselves and delivers results for both parties. A Public Service Announcement tells our customers . . . we care about them. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 7
  • 8. The Format of this Report We are aware network marketing businesses come in many forms, so we’ve included as many ideas as possible in our report. We have ideas for those in party plan companies, ideas for those in direct sales companies and ideas for people who market on the internet. When we say we have an idea for everyone, we mean it. Therefore, in order for any of you to find the type of idea which best serves your business right now, we’ve divided this report into sections:  Brand New Network Marketers – First Steps  How to Meet New People  Where to Meet New People  Marketing at Parties or Presentations  Marketing to Current Customers  At the Office  On the Internet  Affiliate with Other Businesses  Advertisement – Free and Paid  Become your Own Advertising Department  Miscellaneous Ideas Please remember . . . don’t get overwhelmed. We want this report to inspire! Pay attention to your feelings. Successful actions always occur when we are feeling good. This is a time for different ideas, new ideas. Pick as many ideas as you like and run with them! And . . . enjoy! Let’s get started . . . Ideas for Brand New Network Marketing Distributors Tip #1. Invite a Friend to Open your Distributor Kit with You. Open the box or envelope containing your new consultant information with a friend or even better, multiple friends. Have them over, pop some popcorn, put in the company DVD, and if your kit includes some of your products, let them peruse the goodies with you. Tip #2. Contact your Circle of Influence. Make a list of the people you know from all areas of your life. Sometimes this is referred to as your FRANKS list. FRANKS stands for Friends, Relatives, Acquaintances, Neighbors, Kids, and Spouse. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 8
  • 9. As you are developing your list from every aspect of your life, remember to include people from the past such as co-workers from previous jobs. Remember to mix and match categories (i.e. my sister’s hairdresser or my husband’s co-worker’s wife). Let these people know about your new business. Call them, send them an email, or maybe a flyer in the mail, Making sure everyone in your circle of influence knows what you do for a living is very effective in getting new customers. It’s not a bad idea for seasoned network marketers to revisit their FRANKS list as well. Sometimes we get busy and overlook the most obvious prospects. You do not want to be at the next company extravaganza and see that the new top hot shot in the company is your old best friend from high school . . . or that he or she is signed with someone else’s team. !@#$%^&!!!!! Tip #3. Hold an Open House. Pick a date to hold an open house party for everyone from your FRANKS list. Make sure to have a start time for a presentation and tell people to be on time. When you (or a friend) hold an open house for your new business, you now have a reason to call everyone on your FRANKS list. You can invite them to the open house! Have product prizes, discounts, booking bonuses, drawings, fun things to do, or a “mystery host”, and of course, have products for sale. Holding an open house is a great way to kick start your new business or give an existing business a needed boost. Ideas on How to Meet New People Practice your Public Service Announcement, go to public places or events, and talk to people about your business! In order to meet people, you must go to the places where people gather. Tip #4. Get Contact Information. When you are talking with someone about your business, smile and give them your business card. Remember, always be proactive in your marketing approach by asking for a business card or contact information in return. This will get you more new customers. An easy way to do this is offer free samples of your product or a discount coupon. Carry blank business cards with you and if the other person doesn’t have a business card, have them fill out their contact information on one of these blank cards. After you send the samples or discount coupon, follow up with a phone call to make sure the package arrived safely or do a two minute survey asking how they liked the sample product. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 9
  • 10. Tip #5. One Easy Ice Breaker. If you feel at a loss searching for a way to approach someone new, try putting a big smile on your face, hand them your card, and say, “Here you go. I’m shamelessly promoting my business.” If they smile or laugh, you may just strike up a conversation. Tip #6. Show Off Your Business. Wear logo-wear or buttons that show off your business. If you’re feeling really cheeky, wear it upside down. Carry bags that show off your catalogs or logo. People will approach you and ask you about your business. Tip #7. Use Your Products. If possible, bring your products to social gatherings. If you are in the food business and you are attending a pot luck event, bring a dish from your line with recipe cards. If there is a hand lotion in your line, take it out of your bag and share it with others you meet. Tip #8. Bring Your Presentation With You. If you have a small bag with a few of your hottest products, you can