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SONA Q3 :July- September
“Health + Performances = Success"
PARAMETERs:
 PERFORMANCEs: - Exchange
- Exchange + Leadership
- Leadership Role
- Members
- n° of member for each X realized
 HEALTH : - costumers relation
- Exchange
- Communication
- Talent Management
- Finance
- Organizational Structure
Modality of Evaluation:
1. Each Parameter has a score
2. I define the total score for performance and health
3. I calculate an average between performance and
health
4. The average is the indicator for the status of each
LC
LC’s SITUATION for Q3
ANCONA
ANCONA
0
0,5
1
1,5
2
2,5
Customer
Relation
Exchange
Organization
alStructure
Communicati
on
Finance
Talent
Management
Serie1
BARI
BARI
0
0,2
0,4
0,6
0,8
1
1,2
1,4
1,6
1,8
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
BOLZANO
BOLZANO
0
0,2
0,4
0,6
0,8
1
1,2
1,4
1,6
1,8
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
CATANIA:
CATANIA
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
GENOVA
GENOVA
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
MILANO CATTOLICA
MILANO CATTOLICA
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
NAPOLI FEDERICO II
NAPOLI FEDERICO II
0
0,5
1
1,5
2
2,5
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
NAPOLI PARTHENOPE
NAPOLI PARTHENOPE
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
PALERMO
PALERMO
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communication
Finance
Talent
Management
Serie1
PAVIA
PAVIA
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
PISA
PISA
0
0,5
1
1,5
2
2,5
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
ROMA SAPIENZA
ROMASAPIENZA
0
0,2
0,4
0,6
0,8
1
1,2
1,4
1,6
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
ROMA TRE
ROMA TRE
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
TORINO
TORINO
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
TRENTO
TRENTO
0
0,2
0,4
0,6
0,8
1
1,2
1,4
1,6
1,8
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
TRIESTE
TRIESTE
0
0,5
1
1,5
2
2,5
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
VENEZIA
VENEZIA
0
0,5
1
1,5
2
2,5
3
Customer
Relation
Exchange
Organizational
Structure
Communicatio
n
Finance
Talent
Management
Serie1
RANKING Q3
LCs (30 Sept 2010)
0
1
2
3
4
5
6
7
8
Ancona
BariBolzanoCataniaGenova
M
ilano
Cattolica
NapoliFederico
2
NapoliParthenopePalerm
o
Pavia
Pisa
Rom
a
SapienzaRom
a
Tre
Torino
Trento
TriesteVenezia
Serie1
Instructions for graphic
 With the graphic you can identify the area that you
have to improve
 In the next slide you can see the best LCs for each
subsystem
 You have contact them in order to understand what
they did and cover your gaps
Try to be RESPONSIBLE
Best LC for each subsystem
 Costumer Relation: Torino, Palermo
 Exchange: Napoli Federico II, Torino, Trieste
 Organizational Structure:Torino
 Communication: Milano Cattolica, Pavia
 Finance:Venezia
 Talent Management:Torino
CLUSTERs Q3
1th Cluster
8 X 3 X+L 3 LR
15 M 18-24 H
AVERAGE
8,9 – 12,6
No one LC is
in this cluster
for the 1th
quarter
2th Cluster
3 X 2 X+L 1 LR
5 M 12-17 H
AVERAGE
5,7 – 8,8
LC:
-Milano Cattolica
-Napoli Federico II
-Torino
3th Cluster
1 X 1 X+L 0 LR
0 M 6-11 H
AVERAGE
0 – 5,6
LCs
Ancona
Bari
Bolzano
Catania
Genova
Napoli Pathenope
Palermo
Pavia
Pisa
Roma Sapienza
Roma Tre
Trento
Trieste
Venezia
Italian Do it Better…
For each question you can contact Silvia,
MCVP LCD & Project
Silvia.prastani@aiesec.net
Good Work…

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SONA Q3