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An Ideas Presentation
Vodafone Mumbai




March 2010



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The Challenge
• Mumbai bursting at the seams with 12 players and 3 more to come


• The price war will continue to create havoc


• MNP to change the rules of the game when it hits in July. Nobody knows what
  the new rules will be


• According to a Neilson report close to one in five (18%) Indian mobile phone
  subscribers could change their mobile operator when Mobile Number
  Portability is introduced
The Change

• The next generation of mobile communication services will change the way
  we experience our phones, the way we conduct business


• Brands in the technology space will start playing the role of an „enhancer‟
  from an „enabler‟


• More/new/free is will be more than ever sought after


• Old relationships will have to be rewarded more often


• Newer ways of selling the same things will be looked at
Vodafone - Mumbai

• One of the most successful circles and therefore the toughest to be


• Retain its numero uno position


• Reach out to its universe of consumers with something new every time –
  retain and acquire


• Strengthen brand salience and enhance brand experience


• Play it always like a leader would do
Our Audience
Our focus for the year




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The Youth




    • Every second teenager has a cell phone
    • The cell phone has turned into an entertainment device for them- music,
      downloads, videos
    • Only 1 in 5 teenagers text messages contrary to popular beliefs
    • Top 5 hangouts – friend‟s home, shopping malls, movie theatres, parks and
      beaches
    • Top 5 preferred brands- Pepsi, Bata, Nokia, Coke, Reebok


6
The Indian Housewife




• Reluctance towards spending money or time on self
• A certain amount of technophobia prevents women from „playing‟ with mobile phones
• A calculative mentality towards resources driven by long term orientation
• Top 5 pass times -shopping at malls and super markets , watching TV and reading
  magazines, talking with friends, trying new recipes
Slum Dwellers




• 60% of Mumbai made up of slums – 7 million people
• Urban slums now experience positive changes in both their economic situation and
  their ability to maintain social ties, attribute these to the use of mobile phones
• Mobiles are changing how residents in the slum areas interact with each other
• Multiple sims are maintained for maximum benefit of each scheme
• Free/More is what drives them to pick up new schemes
Reconnect to bond


Better service experience


Reward old relationships



EXISTING CUSTOMERS
The Strategy
Enhancing brand experience




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Brand                      Brand Bonding & Dominate Visibility




   •Scientific approach to         Make Privileges more mass –     •Support Zones on 3 segments
 increase visibility - Google       monthly offers catering to a
        Mapping tool                     large audience                            Slumbay
                                                                          Identify and Own key
•Add 100 more large format                    M-Coupon route              slums with dominant
        signages                           Booklet pays back for           visibility and product
                                                   itself                           offering
•Radio – morning roadblocks        Identify 4 campaigns over the
                                      four quarters promoting                   Colleges
•Visibility at railway stations        products and services
           and buses                                                            Societies
                                   Vodafone Tuesdays – widen
                                      the Unique user base
More than Visible
A Ogilvy Landscape Presentation




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Threshold visibility

• Brand building
• Invest in fabrication cost
• Media like neon signs, pole kiosks(lit/nonlit) and variable
  messaging system(VMS)
• Annual bookings
Threshold visbility

• Current Spends – Rs. 21.43 lacs
• 3 neons
• 148 pole kiosks
LEGEND

                                                            Pole Kiosk


                                                             Neon




Lower Parel




         Threshold Visibility through Pole Kiosks / Neons
Findings – Threshold visibility


                  Cost in lacs Rs.     21.43

                     % Reach           4.98

                   Average OTS         16.5

                Effective Reach (3+)   4.13

               Effective Average OTS   19.55
Source: IOS
Frequency builders


• Spread the visibility
• Multi media approach
• Reach consumers at various touch points
• Short term bookings like 2 to 5 months
Railways Ticketing windows
LCD for promos and content
                                   Ticket Window can be
which can be updated in real
                               branded to make it appear like
           time
                                 an Vodafone ticket counter