always give a mini-presentation on the spot when the opportunity presents itself. Where to Meet New People - Networking Tip #9. Servers in Restaurants. Servers and bartenders like to control their income which is why they work for tips. People in these professions are some of the best prospects for network marketing businesses. Practice striking up conversations with people in the service industry. Ask them about lives and the place they are working? Do they like it? Is it busy? Don’t be afraid to compliment them (i.e. “You’ve got a great personality. You would be fantastic in my business.”) Whatever you say, be yourself and think about their needs first. Remember, you are only striking up a conversation to develop a relationship and to determine the next step and NOT to sell them on anything. Create a card that you can leave behind with your tip. On one side you can say “Thank you for the excellent service, you are really good at what you do. If you’d be interested in making additional money, you’d be really good at . . . (name of your company). On the other side of card, detail the benefits of your job (i.e. flexible hours, good pay) and include your contact information. Tip #10. In the Health Club. Especially good if you are selling a health product. Start going to the gym (if you aren’t already). It will be good for you and good for your business. If you are there regularly, you will see the people who are also there regularly. These are people with whom to strike up a conversation. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 10
  • 11. Tip #11. Clerks in Retail Stores. Most network marketing opportunities offer more money in one night than most retail jobs pay in a week. Most people in retail don’t know this. If you meet someone friendly, think about whether they might be a good fit for your team? Tip #12. Those Chatty People Who Approach You. If you are a reserved or quiet person, you will be able to identify with and appreciate this suggestion. Have you ever been in a public bathroom, the aisle of the supermarket, or waiting in a checkout line and someone starts talking with you? You may not feel like talking to them, but they start chatting away anyway? Make sure to pull out a business card and say, “you seem so friendly, I’m going to give you my business card.” If you are going to chat, you may as well be discussing your business, right? Tip #13. Places Where You Do Business. Who are the people you see several times a week? Think about it. We tend to overlook the people we know the best. Don’t forget to talk with the people you see frequently at the post office, grocery store, gas station, drycleaners, library, bank, doctor’s or dentist’s office, hair or nail salons, or any other place you do business. Tip #14. Read your Brochure or Catalog in a Public Place. When you are waiting, read your brochure or catalog. Hold it up so people can see the topic. You’ll attract attention and you can always hand it to the person next to you when you are done. It’s another conversation starter. Tip #15. UPS or FedEx Delivery Person. Even if you haven’t left the house, people stop to see you. Make sure to give them a catalog, brochure, business card and/or samples. Tip #16. Business Networking Clubs or Organizations. Groups like BNI (www.bni.com) or the Business and Professional Women’s Organization (www.bpwusa.org) are clubs which hold networking events where individuals come and discuss their businesses with like-minded professionals. Most of these groups have local chapters. Check out their websites for more information. Tip #17. Direct Sales Clubs. Groups like the Direct Sales Association (www.dsa.org) and the Direct Sales Women’s Alliance (www.dswa.org) also usually have local meetings and local chapters. Become involved with one in your area and you will be able to network with individuals in other network marketing companies. One of the best ways to book a party is to do a swap with a professional from another company. Hold a party for them and they will hold a party for you. Tip #18. Local Business Journals. Most local business journals post events such as grand openings, after-hours meet and greets, breakfast meetings, networking events, lunches, 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 11
  • 12. and so on where business people gather. Pick up a copy of your local journal or go online at www.bizjournals.com to see listings for dozens of major cities in the U.S. Tip #19. Chamber of Commerce. Depending on the size of your community, the cost of the membership, and the nature of your business, becoming a member of your local Chamber of Commerce can sometimes be worth the investment. Chambers usually hold weekly or monthly events, as well as annual meetings. You may even find yourself attending their events because of your affiliation with your day job. Tip #20. Find Groups Online or List Your Own Meeting. Find business networking groups in your local area through Business Networking International (www.bni.com) or find more casual gatherings through Meet Up (www.meetup.com.) Meet up will show you any local meetings which are open to the public. Better yet, list your own opportunity meeting or team meeting on a regular basis. Tip #21. Civic Organizations. Rotary Clubs, VFWs, Optimists Clubs, etc. would all fall into this category. All of