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- 1. Office 365 A ja O Tõnis Tikerpäe Service Manager Primend OÜ
- 2. www.primend.com www.facebook.com/primendcom www.linkedin.com/company/primend http://www.slideshare.net/primendslideshare www.primend.com/blogi There is no limit. Take your business to Cloud!
- 5. Business-class Email HD Video Conferencing File Sharing Plus Anywhere Access Simple IT Management Financially-backed Technical Support SLA Office Desktop Apps Office Mobile Office Online
- 6. o All services work together o No servers to set up o Microsoft manages the servers for you o Keep the control you want 6 HD Video Conferencing Business- Class Email File Sharing Anywhere Access Simple IT Management Technical Support Financially- Backed SLA Full Office HD Video Conferencing o Office is always up-to-date o Use Office on 5 devices/user o Everything you need in one place, across all devices o Sync files to devices for offline viewing and editing
- 7. o All services work together o No servers to set up o Office is always up-to-date o Use Office on 5 devices/user o Everything you need in one place, across all devices o Sync files to devices for offline viewing and editing 7 Business- Class Email File Sharing HD Video Conferencing Anywhere Access Simple IT Management Technical Support Financially- Backed SLA Full Office Work Better Together Be More Productive Anywhere o Microsoft manages the servers for you Simplify, But Stay in Control o Keep the control you want
- 9. Each user can install the Office apps on up to 5 PCs or Macs Native applications built for tablets and smartphones
- 10. Save to the cloud for automatic backup Ability to sync and access your files while offline, with changes automatically saved to the cloud when you re-connect Cloud saved documents automatically sync to all devices
- 11. Use your own domain Works seamlessly with Outlook 50GB mailboxes Malware protection Shared calendars See people’s updates from social networks like Facebook and LinkedIn
- 12. Outlook email Calendar People and their presence Instant messaging Join and participate in online meetings All your documents Edit documents in browser
- 13. Recommended charts Easy PDF editing Alignment guides Professional templates Get chart recommendations based on the data selected
- 15. See presence and start IM Share calendars and schedule meetings easily Join meetings with audio with a single click Host online meetings with multi-party HD videos, desktop sharing, and one-click recording
- 16. Share directly from Office applications Easily share documents with others Share documents from OneDrive for Business with controlled access Reply within comments
- 17. Dynamically collaborate with others with Office Online See where co-authors are in the document Collaborate across Office Online and Office desktop applications
- 18. Simplify, but Stay in Control
- 19. Simplify management with a single, web-based admin center One admin console for all services, with quick overview of service health Stay up to date with in-line planned maintenance reminders Add or delete users, manage email, and set document sharing policies
- 20. Take advantage of powerful and always up-to-date protection that’s easy to manage and deploy Easy to manage and deploy anti-malware Anti-spam policies to keep your business secure and free of clutter
- 21. Set and manage mobile access and policies to protect company data Easy tools to add security to mobile devices
- 22. Ready to use within moments of clicking “install” Built on Microsoft virtualization technology Stays on the machine and can go offline once installed
- 23. Deploy the new Office without uninstalling previous versions Eliminate legacy or compatibility concerns
- 24. Continuous data backup to geo-redundant servers 99.9% financially-backed service level agreement IT level phone support Gives you peace of mind that Microsoft is committed to a 99.9% financially backed SLA
- 28. Business- Class Email HD Video Conferencing File Sharing Anywhere Access Simplified IT Management Technical Support Financially- Backed SLA Full Office Office 365 Midsize Business Full suite designed for 10-300 users with some IT Turnkey needs for all users across the company Supports Active Directory integration 24/7 technical phone support for critical issues 9,60 € per user per month
- 29. Business- Class Email HD Video Conferencing File Sharing Anywhere Access Simplified IT Management Technical Support Financially- Backed SLA Full Office Office 365 Enterprise (E3) Full suite designed for room to grow beyond 250 users Supports different user types, access to your own servers eDiscovery and advanced archiving Data Loss Prevention, Information Rights Management Access, Excel, Visio Services, InfoPath forms, Voicemail 24/7 technical phone support for all issues 18,20 € per user per month
- 30. Office 365 Enterprise E1 Office 365 Enterprise E3 Advanced Services Office Standard Services IRM, Archiving, Legal Hold (Unlimited Storage) Office 365 Business Premium Excel, Access, Visio Services, InfoPath Forms On-Premises Servers Integration Active Directory® Integration Click to Run Office Deployment Office Online Push Pull Email, Web Conferencing, IM, File Sharing For all issues For all issues Expanded Full Full Full For critical issues Expanded Expanded Seat targets unlimited unlimited eDiscovery Center for Compliance Office Desktop Applications 24/7 Technical Phone Support IT Administration Console 11–300 9.60 € Price (per user/month in EUR euros) 6.10 € 18.20 € Link to the Compare All Business Plans on Office.com