                                                                20
• Mass congregation of consumers
• Vital touch point as Railway stations are lifeline
  of transport in the city
• Key stations can be targeted
 – Churchgate
 – Dadar
 – Andheri
 – Bandra
 – Mulund
 – Thane
• Screen displays can be updated in real time
  making it ideal for cricket scores, stock updates,
  poll results etc.
• Web integrated screen allows the flexibility to
  change displays during tactical camapigns
• Surrounding area to be utilized for absolute
  branding
Cost summary

                                                                          Display

Sr.no.               Vehicle                  Location       Nos   Size    cost

                                                                           Pm

  1       Ticket Counter Digital Screens      Churchgate      4    42"    272000

  2       Ticket Counter Digital Screens        Dadar         6    42"    408000

  3       Ticket Counter Digital Screens      Bandra (W)      3    42"    204000

  4       Ticket Counter Digital Screens     Andheri (E/W)    8    42"    544000

  5      Ticket Counter Dual Display Units      Dadar        21    22"    147000

  6      Ticket Counter Dual Display Units      Mulund       18    22"    108000

  7      Ticket Counter Dual Display Units      Thane        24    22"    156000
Station Platform LED timers

• 180 displays covering every station on western railway
  from Churchgate to Virar
• 3 x 1 size, ideal for Vodafone logo
• 40 lacs commuters to target
• Package cost of Rs.5 lacs to cover every platform of every
  station
Vodafone phone booth at railway stations

• Actual phone booth to be installed at high footfall station
  like Churchgate
• Customize the design in Vodafone red and place it amidst
  the usual surrounding
• This will make it stand out and break the clutter
• Rs.4 lacs per month on Churchgate
Happy to Help
Child Play Area: Mumbai Airport Jet Airways Security Hold Area




            Indicative Cost: Rs. 5,00,000 p.m. for 1 year (subject to final
                       permissions from Airport Authorities)
Prams & Pram Station: Mumbai Airport, Jet Airways Departure Terminal




                         Indicative Cost: Rs. 7,00,000 for 1 month
                   (subject to final permissions from Airport Authorities)
Theatre: Reflective Tees for Ushers / Ticket Collectors / Attendants




                      Indicative Cost: Rs. 15,000 p.m. per usher
Zoo zoos are back !!
Cutout Innovation: Mumbai Airport Departure Terminals – Waiting
                                    Areas




                Indicative Cost: Rs. 6,50,000 (per area, subject to final
                          permissions from Airport Authorities)
College Canteens: Branding on Tea Glasses/ Coffee Mugs / Coasters




                    Indicative Cost: Rs. 20,000 p.m. per canteen
Trial Rooms at Leading Apparel Stores




     Indicative Cost: Rs. 30,000 p.m. per trial room
Trial Rooms at Leading Apparel Stores for Women




          Indicative Cost: Rs. 30.000 p.m. per trial room
Trial Rooms at Leading Apparel Stores for Women




          Indicative Cost: Rs. 30,000 p.m. per trial room
Theatres: Animated Branding on Seat Covers




          Indicative Cost: Rs. 60,000 p.m. per screen
             (cost may vary depending on theatre)
Fitness Centres / Gyms: Lifelike Branding at populated areas




                    Indicative Cost: Rs. 25,000 p.m. per cutout;
       Rs. 35,000 p.m. per wall branding option (near machines, staircase, etc)
Spot the Zoo Zoo
• To piggy back on the zoo zoo hype
• We should take around 10 hoardings in a city for 10 days
• Create intrigue and “tease” people by radio and outdoor
  by asking people them to spot zoo zoos on the hoardings
  across the city
• Push people to sms and win prizes
SPOT THE ZOOZOO Contest on Prominent Billboard Locations
SPOT THE ZOOZOO Contest on Prominent Billboard Locations
Firm on Ground
An Ogilvy Action Presentation




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ACTIVATION
   IDEA
     1
• In the Slumbay activity, though the TG was engaged, interacted with and
  entertained, it did not not have much for the retailer.


• Therefore, based on a concept similar to Slumbay, a cricket tournament to be
  conducted to increase engagement with the retailers and help boost sales.


