The document summarizes key financial and operational highlights for Dr. Reddy's Laboratories for the fiscal year 2009-2010. Some highlights include consolidated revenues growing 9% to Rs. 70,277 million (excluding revenues from sumatriptan launch in 2008-2009), EBITDA reaching Rs. 15,828 million, and return on capital employed increasing to 17% from 14% the previous year. In North America, the company filed 12 ANDAs including 6 Para IV filings and revenues grew 13% excluding sumatriptan. The company also filed 36 drug master files globally and saw growth in key markets like India and Russia.
Dr. Reddy's Laboratories Annual Report Generates Strong Financial Results
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D R . R E D D Y ’ S L A B O R AT O R I E S L I M I T E D | A N N U A L R E P O R T | 2 0 0 9 – 1 0
2.
3. C ONTENTS
24
MANAGEMENT DISCUSSION
AND ANALYSIS
42
BOARD OF DIRECTORS
45 72
MANAGEMENT COUNCIL DIRECTORS’ REPORT
2 46 89
CHAIRMAN’S LETTER CORPORATE GOVERNANCE IGAAP STANDALONE
FINANCIALS
4 60 141
KEY HIGHLIGHTS ADDITIONAL IGAAP CONSOLIDATED
SHAREHOLDERS’ FINANCIALS
INFORMATION
6 70 187
THE DNA OF FIVE YEARS AT A GLANCE EXTRACT OF
SUSTAINABILITY IFRS CONSOLIDATED
FINANCIALS
14 71 190
HUMAN RESOURCES RATIO ANALYSIS STATEMENT PURSUANT
TO SECTION 212 OF THE
COMPANIES ACT, 1956
16 191
SAFETY, HEALTH AND INFORMATION ON
ENVIRONMENT THE FINANCIALS OF
SUBSIDIARY COMPANIES
18 192
CORPORATE SOCIAL NOTICE OF ANNUAL
RESPONSIBILITY GENERAL MEETING
4. 2 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
CHAIRMAN’S
LETTER
2009-10 has been a satisfactory year Rs. 10,158 million — thus crossing the Rs. 1,000
for your Company. Let me start with crore landmark. This is also a ‘first’.
the financial results. Fourth, I am proud of what your Company
Consolidated revenues for 2009-10 was did on 30 September 2009. Following concerns
Rs. 70,277 million. Excluding revenues from on the size and proportion of a few of its pills in
sumatriptan — your Company’s Authorized the US — an issue isolated to four products, one
Generic version of Imitrex® which was specific lot per product, or four lots in total — it
launched in 2008-09 — revenue grew by 9%. voluntarily recalled four categories of tablets. To
In US dollar terms, 2009-10 revenue was my mind, this is an act of courage and honesty.
US$ 1.56 billion. I am happy to inform you that In such circumstances, the right thing to do is to
the Company’s revenue has been rising at a take all the necessary corrective measures with
CAGR of 23% over the last decade. That is a utmost speed and fairness. This action of your
creditable performance by any standard. Company has strengthened its fiduciary position
Your Company’s EBITDA of Rs. 15,828 million vis-à-vis its US customers and the US Food and
was the highest among pharmaceutical Drug Administration (USFDA).
companies in India. Fifth, Dr. Reddy’s had successful audits carried
Return on Capital Employed (RoCE) in 2009-10 out by the USFDA for two of its formulation
was 17%, as against 14% in 2008-09. You plants, one in Hyderabad and the other in
may recollect that in my last year’s letter to you, Vishakapatnam. The USFDA follows extremely
I had asked your Company to generate “Return stringent audit procedures, and the success
on Capital Employed in middle to high teens”. demonstrates your Company’s commitment to
It has. producing medicines according to the highest
There have been several other developments in international standards. The formulation plant
2009-10 that I am particularly proud of. at Vishakapatnam was also audited and certified
The first is that in the US market, 2009 saw by Brazil’s National Health Surveillance Agency
Dr. Reddy’s enter the list of the Top 10 generic (or the Agência Nacional de Vigilância Sanitária,
companies. This is a red-letter event for your ANVISA). In addition, the chemical plants were
Company. It confirms Dr. Reddy’s abilities to audited and certified by the United Kingdom’s
compete in the US, and strengthens its resolve Medicines and Health products Regulatory
to becoming a leading generics player in this Agency (MHRA).
important geography. Sixth, I am happy to inform you that Dr. Reddy’s
has entered into a strategic partnership with
Your Company remains committed to building a strong generics and GlaxoSmithKline plc (GSK) to develop and market
active ingredients pipeline. In 2009-10, Dr. Reddy’s filed 13 drug select products across emerging markets outside
applications in North America, of which 12 Abbreviated New Drug India. This partnership will expand the Company’s
reach in emerging economies. The products will
Applications (ANDAs) were in the US and one in Canada. Among
be manufactured by Dr. Reddy’s; and will be
these were six Para-IV filings. licensed and supplied to GSK in markets such as
The second development is in the Russian and Latin America, Africa, the Middle East, and Asia
CIS markets. In Russia, revenues of your Company Pacific excluding India. Already, there has been
grew by 25% in 2009-10 — versus an overall more than 50 dossier filings in various markets
market growth of 8% — and thus gross sales for under this alliance.
Russia and CIS markets exceeded the US$ 200 Seventh, let me talk about discovery research.
million mark. That is another ‘first’ for Dr. Reddy’s. I am satisfied with the results of the first set of
Third, the Indian market saw your Company’s Phase III clinical trials of Balaglitazone (DRF 2593).
revenues increase by 20% in 2009-10 to These have shown significant reduction in HbA1c
5. ANNUAL RE P O RT 2 0 0 9 – 1 0 CHAIRMAN’S LETTER | 3
The global pharmaceutical business is becoming more complicated
than ever before. Older business models are being challenged by
competition; and new verticals are coming into play.
(glycosylated haemoglobin) and improved safety environment only the rapid, clever and nimble
profile. I hope that your Company will continue will win. The changes that are being carried out
getting successful Phase III results, and will be across your Company are all geared to create the
able to monetize this new molecule in the future. ‘winning infrastructure’.