these civic organizations have gatherings where you can meet other members. In addition, many times they are looking for speakers for scheduled events. If your product is a fit for their organization, you could do a presentation for the members. Tip #22. Church or Other Religious Organizations. If you are part of an organized religion, your church may sponsor events or have volunteer opportunities where you can meet people. Tip #23. Trade Associations. Does your business cater to a certain trade or have you noticed people from a certain trade end up being your best customers? Find out where these people gather and you will meet people who already have a natural propensity to your products. Tip #24. Alumni Organizations. Attend alumni events or even school reunions. Tip #25. Paid Clubs. Do you belong to a country club, golf club, or other membership organization? Attending their events or even just hanging out on the premises is a great way to meet new people. Tip #26. Hobbies and Social Clubs. Any place where like-minded people gather. This category would include food clubs, book clubs, toastmasters groups, and health organizations. If people are getting together to do something social, you can attend these gatherings. Or if the group is a match for your product, ask if they are looking for a speaker. Many times groups that meet on a regular basis are looking for something new and interesting to do at a meeting. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 12
  • 13. Tip #27. Take a Community Education Class. Take a community education class on a topic that is directly related to your products and you will meet a group of people who are also interested in the same product. Tip #28. Places you Volunteer. If you volunteer for the PTA, your child’s school, a community support service, a public charity, or any other type of organization, you will often be in contact with the same people on a regular basis. Tip #29. Cultural Events. Attending a play or a music event? Visiting an art museum or a historical society? Bring business cards and, if possible, wear something with your business logo or carry a bag with logo printed on it. Tip #30. Sporting Events. Take a walk at half-time or during the 7th inning stretch. Strike up a conversation with the people seated next to you or in the concession line. Tip #31. Kids Events – Sporting or Otherwise. Get to know the other parents. You will be seeing them over and over again at the same events and so develop a relationship with them. Tip #32. Hang Out Where Kids Gather. Where there are kids, there are parents. Hang out in the park, the play area of a shopping mall, or bring your kids to lunch at the local fast food play area. Strike up conversations with parents. Marketing at your Parties or Presentations Tip #33. Coach your Party Host. Establish good communication with your party hosts and make sure they understand the benefits of having high attendance and future bookings at their shows. What’s in it for them? Give good incentives to thank your hosts for working on your behalf. Tip #34. Mention Bookings and Your Business Opportunity at the Party. Make sure to mention the incentives for booking a party at least three times during a party – at the beginning, in the middle, and at the end. The same goes for the business opportunity. Every guest at every party could be a potential team member. Tip #35. Showcase your Hosts. Have your hosts stand up and say why they booked their parties. At the end of your parties announce how much free product the hosts received and encourage applause. Tip #36. Play a Booking Game. The list of booking games is limitless. Check your company training manual or ask your sponsor or upline if they can recommend a good booking game or just go online and search “booking games” for ideas. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 13
  • 14. Tip #37. Completing the Order Form. Ask every single customer if they are interested in booking a party or getting more information on the business opportunity when you are filling out their order form. Don’t prejudge. Make it a habit. Ask each customer, “On a scale of 1 to 10, how interested are you in booking a party?” Then, “On a scale of 1 to 10, how interested are you in the business opportunity?” The answers may surprise you. If they answer low for both questions, ask them if they know anyone who would like to book a party or would be interested in the business opportunity. Tip #38. Attach a Booking Incentive Card to Every Order Form. Attach a card to every order form that reads, “If you or any friend you recommend books a party within the next 24 hours, you will receive ____ as a free gift.” You can have this be an actual gift or offer a discount coupon off of any product of their choice. Tip #39. Rebook your Hostess. Give your hostess a special incentive for booking another party during her own party. Add a stipulation for the incentive, such as she must book or pick a date within the next three months (or six months). Tip #40. Create a Large Basket of Goodies for a Drawing. Create a beautiful basket filled with your products and other goodies to be used as a drawing. Bring the basket with you to each and every party and tell your guests that anyone who holds a party over a three month period will be placed in the drawing. Have a theme