• Cricket being a big thing, this will help Vodafone connect better with the
  retailer as well as the customer.
•We suggest a box cricket league based on the lines of IPL to be played amongst different
retailer-teams in a slum.


•It would be played by the retailer, at 2 levels.
  –Online
  –Offline
Online
      All retailers will have to battle it out by scoring runs through sales.
      The top 7 run scorers in terms of sales will get a chance to play offline.
      The runs would be calculated basis the following:
               Chota recharge – 1 run,
               Bonus card – 4 runs,
               VAS – 6 runs,
               Half century for new connection,
               Century for Magic Box,


      The retailers that do not qualify for the offline tournament will be given the
       1st preference to be picked as players
      A buzz similar to the Slumbay activity will help the retailers boost sales
       and score runs
Buzz for Online

 Eleven promoters will go Door-to-Door distributing leaflets and explaining the
  TG about the discounts and a chance to win a magic box and bonus cards
 A convoy of Juggler, Musicians (synthesizer, side drum, bass drum and
  trumpet),2 Promoters dressed as batsman and Four Banner Boys will enter
  the slum in a stance of a „Vodafone carnival‟ (Vodafone ki Barat)
 The Musicians will play the Vodafone “You and I” jingle to further enhance the
  feeling of a Vodafone barat
 A Clown will distribute chocolates to the children gathered to witness the
  convoy. During the convoy he will juggle various props to add to the
  entertainment quotient
 Promoter will make announcements at regular interval explaining the reason
  of their visit
Offline

• The 7 winners of the online tournament will form their teams with the help of
  the 2nd buzz created on the weekend.
• Offline cricket will be played on a local ground located in/near the slum.
• 7 winning retailers and 1 wild card entry will battle it out on ground to get the
  title of Vodafone cricket champion
• The non playing retailers will be involved by sponsoring the following
  – Maximum fours prize sponsored by Arihant traders
  – Maximum wickets prize sponsored by Dyanesh telecom
  – Maximum run scorer prize sponsored by Sai telecom


• It will be a 2 day battle:-Saturday & Sunday Or Sunday to Sunday.
Winner



                                             Final match

                       S1                                                  S2




                  Match 5                                             Match 6

         Q1                          Q2                      Q3                          Q4


                                          Sunday
         Q1                          Q2                      Q3                          Q4



    Match 1                     Match 2                    Match 3                  Match 4

Team 1        Team 2        Team 3        Team 4    Team 5        Team 6        Team 7        Team 8



                                      Saturday
Mon               Tue               Wed              Thurs               Fri               Sat            Sun

       Vodafone Mumbai Tournament Time-line
      1                 2                 3                  4                 5                6               7
    Recce                               Invite         Retailer meet                       Buzz creation   Buzz creation
                                                       Start of sales
                                                        tournament



      8                 9                10                 11                12               13              14
                                                       End of sales     Announcement       Buzz creation   Buzz creation
                                                       tournament         of final 8
                                                                           retailers




     15                16                17                 18                19               20              21
Static branding   Static branding   Static branding   Static branding   Kit distribution    Preparation     Preparation
                                                                                                 +                +
                                                                                           Quarterfinals   Semi finals &
                                                                                                 +             finals
                                                                                           Hourly prizes          +
                                                                                                 +         Hourly prizes
                                                                                            Lucky draw            +
                                                                                                            Lucky draw

     22                23                24                 25                26               27              28
Winner



                                             Final match

                       S1                                                  S2




                  Match 5                                             Match 6

         Q1                          Q2                      Q3                          Q4


                                          Sunday
         Q1                          Q2                      Q3                          Q4



    Match 1                     Match 2                    Match 3                  Match 4

Team 1        Team 2        Team 3        Team 4    Team 5        Team 6        Team 7        Team 8



                                           Sunday
Mon                Tue             Wed               Thurs                Fri                 Sat             Sun

       Vodafone Mumbai Tournament Time-line
      1                 2                 3                  4                   5                  6               7
    Recce                               Invite         Retailer meet                           Buzz creation   Buzz creation
                                                       Start of sales
                                                        tournament