- 32. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Notes de l'éditeur
- Slide purpose: Use this slide to welcome your guests and to set their expectations for the presentation. Presentation purpose: This presentation is designed to help you introduce Office to small businesses (~1-10 users). This is not a SKU-specific deck so it starts with business pains, then goes into how Office 365 can solve those pains, without mentioning of any SKU until towards the end of the presentation. We also include non-cloud versions of Office in the appendix for customers who are not ready for the cloud. Your goal as presenter is to achieve the following: Introduce yourself and demonstrate the value you can bring to the customer. Highlight the solution and scenarios of Office 365 Show that you are someone who can discuss Office 365 solutions knowledgeably. How to present this slide: Leverage the content below to explain what the audience can expect from the presentation. What can customers get from this presentation? Learn about the features and benefits of Office 365 and the cloud. Get immediate feedback on their questions and concerns about moving to Office 365 and/or the cloud. Talk to someone who understands IT and specific business needs. Get directions about taking action and next steps.
- Server, Cloud, Mobile, Primend Cloud
- Slide purpose: Establish that you understand the challenges and concerns of midsize businesses, and why they have unique requirements that make them different from small businesses and large enterprises. How to present this slide: Read the pain points out from left to right. Provide context for each point using the content below. Use this slide to set up the value prop shown in the next slide. Talk track “People need to work on many different devices.” means they want to “Be More Productive Anywhere” Challenges: A large percentage of today’s workforce spends at least part of their day away from their desk. When they are not sitting at their desks, they still need access to the things important to them, and they want and need to access them using the mobile devices they have, whether it’s a smartphone or tablet. Limited access to documents, email, calendars and people can impact their productivity and the level of their customer service. In addition, it would be nice for mobile workers to get access without the need for a VPN. Businesses need a way to meet cutthroat competition while finding new projects and customers. In a competitive marketplace, they need their workforce to have information and answers at their fingertips. Businesses need to provide better/faster ways to show work to their customers. “People who don’t work in the same location need to work together.” means they want to “Work Better Together” Challenges: When your business is growing, you have employees working from different office locations, from client or home offices, or when travelling. If they are not using the same set of tools, remote workers will have trouble connecting and collaborating with everyone else, thus causing inefficiency and lost productivity Even if they are using the same tools, if the tools themselves are not built to work natively with each other, i.e. using separate point solutions for email, collaboration, instant messaging (IM), or conferencing, you are not maximizing your people’s time, causing end user frustration and IT resources to build that integration. Lack of enterprise messaging and collaboration capabilities hinders team members’ ability to confidently work together on documents and in meetings. You need to securely and easily share documents – sometimes large files – with team members and even outside your organization. Do you want to trust a third-party website with your confidential content, or would you prefer to use a site that is branded and has the controls you need? “Managing complex infrastructure takes our IT staff away from the important projects.” means they want to “Simplify, But Stay in Control” Challenges: Many companies face a heavy IT burden and feel tied to their servers, distracting IT from working on more strategic activities. Then there are security and reliability fears. Companies fear attacks from spam, viruses, malware —especially if it impacts their customers. Another IT headache comes from problems with integration, functionality, and ease of use. Even when you have a new solution in place, that solution often requires employee training time that IT and the end user don’t have. “We are cost conscious nowadays more than ever.” means they want the “Get the Most from Their IT Investment” Challenges: You are always torn between wanting the best technology for your business so you can continue to grow and balancing your budget. Given the uncertainty of worldwide economy, more and more companies are expected to do more with smaller IT budgets and headcounts. Even when you want to upgrade, it’s a high capital expense to buy a new server, as are the ongoing expenses of maintaining and troubleshooting the server. And what about the hardware and software that companies already own? There’s a lot of fear over losing current infrastructure investments. It’s hard to keep track of licensing costs and there’s often confusion over switching licenses. Given all these challenges, what you are really looking for is technology that fits the needs of your business. [click]