for your basket. For example, if you were in a food company, it could be the Quiet Night at Home Basket and it could include two champagne glasses, a bottle of champagne, a blockbuster coupon, a package of popcorn, and some of your snack products. Other themes could include Pamper Baskets, Fun Night Out Baskets (with movie tickets), or Have a Healthy Winter Package. Marketing to Current Customers Tip #41. Collect Email Addresses and Send a Monthly Email. Use a mailing service like Constant Contact, Vertical Response, or Mail Chimp to send email blasts to your customers. Have a catchy subject line and make sure to include the following information in every newsletter – a product special, a booking special, a sign-up incentive, and at least one product tip. Tip #42. Offer Themed Promotions. Keep the holidays or seasons in mind when offering specials or booking incentives. Tip #43. Re-service Current Customers. Get into the habit of calling each of your customers a few days after their purchase to thank them for their purchase. These conversations can often lead to additional sales, bookings, and sponsoring. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 14
  • 15. Tip #44. Call Past Customers. Challenge yourself. Agree to make five phone calls a day for ten days. Answering machines don’t count. Call five past customers every day to advise them of any specials you have running or to offer them a new catalog. Do it for thirty days and the results will be astounding. Tip #45. Ask for Referrals. Make it a habit to always ask people questions which lead to referrals. Try questions like these, “Do you know anyone who could benefit from these products?” or “Do you know anyone who would like to book a party?” or “Do you know anyone who could use some extra money right now?” Tip #46. Hold a Customer Appreciation Event. Have an event at your house for all of your past customers. Create a flyer and send it to them by email. Offer drawings, incentives, product specials, snacks, goodie bags, and a “sneak peek” at any new products you may have in your line. Tip #47. Do a Host Appreciation or VIP Event. Take the previous idea of a Customer Appreciation Event, but kick it up a notch to make it even more exclusive. Invite only past hosts or customers who ordered over a certain dollar amount. Serve champagne (both non-alcoholic and alcoholic varieties) and offer extra special incentives. Require RSVPs and allow each guest to bring only one guest. Tip #48. Encourage Past Hosts to Have an Anniversary Party. Look through your past host list and see who was having a party one year ago. Call these hosts and encourage them to have another party this year, reminding them how much fun it was. Tip #49. Offer a Bridal Registry. Promote this idea with your current customer base via parties, email contact, or customer conversations. Make sure they know you have a bridal registry and keep wish lists for soon-to-be-married couples. Tip #50. Holiday Shopping Shows for Men. If your clientele is primarily women, hold a party around the gift giving season (or Valentine’s Day) for their husbands, partners, and significant others. Notify your past customers via email and encourage RSVP’s. Follow up with phone calls and take wish lists over the phone. Men will appreciate having the ideas and the shopping nearly done for them. Tip #51. Don’t Forget Postcards. It’s not always economical to mail out catalogs, but you can order free postcards through www.vistaprint.com. (You only pay for shipping.) A postcard mailing to past customers is a great way to remind them of upcoming specials or a new catalog. If it’s not economical to mail to your entire list, then just do the mailing to past hostesses or customers who ordered over a certain dollar amount. Add a sentence to the postcard that says, “If you call me before I call you, I’ll give you a special gift.” This way they will either be calling your or they will be expecting your call. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 15
  • 16. Tip #52. Special Email Contests and Promotions. Run a special for Black Friday. Offer the biggest discount for orders placed between 5:00 a.m. and 5:50 a.m. Have the discount or incentive decrease each hour until 9:00 p.m. at night. Run a contest offering a free prize to the person who refers the most bookings from people not already on your mailing list. If you have a few special customers who you know are competitive and “buzz makers”, get them excited about the contest. Run the contest for three days and send extra emails generating enthusiasm and posting the rankings (if it’s close). Marketing at the Office All of these tips are on the stipulation that your company allows you to market your at-home business at the office. Always make sure to check before implementing any of these. Tip #53. Have Product on your Desk. Have a basket filled with your products and catalogs at work. This will encourage people to stop by and place orders. If applicable, have open product so people can sample and try. Tip #54. Hold a Presentation in the Employee Break Room. Do a mini-presentation in the break room over lunch or break time for anyone who is interested. Tip #55. Post Flyers on the Company Bulletin Board. If your company has a bulletin board in the break room, make sure to post a flyer about your business. Tip #56. Put Catalogs in the Employee Break Room. People are always looking for something to read on their breaks. It may as well be your product catalog. Tip #57. Have a Party at your House for Co-Workers Only. Pass out invitation to your co-workers. Invite them to attend a presentation at your house and encourage them to bring friends and family. On the Internet Tip #58. Use Facebook. Add your customers to your friend network or create a Facebook Page for your business. Run “Facebook only” specials. Stay in touch with good customers or past hostesses by commenting on their posts, recognizing them in your status messages or birthday greetings. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 16
