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C+M                  AGENCY OVERVIEW / GOOGLE+
                     UNIVERSITY OF ST. THOMAS | 11.30.11




© COLLE+MCVOY 2011
@CRAIGPLADSON
DIRECTOR, INTERACTIVE INNOVATION
+ FULL SERVICE, INTEGRATED AGENCY
           + FOUNDED IN 1935, REINCARNATED IN 2006
ABOUT US   + 180 PASSIONATE THINKERS + DOERS
           + NATIONALLY-AWARDED BEST PLACE TO WORK
F IVE YEA R S O F C O NS EC U T IVE GR O W T H


                                                                  $198
                                                        $175      million
                                          $165          million
                                          million
                          $150
                          million
    $130
    million

                                                                   42%
                                                         40%
                                            30%
      16%
                           24%
      2006                 2007             2008         2009      2010




   Capitalized Billings      Interactive Work Product
• Primary Research (qualitative and   • Customer Segmentation/
                                                                     quantitative methods)                 Targeting
                                              STRATEGY           •   Secondary Research (Forrester,    •   Brand
                                                                     Simmons, PSFK, eMarketer, etc.)   •   Interactive/Social Media/Mobile
                                                                 •   Consumer Insights                 •   Marketing Innovation

               RT
           ADVE ISING                                            • Print                                   • Nontraditional
                                              ADVERTISING        • Radio                                   • OOH
                                                                 • Broadcast                               • Retail (POP/POS)



                                     DE
                                                                 • Brand Identity                      • Package Design
PR




                                              DESIGN             • Brand Visual Design Standards       • Corporate Communications
                                       SIGN
                                                                 • Logo Creation/Evolution             • Collateral
               STRATEGY
                                                                 •   Planning + strategy               •   Search engine optimization
                                                                 •   User experience design            •   Design + copywriting
                                              INTERACTIVE        •   Information architecture          •   Front + back end development
                                 VE




                                                                 •   Content strategy                  •   Analytics (web, social, mobile)
     ED
                               TI
     M




          IA                  R AC                               • Creative Tactics                    • Connection Planning
                    I   NTE                   MEDIA              • Media Planning                      • SEM
                                                                 • Negotiation/Buying                  • Audit/Analytics

                                                                 •   Media Relations                   • Influencer Strategy
                                                                 •   Earned Media                      • Media Training
                                              PUBLIC RELATIONS   •   Blogger Outreach                  • Social Media
                                                                 •   Crisis Management
SEARCHING THE SOCIAL NETWORK
#FEEDIT
©2011 COLLE+McVOY   #FEEDIT
MISSION




       TO ORGANIZE THE WORLD’S INFORMATION AND
       MAKE IT UNIVERSALLY ACCESSIBLE AND USEFUL.




©2011 COLLE+McVOY                               #FEEDIT
S EA R C H
©2011 COLLE+McVOY   #FEEDIT
“Search is how Google began, and it’s still at the heart of what we do
             today. We devote more engineering time to search than to any other
           product, because search can always get better and faster at helping you
                  find what you want, when you want it, where you want it.”




©2011 COLLE+McVOY                       SOURCE: GOOGLE.COM                           #FEEDIT
MISSION                PRODUCTS




              GOOGLE PRODUCTS FALL INTO THREE CATEGORIES

           1) Search ads and ad products (e.g., Google Ad Words).

           2) Products with high consumer success (e.g., YouTube, Android).

           3) New products like Google+ and Google’s local and offers efforts.




©2011 COLLE+McVOY                                                                #FEEDIT
“ALL OF US AT GOOGLE WANT TO CREATE
      SERVICES THAT PEOPLE ACROSS THE WORLD
       USE TWICE A DAY ... LIKE A TOOTHBRUSH.”
                             ~ LARRY PAGE, GOOGLE CEO




©2011 COLLE+McVOY                                       #FEEDIT
MISSION      PRODUCTS
                    SPIRITS OF GOOGLE’S
                    SOCIAL PAST




©2011 COLLE+McVOY                         #FEEDIT
MISSION      PRODUCTS     2011




                    THE YEAR OF GOOGLE?