Your Company remains committed to building For the next year, I am asking your Company to
a strong generics and active ingredients pipeline. earn a return on capital employed between 18%
In 2009-10, Dr. Reddy’s filed 13 drug applications to 22%, in line with the goal of reaching 25% by
in North America, of which 12 Abbreviated New 2012-13.
Drug Applications (ANDAs) were in the US and I am confident that your Company will
one in Canada. Among these were six Para-IV continue winning. And be the most respected
filings. The US generic pipeline now comprises global pharmaceutical company in India
73 ANDAs pending with the USFDA, including committed to providing affordable and innovative
11 tentative approvals. Of these, 38 are Para-IV medicines.
filings, with 12 in the category of ‘first to file’. Thank you for your support.
As of 31 March 2010, the Company has filed
179 cumulative drug applications in both US and With warm regards,
Canada.
In the Active Ingredients business, too, the
Company filed 36 Drug Master Files (DMFs) in
2009-10 —19 in the US, five in Canada, eight in Dr. K Anji Reddy
Europe and four in other countries. As on Chairman
31 March 2010, Dr. Reddy’s had cumulative filings
of 378 DMFs, with 156 in the US.
We have taken all the necessary impairments
on account of our German subsidiary, betapharm.
As I wrote last year, the German generics
market has become commoditized, driven
by tenders and auctions. In such a scenario,
accounting standards dictated taking another
non-cash impairment. Your Company has
done so in 2009-10 by recording a write-down
of intangible assets of Rs. 3,323 million, and
goodwill of Rs. 5,147 million. The balance sheet
has been effectively cleansed of intangible and
goodwill on account of betapharm. With the
cost and organizational rationalizations that are
being carried out in Germany, and with much
greater supply chain support from India, I expect
betapharm to do better in the future.
Finally, a peep into tomorrow. The global
pharmaceutical business is becoming more
complicated than ever before. Older business
models are being challenged by competition;
and new verticals are coming into play. There
will be new developments and alliances, as well
as new opportunities and challenges. In such an
6. 4 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
F I N A N C I A L H I G H L I G H T S ( B A S E D O N I F R S F I N A N CI A L S )
Consolidated Revenues Profit After Tax Return on Capital Employed (RoCE)
Excluding revenues from sumatriptan – Net profit of Rs. 1,068 million in 2009-10 as RoCE at 17% for 2009-10 as against 14% in
Dr. Reddy’s Authorized Generic version of against a net loss of Rs. 5,168 million in 2008-09. 2008-09.
Imitrex® which was launched in 2008-09, the Excluding impact of impairment from the This increase is attributable to:
Company’s overall revenue grew by 9%. It current year as well as from the previous year, Core business growth of India, Russia and
should be noted that the Company’s revenue adjusted net income increased by 10% to North America
has been rising at a CAGR of 23% over the last Rs. 9,217 million in 2009-10 from Rs. 8,355 Rationalization of business model and
10 years. million in 2008-09. Cost optimization and restructuring initiatives.
EBITDA Fully diluted Earnings Per Share
Adjusted EBITDA of Rs. 15,828 million is highest Fully diluted earnings per share was at Rs. 6.30
among pharmaceutical companies in India. in 2009-10 as against Rs. (30.69) in 2008-09.
CONSOLIDATED REVENUE GLOBAL GENERICS REVENUES
IN RS. MILLION GEOGRAPHICAL MIX, IN RS. MILLION
North America
40% (19,843)
CIS
4% (1,821)
Europe
Russia 2008-09
24% (11,886)
70,277 12% (5,803)
HIGHLIGHTS Others
2009
4% (1,959) India
17% (8,478)
69,441 North America
34% (16,817)
CIS
2010
4% (1,887)
Europe
Russia 2009-10
20% (9,643)
15% (7,232)
Others
6% (2,868) India
2009 2010 21% (10,158)
REVENUES FROM DIFFERENT BUSINESSES
Global Generics million in 2008-09 and Rs. 2,543 million Revenues from Russia and CIS countries grew
Revenues were at Rs. 48,606 million in in 2009-10. by 20% to Rs. 9,119 million in 2009-10 from
2009-10 versus Rs. 49,790 million in 2008-09. Excluding sumatriptan, revenues from North Rs. 7,623 million in 2008-09.
Excluding revenues from sumatriptan, America grew by 13% to Rs. 14,274 million Revenues from Europe dropped by 19% to
Dr. Reddy’s Authorized Generic version of in 2009-10 from Rs. 12,655 million in Rs. 9,643 million in 2009-10 from Rs. 11,886
Imitrex® which was launched in 2008-09, 2008-09, growth being largely driven by the million in 2008-09. betapharm revenues
Global Generics revenues grew by 8%. new product launches and OTC products. dropped by 26% to Rs. 7,298 million in
In 2008-09, the company was able to launch Revenues in India grew by 20% to Rs. 10,158 2009-10 from Rs. 9,854 million in 2008-09.
sumatriptan, the Authorized Generic version million in 2009-10 from 8,478 million in
of Imitrex®, ahead of others. The launch of 2008-09.
sumatriptan in the US contributed Rs. 7,188
7. ANNUAL RE P O RT 2 0 0 9 – 1 0 KEY HIGHLIGHTS | 5
A N DA s , D M F s , P R O D U C T R E G I S T R AT I O N A N D N C E s
ANDAs in North America DMFs New Chemical Entities (NCEs)
In 2009-10, the Company filed 12 Abbreviated Regarding Active Ingredients business, the As on 31 March 2010, Dr. Reddy’s had six
New Drug Applications (ANDAs) in US including Company filed 36 DMFs in 2009-10. Of these, New Chemical Entities (NCEs), of which five are
six Para IV filings. The Company has filed 158 19 were filed in US, five in Canada, eight in in clinical development and one in the pre-
cumulative ANDAs up to date. As on 31 March Europe and four in other countries. As on clinical stage.
2010, there were 73 ANDAs pending approval at 31 March 2010, the Company had cumulative
the USFDA, of which 38 are Para-IV filings, with filings of 378 filings, with 156 in the US.
12 in the category of ‘first to file’.