  • 17. Tip #59. Try Other Social Media. Get on Twitter and become known as the person who gives the best skin care tips or health tips or romance tips or cooking tips or any tip which gives value to your target market. Get a LinkedIn account and join LinkedIn Groups. Comment in those groups and become the expert. Tip #60. Give a Free Teleseminar on a Related Subject. If applicable, pick a topic that is educational but incorporates your product. Host a free 30-minute teleseminar on that subject and offer a special product package for purchase during the call. Notify your past customers to invite them and encourage them to invite their friends. Search for “free conference calling” on Google for lots of good free conferencing services. We like www.freeconferencecalling.com. Tip #61. Attend Chats and Forums Which Cater to your Market. Yahoo, Google, and others offer groups where like-minded people gather to chat and share information. In addition, there are literally hundreds of forums online. You are sure to find a chat or forum in your niche market. Who is your target audience? Join an online chat group or forum that caters to that market. Just search the words “forum” and any key word which applies to your audience. If you are looking for local business, make sure to include your city or state. Not all groups allow you to post business information and so check before posting. Forums or chat groups are a great way to position yourself as an expert in your market, but not a good place to “spam” your information. Tip #62. Advertise on Free Classified Sites. Place an ad on www.craiglist.org, Facebook marketplace, or other free sites. Tip #63. Join Merchant Circle. List your business on www.merchantcircle.com. Merchant Circle is like a social network for local businesses. Register your business here so customers in your area can find you, as well as online search engines. Tip #64. Run an Ad or Get Listed on Relevant Websites. If your target audience is specific, find websites which might appeal to this audience and get a link on that site. For example, if you cater to stay-at-home moms, find the sites that stay-at-home-moms like to frequent. You may have to pay for a link or an ad on the site, but maybe the site owner would do a swap. You could place an ad on your product website in exchange for a link on theirs. Tip #65. Create a Blog. Go to www.squidoo.com, www.blogger.com, or www.wordpress.com and start your own blog. These sites help you to start a blog with no technical knowledge whatsoever. Make sure to check your direct sales company’s guidelines before starting your own blog, but many companies are okay with you writing a blog if you don’t mention the company name. Write a blog about your own experiences and your own expertise. Be consistent and write one page a week. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 17
  • 18. Tip #66. Write a Guest Blog. Even easier than creating your own blog (and without the commitment), find websites that appeal to your target market and ask to write an article for their site. Many sites are looking for people to write content. They want fresh new content for their readers and by writing an article for their site, you position yourself as the expert. Use the “contact us” links on the website to find out if they are looking for guest bloggers. Tip #67. Make Videos. Get out the camera, make some how-to videos, and upload them to www.youtube.com. Don’t be shy. Authenticity in your videos is what counts. Give your clients your best tips, upload them to You Tube and then post them to Facebook, Twitter, and other social media sites. Affiliate with Other Businesses Tip #68. Have a Direct Sales Open House. Partner with several other network marketing professionals and have an open house with all of your customers. Set up display tables and each company representative can do a 15 minute presentation in a gathering area. Advertise it as a night out or holiday shopping and give door prizes. Because everyone is combining their customer lists, this is a great way to meet new people. Tip #69. Partner with Local Businesses. Is there a local business which would be a good fit with your products? Depending on your products, this might include health stores, nail salons, beauty salons, gyms, chiropractor’s offices, tanning shops, lingerie shops, bridal stores, and many, many more. Talk to the owner or manager. Ask if you could attach their business card or flyer to each of your customer’s order forms and if they would consider promoting your business with a sign and business cards at the register. Maybe they’d be interested in doing