- Slide purpose: Explain how Office 365 is the right technology based on the challenges and pain points outlined in the previous slide. How to present this slide: Transition from previous slide by saying, “Given all these challenges, what you are really looking for is technology that fits the needs of your business.” Use this slide to tee-up how technology can help them be more productive anywhere, work better together, simplify their IT but stay in control, and get more for their investment. Talk track Be More Productive Anywhere: Anywhere access is important because you want to provide users with easy access to email, content, and business-ready tools to work on the devices they already use. Even when you don’t have your devices, you want to be able to securely access your content and tools to do what you need to do. This is especially important when you are dealing with customer requests because you want to respond immediately and provide the best service. You also want to be able to create a sense of community, even when not everyone comes to work in the same office everyday. Work Better Together: You want technology that can help your people work better together, including: Having the same technology for everyone so it’s easier to communicate and share work Technology that understands and facilitates the social aspect of how people get things done these days Business tools that are built to work together out of the box to help you with email, creating documents, sharing documents, managing projects, and customer meetings Simplify, but Stay in Control: You want to simplify your IT infrastructure. You want to be able to control access to sensitive documents. You want to make sure all the services work with each other out of the box so you can spend less time integrating solutions and more time working on important projects. You need to know that your data is secure and that your systems won’t go down. You need to have a business continuity plan when unfortunate events happen, such as a power outage or natural disaster. You want IT-level phone support to be available when you need help. You want to secure all your mobile devices to help you work easier, not become a liability. Get More for your Investment: Every dollar counts. You want the best technology to support the growth of your business. You also want to make sure you invest in technologies that have the lowest total cost of ownership (TCO) but also the highest return in end-user productivity. You want to have predictability of your IT cost each month and be able to easily scale up and down. You want to simplify licensing, and one that supports the proliferation of devices in the workplace. You don’t want updates and new deployments to be a full-time job but still want to stay up-to-date to the latest technologies.
- Slide purpose: Introduce that Office 365 is your complete office in the cloud How to present this slide: Keep in mind that most people, when they hear “Office 365”, only hear “Office” and think “Word, PowerPoint, Excel”. And when they hear “cloud”, they think “browser-based applications” only, thinking this is only a browser-based version of Office, similar to Google Apps. So it’s important to take your time and labor on these 2 points specifically. Transition from previous slide by saying, “We understand what technology you need to help you manage the business challenges you are facing. We are excited that there is a new offering in the market that has been designed specifically for you….” Talk track Office 365 is your complete office in the cloud. When we say “complete office”, first of all, we mean the Office apps that you know and love – Word, PowerPoint, Excel, Outlook, etc. With Office 365, you get these same apps as you have always used them, as desktop apps. The difference is, you are now subscribing to Office. Which means, you will always get the latest version of these Office apps on your desktop, whether you are online or offline. In addition to desktop apps, you also get Office Mobile on your smart phones for viewing and editing on the go. As part of our continuous commitment in improving the services, we just announced in June/July 2013 that we are now supporting Office Mobile for both iPhones and Android phones. For any other devices, or when you don’t have your devices with you, you still have Office Online which allows you to open and edit documents and emails in any browser. But that’s not all, there’s so much more you get with Office 365. You get Office, [click] plus all these services and benefits. You get cloud-based productivity services hosted by Microsoft, including business-class email, file sharing, HD video conferencing, all working together and connected to Office so you have anywhere access to everything you need to run your business. And these are all enterprise-level services optimized for smaller businesses, so it’s easy to set up and manage, with a financially-backed SLA and 24/7 technical phone support for critical issues. Office 365 is your complete office in the cloud and the best way to acquire the new Office. Here are the reasons why [click to the next slide].