PSAI REVENUES ANDA S IN NORTH AMERICA DMFs
GEOGRAPHICAL MIX, IN RS. MILLION GEOGRAPHICAL MIX
Others Others
India Canada
34% (6,340) 23 10
13% (2,383) 5
2008-09 2008-09
Non Para IV 12
Europe North America 16 USA Europe
33% (6,160) 20% (3,875) 21 19
Non Para IV
Others 6 Others
India Canada
36% (7,433) 5 4
13% (2,646)
Para IV Para IV
2009-10 2009-10
7 6
Europe North America USA Europe
33% (6,652) 18% (3,673) 19 8
2009 2010
RECOGNITIONS
Pharmaceutical Services and Active The year saw Dr. Reddy’s win numerous Recruiting and Staffing Organization’ and
Ingredients (PSAI) awards. Some of the key ones were: ‘Best Recruiting Evaluation Techniques’;
Revenues grew by 9% to Rs. 20,404 million “Corporate Social Responsibility Award” ‘Organization with Innovative HR Practices’
in 2009-10 from Rs. 18,758 million in at the CNBC TV18’s India Business Leader and ‘Outstanding Contribution to the Cause
2008-09. International revenues accounted Awards (IBLA); “Golden Peacock Award for of Education’ awards at the World HRD
for 87% of PSAI revenues. Excellence in Corporate Governance” and Congress and was adjudicated the best in
2009-10 saw the company posting “NASSCOM CNBC IT User Award” 2009 in the ‘Great Places to Work Survey’ in the
significant increase primarily from Europe the Pharmaceutical vertical for the 2nd year pharmaceutical and biotechnology industry.
by 8% and “Rest of the World” markets in a row. The Company’s Annual Report was
(i.e., all markets other than North America, For its HR initiatives, Dr. Reddy’s won conferred the ‘Merit Award’ for the year 2008
Europe, Russia and other countries of the the: Recruiting And Staffing Best In Class in the category ‘Manufacturing Sector’ by the
former Soviet Union and India) by 17%. (RASBIC) award 2009-10 for the ‘Best Overall South Asian Federation of Accountants.
8. 6 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
ENVIRONMENTAL
MANAGEMENT &
CLIMATE CHANGE
THE DNA OF
SUSTAINABILITY SUSTAINABLE
SOURCING
At Dr. Reddy’s, Sustainability is a way
of life and is embedded in our purpose.
It is a broad concept which encompasses
how we value our employees, social impact
of our products, patient centric programs,
proactive safety, health and environment (SHE)
management, implementation of community
development projects and voluntary engagement
with the society to address larger social concerns
like livelihood and education.
Our awareness of sustainability originates from
the social benefits of our business. We have
come to understand the interdependence (as
against independence) of our stakeholders and
this has encouraged our simultaneous pursuit of
a people, purpose and planet approach. For our
organization to be truly sustainable, we have to
be distinctive in a few areas, while being good at
most activities that we do. We believe that our
strategy of “Leveraging industry-leading science
& technology, product offering, and customer
service with execution excellence to provide
affordable and innovative medicines for healthier
lives” will help us focus on the right areas.
In practicing sustainability, our initial efforts were
focused on environment management and safety
& health at the workplace. As our organization
evolved, so has been our sustainability thinking. PRODUCT
Today, while considering issues that are of RESPONSIBILITY
significance to our stakeholders as well as to
the organization, we have arrived at a robust
sustainability framework with six key focus areas–
Providing affordable and innovative medicines,
being an employer of choice, environmental
management and climate change, caring for
communities, sustainable sourcing and product
responsibility.
9. A N N U A L R E P O R T 2 0 0 9 – 1 0 T H E D N A O F S U S TA I N A B I L I T Y | 7
KEY AREAS OF FOCUS
CARING FOR
COMMUNITIES
SOCIETY
COMMUNITY
ENVIRONMENT
PUBLIC
CUSTOMERS
& PARTNERS
USERS Patients
CHANNELS Retailers, Wholesalers, Distributors,
Hospitals, Government
INFLUENCERS Physicians, Insurers
OTHERS Partners, Vendors, Suppliers, Regulators
EMPLOYEES
FAMILY
ALUMNI
INVESTORS &
SHAREHOLDERS
PROVIDING
AFFORDABLE To us at Dr. Reddy’s, a
& INNOVATIVE sustainable organization
MEDICINES
is one that simultaneously
pursues economic, social and
environmental benefits, thereby
increasing value for all its
stakeholders and assuring a
robust future.
BEING AN
EMPLOYER
OF CHOICE
10. 8 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
PROVIDING AFFORDABLE AND INNOVATIVE MEDICINES
At Dr. Reddy’s, a company with a significant global footprint, we
have a serious responsibility – to help reduce the burden of disease
on individuals and on the world. We achieve this by leveraging our
proficiency in science and technology to innovate at every stage of
our processes. Our Pharmaceutical Services and Active Ingredients
(PSAI) and Global Generics businesses focus on affordability by
providing lower cost, high quality alternatives while our Proprietary
Products business addresses unmet and poorly met medical needs.
» Reaching out to the rural College in Cuttack, India every
markets in India Dr. Reddy’s month. His care and treatment
forayed into the rural markets in costs are beyond the reach of
FY09 with launch of an exclusive his father, a daily wage laborer.
GREEN (FULL)
portfolio of products targeted at He was given assistance under
TIME TO CHANGE
the needs of people in rural India. RED (EMPTY) the Sparsh program to meet his
» Dose Counter Inhalers – treatment needs. Dr. Reddy’s
a novel device It is the first Metered arranged for free medication as
Dose Inhaler in India that gives well as reimbursement of other
patients an advance indication of Satyajit Ghosh (7 yrs.) from treatment related expenses. He has
when the inhaler is going to be empty. Bhubaneswar, Orissa, India was now successfully completed 4 cycles
» Through Sparsh, the entire diagnosed with blood cancer of chemotherapy and is looking
range of Dr. Reddy’s oncology across India, enabling them to six months ago. His treatment forward to getting his normal
products are routed to needy complete planned cancer care and requires him to spend two to childhood back.
patients through patron-oncologists treatment. three weeks at the SCB Medical
11. A N N U A L R E P O R T 2 0 0 9 – 1 0 T H E D N A O F S U S TA I N A B I L I T Y | 9
ENVIRONMENTAL MANAGEMENT & CLIMATE CHANGE
We are working towards maintaining a harmonious relationship
with the environment, which calls upon us to engage ethically
with our stakeholders and to do everything in our power to
reduce our ecological footprint. Our mandate now, is ‘every new
product should have a sensible footprint’. Efforts are on to achieve a
suitable blend of energy conservation, use of renewable sources
of energy, water conservation, control on generation, disposal of
hazardous waste and green chemistry.