©2011 COLLE+McVOY                         #FEEDIT
MISSION      PRODUCTS     2011




                    THE YEAR OF GOOGLE+.




©2011 COLLE+McVOY                          #FEEDIT
GOOGLE+1
                        GOOGLE+ FIELD TRIAL   GOOGLE+ INVITE ONLY   GOOGLE+ PAGES
         BUTTON
       MARCH 30, 2011        JUNE 28, 2011         JULY 15, 2011     NOVEMBER 7, 2011




©2011 COLLE+McVOY                                                                   #FEEDIT
MISSION      PRODUCTS   2011    GOOGLE+




                    WHAT IS GOOGLE+?




©2011 COLLE+McVOY                            #FEEDIT
REAL-LIFE SHARING,
       RETHOUGHT FOR THE WEB.



©2011 COLLE+McVOY           #FEEDIT
“OUR GOAL WITH GOOGLE+ IS TO MAKE
    SHARING ON THE WEB LIKE SHARING IN REAL
    LIFE, AS WELL AS TO IMPROVE THE OVERALL
               GOOGLE EXPERIENCE.”
                          ~ LARRY PAGE, GOOGLE CEO




©2011 COLLE+McVOY                                    #FEEDIT
WH Y?
©2011 COLLE+McVOY   #FEEDIT
MISSION                PRODUCTS                       2011            GOOGLE+



           + Google+ where the Googlers are: 1,000,000,000 users worldwide.

           + Integrate Google’s ecosystem of products and services.

           + Increase connection relevancy through improved sharing and receiving.

           + Continued social influence within search engine results pages.




©2011 COLLE+McVOY                         SOURCE: COMSCORE                           #FEEDIT
HOW ARE THINGS
                     GOING SO FAR?



©2011 COLLE+McVOY                    #FEEDIT
MISSION      PRODUCTS   2011   GOOGLE+




©2011 COLLE+McVOY                           #FEEDIT
DAYS.

     10             FEATURES.
©2011 COLLE+McVOY               #FEEDIT
4S3 M
          U E R S
©2011 COLLE+McVOY   SOURCE: BRIGHTEDGE   #FEEDIT
3.4B
        P H O T O S
©2011 COLLE+McVOY   SOURCE: OMD   #FEEDIT
[S O ME O F TH E]


      F EA T U R ES

©2011 COLLE+McVOY         #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
2% Other
                                     2%
                                            6%


                                    9%




                              12%                  49%




                                         20%




©2011 COLLE+McVOY   SOURCE:                              #FEEDIT
PLUS ONE




©2011 COLLE+McVOY   #FEEDIT
POWER OF WORD OF [THE +1] MOUTH

         + 90% of consumers online trust recommendations from people they know.

         + 35% of people are more likely to buy items Liked on a product detail page.

         + Search engine results pages get a 10% higher click-thru rate.




©2011 COLLE+McVOY                   SOURCES: ECONSULTANCY, 8TH BRIDGE, GOOGLE           #FEEDIT
CIRCLES




©2011 COLLE+McVOY   #FEEDIT
CONNECTION RELEVANCY IS WHERE IT’S AT.




©2011 COLLE+McVOY                    #FEEDIT
©2011 COLLE+McVOY   SOURCE: PEW INTERNET + AMERICAN LIFE PROJECT   #FEEDIT
©2011 COLLE+McVOY   IMAGE SOURCE: PAUL ADAMS   #FEEDIT
HENCE ...
          REAL-LIFE SHARING,
       RETHOUGHT FOR THE WEB.


©2011 COLLE+McVOY               #FEEDIT
HANGOUTS




©2011 COLLE+McVOY   #FEEDIT
PEOPLE LOVE VIDEO AND ACCESSIBILITY

           + There will be 195M online video viewers by 2015 (76% of Internet users).