presentations in their shop. Anyone you consider competition could become your business partner. Tip #70. Drawing at Local Businesses. To take the previous idea up a notch, ask if you can do a drawing for THEIR product. For example, agree to give away a free hair cut or free set of nails. Make a sign for the shop advertising the drawing with the words “sponsored by” and the name of your company. Place the sign next to a fish bowl with drawing slips and pencils. On the drawing slips make sure to include questions like, “Are you interested in more information on (your product name)?” Or, “Would you be interested in hosting a show?” It’s a nice deal for the salon because you are buying their product to give away and it’s a minimal investment for you for a pile of new leads. Remember, this idea works for any type of business including restaurants, gyms, oil change shops, salons, flower shops, book stores, and so on. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 18
  • 19. Tip #71. Utilize Employee Break Rooms. When approaching local businesses, if they say “no” to either of the previous ideas, ask if they might consider putting some of your catalogs in the employee break room or a flyer on the employee bulletin board. Remember, you are going to get “no” answers when you approach business owners about any promotion. This is a good thing. You do not want to affiliate with everyone. You only want to affiliate with people who have the same positive attitude that you have and the “no’s” are a weeding out process. You are looking for like-minded people with whom to partner. Tip #72. Affiliate With Your Child’s School. Do a presentation before a PTA meeting. Have a booth at the school fair. Advertise in the school newsletter. Get listed in the school directory. Tip #73. Barter or Trade with Other Businesses. As you develop friendships with other business owners, whether they are direct sales people or local shops, suggest bartering your product in exchange for their product and services. You will not only get a discount on services and you will also have a new customer falling in love with your products. Advertisement – Free and Paid Tip #74. Advertise in Penny Saver or Weekly Newspapers. Paying for advertising is not always the best way to advertise your business. You may not get a return on investment, but if you want to test the waters, try a smaller newspaper, like a Shopper News, Penny Saver, weekly paper, or small community paper. Tip #75. Advertise in Community Flyers. If you want advertising which is more reasonable, try the newsletter of community groups. Not only is it usually reasonably priced, you reach a specialized target market. Try health food stores, church flyers, animal shelters, apartment complexes, local charities, alumni newsletters, home owner associations, real estate newsletters, and many, many more. Tip #76. Advertise in College Newspapers. If this is your market, contact your local universities, community colleges, and vocational schools to advertise in their newspapers or newsletters. Tip #77. Get a Listing in the Yellow Pages. In large communities, advertising in the Yellow Pages can be very expensive, but in smaller communities it can be very reasonable. If someone is looking for a representative of your company in your area, you may be the only one listed. Tip #78. Send Out Press Releases. Look up sample press releases on the internet. They are under one page and very easy to write. If you attain a certain achievement in your 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 19
  • 20. business, send a press release to all of the local papers. If they run a small blurb, this is FREE advertisement. Become Your Own Advertising Department Tip #79. Get a Magnetic Sign for your Car. The same company we mentioned earlier, www.vistaprint.com, also offers free magnetic car signs from time to time. Or if you prefer, get a decal for your car window. Tip #80. Magnetize Your Business Card. People may throw away a business card, but most people will not throw away a magnet. Tip #81. Have Your Partner Wear Logo Wear. Ask your partners to help you in promoting your businesses by wearing logo wear or carrying water bottles or bags with your company logo. Make sure to arm them with business cards. Tip #82. Give a Business Card at Every Transaction. Every time you make a purchase and someone hands you a receipt, hand them a business card in return. Tip #83. Enter Drawings. Every time you see a drawing in a local business, place your business card in the drawing box or fish bowl. You never know who will see it. Tip #84. Include Business Cards with your Bills. When you pay your bills, include your business card in the envelope. Someone is opening that envelope and maybe they’d like a new job. Tip #85. Leave Business Cards or Company Brochures in Target Market Bathrooms. If you have a niche market you are targeting, leave brochures or business cards in the bathrooms of target markets. For example, if you do sell health products, leave a few business cards in the bathroom at the gym. Tip #86. Get Clever with your Business Card. Attach your card to a seed packet with a note that says, “I help people grow.” On Halloween, give sample “treat” bags to the parents when the kids come to the door. Give people your card with a fun-size $100,000 candy bar and a note that says, “Contact me if you’d like to make some extra cash.” Tip #87. Hang Flyers on Bulletin Boards. Design your flyer to be bright and catchy. Remember to include a free offer. This can be product samples, booking gifts, or a drawing, but you want to give people a reason to call you. Use tear off tabs or go to the local office supply store and buy a clear plastic business card holder. Look for the style with the peel-off sticky back and stick the holder (and your business cards) right on the 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 20