» In FY10 a total 71 energy
conservation measures were
initiated, with an annual saving of
around 5.0 million kwh.
» Green Chemistry Dr. Reddy’s
“Centre of Excellence for Process
Engineering” contributes to
Sustainability through “Green
Chemistry”. This ensures not only
» Safe disposal of organic compared to incineration. During environment friendly products and Roundtable of the American
residue to cement industry 2009-10, we disposed 1,747 tons processes, but also contributes to Chemical Society.
A positive development regarding of organic residues to the cement the health and safety of employees » Solvent Recovery Systems
disposal of our organic residues was industry for use as feedstock in the involved in manufacturing. In FY10 (SRS) were installed across all our
the opening up of an alternative, cement manufacturing process. the Company joined the Green Hyderabad based Chemical units in
environmentally friendly option as Chemistry Institute® Pharmaceutical FY09 at a cost of Rs. 250 million.
12. 10 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
BEING AN EMPLOYER OF CHOICE
We believe collaboration and teamwork enhances performance
and drives innovation. We work as One Team, collectively
ideating, innovating and interacting. At Dr. Reddy’s, we offer a
conducive working environment that taps one’s potential to the
fullest while offering them the freedom to question, innovate and
find that ‘better way’. This has gone a long way in earning us the
trust of our employees and in making our employees proud to
work with us.
» Leadership Academy The » Self Managed Team (SMT)
Leadership Academy at our We were the first pharmaceutical
Bachupally campus in Hyderabad company in India to implement the
is a state-of-the-art infrastructure Self Managed Teams (SMTs) concept
aimed at being a catalyst for at our manufacturing operations.
our company-wide culture of A SMT is an empowered, multi-
continuous learning and leadership skilled team with operational
development. The academy decision-making authority. Turning
provides a platform for traditional thinking on its head, the
people to come together to ideate workforce, which has led to a Our global employee strength SMT concept, implemented at our
and introspect. In FY10 a total of greater proportion of women comprises of 13,000+ associates plants at Baddi and Yanam in India
6,068 man days of training was employees. In FY10, almost 13% from over 25 nationalities. Over have proved to be a resounding
provided. of the recruits were women. Also, 2,600 associates are based outside success.
» Diversity There is a conscious of all the campus hires, 31% were India.
effort at building diversity in the women.
13. A N N U A L R E P O R T 2 0 0 9 – 1 0 T H E D N A O F S U S TA I N A B I L I T Y | 11
PRODUCT RESPONSIBILITY
The trust of patients and doctors is crucial to our business. We
ensure there is ‘No scope for error in anything we do’ by addressing
quality management, regulatory compliance, product safety
requirements and putting in stringent procedures for packaging
to protect patient safety. We are adopting a Quality by Design
(QbD) approach where it is no longer enough to do a quality
check at the end of the process. Our aim is to ensure that every
step in our process is done ‘first time right’.
» Product packaging- (ANVISA), UK (MHRA), Ukraine,
We address counterfeiting Romania, Therapeutic Goods
through: Administration (TGA), Danish
Medicines Agency and World
batch numbering, manufacturing Health Organization (WHO) among
and expiry date others.
Globally, we have eight USFDA
approved chemical plants, seven
finished dosage plants (two USFDA
to safeguard products from cheap » Compliance Our manufacturing approved) and one biologics
Tamper-proof package design of counterfeits facilities have been inspected and development center.
Mitotax injection was awarded approved by leading regulatory
the AmeriStar award for to eliminate obvious conventional agencies like United States Food
packaging excellence in 2005 practice among others and Drug Administration (USFDA),
Ministries of Health of Brazil
14. 12 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
SUSTAINABLE SOURCING
Our Business Partners are important stakeholders and working
with them provides us operational flexibility and cost advantage.
However, we are the ones responsible for social, economic and
environmental impacts of our entire value chain. Through
sustainable sourcing, we try to influence them to adhere to best
practices in human rights, ethics, health & safety, environment and
other related management systems. Our mantra has been ‘nurture
them, and let them grow’, as ultimately our growth is linked to theirs.
» Enabling compliance Many
of our business partners are WHO
GMP certified and ISO compliant.
We evaluate their compliance
through audit and give weightage
to those who are environmentally
sensitive. A data bank has been
created on our Safety, Health and
Environment (SHE) infosite and it
triggers mail alerts to the business improvement and systems processes faster, validate new and robust systems is crucial.
partners regarding the expiry/non- implementation. sources and technologies, Through a Use Test Lab, analysis is
receipt of their licenses. Periodic » Vendor Lab and Use speed up implementation and done to ensure that our finished
safety audits are conducted at their Test Lab We have created a conserve higher cost facilities. drugs meet regulatory standards.
facilities to check infrastructure vendor lab, through which our In the pharmaceutical industry,
business partners can manage maintaining high quality standards
15. A N N U A L R E P O R T 2 0 0 9 – 1 0 T H E D N A O F S U S TA I N A B I L I T Y | 13
CARING FOR COMMUNITIES
‘To progress and provide for the community around us’ and ‘to benefit
individuals and society at large’ are our focus areas in sustainable
community development. Caring for communities is a part of our
values statement. We channel our wide network of social activities
through Dr. Reddy’s Foundation (DRF), address health education
needs and patient care activities through Dr. Reddy’s Foundation for
Heath Education (DRFHE) and create positive impact on communities
through Corporate Social Responsibility (CSR) teams in each location.
Management (PGCHM) and
certificate program in cancer
counseling. Students passing out
from these courses assist healthcare
professionals and doctors in
providing better care to patients.
‘Life at Your Doorstep’ is a palliative
care initiative that helps terminally
ill patients and their families better
» Dr. Reddy’s Foundation The replicable livelihood models through dropouts, while improving quality manage serious illness.
activities of Dr. Reddy’s Foundation partnerships. of education across schools.
