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The Mobile Payments Revolution
Pragati Ogal Rai
Chief Technology Evangelist, PayPal
@pragatiogal
Technology + People = Technology Engagement
14+ development experience
Author of “Android Application Security Essentials”
Mobile & security expert
Thought Leader
Mobile Developer Relations, North America
A Revolution?
Founded in 1998, PayPal allows payments and money
transfers through the Internet
Logos!
PayPal processed $14 billion in mobile payment volume in 2012 – more
than 3 times the mobile payment volume of $4 billion it processed in 2011.
In 2012, eBay generated $13 billion through mobile devices, an overall
increase of 120% from 2011. eBay expects to transact $20 billion in 2013.
On Black Friday and Cyber Monday mobile commerce volume via eBay mobile in the U.S. more
than doubled in 2012 compared to 2011. http://www.digitaltrends.com/
M-payments is a Global Phenomenon
In Q4 2012, 60% of eBay’s mobile purchases came from outside the U.S
www.centives.net
PayPal’s international business accounted for more than half of total revenue in 2012
Why?
Global Social
Mobile Local
Digital
Service &
delivery
Six Trends Shaping Consumer Behavior
Consumer Behavior is Changing Commerce
Promotions &
coupons
Mobile
commerce
Payments
Location-based
services
In-store
research
Self-scanning &
self-checkout
Social commerce
Loyalty
Mobile shopping
lists
Connected Commerce
Promotions &
coupons
Mobile
commerce
Payments
Store location
In-store research
Self-scanning &
self-checkout
Social CommerceLoyalty
Mobile shopping lists
Online commerce
Mail order
Offline commerce
A Closer Look
Infrastructure
Clients Merchants
Mobile Payments Ecosystem
S
e
c
u
r
i
t
y
What are Mobile Payments?
• Consumer uses a mobile device
• Merchant uses a mobile device
• Both consumer & merchant use a mobile device
How do you define mobile payments?
Remote Mobile Payments
• Send and request money
• SMS based payments
• Mobile banking
• Application/ Browser based payments
• Carrier Billing
Fahad.com
Proximity Mobile Payments
• Barcode Scanning
• Point of Sale
• NFC
• Bluetooth
• RFID
• Accelerometer
Wikepedia.org
Your Definition of Mobile Payments
What does a Merchant want?
• Quick, easy, hassle free
• Security compliance
• Fraud prevention systems
• Current and up to date system
• Reliable
• Pricing
What does a Consumer want?
• Fast
• Secure
• Easy
• Choice of payment providers
Challenges?
Diverse & Evolving Mobile Ecosystem
Wireless Networks
S
e
c
u
r
i
t
y
Developers
Carriers
OS VendorsOEMs
Services &
Infrastructure
Diverse & Evolving Payments Ecosystem
payfirma.com
Security Issues
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
http://mollythewally.blogspot.com/
http://mollythewally.blogspot.com/
Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
Security Issues
• Device security
• Privacy
• Fraud & Risk
• Client-merchant authentication
• Client authorization
• Evolving standards
Side-effects
Increased Collaboration among Mobile Payment
Stakeholders
M-payments is Spurring Innovation
http://pritamkabe.wordpress.com
M-pesa Chipknip GeldKarte Royal Canadian Mint
Improvements in Payment Security
• Consumer awareness
• Improved device security
• Newer authentication techniques
• Evolving security standards like PCI Security Standards
PCI Standard Council
• Independent organization
• Develop common set of payment standards
– PCI-DSS v2.0
– PCA-DSS
– PCI-PTN
– PCI-P2PE
Innovation in Hardware Space
http://gadgetian.com/44495/google-lg-nexus-4-4g-lte-chip-inside-ifixit/
TrustZone: Trusted Execution Environment
www.arm.com
• Two domains: Normal & Secure
• Implemented as SoC
• Security extensions to processor
• Trusted OS
• Virtualization
Mobile brings New Use Cases
Promotions
&
coupons
Location-based services
In-store
research
Self-scanning &
self-checkout
Global Social Commerce
Loyalty
Online Commerce
Mobile Wallet
Shopping Lists
Changing Form of Payments
• Money becomes more abstract
• Digital goods
• Anonymous payments: Bitcoin
Less cash society Cashless society
Future Predictions!
"We expect global mobile transaction volume and value to average 42
percent annual growth between 2011 and 2016, and we are forecasting
a market worth $617 billion with 448 million users by 2016,"
Sandy Shen, research director at Gartner, May 2012
Summary
• Mobile payments is a global phenomenon
• Define what mobile means to your business
• Think beyond the hype
• Security, trust, and safety is of paramount importance
Pragati.Rai@paypal.com
http://www.slideshare.net/pragatiogal
Thank you!