      8                 9                10                 11                 12                  13              14
                                                       End of sales      Announcement          Buzz creation   Buzz creation
                                                       tournament       of final 8 retailers




     15                16                17                 18                 19                  20              21
Static branding   Static branding   Static branding   Static branding    Kit distribution                       Preparation
                                                                                                                    +
                                                                                                               Quarterfinals
                                                                                                                    +
                                                                                                               Hourly prizes
                                                                                                                    +
                                                                                                                Lucky draw

     22                23                24                 25                 26                  27              28
                                    Static branding   Static branding    Static branding          Static        Preparation
                                                                                                 branding             +
                                                                                                     +         Semi finals &
                                                                                               Buzz creation       finals
                                                                                                                      +
                                                                                                               Hourly prizes
                                                                                                                      +
                                                                                                                Lucky draw
Team selection

• Enough buzz will also be created to help the retailers in forming the team.
• The retailer has to take care of the eligibility criteria which are as follows:
  • The player must:
    –Be a Vodafone user
    –Be more than 14 yrs old
    –Be residing in that particular slum
    –Not have played cricket professionally
    –Not a relative of that retailer
    –Purchase at least one Vodafone product to participate
• Each team member will sign an agreement prepared by the Vodafone legal
  team, stating that any one found in void of the terms and conditions of the
  game/eligibility criteria will be disqualified, at the discretion of the organisers.
Buzz for Offline

• A convoy of 11 promoters dressed in Vodafone branded cricket uniforms with
  4 of them dressed as batsman
• There will be 2 banner boys in front and at the rear of the team
• There will be an announcer who will announce at regular intervals
• These promoters will distribute leaflets with rules and regulations and
  information about hourly prizes that can be won by audience on the VML
  tournament day
• They are also informed about how they can be part of the retailer teams.
• A branded notice board would be placed at congregation points / retailers
  informing about the league
Offline

• There will be 12 players per side, where 8 will play the match and 4 will be
  substitutes.
• Members of the winning team will get a Vodafone magic box.
• A lot of excitement created by a live band which will play at the high points of
  the game.
• A commentator will further increase the tempo of the game.
• Prizes will be given out every 30 min to the audience via a lucky draw.
• There will be adequate security to handle the crowd so as to avoid any
  mishap.
About the Game

• Overs- Six per team
• Ball used: Tennis ball
• Bowling style: Under arm
• Runs calculated: Basis specific areas and running between the wicket
• Batsman to be declared out in case:
 • Bowled
 • Caught (direct)
 • Run-out
 • The ball is hit directly over the rope
The Arena
For The Game
                                                     4 Runs
The out line of floor
plan for the game


                                                  Bowlers stumps
                                 Running crease




                                                                   2 Runs
                        2 Runs




                                 Batsman crease




                                                     0 Runs
* The above image is for reference purpose only
* The above image is for reference purpose only
* The above image is for reference purpose only
BRANDING
OPPORTUNITIES
T-Shirts & caps (Players)

Stumps and bats

Flags at box corners

Standees and banners
 around the ground

Run Cards

Umpire uniform

Barricades
ACTIVATION
   IDEA
     2
Vodafone Carrom Championship
     An inter-slum carrom championship
      designed to acknowledge sporting
      talent within the TG
Branding Opportunities
1.The Game board
2.The Hall in which it will be played through banners, posters, standee and
  dangler.
Chalo Carrom Khele

   Vodafone Carrom Badshah & Vodafone Carrom Jodi
   1. As carrom is an indoor game, it can be conducted in monsoons
   2. The tournament would be played from June to September within slums
   3. Eligibility: Males resident above 16 years of age for singles; doubles
      and couples for mixed doubles
•   Buzz would be created with promoters
    Buzz creation
                              distributing leaflets at local carrom clubs
                              (addas) and door to door
        Entries
                          •   2 Retailers from each locality would distribute
   Allocation of lots         promotional material for the tournament
                          •   Promotional material will consist of
Start of the tournament        • Tournament details
                               • Application forms
  Felicitate winners           • Special product offers