(DRF) span two broad areas of social Education Provide learning » Dr. Reddy’s Foundation for
intervention: opportunities for those who Health Education (DRFHE)
Livelihoods Create, implement have never been to school, or are Conducts programs like Post
and disseminate sustainable and Graduate Certificate in Healthcare
16. 14 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
HUMAN
RESOURCES
As we set ourselves a target of reaching TA L E N T AC Q U I S I T I O N
$ 3 billion by FY13, we realize that it is During the year, around 4,100 new employees
our people – our biggest strength – that were hired, including replacements. The highlights
will get us there. Our employees are the engine of the hiring program are:
that drives our organization forward. We are India field and manufacturing hires have
committed to nurture and develop the tremendous contributed 25% each to the overall hiring
talent that exists at Dr. Reddy’s by providing our while 24% of the hiring was in Quality, Research
people a platform to achieve greater things in life. & Development and Engineering Services.
In today’s rapidly changing business Critical talent was added in the areas of
environment, the organization that is efficient and Life Cycle Strategy, Formulations Scale-
effective wins. It means having people who fit your Up Development, Regulatory Strategy,
needs perfectly, when you need them. Legal, Corporate Development & Strategic
Dr. Reddy’s global employee strength crossed Planning, Safety Health & Environment,
13,000 in 2009-10, of which over 2,600 are based Pharmacovigilance & Clinical Development,
at locations outside India. There is a conscious Bioassay and Medical Sciences.
PARTICIPANTS effort at building diversity in the workforce, 24 Management Trainees and laterals were
AT THE SENIOR which has led to a greater proportion of women recruited from prestigious B-Schools including
LEADERS PROGRAM employees. In FY10, almost 13% of the recruits IIMs, ISB, TISS and about 628 technical
WHICH WAS HOSTED were women. Of all the campus hires, 31% were trainees were recruited which includes a
BY DR. REDDY’S AT women. number of IIT graduates. We also ramped up
OUR LEADERSHIP
Our consistent pursuit to create an ever-flourishing our Self Managed Teams (SMTs) in Baddi and
ACADEMY IN
BACHUPALLY, organization built on a platform of unyielding Vishakapatnam.
HYDERABAD FROM integrity and sound values has indeed, gone a long
14-19 SEPTEMBER. way in making us an employer of choice. TA L E N T M A N AG E M E N T
Nominations for promotion to and within Senior
Management were taken through the Talent
Management Board (TMB) process for the first
time on a pilot basis. The TMB process roadmap
was drawn up with the top management and is
slated to be executed in FY11. The deployment of
this initiative will be top down with TMBs for top
management being done at the Corporate and
for others in the Business Units. The Company’s
Management Council (MC) will lead this
process to reinforce the commitment of the top
management to the development of leadership in
the organization.
We are also partnering with a global consulting
firm to work on critical interventions related to
role clarification, job evaluations and competency
management.
LEARNING & LEADERSHIP
DEVELOPMENT
Leadership development across all levels and a
culture of continuous learning are key to our
17. ANNUAL RE PO RT 2 0 0 9 – 1 0 HUMAN RESOURCES | 15
In today’s rapidly changing business environment, the
organization that is efficient and effective wins. It means having
people who fit your needs perfectly, when you need them.
Dr. Reddy’s global employee strength crossed 13,000 in 2009-10,
of which over 2,600 are based at international locations.
* **
growth aspirations. Some of the key activities BUILDING AN INCLUSIVE AND * WOMEN’S DAY
CELEBRATIONS
carried out in this area for the year were: E N A B L I N G O R G A N I Z AT I O N
AT DR. REDDY’S
Second Leadership Summit was organized at During the year, several new employee enabling
Boston, USA with world class faculty sharing policies like flexible work timings, sabbatical PARTICIPANTS AT
ideas on Performance & Execution, Talent & leave, part-time work, paternity leave & adoption
** THE 2ND ANNUAL
Leadership, and Organizational Culture. were introduced with an aim to provide flexibility LEADERSHIP
Hosted the Senior Leaders Program (SLP) and work life balance to employees. SUMMIT WHICH
for cross-industry consortium. During this WAS HELD FROM
program, senior leaders from high powered H R AWA R D S
10-13 AUGUST AT
BOSTON, USA.
consortium companies including those from In FY10, the Company received the following key
Dr. Reddy’s attended a week long program at recognitions for its HR initiatives.
our Leadership Academy. Recruiting and Staffing Best in Class Award
Coaching provided to middle and senior leaders (RASBIC) 2009-10 for the ‘Best Overall
based on their 360 degree feedback. Recruiting & Staffing Organization’ and ‘Best
Launched several learning interventions Recruiting Evaluation Techniques’
focused on developing critical skill sets, soft Employer awards at the World HRD Congress
skills and leadership competencies. The for ‘Organization with Innovative HR Practices’
Company offered 6,068 man days of training. and ‘Outstanding Contribution to the Cause of
Increased the reach of learning through Education’
Learning@drreddys – an internal learning Adjudicated the best in the ‘Great Places
portal. to Work Survey’ in the Pharma and Biotech
399 Management, Engineering and Technical industry.
trainees inducted into the organization through
an intense, systematic and well-planned
Campus-to-Corporate induction program.
18. 16 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
SAFETY
HEALTH &
ENVIRONMENT
We are committed to maintaining the Five new safety guidelines & six audit protocols
highest standards of Safety, Health and were released during the year.
Environment (SHE) by complying with the laws
and regulations first, and then going beyond T O WA R D S B E T T E R S A F E T Y
the mandate to keep our planet safe for future AWA R E N E S S A N D E M E R G E N C Y
generations. Minimizing the environment impact P R E PA R E D N E S S
of our operations assumes utmost priority. Our 38 monthly safety campaigns were carried out
comprehensive SHE policy, as well as dedicated on themes like emergency management, work
measures we have taken through specialized permit system etc. across all manufacturing
teams, systems and programs for this purpose sites. Safety week was observed in March 2010
are a testament of our commitment to the cause. across all facilities to promote a culture of
Reducing our existing carbon footprint and safety at the work place.
tailoring our processes to minimize the impact on 1,460 internal training program (equivalent
the environment rank high in our list of priorities. to 5,355 man days of training) on safety was
Greatest emphasis is given to safety measures for conducted by internal faculty. Some specialized
minimizing accidents. Emergency management external training programs like dust explosion
and safety training for employees, the use of hazard, tank farm & warehouse management,
Green Chemistry and engineering principles in safe handling of chemicals were also organized
our product development, and incorporating for 174 employees.