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Mobile Payments revolution

  • 1. The Mobile Payments Revolution Pragati Ogal Rai Chief Technology Evangelist, PayPal @pragatiogal
  • 2. Technology + People = Technology Engagement 14+ development experience Author of “Android Application Security Essentials” Mobile & security expert Thought Leader Mobile Developer Relations, North America
  • 4.
  • 5. Founded in 1998, PayPal allows payments and money transfers through the Internet
  • 6.
  • 7. Logos! PayPal processed $14 billion in mobile payment volume in 2012 – more than 3 times the mobile payment volume of $4 billion it processed in 2011. In 2012, eBay generated $13 billion through mobile devices, an overall increase of 120% from 2011. eBay expects to transact $20 billion in 2013.
  • 8. On Black Friday and Cyber Monday mobile commerce volume via eBay mobile in the U.S. more than doubled in 2012 compared to 2011. http://www.digitaltrends.com/
  • 9. M-payments is a Global Phenomenon In Q4 2012, 60% of eBay’s mobile purchases came from outside the U.S www.centives.net PayPal’s international business accounted for more than half of total revenue in 2012
  • 10. Why?
  • 11. Global Social Mobile Local Digital Service & delivery Six Trends Shaping Consumer Behavior
  • 12. Consumer Behavior is Changing Commerce Promotions & coupons Mobile commerce Payments Location-based services In-store research Self-scanning & self-checkout Social commerce Loyalty Mobile shopping lists
  • 13. Connected Commerce Promotions & coupons Mobile commerce Payments Store location In-store research Self-scanning & self-checkout Social CommerceLoyalty Mobile shopping lists Online commerce Mail order Offline commerce
  • 16. What are Mobile Payments? • Consumer uses a mobile device • Merchant uses a mobile device • Both consumer & merchant use a mobile device How do you define mobile payments?
  • 17. Remote Mobile Payments • Send and request money • SMS based payments • Mobile banking • Application/ Browser based payments • Carrier Billing Fahad.com
  • 18. Proximity Mobile Payments • Barcode Scanning • Point of Sale • NFC • Bluetooth • RFID • Accelerometer Wikepedia.org
  • 19. Your Definition of Mobile Payments What does a Merchant want? • Quick, easy, hassle free • Security compliance • Fraud prevention systems • Current and up to date system • Reliable • Pricing What does a Consumer want? • Fast • Secure • Easy • Choice of payment providers
  • 21. Diverse & Evolving Mobile Ecosystem Wireless Networks S e c u r i t y Developers Carriers OS VendorsOEMs Services & Infrastructure
  • 22. Diverse & Evolving Payments Ecosystem payfirma.com
  • 23. Security Issues Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards http://mollythewally.blogspot.com/
  • 24. http://mollythewally.blogspot.com/ Device security Privacy Fraud & Risk Authentication Authorization Evolving Standards
  • 25. Security Issues • Device security • Privacy • Fraud & Risk • Client-merchant authentication • Client authorization • Evolving standards
  • 27. Increased Collaboration among Mobile Payment Stakeholders
  • 28. M-payments is Spurring Innovation http://pritamkabe.wordpress.com M-pesa Chipknip GeldKarte Royal Canadian Mint
  • 29. Improvements in Payment Security • Consumer awareness • Improved device security • Newer authentication techniques • Evolving security standards like PCI Security Standards
  • 30. PCI Standard Council • Independent organization • Develop common set of payment standards – PCI-DSS v2.0 – PCA-DSS – PCI-PTN – PCI-P2PE
  • 31. Innovation in Hardware Space http://gadgetian.com/44495/google-lg-nexus-4-4g-lte-chip-inside-ifixit/
  • 32. TrustZone: Trusted Execution Environment www.arm.com • Two domains: Normal & Secure • Implemented as SoC • Security extensions to processor • Trusted OS • Virtualization
  • 33. Mobile brings New Use Cases Promotions & coupons Location-based services In-store research Self-scanning & self-checkout Global Social Commerce Loyalty Online Commerce Mobile Wallet Shopping Lists
  • 34. Changing Form of Payments • Money becomes more abstract • Digital goods • Anonymous payments: Bitcoin Less cash society Cashless society
  • 35. Future Predictions! "We expect global mobile transaction volume and value to average 42 percent annual growth between 2011 and 2016, and we are forecasting a market worth $617 billion with 448 million users by 2016," Sandy Shen, research director at Gartner, May 2012
  • 36. Summary • Mobile payments is a global phenomenon • Define what mobile means to your business • Think beyond the hype • Security, trust, and safety is of paramount importance

Notes de l'éditeur

  1. Barcodes are used for two purposes: generating communication for payment and loading prepaid gift cards into wallet.
  2. Build and maintain a secure networkMaintain vulnerability management programImplement strong access control measuresProtect cardholder dataRegularly test and monitor networksMaintain an InfoSec policy
  3. The way consumers are shopping is changing. The adoption of smart phones are allowing consumers to control how, when, and where they shop. Consumers have more leverage.