  • 21. flyer. Bulletin boards are everywhere including grocery stores, banks, laundromats, apartment complexes, community centers, major department stores, and many, many more. Tip #88. Challenge Yourself. Set a goal to hand out a certain number of business cards each day. For extra credit, get contact information in return. A number as small as three people a day can revolutionize your business. Tip #89. Leave your Catalog or Brochure in Waiting Areas. Anywhere people are waiting, they are looking for something to read. Leave your catalogs in doctor’s offices, dentist offices, hospital waiting rooms, hair and nail salons, oil change shops, and many, many more. Here is a list of places you can leave your business card, brochures, or catalogs: Veterinarian Offices College Campuses Libraries Tax Preparation Offices Doctor’s Offices Dentist Offices Orthodontist Offices Hospital Waiting Rooms Mechanics Waiting Room Oil Change Shops Tire Shops Drycleaners Hair Salons Tanning Salons Nail Salons Hair Removal Salons Laser Eye Surgery Waiting Rooms Insurance Offices Laundromats The Back of Bathroom Stall Doors Fast Food Restaurants Bagel Shops Coffee Shops Delicatessens and Restaurants At ATM Machines Day Care Centers Retirement Homes Model Home Centers Real Estate Agent Offices 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 21
  • 22. Corner Stores Grocery Stores Health Food Stores Meat and/or Cheese Shops Convenience Stores In Front of the Magazines in Check Out Lines At Major Department Stores With your Tip at Restaurants With Toll Booth Collectors Video Stores Dressing Rooms Bank Tellers and Bank Waiting Areas Shoe Stores Thrift Stores Temporary Staff Offices Flower Shops Pet Stores Dance Studios Computer Stores Office Supply Stores School Administration Offices Teacher’s Lounges Fabric and Craft Stores Print Shops Car Dealership Waiting Areas Bakeries Vitamin Stores Senior Activity Centers Community Centers Walk In Medical Clinic Waiting Rooms Credit Unions Park Benches Donut Shops Bus Stops Pharmacies Bowling Alleys Business Offices The Bathroom at the Mall The Post Office Gas Stations Movie Theatre Lobbies Print Shops Furniture Stores Cable Offices 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 22
  • 23. Water and Gas Utility Offices Apartment Leasing Offices Gyms or Health Clubs Golf or Country Clubs Anyplace there is a receptionist Miscellaneous Ideas Tip #90. Do Trade Shows, Expos, and Other Events. Scout your local area for events where you can set up a booth. Prices vary greatly and so check around. Think about home shows, job expos, girls’ night out events, local heritage days, gift shows, local celebrations, college career expos, baby expos, school fairs, bridal shows, craft fairs, and so on. Make sure to hold a drawing and add relevant questions to your drawing slips. Tip #91. Give your Products as End of the Year Gifts. If you buy an end of the year gift for your postal workers, UPS or Fed Ex driver, hair stylist, or other service providers, then why not give them the gift of your products? It’s a tax write off, it adds to your retail numbers, and it’s another way to show someone the benefits of your line. Tip #92. Library Book Marks. Does your library need book marks? Offer to make some with library information with a small add that says “sponsored by” and your website. Tip #93. Contact the Welcome Wagon. If your city has a welcome wagon program for new residents, contact them and see what you can do to include information about your business. You would include a flyer with discount coupon or some samples. It’s a great to welcome someone and you never know when you will get a new customer or team member. Tip #94. Talk to Local Realtors. Develop relationships with local realtors. If they are doing a new home package, see if you can include your flyer, discount coupon, or samples. If they are not doing one, suggest that they start. Local businesses donate products and local realtors give the package to all new home buyers. Tip #95. Visit Convention Centers. Check the schedule of local convention centers to see which shows are coming through. Even if booth rental is cost prohibitive, you can attend shows and exhibits and network with people attending and people working. Bring lots of business cards. Tip #96. Visit Garage Sales. Stop by garage sales and offer them a special gift or discount coupon to pass out your business cards or flyers to their customers. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 23