waste water recycling and Zero Liquid Discharge During the year, 33 mock drills, 54 fire drills and
(ZLD) in our plants were key features of the SHE 23 first aid training programs were conducted.
program at Dr. Reddy’s. As on date 835 trained first aiders, 1,315
The year 2009-10 saw significant steps taken trained fire fighters are available at various
in the direction of building a fool-proof and locations.
robust Safety, Health & Environment system in the SHE support was also extended to third party
organization. manufacturing facilities and 18 audits & four
safety risk assessments were conducted during
S A F E T Y U P DAT E the year. 43 man-days of training was also
During the year 124 organized on various topics like static-electricity
safety related incidents hazard and its control and work permit system.
were reported across all
locations out of which P R O C E S S S A F E T Y M A N AG E M E N T
eight were Lost Time Focus during the year was on embedding SHE
Accidents. aspects into our new product development
We initiated a system process. Objective of the initiative was to make
of cross-unit audits of all our manufacturing processes safer, through a
16 manufacturing units comprehensive method for analyzing process
and a total of 546 safety hazards.
audit observations were A SHE guideline for conducting risk analysis of
noted. For 70% of audit CTO manufacturing processes was put in place.
observation, corrective Aspects of process hazard identification, risk
actions were implemented analysis and measures towards risk reduction
and closed as on 31st were considered in the guideline.
SAFETY TRAINING
March 2010. In a new initiative, “Batch Nine training programs including sessions by
AT ONE OF OUR
CTO UNIT IN Chemical Safety“cards with all key safety data globally recognized consultants were organized
HYDERABAD, INDIA were released for 34 products in the CTOs.
19. A N N U A L R E P O R T 2 0 0 9 – 1 0 S A F E T Y H E A LT H A N D E N V I R O N M E N T | 17
Minimizing the environment impact of our operations assumes
utmost priority. Our comprehensive SHE policy, as well as
dedicated measures we have taken through specialized teams,
systems and programs for this purpose are a testament of our
commitment to the cause.
to create a knowledge base amongst our Two new guidelines on Environment
technical work groups across PSAI. Management to ensure a uniform documented
Two new supplementary SHE guidelines were system for environment management were
released for smoother implementation of risk released.
analysis procedure and a chemical database World Environment Day was celebrated
listing for referral during risk analysis was across all units. Clearance from Ministry of
created. Environment and Forests was obtained for new
Process risk analysis for 12 CTO products was SEZ projects.
completed with a detailed action plan for 1,747 MT of organic residue from CTO units
implementing the recommendations. A process was disposed as auxiliary fuel to cement plants.
risk analysis guideline for FTO manufacturing This constituted 50 % of the total organic
processes was also developed. waste generated and the rest was sent for
A process to identify hazardous chemicals incineration at TSDF facility.
handled in our facilities was initiated to 71 energy conservation measures were initiated
establish measures towards risk reduction in this year resulting in an annual saving of 5.0
hazardous chemical handling. This exercise has million kwh.
been completed in two facilities so far.
W E B B A S E D T R AC K I N G O F
O C C U PAT I O N A L H E A LT H S A F E T Y, H E A LT H & E N V I R O N M E N T ZERO LIQUID
Occupational health surveillance was I N F O R M AT I O N DISCHARGE (ZLD)
conducted at all CTO units. The SHE Infosite (an exhaustive information& UNIT AT CTO FACILITY
Industrial hygiene qualitative risk assessment action tracking website on the intranet) was IN BOLLARAM,
was carried out at all manufacturing facilities upgraded and deployed for use. Separate HYDERABAD, INDIA.
using in-house tool based on hazard and workflows were created for:
control banding concept. SHE audit recommendations, SHE incident
Basic occupational health awareness training reporting and status of corrective action
was conducted for 180 shop floor operators implementation.
and block-in-charges. Statutory compliances of pressure vessels and
lifting tools and tackles testing
E N V I R O N M E N T M A N AG E M E N T Regulatory compliance tracking system for
Post the commissioning of the Zero Liquid Strategic Business Partners (SBP) which supply
Discharge Plant (ZLDP), the absolute water key starting material to CTO units.
consumption at the Biologics Development Database for logging minutes of safety
Center has come down by 50%. committee meetings.
Effluent treatment plant at CTO – 1 was Dedicated efforts continue towards resource
upgraded by adding RO based polishing plant conservation, strengthening safety culture and
and one more ZLDP being commissioned in upgradation of physical facilities to deliver better
FTO – 3 safety and environmental performance.
Waste minimization teams were formed at
CTO manufacturing units to achieve significant
effluent load reduction.
SAFETY TRAINING:
Note:
A FIRE DRILL AT
CTO: Chemical Technical Operations (Manufacturing facility for Active Pharmaceutical Ingredients (APIs)) THE CORPORATE
FTO: Formulation Technical Operations (Manufacturing facility for finished dosages / formulations) HEADQUARTERS
20. 18 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
CORPORATE
SOCIAL
RESPONSIBILITY
A DEEP COMMITMENT in the coming years for the betterment of the
“Dr. Reddy’s Foundation (DRF) was marginalized sections of society.
born out of my anger”, says
Dr. K Anji Reddy, Founder Chairman of FLOOD RELIEF INITIATIVE
Dr. Reddy’s. It was a Newsweek article which DRF played an active part in providing relief to
commented that “some parts of India were worse victims of the massive floods which hit Andhra
off than Sub-Saharan Africa” that triggered a call Pradesh, India in October 2009.
for action. Dr. Reddy set out to seek an answer Health camps were organized to provide
to the query – what can we do to improve the immediate health services to the needy. Free
condition of our country? treatment, essential medicines and technical
DRF, founded in 1996, through its pioneering advisers were made available by Dr. Reddy’s, while
efforts in the field of livelihood creation and DRF carried out the community mobilization and
education, has changed the lives of millions camp management activities. In a week-long
while achieving measurable social impact. It has operation from 13-19 October 2009, about 5,800
exemplified the change that could be brought patients from over 30,000 families were treated
in the lives of the underprivileged through in 38 villages and 21 urban slums. The Company
corporate initiatives. Past efforts have given us the also made a contribution of Rs. 10 million to the
confidence and hope that we can do much more Chief Minister’s Relief Fund and employees based
out of India contributed their one day’s basic
LABS Partnership salary towards the cause.