       Logistics
Entry collection 7 days post buzz creation
    Buzz creation
                          Collection point: 2 local retailers
                          Entry fee: Nil
        Entries
                          Categories: Singles and doubles and mix doubles

   Allocation of lots

Start of the tournament

  Felicitate winners

       Logistics
Lots to be displayed at 2 local retail outlets and
    Buzz creation
                             the branded notice board
        Entries
                          Methodology for lots allocation: Random selection

   Allocation of lots     2 days prior to start of competition, entrants would
                             also be telephonically reminded about venue
Start of the tournament      and time

  Felicitate winners

       Logistics
Inauguration Ceremony:
    Buzz creation
                              Inauguration match to be held between 2
                                 existing champion players
        Entries
                              Matches would be held every weekend
                              A community hall in the vicinity would be
   Allocation of lots            reserved specially for the tournament
                              Branding
Start of the tournament           Banners at congregation points
                                  Banner at venue entrance
  Felicitate winners              Standees inside the venue
                                  Branding the carrom boundaries
      Logistics
Award ceremony:
    Buzz creation
                             The winner‟s photograph would be mounted
                                 at the notice board branding
        Entries
                             Special banner could also be fabricated to
                                 change photographs
   Allocation of lots        Prize:
                                  Winner –Vodafone magic box (camera
Start of the tournament               handset)
                                  Runner-up: Vodafone magic box (regular
  Felicitate winners                  handset)
                                  Vodafone branded striker for the winner
       Logistics
                              Felicitation to be done by the Vodafone +
                                  Ogilvy team
ACTIVATION
       IDEA
         3
                          Local carrom clubs could be contacted and taken
    Buzz creation
                             into a partnership like relationship
                          Promoter strength
        Entries
                               10 promoters for door to door buzz creation
                               10 promoters at the championship venue
   Allocation of lots          1 Male compare for inauguration and award
                                  ceremony
Start of the tournament   2 Standees at the venue
                          Podium for opening and closing ceremony
  Felicitate winners      1 Vodafone camera handset and one ordinary
                             handset
       Logistics
Vodafone Walk Through Zones

4 sequential “walk-through” zones would be created where people would be
   invited to experience the brand


     Hamein Jaaniye (About Vodafone)


     Aapki Sahayta ke liye (Customer Service Desk)


     Hamari Sewayein (Products & Services)


     Jaankari aur Manoranjan (VAS)


     Grand Finale
Welcome Tilak
Entry & Exit
The Arena
Game Zone




     This will ensure that the message is reinstated in the minds of
                                  the TG.
Brand Communication Tools-Dial n Win

•   A mobile phone in a glass box is placed on a table
•   The BCT unit would have an incomplete mobile number like 98201 90_ _ _
•   The participant will be asked to dial the number by guessing the last 3 digits
•   If the phone rings the participants wins the phone/gift vouchers.
6

5

4

3

2

1
Interaction




                         About Vodafone        Customer services zone




              Our Products and services   Information and entertainment
Give aways

 Branded helium balloons with the latest offering can be given to the kids
 The kids when they take these baloons home the message would be
  delivered to the parents
My Vodafone Number

• Each connection to be accompanied with a set of 100 Vodafone visiting card-
  “ My Vodafone Number 98XXX XXXXX”




                                                   Hello
                                            My Vodafone Number


                                               9820098200


                     Front                          Back
Slum Roof Branding

• Each house which has a Vodafone connection can have his roof painted with
  Vodafone logo




               This will open up a unique branding opportunity
What more?
An Ogilvy Presentation




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Privilege Card for Postpaid Customers

RED- THE VODAFONE ADVANTAGE
1. RED- A Vodafone Privilege Card

• The advantage of RED for postpaid customers


• Extends special privileges and discounts to all its patrons


• The personalized card can become a value enhancer for the Privilege booklet


• Creates recall for the brand every time the consumer opens his wallet


• Why this should work?
• Revamps the Privilege booklet
• Sure to find customer wallet space
A Rewards System for Postpaid Customers