           + People spend over 4 hours per month watching video online.

           + Access to exclusive, VIP-type content increases following and engagement.




©2011 COLLE+McVOY                        SOURCES: EMARKETER, NIELSEN                     #FEEDIT
PAGES




©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
©2011 COLLE+McVOY   #FEEDIT
PAGES OFFER UNIQUE WAYS TO CONNECT

           + Meaningful communications vs. universal Facebook posts.

           + A deeper, more frequent, connection of your Web site to Google.

           + Opportunity to connect loyal customers and advocates to prospects.




©2011 COLLE+McVOY                                                                 #FEEDIT
OK.
       WH A T DO WE DO?

©2011 COLLE+McVOY         #FEEDIT
SECURE YOUR PAGE.




©2011 COLLE+McVOY                       #FEEDIT
FILL OUT YOUR PROFILE.




©2011 COLLE+McVOY                            #FEEDIT
INTEGRATE THE +1 BUTTON INTO YOUR WEB SITE.




©2011 COLLE+McVOY                                                 #FEEDIT
INTEGRATE THE +1 BUTTON INTO YOUR WEB SITE.




©2011 COLLE+McVOY                                                 #FEEDIT
TRY A FEW THINGS TO SEE WHAT STICKS.




©2011 COLLE+McVOY                                          #FEEDIT
TRY A FEW THINGS TO SEE WHAT STICKS.




©2011 COLLE+McVOY                                          #FEEDIT
MEASURE YOUR EFFORTS, TWEAK AND TRY AGAIN.




©2011 COLLE+McVOY                                                #FEEDIT
LET’S NOT GET TOO CARRIED AWAY.




                    1 BILLION                      43 MILLION


©2011 COLLE+McVOY                                               #FEEDIT
GREAT START, BUT A WAYS TO GO.




©2011 COLLE+McVOY            SOURCE: BRIGHTEDGE      #FEEDIT
A LR IGH T Y T H EN.
       WH A T’S NEXT?
©2011 COLLE+McVOY             #FEEDIT
REMEMBER ... AN UPDATE A DAY!

           + Shopping + Places

           + Latitude + Maps

           + Android = Ubiquity

           + Google Music

           + Google Bar




©2011 COLLE+McVOY                          #FEEDIT
QUESTIONS?
THANKS




             EMAIL: C R A I G . P L A D S O N @ C O L L E M C V O Y . C O M
THANK YOU.   TWITTER: @ C R A I G P L A D S O N
             BLOG: C R A I G P L A D S O N . P O S T E R O U S . C O M

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University of St. Thomas: Google+ Presentation