Name of the Corporate Partnership with Livelihoods
CII Yi LABS CII Yi 178 D R . R E D DY ’ S F O U N DAT I O N ( D R F )
Accenture LABS Accenture 403 DRF has made significant progress in its social
ASHA LABS Tata Teleservices 20 development endeavor in FY10 through several
PCC LABS CII Yi 130 initiatives in the areas of creating Sustainable
WORLD VISION WORLD VISION 105 livelihoods and providing Quality education.
Total 836
LIVELIHOODS UPDATE
Livelihood Advancement Business School
Name of Government Bodies Partnership with Livelihoods
(LABS)
Grameen LABS – National MoRD, Government of India 8,673
A total of 20,820 livelihoods were generated by
EGMM – III EGMM, Government of AP 1,498
LABS in 2009-10 through various partnerships.
EGMM – IV EGMM, Government of AP 795
(refer LABS Partnership table)
MEPMA MEPMA, Government of AP 2,211
Andhra Pradesh in India accounted for 30%
MEPMA – II MEPMA, Government of AP 1,093
of the total livelihoods generated followed by
Corporation LABS Corporation of Chennai, Tamil Nadu 410
Delhi and UP which accounts for approximately
MPRLP MPRLP, Government of AP 110 8% and 7% respectively. 68% of 20,820 youths
NABARD MoRD and NABARD, Uttar Pradesh 1,178 trained were placed with an average salary of
SHG LABS WBSRDA, West Bengal 125 Rs. 3,618. A total income of Rs. 611,491,659
Total 16,093 (Rs. 611 million) was generated for the financial
year 2009-10 with 14,157 families being the
Name of International NGOs Partnership with Livelihoods beneficiaries of this increase in income.
MSDF LABS Michael & Susan Dell Foundation 3,891
Total 3,891 Rural Livelihoods
The Rural Livelihoods Department of DRF
Total Livelihoods Generated 20,820 undertook two projects last year:
21. A N N U A L R E P O R T 2 0 0 9 – 1 0 C O R P O R AT E S O C I A L R E S P O N S I B I L I T Y | 19
DRF, founded in 1996, through its pioneering efforts in the field of
livelihood creation and education, has changed the lives of millions
while achieving measurable social impact. It has exemplified the
change that could be brought in the lives of the underprivileged
through corporate initiatives.
1. Pilot project in 10 villages in Sadshivpet Mandal program for rural youth in Himachal Pradesh and
of Medak District, Andhra Pradesh, India Rajasthan.
2. Pilot project in 10 villages in Daund Taluka of
Pune District, Maharashtra, India. » Dalmia Cements and ACC DRF signed a MoU
with Dalmia Cements to support the training of
Wage Employment 250 aspirants in five villages and provide them
205 youth were trained and placed in jobs in local with livelihoods in Gulbarga District, Karnataka.
areas (without migration) with an average salary A similar MoU has been signed with ACC for
of Rs. 3000 per month. As of 31 March 2010, training and providing support to 50 aspirants in
a further 173 youth were undergoing training Chattisgarh.
and 24, after having completed training were GV PRASAD AND
SATISH REDDY
awaiting placement. » Tata Power Company DRF initiated the PRESENTING A
Skilling Rural India Project in Pune in association CHEQUE TO
Self Employment with Tata Power to train 300 aspirants. MR. K ROSAIAH
Apart from wage employment, 50 youth at (CHIEF MINISTER
Daund, Maharashtra, India have been helped » Ashta No Kai DRF has also signed a MoU OF THE STATE OF
to gain self employment. They were provided with a Pune based NGO Ashta No Kai for training ANDHRA PRADESH,
training and linked to banks to obtain loans. and livelihoods support to 100 aspirants in five INDIA).
DR. REDDY’S MADE
Around Rs. 18 million was mobilized as bank loan. villages. DRF has raised sponsored projects worth
A CONTRIBUTION
The average monthly income of youths engaged Rs. 4.5 million with a target of skilling 700 youth OF RS. 10 MILLION
in self employment is Rs. 4,000 per month. in the next one year. TO THE CHIEF
Youths have been assisted to set up poultry farms, MINISTER’S RELIEF
dairy farming, auto repair shops and other small FUND IN AID OF THE
establishments in the village. FLOOD VICTIMS.
Capacity building of farmers
At Daund, DRF provided a grant of Rs. 50,000
to Farmer’s Club to procure good quality seeds
and conducted tours to expose them to new
technologies. This helped them improve their
farm output thus leading to increased income.
A total of 200 farmers have benefitted from this
project with an increase in income of Rs. 2,000
per farmer.
LABS PARTNERS HIP S INITIATED
TH IS YEAR
Based on the experiences and results gained in
the pilot projects, DRF has been able to sign up
for the below sponsored projects:
» Lafarge India Private Limited A MoU was
signed with Lafarge India Pvt. Ltd. for conducting
diagnostic study to access the feasibility of
initiating a skill development and employability
22. 20 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
EXPL ORING NEW LIVELIHOOD » In shop Demonstrators
OPTIONS Branded electronic stores require an adept
New programs were launched to meet the needs workforce who could answer customer queries
of the deprived sections of the society and bring while being clear in communication.
out new poverty alleviation programs. DRF piloted a batch which oriented the aspirants
on electronics devices. The program, currently
» Program for prisoners rolled out in Delhi and Kolkata, is planned for a
In a bid to enhance the employability of convicts pan India launch.
after their release from jail and help them get
re-integrated into society, DRF launched the » Pharma Retail
“Prisoners program” to provide technical skills With organized Pharma retail catching steam
in two domains – automobile mechanism and in India, DRF has tried to fulfill the needs of this
A MOBILE HEALTH refrigeration & air conditioning. sector by training youth on medicines, dosage
CAMP IN AID OF The 92 days prisoner’s program was conducted forms and its selections, human anatomy and
FLOOD VICTIMS IN in Charlapally Jail in Hyderabad from the 27 physiology, use of insulin pen, respiratory device
ANDHRA PRADESH,
October 2009 to 27 January 2010 for 50 and glucometer etc.