SPEND TO GET REWARDED!
2. Spend to get Rewarded!
• A typical reward points model (like in credit cards & retail cards)for postpaid customers
• A fixed percentile of the monthly bill amount converts into reward points. These reward
  points can be collected over a maximum period defined
• Upon hitting a fixed number of reward points they can be redeemed for other products
  or services offered by Vodafone
• For instance, 300 reward points can be redeemed for a 300 rupees discount on a
  Blackberry purchase, so on and so forth
• Redemption through Vodafone stores
• The reward points tracking system can be easily configured to the data base system for
  easy maintenance
• The reward points can be updated on the customer‟s bill every month for better tracking
• Why should this work?
• A great success in the retail industry, a unique value addition to a postpaid customer,
  never done before
An E-Bill Promotion Campaign

CHUCK YOUR BILLS!
3. Chuck your bills!

• The best place to promote e-billing – the bill envelope, the payment counter in VS,
  SSKs and Drop Boxes
• Create a special e-bill promotion campaign around these
• Install special re-cycling dustbins in VS, SSKs and offices. Replace the drop boxes too
  with these special dustbins.
• The message will be displayed on the bill envelope, SSK counter and VS payment
  counters urging customers to drop the envelopes (with their number on it) into these
  recycle bins to get a discount of Rs.100 on all bills the next month
• Extension: The recycle bins could be put up in public places like malls, crowded
  pavements, etc
Why this should work?
  Innovative creative execution, the message communicated through very focused
  medium
Service Campaign

HAPPY TO HELP YOU FIND A TRAIN!
4. We are happy to help you find a train!

• Vodafone to tie up with the local railways to come up with information leaflets on train
  timings and routes
• These information leaflets to be placed in self help kiosks
• Apart from train schedule details, these leaflets to have information on VMS stores and
  products
• Extension:
• Local train information on mobile phones – as a subscription
• Tie-up with Smart Cards for Vodafone point collection every time the consumer uses
  his card. These points can then be redeemed at a VS for purchases
• Happy to Help Branding above ticket counters
Why this should work?
6.1 million customers daily, uncluttered space, service orientation
Ganesh Chaturthi Campaign

DEKHO VISARJAN JAHAAZ SE!
5. Dekho Visarjan Jahaaz Se!

• An interesting twist to last year‟s very successful campaign during Ganesh Visarjan


• This time it could be a completely uncluttered view from the other side of the visarjan –
  from a cruiser in the sea


• Run a contest based promo with a radio channel again


• Why should this work?
• Radio City has already the logistics and mechanics in place to make this work again
• Cruisers is far easier to procure (in terms of permits) than helicopters
Contest based campaign for a new product

VODAFONE GANG OF HOUSEWIVES!


96
6. The Vodafone Gang of Housewives!

• A contest based promotion for a campus pack like product specially designed for
  women with benefits like- afternoon chat, free emergency number, free recipe
  updates, free serial updates,etc
• Tie-up with a women centric radio channel like Meow! to run a contest
• Contest details: Buy a women‟s pack to register for the contest. Form your gang of
  girls with a minimum of 3 other women, the lucky winner gets to feature in a one
  hour live interview on the radio channel
• Where to promote it?
• In ladies train compartments, beauty parlors, trial rooms in ladies sections, etc


• Why should this work?
• A specialized pack only for women for the first time, the opportunity to have
  celebrity status on a radio channel
An inter society contest

KHELO ANTAKSHRI!
7. Khelo antakshri Vodafone ke saath!