- Slide purpose: Explain why it makes sense to choose cloud versus on-premises. Talk track If you are used to buying software and building servers, then you could arguably buy Office the same way you used to and set up servers for all the workloads. But what you don’t get with that is: [click] With Office 365, your Office is always up to date. You will always get the latest version so there’s no need to worry about paying a large lump sum to buy software licenses every couple of years. The Office that comes with Office 365 is a per user license, meaning for each user, you can install Office on up to 5 of your PCs or Macs, and you can use Office in the browser and on your mobile devices too. Also, because Office 365 is a cloud service, you can login to your account from any browser, and get everything you need for your business in one place (including email, calendar, people’s contacts, their presence information, the ability to join online meetings with one click, and all your documents including a list of all recent docs). Plus, you get to sync all your documents in the cloud to your devices so you have them even when you are offline. [click] And as I mentioned, this Office works seamlessly with all the services that comes with Office 365, including email, file sharing, and HD video conferencing. With Office 365, all these services are designed and set up to work together already, without the need to buy or manage any servers… [click] …because Microsoft manages all the servers for you. This means making it easy to set up, having the latest patches, and 24/7 malware protection with 99.9% uptime guarantee with a financially-backed SLA. You can also call Microsoft 24/7 for help for any critical issues like if your services are down. But you still have the control you want to add/delete users, set permissions, and have privacy for all your data. Microsoft respects your privacy and will never scan your data for advertising purposes. And these are the same reasons for not just “any” cloud but “why Microsoft cloud” or “why Office 365”. [click to next slide]
- Slide purpose: Explain why Microsoft Cloud or why Office 365 Talk track What’s unique about Office 365, compared to any other cloud provider, is that: It comes with the full Office – the same apps that you or your employees rely on – but now on all your devices, and let you do your work even when you are offline so [click] you can be truly productive from anywhere. What’s also unique with Office 365 is that it has the broadest definition of what productivity services are needed to run a business – it’s definitely more than just email! And, all the services are enterprise-grade services – trusted by large corporations too – designed to give you the reliability you expect while helping you [click] work better together within your company but also with customers and partners. Examples of enterprise customers using Office 365: Coca-Cola Enterprises (72,000 employees), Starbucks, Campbell’s Soup, Hyatt Hotels (106,000 employees), the Department of Veterans Affairs (600,000 employees), Lowe’s (>200,000 employees), Hallmark (9,500 employees), Japan Airlines (20,000 employees), and Burger King (3,500 users). And all the services are guaranteed 99.9% uptime under the same SLA – so we don’t put out anything in beta for you to test and then remove it later on without any warning. We do not violate your privacy or confidentiality requirements by using scanning technologies to read your email for targeting advertising. We help [click] simplify your IT management while still keeping you in control of your business and data. And what it all comes down to is you [click] get the most for your IT investment when you invest in Office 365. Let’s drill down now on the specifics of Office 365 to help you understand why it’s the right technology for your business. The first area we talked about is “Be More Productive Anywhere”….