INDIA.
prisoners.
E D U C AT I O N U P DAT E
» MoU with Nasscom Foundation YUVA YOUTH LEARNI N G CENTERS
DRF signed an MoU with NASSCOM Foundation Community-based adolescent youth learning
and Accenture where it would train NASCOMM centers established in various urban slum areas
Knowledge Network partners and associated around Hyderabad help bring dropouts and
NGO’s who work in similar areas of operations working children into the mainstream education
and support these teams in terms of process, system. These centers help eligible students
curriculum and content, life skills and other obtain formal academic certification, provide
operational issues. career counseling and job-related training.
Six Yuva Youth Learning Centers were
» Program for Home Managers established in 2009-10 with four teachers in each
A comprehensive 30 day module covering life centre.
skills, housekeeping, first aid, cooking, child and
elderly care along with practical training was TRANSIT EDUCATION C EN TERS
provided to 22 unemployed girls / women to help A transit school comprises of an early childhood
them become home managers. education center (crèche), a bridge course camp
and a regular primary school. In FY10, 17 Non
NEW L ABS CURRICULUM residential bridge centers, with a total strength of
» Retail 38 teachers provided education to 575 students.
With demand for entry level skilled manpower Also, 360 students were taught at four Residential
increasing manifold, exclusive batches of retail bridge centers with 20 teachers engaged in
training was planned pan-India. The curriculum teaching them.
involves store management methods, space
utilization, store layout, influencing consumer EDUCATION RESOURC E C ENTER (ERC)
behavior etc. ERC is a Resource Center set up to provide
academic support to all the Pudami Schools. ERC
» Housekeeping develops curricular content, material for teachers’
DRF trained aspirants on industrial housekeeping education and mechanisms for academic support
aspects like cleaning and maintenance methods, to schools. To facilitate children’s shift to English
floor cleaning reagents, manual and mechanical medium, ERC has prepared an English transition
equipments, pest control mechanism etc. course that aids children recover the academic
backlog in any given class.
Dr. Reddy’s extended its support to victims of the Haiti earthquake
by providing free medicines. For its contribution to relief efforts, PUDAMI NEIGHBOURHO O D SCHOOLS
the company was given a special award at the ‘Americares Spirit of Pudami schools address the rising demand for
English medium education from marginalized /
Humanity Awards’.
lower income communities. Four schools have
» Security been set up in Hyderabad and Ranga Reddy
Trained people on inventory management, district so far where 70 teachers impart education
vigilance aspects, CCTV operations, fire to a combined strength of over 1,400 children
protection, bomb detection and evacuation drawn from all sections.
procedures, mock drill operations etc.
23. A N N U A L R E P O R T 2 0 0 9 – 1 0 C O R P O R AT E S O C I A L R E S P O N S I B I L I T Y | 21
PU DAMI ENGLIS H P RIMARIES and 20 ECCE supported by Sarva Sikshya Abhiyan A LIVELIHOOD
To make quality English-medium education (SSA), a Government of India initiative, supported ADVANCEMENT
BUSINESS SCHOOL
accessible to urban children from lower income a total of 1,340 children with help from 15
(LABS) CENTER RUN
groups, DRF set up 29 Pudami English Primaries in teachers and 10 assistant teachers.
BY DR. REDDY’S
Hyderabad and Ranga Reddy Districts in Andhra FOUNDATION
Pradesh. They have a combined strength of 4,700 BR IDGE SCHOOL AT JUVENILE HOME
students (2,491 pre-primary and 2,209 primary) FOR GIRLS AT NIMBOLIADDA,
who are taught by 238 teachers. HY DERABAD, INDIA
Started in January 2010, about 84 children in
KALLAM ANJI RE D DY VIDYALAYA three groups — Juvenile delinquents in special
(K AR V) home, under-trials in observation home and
The Kallam Anji Reddy Vidyalaya at Hyderabad children who need care and protection in the
has 45 teachers providing education to about children home were housed in the campus. This
1,200 students in both English and Telugu bridge school has been set up with support from
medium. Sarva Sikshya Abhiyan (SSA).
Kallam Anji Reddy Vocational Junior College
at Hyderabad presently offers five 2-year D R . R E D DY ’ S F O U N DAT I O N F O R
vocational courses at the Intermediate level – H E A LT H E D U C AT I O N ( D R F H E )
Automobile Engineering Technician, Computer DRFHE aims to create professionals (health
Graphics & Animation, Computer Science & educators) who would work with the medical
Engineering, Hotel Operations and Multi-Purpose fraternity to offer an integrated, multi-disciplinary
Health Worker. It has 450 students who are being approach to good health. The programs also aim
trained by 20 teachers. at building the necessary soft skill capabilities
with an objective of strengthening the healthcare
EARLY CHILDHOO D CARE & delivery system for better patient care.
EDU CATION CE N TE R
Early Childhood Care & Education (ECCE) Center EDU CATION INITIATIVES
takes care of children in the age group of 0-5 Better understanding through education
years belonging to migrant children living on » Post Graduate Diploma in Healthcare
construction sites in urban Hyderabad, India. In Management
FY10, ten ECCE centers funded by World Bank The seventh batch of the program commenced
24. 22 | S U S TA I N A B I L I T Y — C R E AT I N G A P O S I T I V E E C O N O M I C , S O C I A L A N D E N V I R O N M E N TA L I M PA C T
from July 2009 where 16 students enrolled. TRAINING INITIATIVES
A PGCHM certified Patient Educator would be Training to deliver better patient care
a combination of a Physician’s Assistant, Patient » INNER CIRCLE
Counselor, Health Educator and a Physician’s Introduced in 2007 to impart soft skill training of
Associate. doctors, 53 Inner Circle programs were conducted
in FY10 benefiting 1,809 doctors.
» Certificate Program in Cancer Counseling
Three training programs were conducted in » ABHILASHA
STUDENTS AT A FY10 where fifteen candidates benefited Is aimed at helping nurses understand the true
YUVA LEARNING and were placed as Case Managers under importance of their work and boost their self-
CENTER IN leading Oncologists across India. confidence & motivation.
HYDERABAD, INDIA