  • 24. Tip #97. Give Community Education Classes. Does your product have an education side? Create a seminar that you can teach through your local community education program. Tip #98. Do Workshops at Local Stores. Can you take the educational side of your business and do workshops or seminars at craft shops, grocery stores, or health clubs? These stores like to have more offerings for their customers and you would be filling a need. Tip #99. Become a Speaker. If there is a college course that is a match for your product, talk to the head of the department or individual professors to see if you could be a speaker in their classes. Tip #100. Become a Local Celebrity. If you have an area of expertise or have achieved a level of success in your company, talk to your local papers to see if they are interested in doing a human interest story. Look online for information about how to put together a nice press kit and send it to the local papers. Tip #101. Talk to Radio Show Hosts. Radio shows are always looking for guests to feature. Listen to your local shows and see whose personality might be a fit. Start with later night shows and work your way up to prime time and the morning shows. Tip #102. Check the Announcement Section of the Newspaper. Do you have a product which might interest new parents or soon-to-be-married couples? Check the wedding and birth announcements in the newspaper and contact those people with a special offer. Tip #103. Donate Product to a Silent Auction. Many organizations are looking for donations for their silent auction events. These include schools, ballet troupes, dance companies, theatres, opera houses, animal organizations, local support centers, and many, many other cultural and charity organizations. Put your product in a basket, make it look attractive, and make sure to include your brochure and business card. It’s a tax write off for you and hundreds of people see your information. Tip #104. Sponsor a Charity Event. Does your product link to a community need that you could sponsor? For example, if your products cater to women, could you sponsor a free self-defense class for women? Sponsorship usually includes helping with the promotion and making copies and it’s good exposure for your business. Tip #105. Host a Party or Workshop for Charity. If someone approaches you for a donation for a walk-a-thon, school fundraiser, or charitable donation, offer to do an in- home party or show and give a percentage of the show sales to the organization. You’ll 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 24
  • 25. have great attendance and you’ll be helping a good cause. If you like, host the party yourself. Tip #106. Do a Raffle for a Charitable Cause. If you don’t do in-home shows or parties, offer a basket of your goods at a large discount to customers who want to support charitable causes. Suggest they sell raffle tickets to win the basket. They can sell as many tickets as they like and therefore raise a lot of money. Offer to help design the raffle tickets and include your information on the ticket. Tip #107. Stop When You See A Fundraiser. Every time you see a car wash, bake sale or fundraiser, approach the organizer. Inform this person you can help them make money for their organization and suggest the previous ideas listed. Closing Whew! That’s a lot of ideas! As we mentioned earlier, it’d be impossible for us to try applying each and every one of these ideas to our business. This document is meant to be inspirational but also practical. When we’re looking for motivation, this report is not only a good reference for ideas but will also help get our marketing juices flowing again! Let’s recap a few other points:  Taking Intentional Action. We should always make sure we’re feeling hopeful, excited, or motivated before starting any business-related tasks. If we’re feeling depressed, angry, or frustrated . . . it’s best to do nothing. Our most important job is to get ourselves feeling good about our businesses . . . and then act!  Knowing the Difference between Proactive and Reactive Marketing. Reactive Marketers pass out information and wait by the phone. Proactive Marketers have interactions with people, develop relationships, and have much more success in building their businesses.  Our Mindsets Create our Realities. If we think of ourselves as confident, busy, successful business people, our businesses will reflect this attitude. People will be attracted to us and want what we have.  Becoming an Active Marketer. We seek to become balanced, active marketers. We know passive techniques do not help us to build relationships with others. Aggressive techniques often turn people off from our message. Finding a balance between business, family, and friends, allows others to be attracted to our message. 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 25
  • 26. Practicing our Public Service Announcement. Crafting a good message about our businesses allows us to be ready for the inevitable question . . . what do you do? We know if we can answer this simple question with our audience in mind, we’re more likely to create a good two-way dialogue. And by focusing on the benefits of our products and services we can provide for our customers we create stronger business relationships while gain more customers. Marketing our businesses is simply a way for us to build relationships with others, enrich lives, and share opportunities and ideas. Hopefully these ideas will inspire you to do the same. Good luck and have fun! 107 Tips to Gain Customers – www.themindaware.com – Copyright © 2010 Dana Wilde Page 26