- We talked about how your people need to work on many different devices and the importance of having the best experience and the best tools when working on these different devices. Let’s explore how Office 365 can help you with this…
- Office 365 includes the latest version of all the familiar Office applications – including Word, PowerPoint, Excel, Outlook, and more – for each user to install and use on up to 5 PCs or Macs. These fully-featured, rich client Office apps install and stay on your machines so you can use them online or offline, the same way you have used Office in the past. But Office 365 is not just about the desktop. We certainly know that work is happening anywhere on all types of devices, and we have worked to build Office apps that are optimized for tablets and smartphones to make sure we empower great mobile experiences. For a list of all the Office Mobile and Office 365 applications available on each device, visit: http://office.microsoft.com/en-us/mobile/ For Tablets As of March 27th, Office Mobile (Word, PowerPoint, Excel) is available for iPad. The apps have the robust capabilities and familiar look and feel that is unmistakably Office, while offering a fantastic touch experience built from the ground up for iPad. When you edit a document on the iPad, you can be sure that you won’t lose any content or formatting. Simply log in with a qualifying Office 365 subscription, you can view, edit and create new documents with the iPad. iPad continues to have Lync and OneNote Mobile apps, as well as OWA for iPad and OneDrive for Business. For Windows RT tablets, you can run the traditional Office suite of desktop apps (Outlook, Word, PowerPoint, Excel, Lync and OneNote). On these touch-enabled devices, you can switch the apps to touch-mode and the interface changes slightly to optimize for touching with your fingers rather than a mouse pointer. You also have the option to run Lync Mobile and OneNote Mobile apps that are built to run natively on Windows 8. (Note: the Office applications on Windows RT come pre-installed and lack some features of the full Office suite. Learn more here: http://office.microsoft.com/en-us/home-and-student/office-2013-rt-office-for-windows-tablet-devices-FX103278460.aspx). For Smartphones Windows Phone has always supported Office Mobile, which allows you to open or edit files in Word, PowerPoint, Excel, and take notes in OneNote, view and respond to mail with Outlook and participate in online meetings using Lync Mobile. Other apps include OneDrive for Business (built into Office Mobile), Yammer and SharePoint Newsfeed. Office Mobile is also available for iPhone and Android phones at no additional charge for Office 365 subscribers, along with Lync Mobile and OneNote Mobile Similar to Office Mobile on Windows Phone, Office Mobile for iPhone and Android phones offers great Office content viewing and on-the-go content editing capabilities for Word, Excel and PowerPoint documents. We have also released OWA for iPhone to offer users the same email, calendar and contact functionality you get in Outlook Web App in the browser. And of course, with all these devices, you can always log in to your Office 365 account from any browser and use Office Online in the browser, as well as check emails and your calendar, see all your contacts and more.
- There is no use for Office on all your devices if you can’t get to your documents. With Office 365, your documents are saved to the cloud by default so they are automatically backed up. You now have a “drive” in the cloud called OneDrive for Business, for documents that you are managing and working on but can also share with others. When your documents are saved in the cloud, you can also sync these files to your laptop or mobile devices so you can still access and work on them when you are offline. It will automatically re-sync it back to the cloud when you have your connection back. Because everything is saved to the cloud, when you sign into Office 365 from any device or browser, you will always have the latest version of your documents follow you.
- Office 365 includes business-class email and calendaring so you can use your own domain name as your business address, which works natively with Outlook. Each user has a 50GB mailboxes with industry’s best spam and malware protection. The latest Outlook connects with social networks like Facebook and LinkedIn so you can see your contacts updates from within the contact card.