• Organize antakshri competitions for societies on a Saturday/Sunday afternoon when
  everybody is most likely to be home


• The antakshri competition can be an inter-society contest with a big ticket prize for the
  final winner


• Alternately it could also be a housie competition taken across societies


• Why should this work?
• Catching households at leisure, giving them an engagement activity
A mobile zone moving from canteen to canteen

THE VODAFONE HANGOUT ZONE
8. The Vodafone Hangout Zone

• Targeted at youth, a mobile hangout zone moving from college to college every month
• The hangout zone can be set up either in the canteen or in the campus outskirts (in
  this case the set up can be in a van)
• The hangout zone will have the following: a Wi-Fi zone, a data download zone, free
  give aways like Zoo Zoo merchandise on purchase of products
• In addition the Hangout Zone can conduct daily/weekly contests/lucky draws to keep
  the youth engaged
• Extension: Call centres can also be targeted
• Why should this work?
• Catching the youth where they are most likely to be, an engagement activity that goes
  beyond mere purchase, visibility and presence in an uncluttered space
Youth targeted innovative outdoor + interaction zone

BUS STOP CUM HANGOUT ZONE!
9. Bus Stand turned Hangout Zone

• Turn a bus stop near a college/institute into a youth hangout zone


• Revamp the look of the entire bus stop turning it into a funky, fun looking place


• Enable Wi-Fi connectivity, free application downloads, charging zone, free caller tunes,
  etc


• Why this should work?
• Will become a great talking point in outdoor media apart from it attracting youth
A campaign targeting beauty parlors & gyms

WHAT ARE YOUR TIPS?
10. Beauty Tips/Health Tips

• Tie-up with beauty parlors across the city for contest on beauty tips
• Place a kit- drop box, paper and pen, communication in beauty parlors
• The communication should urge patrons of the parlor to write down their own personal
  beauty tips on a chit of paper and drop it in the box
• What is in it for patrons?
• They win sure shot prizes from Vodafone
• An X amount of beauty tips get featured in the beauty tips alerts of Vodafone
• What is in it for beauty parlor owners?
• The kit could be aesthetically designed around an umbrella holder or a brushes and
  combs holder that has a utilitarian purpose
• How can this be extended?
• To gyms for health tips, here the kit can be designed around a weighing machine
Vodafone Tuesdays
A revamp and relaunch




                Confidentiality level on title master
                Version number on title master
Objective
Task at Hand
To relaunch & revamp Vodafone Tuesdays in a way that it
becomes the biggest & most talked about property in
Mumbai
College &
             Office
                       B-school
           Employees
                       students



Students
  Age:                             Housewives
 14 – 15
                 Target
                Audience
Not just postpaid
Restricting it to postpaid would narrow down the scope and
magnanimity of the entire exercise. We loose out because:
• A large chunk of the Target Audience ( Youth – school & college
students) is Prepaid.
• The numbers are not hugely skewed towards Postpaid
Points of contact
     Locations          Students Housewives   Employees

       Colleges &         Yes        NA          NA
       B-schools
   Malls/Supermarkets     Yes        Yes         Yes

     Movie Theatre        Yes        Yes         Yes

     Coffee Shops         Yes        Yes         Yes

      Restaurants         Yes        Yes         Yes

         Office           NA         NA          Yes

     Bus & Railway        Yes        Yes         Yes
       Stations
         Home             Yes        Yes         Yes
Process
              Familiarization



Campus BPO                       Tuesday
 Promotions                     Reminders



                 IDEAS


   Media
                                Tie - ups
Innovations



                 Online
               Promotions
Process Familiarization Ideas
Radio
Radio:

RJ mentions - during the Top 10
music countdown when the song list
reaches the Top 3 songs, the RJ
would start mentioning the 3 simple
steps of getting a free ticket via
Vodafone Tuesday.
Radio:


Radio Contest: RJ mentioning the 3
step process few times during the
course of his show and then asks
the listeners to call in and repeat the
same. Those who answer correctly
win 2 free movie tickets (special
prize ).
Process Familiarization Ideas
Malls & Multiplexes
Malls & Multiplexes:

Floor Stickers at the steps of the
movie theatres and malls indicating
the 3 simple steps of getting a free
ticket via Vodafone Tuesday.
Malls & Multiplexes:

Branding the Elevator buttons
1 – 3 with the 3 simple steps
of getting a free ticket with
Vodafone Tuesday
Malls & Multiplexes:

Vodafone Tuesday
Announcements or Pre-
recorded messages about the
3 simple steps of getting a free
ticket to be played in malls
especially in the food courts.
Malls & Multiplexes:

Cinema slides mentioning the
upcoming movies along with
Vodafone Tuesday offer
mentioned below.
Malls & Multiplexes:

Upcoming movie character
asking audiences to meet
him/her in 3 simple steps via
Vodafone Tuesday during
interval trailers etc.