  • 1. C+M AGENCY OVERVIEW / GOOGLE+ UNIVERSITY OF ST. THOMAS | 11.30.11 © COLLE+MCVOY 2011
  • 3. + FULL SERVICE, INTEGRATED AGENCY + FOUNDED IN 1935, REINCARNATED IN 2006 ABOUT US + 180 PASSIONATE THINKERS + DOERS + NATIONALLY-AWARDED BEST PLACE TO WORK
  • 4. F IVE YEA R S O F C O NS EC U T IVE GR O W T H $198 $175 million $165 million million $150 million $130 million 42% 40% 30% 16% 24% 2006 2007 2008 2009 2010 Capitalized Billings Interactive Work Product
  • 5.
  • 6. • Primary Research (qualitative and • Customer Segmentation/ quantitative methods) Targeting STRATEGY • Secondary Research (Forrester, • Brand Simmons, PSFK, eMarketer, etc.) • Interactive/Social Media/Mobile • Consumer Insights • Marketing Innovation RT ADVE ISING • Print • Nontraditional ADVERTISING • Radio • OOH • Broadcast • Retail (POP/POS) DE • Brand Identity • Package Design PR DESIGN • Brand Visual Design Standards • Corporate Communications SIGN • Logo Creation/Evolution • Collateral STRATEGY • Planning + strategy • Search engine optimization • User experience design • Design + copywriting INTERACTIVE • Information architecture • Front + back end development VE • Content strategy • Analytics (web, social, mobile) ED TI M IA R AC • Creative Tactics • Connection Planning I NTE MEDIA • Media Planning • SEM • Negotiation/Buying • Audit/Analytics • Media Relations • Influencer Strategy • Earned Media • Media Training PUBLIC RELATIONS • Blogger Outreach • Social Media • Crisis Management
  • 9. MISSION TO ORGANIZE THE WORLD’S INFORMATION AND MAKE IT UNIVERSALLY ACCESSIBLE AND USEFUL. ©2011 COLLE+McVOY #FEEDIT
  • 10. S EA R C H ©2011 COLLE+McVOY #FEEDIT
  • 11. “Search is how Google began, and it’s still at the heart of what we do today. We devote more engineering time to search than to any other product, because search can always get better and faster at helping you find what you want, when you want it, where you want it.” ©2011 COLLE+McVOY SOURCE: GOOGLE.COM #FEEDIT
  • 12. MISSION PRODUCTS GOOGLE PRODUCTS FALL INTO THREE CATEGORIES 1) Search ads and ad products (e.g., Google Ad Words). 2) Products with high consumer success (e.g., YouTube, Android). 3) New products like Google+ and Google’s local and offers efforts. ©2011 COLLE+McVOY #FEEDIT
  • 13. “ALL OF US AT GOOGLE WANT TO CREATE SERVICES THAT PEOPLE ACROSS THE WORLD USE TWICE A DAY ... LIKE A TOOTHBRUSH.” ~ LARRY PAGE, GOOGLE CEO ©2011 COLLE+McVOY #FEEDIT
  • 14. MISSION PRODUCTS SPIRITS OF GOOGLE’S SOCIAL PAST ©2011 COLLE+McVOY #FEEDIT
  • 15. MISSION PRODUCTS 2011 THE YEAR OF GOOGLE? ©2011 COLLE+McVOY #FEEDIT
  • 16. MISSION PRODUCTS 2011 THE YEAR OF GOOGLE+. ©2011 COLLE+McVOY #FEEDIT
  • 17. GOOGLE+1 GOOGLE+ FIELD TRIAL GOOGLE+ INVITE ONLY GOOGLE+ PAGES BUTTON MARCH 30, 2011 JUNE 28, 2011 JULY 15, 2011 NOVEMBER 7, 2011 ©2011 COLLE+McVOY #FEEDIT
  • 18. MISSION PRODUCTS 2011 GOOGLE+ WHAT IS GOOGLE+? ©2011 COLLE+McVOY #FEEDIT
  • 19. REAL-LIFE SHARING, RETHOUGHT FOR THE WEB. ©2011 COLLE+McVOY #FEEDIT
  • 20. “OUR GOAL WITH GOOGLE+ IS TO MAKE SHARING ON THE WEB LIKE SHARING IN REAL LIFE, AS WELL AS TO IMPROVE THE OVERALL GOOGLE EXPERIENCE.” ~ LARRY PAGE, GOOGLE CEO ©2011 COLLE+McVOY #FEEDIT