- So what about when you don’t have your devices with you? Because Office 365 is a cloud-service, you can now get to everything you need to run your business from any browser, even if you don’t have your devices with you. When you go to office.com and login with your Office 365 account, you get to this view which gives you Outlook Web App, your calendar, and ability to join online meetings right from the browser, all your contacts and their presence (so you have mouse over and send an IM), the sites you are following, and all the documents you have saved in the cloud, including a list of all recent documents. And when you click on any of the documents, you’ll be able to open and make edits to the documents right in the browser using Office Online. [Click] Office Online are now improved to provide you with a great experience in your web browser so you can create new documents or edit using your favorite browser. [Click] With the new and improved Office Online, you get more of the same ribbon experience that you are familiar with in the rich application. And more options will be added as we continue to improve in the upcoming releases.
- There are new features in each of the Office 2013 apps to help you create amazing documents in less time than ever before. Here are a few of my favorites: (Please note these are all new 2013 features. If the customer has been using Office 2003 or 2007, you might want to highlight some additional features like conditional formatting in Excel, easy to add rich media in Word, and PowerPoint including video editing capabilities.) When you select a table in Excel 2013, it will take the data and dynamically generate different charts using your data to quickly preview for you what they will look like, without committing to them. It will do the same for you for PivotTable too – which is something very useful but not the easiest to create from scratch. You can now easily re-use content from a PDF by opening it right from Word 2013. In PowerPoint 2013, when you are moving text boxes or shapes around, alignment guides will appear automatically to help you align and snap into place so it’s much easier to create professional-looking slides. You can also use the Eyedropper to pick out any color. All Office apps now include many more professional-looking templates for you to choose from so you can get things done faster without starting from scratch.
- The next big area that most customers want to accomplish is to enable a mobile workforce to work together. Let’s dive into some of the great functionality available in Office 365 to enable everybody to work better together. [Click]
- With Lync Online in Office 365, whether you are remote or travelling, you can meet with your colleagues or customers whenever, and wherever. Because Lync is an integrated service, part of Office 365, you can see your people’s presence whether you are in an Office file, Outlook, or team share. Which means you can right-click on their names and start an IM. From there, with one-click, you can escalate to a voice or video call, pull more people in and even make it into a conference call, without having to leave the IM window. Also, because it’s an integrated service, part of Office 365, you can share calendars from Outlook and easily find the best time to schedule meetings and with one click, add online meeting too. To join a call, it’s one-click from Outlook or one-click from your smart phone using Lync Mobile (available on Windows Phone, iPhone, and Android). No more dialing a conference center and then typing in the passcode. When you join the online meeting, you can [click] easily add multiparty high-definition video so it feels like everyone is in the same room. Plus, with the ability to share your screen, may it be a specific document, presentation or your entire desktop, users can convey their point clearly to the audience of the meeting. You can also turn on digital whiteboard, shared note-taking, and ability to record the meeting (which includes audio and content).
- In addition to making it easy to share documents and emails with a pre-set team structure, you likely also need to do ad-hoc sharing internally or with external partners or customers. With OneDrive for Business, or any other document library within SharePoint Online, you can easily share documents from the preview pane. This preview pane helps ensure it is the right file you want to share. [Click] Or, you can also easily share documents from within each of the Office applications by clicking share. When others access the files from the link you share, they can co-edit the file with you in real time. And when there are comments, you can now reply within comments to make it easier to review all the conversations within the documents.
- Working collaboratively on documents with coworkers, customer and partners is necessary to being an agile business and getting work done quickly. Office Online, the browser based version of our Office applications, allow users to collaborate on a cloud-saved document using real-time co-authoring. This means everyone can contribute and edit documents simultaneously in the Word, PowerPoint, Excel and OneNote Online. Real-time presence helps you see where your co-authors are working in the document so that you don’t create conflicts as you edit. Additionally, the ability to see changes to text and formatting as they happen will help you and your co-authors stay on the same page as your ideas develop and evolve. Users working in the Office desktop applications can collaborate too.
- At the beginning we touched on how “managing complex infrastructure is taking your IT staff away from important projects.” Here are the different ways of how Office 365 can simplify your IT management while still giving you the control you want.
