Soft skills essential presentation as shown at XPDays Benelux, 25 November 2010

1. Soft Skills Essentials for
Software Craftsmen
Pierluigi Pugliese
ConneXoX
Yves Hanoulle

2. Why are we here?

3. It all started here...

4. Agile Coaches think Teams

5. You are part of the Team

6. And what about
your skills?

7. Find the Person:
Some statistics from
Agile Coaching books

11. We should grow also
Individuals,
not just
Teams!

12. Teams are made by Individuals
Great Individuals for Great Teams

13. What about this?

14. How to support individuals?

15. Space to learn

16. An experienced Mentor

17. Space to interact

18. Individual Coaching

19. Soft Skills

20. And now some practical
soft-skills tools...

21. Use actively and passively

22. Active Listening

23. Status
(Improv Theatre)

24. Status
A B

25. Status Games are Everywhere!

27. Your Turn:Another Status

28. Think Solutions
(Solution Focused)

29. Solutions instead of
Problems
“All of the Facts belong only to the
Problem, not to its Solution”
(Ludwig Wittgenstein)
The Past
Here,
Now
The Future

30. Solution
instead of
Problems
- What would be
different?
- What resources did
you use?
- How would you
recognise it?
Suppose you
have achieved
your goal...

31. Your Turn:Think Solution

32. Transactions
(Transactional Analysis)

33. Ego States
C
A
P The Parent in me
The Adult in me
The Child in me

34. Complementary Transaction
C
A
P
C
A
P
Me You

35. Complementary Transaction
C
A
P
C
A
P
Me You

36. Crossed Transaction
C
A
P
C
A
P
Me You

37. Parent Types
CP NP

38. Adult
A

39. Child Types
AC FC

40. What goes where...
Acting as Elicits
Controlling Parent Adapted Child
Nurturing Parent Free Child
Adult Adult
Free Child Nurturing Parent
Adapted Child Controlling Parent

41. Your Turn: Crossed
CP AC
NP FC
A A
FC NP
AC CP
A
AC FC
A
CP NPP
C

42. Where can you go from here?
There’s a wealth
of techniques out there:
you choose where
to explore next...

43. Pierluigi Pugliese
http://blog.connexxo.com
ConneXoX
Yves Hanoulle
http://www.hanoulle.be