  • 22. MISSION PRODUCTS 2011 GOOGLE+ + Google+ where the Googlers are: 1,000,000,000 users worldwide. + Integrate Google’s ecosystem of products and services. + Increase connection relevancy through improved sharing and receiving. + Continued social influence within search engine results pages. ©2011 COLLE+McVOY SOURCE: COMSCORE #FEEDIT
  • 23. HOW ARE THINGS GOING SO FAR? ©2011 COLLE+McVOY #FEEDIT
  • 24. MISSION PRODUCTS 2011 GOOGLE+ ©2011 COLLE+McVOY #FEEDIT
  • 25. DAYS. 10 FEATURES. ©2011 COLLE+McVOY #FEEDIT
  • 26. 4S3 M U E R S ©2011 COLLE+McVOY SOURCE: BRIGHTEDGE #FEEDIT
  • 27. 3.4B P H O T O S ©2011 COLLE+McVOY SOURCE: OMD #FEEDIT
  • 28. [S O ME O F TH E] F EA T U R ES ©2011 COLLE+McVOY #FEEDIT
  • 30. 2% Other 2% 6% 9% 12% 49% 20% ©2011 COLLE+McVOY SOURCE: #FEEDIT
  • 32. POWER OF WORD OF [THE +1] MOUTH + 90% of consumers online trust recommendations from people they know. + 35% of people are more likely to buy items Liked on a product detail page. + Search engine results pages get a 10% higher click-thru rate. ©2011 COLLE+McVOY SOURCES: ECONSULTANCY, 8TH BRIDGE, GOOGLE #FEEDIT
  • 34. CONNECTION RELEVANCY IS WHERE IT’S AT. ©2011 COLLE+McVOY #FEEDIT
  • 35. ©2011 COLLE+McVOY SOURCE: PEW INTERNET + AMERICAN LIFE PROJECT #FEEDIT
  • 36. ©2011 COLLE+McVOY IMAGE SOURCE: PAUL ADAMS #FEEDIT
  • 37. HENCE ... REAL-LIFE SHARING, RETHOUGHT FOR THE WEB. ©2011 COLLE+McVOY #FEEDIT
  • 39. PEOPLE LOVE VIDEO AND ACCESSIBILITY + There will be 195M online video viewers by 2015 (76% of Internet users). + People spend over 4 hours per month watching video online. + Access to exclusive, VIP-type content increases following and engagement. ©2011 COLLE+McVOY SOURCES: EMARKETER, NIELSEN #FEEDIT
  • 48. PAGES OFFER UNIQUE WAYS TO CONNECT + Meaningful communications vs. universal Facebook posts. + A deeper, more frequent, connection of your Web site to Google. + Opportunity to connect loyal customers and advocates to prospects. ©2011 COLLE+McVOY #FEEDIT
  • 49. OK. WH A T DO WE DO? ©2011 COLLE+McVOY #FEEDIT
  • 50. SECURE YOUR PAGE. ©2011 COLLE+McVOY #FEEDIT
  • 51. FILL OUT YOUR PROFILE. ©2011 COLLE+McVOY #FEEDIT
  • 52. INTEGRATE THE +1 BUTTON INTO YOUR WEB SITE. ©2011 COLLE+McVOY #FEEDIT
  • 53. INTEGRATE THE +1 BUTTON INTO YOUR WEB SITE. ©2011 COLLE+McVOY #FEEDIT
  • 54. TRY A FEW THINGS TO SEE WHAT STICKS. ©2011 COLLE+McVOY #FEEDIT
  • 55. TRY A FEW THINGS TO SEE WHAT STICKS. ©2011 COLLE+McVOY #FEEDIT
  • 56. MEASURE YOUR EFFORTS, TWEAK AND TRY AGAIN. ©2011 COLLE+McVOY #FEEDIT
  • 57. LET’S NOT GET TOO CARRIED AWAY. 1 BILLION 43 MILLION ©2011 COLLE+McVOY #FEEDIT
  • 58. GREAT START, BUT A WAYS TO GO. ©2011 COLLE+McVOY SOURCE: BRIGHTEDGE #FEEDIT
  • 59. A LR IGH T Y T H EN. WH A T’S NEXT? ©2011 COLLE+McVOY #FEEDIT
  • 60. REMEMBER ... AN UPDATE A DAY! + Shopping + Places + Latitude + Maps + Android = Ubiquity + Google Music + Google Bar ©2011 COLLE+McVOY #FEEDIT
  • 62. THANKS EMAIL: C R A I G . P L A D S O N @ C O L L E M C V O Y . C O M THANK YOU. TWITTER: @ C R A I G P L A D S O N BLOG: C R A I G P L A D S O N . P O S T E R O U S . C O M

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