- Office 365 simplifies most of the tasks required by IT admins by making them easily accessible via the simplified admin portal. IT administrators can get to workload management portals using the universal nav bar. Also the left navigation frame allows IT administrators to quickly get access to add users, check service settings, or check on licensing. In addition, Office 365 now has integrated community support where IT administrators can quickly search for any issues on the community right from within the portal.
- Continue along the theme of simplifying administration, IT admins can now setup anti-malware and anti-spam policies for the entire organization with just a few clicks.
- Mobile devices are making your users’ lives easier but making it harder for IT to manage. [Click] Now you can enable mobile access and set up mobile access policies for users from the same admin console. You can also remotely wipe data from lost devices within the same console.
- Deploying Office in the past has always been a chore. Now you can deploy Office on desktops quickly and effortlessly by streaming the full-featured Office desktop applications directly from Office 365. [Click] It’s so simple, users can do it themselves by simply clicking on “install”. This is a ground-breaking technology because rather than taking 30 min to download the .msi file (Microsoft Installer) and then another 20-30 min to install Office, this click-to-run technology makes Office ready to use within moments (as quick as seconds with a fast Internet connection) of you clicking “install”. This Office stays on the machine so users can go offline once it’s installed. This is not to be confused with Office on demand that we talked about before for you to stream one Office application to any PC for you to edit documents wherever you are.
- Not only is the new Office quick to install, it can also run side-by-side with older versions of Office. [Click] Here you have an example of a single machine running both Word 2013 and Word 2003. This is great for many reasons. It means you can deploy and standardize everyone in the company with the new Office but still allowing, say Finance, to open and use a budgeting Excel file with macros built in that they have been using for years. This will give them time to test the new Excel before completely moving off of Office 2003 – which will reach end of support in April 2014.
- Business continuity With Office 365, you have Microsoft as your extended IT department. There are no issues with downtime due to hardware or software updates. Updates are delivered automatically to all Office 365 subscribers. To help protect against data center–wide or localized network failures, Office 365 delivers continuous data backup to geo-redundant servers to protect against failures, loss, accidental deletion, or corruption. As for the data centers: Microsoft data centers are built from the ground up to be environmentally sustainable Locations around the world in North America, South America, Europe, and Asia help optimize performance Microsoft data centers use state-of-the-art hardware and redundant power supplies [Click] Office 365 comes with a financially backed 99.9 percent availability guarantee. That means less worry for IT. IT level phone support Midsized Business includes unlimited telephone support during business hours (whereas E3 has 24/7 access) Of course, we have 24x7 phone support on all critical service issues Our phone support exceeds our closest competition on all of our SKUs.
- By this time, you might be thinking everything I’ve heard so far is good, but can I afford this? Let’s see how Office 365 gives you the best bang for your buck. [Click]
- Office 365 makes good business sense because… Business-ready tools Office 365 has the broadest definition of what productivity and collaboration means for business. You get big business tools at affordable price, with no compromises. It’s a one stop shop for everything you need to be productive at work, without the cost and hassle of integrating point solutions. Microsoft builds professional tools for businesses. This is the core of our business. We don’t think about this as a side business so we can use your business data to sell advertising. Latest technology Because Office 365 is a cloud service you subscribe to, you’ll always have the latest version of the technology. Office is the common language in business for years. You can now subscribe to Office and always get to use the latest version. Low upfront costs You don’t need to upgrade any servers to use Office 365. You cut down on cost related to server maintenance when you no longer run your own Exchange Server. You just manage your Office 365 services from a web-based admin console. Office 365 also means low training costs because it is based on services that are already familiar to your users. Licensed per user Simplified per user rather than per-device licensing means less time spent tracking licenses, and more options for users. With each Office 365 user, you can use Office on up to 5 PCs, Macs, or mobile devices including smartphones and tablets. You get predictable monthly costs that are easier to budget. If you have seasonal workers, you can easily add and delete users as you need them.
- Presenter guidance: Use this time to demo Office 365 to the audience. How to demo: There are different ways to demo the new Office. It really boils down to how much time you have with the customer(s) and what the customer(s) are interested to see. The best way to demo is to set up your demo tenant at http://www.MicrosoftOfficeDemos.com. It includes demo content as well as demo script specifically designed for small and midsize businesses. If you are not able to demo, here are other options: - For one-on-one customer engagement, assuming you use Office 365 for your own company, you can also just show your own environment to demo how you use it. - Or pick one of the videos from this list: http://www.youtube.com/user/MicrosoftOffice365 http://www.microsoft.com/en-us/office365/customer-stories.aspx http://office.microsoft.com/en-us/support “What Office 365 means to me” http://www.youtube.com/watch?v=Vn-qSzO_0lg
- Based on everything we talked about, Office 365 Midsize Business is the right choice for your business. It includes the full suite - everything you see on the slide – that is designed for businesses with 10-250 users with some IT. It provides turnkey needs for all the users across your company. It supports Active Directory integration for single sign-on for all your PCs and it integrates with your company’s identity system. It includes 24/7 technical phone support for all critical issues, and business hours for non-critical issues. It’s $15 per user per month
- If you need more than what we just talked about, you want to consider Office 365 Enterprise E3: It also includes the full suite but designed for room to grow beyond 250 users. So if you see yourself growing fast in the next few years, you’ll want to invest in E3 rather than M because currently there is no easy migration path between the two, meaning if you were on M and wanted to pursue E3, you’d need to start a new tenant and deploy from scratch. E3 supports different user types (by allowing you to add SKUs tailored for kiosk workers only) and access to your own servers for a hybrid environment E3 supports eDiscovery and advanced archiving with unlimited storage for compliance purposes It also supports advanced email scenarios like Data Loss Prevention (preventing your employees from sending private data like credit card information outside the company) and Information Rights Management (setting permissions on who can read and forward your emails) It supports easy, interactive dashboards using multiple data sources like Excel, Access, and Visio Services; digital forms using InfoPath forms; and receiving Voicemail in your inbox for unified communications With E3, you get 24/7 technical phone support for all issues, not just critical issues It’s $20/user/month
- Here’s a side by side comparison of some of the plans we talked about: Office 365 Midsize Business (which is designed specifically for midsize businesses), Office 365 Enterprise E1, and E3. The main differences between them are highlighted here: IT control IT admin console with Midsized Business is a bit more streamlined and designed for the IT generalists. You should expect to see more templates and how-to videos. In E1 and E3, you have full capability to configure all the services. Support Support is much the same. All plans include 24x7 phone support on all critical service issues. Our phone support exceeds our closest competition on all of our plans. The main difference is Midsize Business is limited to business hours support for all non-critical issues. Office Only M and E3 has the desktop Office apps licensed as a subscription. E1 only offers Office Online, not the full Office desktop applications. The main difference between M and E3 is how you get to deploy Office. Office Deployment for Midsized Business is a “pull’ experience meaning the end user initiates the deployment and it streams Office directly from Office 365 servers. End users can do this on their own once they log into their Office 365 account in the browser. Push deployment in E3, means that Office may be used with software distribution and automation tools that enable IT admins to install it on behalf of end users. Advanced services The biggest difference between M/E1 and E3 are advanced services like Excel and Visio Services for SharePoint integration, rights management (allows customers to send IRM mail from Exchange), voicemail, and compliance features like In-Place Hold and Data Loss Prevention. If you need these services, you will want to consider E3 regardless of your company size.
- Use this slide to discuss next steps. Customize this to what you want the audience or potential customer to do. Be specific and thoughtful and make it as easy as possible to say “yes”. Check out http://aka.ms/readytogo/office for resources you can use as follow up materials: Customer leave behind Industry e-books