                                3 simple steps to meet us:
                                1.   Call 56777 or sms Tuesday M to 56789
                                2.   Download your Mcoupon & present at VT counter
                                3.   Enjoy your free ticket & win a chance to meet us
                                     at the theatre
Process Familiarization Ideas
Colleges & Offices
Colleges

Posters in and around college
canteens, hangouts, Xerox-
walas to get their attention and
encourage them to walk into
movie theatre
Offices

Performances by Vodafone
Tuesdays Popcorn Tub
characters in various offices
Traffic Junctions

Have pole kiosks on the traffic
signal poles indicating the 3
simple steps of getting a free
                                  3 simple steps to get
                                  a free ticket:
ticket via Vodafone Tuesday       0 Call 56777
                                  0 Download your
                                  Mcoupon
                                  0 Enjoy your free
                                  ticket
Reminding People its Tuesday!
Print

Own the header/Ear Panels
every Tuesday of a mainline
newspaper for Vodafone
Tuesdays Ads (Reliance owns
space on TOI and Airtel on ET)
Print

Write about Vodafone
Tuesdays as the must do
activity every week by featuring
an article in the ‘Must see,
Must do’ section of the
newspaper (BT, Mumbai Mirror,
DNA after hours)
Print

Have “seeing a movie on
Vodafone Tuesdays”
forecasted in a funny/quirky
manner in the Horoscope
section in newspapers
Railway Announcements

Tie up with the Railways for
Vodafone Tuesdays
announcements at different
intervals in local trains over the
loud speaker every Tuesday
Malls/Multiplexes

People dressed as Popcorn
characters as part of on-
ground promotions at malls,
theatres and major road
junctions
Malls/Multiplexes

Bus Shelters located near
Multiplexes, office and college
areas especially the suburbs
where the cinema partners are
located
Meru Cab Branding

Meru and Gold Cab branding    Vodafone Tuesdays

with the Popcorn characters
Tuesdays Merchandise
Reminders
• Car Stickers, Key chains and Mugs
•Characters with springy coils at the bottom (to be placed on the car
dashboard and at office or home desks)
•Post-its and Mouse pads
•Carry bags
Vodafone Tuesdays Tie-ups
Internet

Tie up with Google to brand
its logo every Tuesday with
different Popcorn characters
Tie - ups


Tie up with Act II popcorn to
give actual Popcorn Character
tubs co-branded with Vodafone
Tuesdays
Tie - ups


Tie up with the restaurant
Ruby Tuesdays for “Buy 1 get
1 free” on Vodafone Tuesdays
Tie - ups


Tie up with Movie magazines
(FilmFare, Stardust) for
Vodafone Tuesday ads and
Popcorn characters
Bookmarks giveaways
Tie - ups


Tie up with Seventymm and
Big Flix to have inserts in the
CD envelopes promoting
Vodafone Tuesdays
Online Games & Promotion
Online Games (Facebook)


Write down as many famous
Bollywood and Hollywood pairs
or mention the pairs that
feature in the Vodafone
Tuesdays ads
Online Games


As the popcorn pops out from
the popcorn machine, catch it
with the Vodafone Tuesdays
Popcorn Tub
Media Innovations
• Innovative hoarding with a protruding Popcorn characters with
artificial popcorn popping out of the tubs
• Brand all Popcorn machines with Popcorn characters
• Performances by Popcorn characters in various offices
• Match life size dummies of Popcorn characters similar to wizard‟s
chest in the Harry Potter (On ground activity )
• Have a double train and bus handles with Vodafone Tuesdays
branding
Media Innovations
• Seats at Bus Stops to appear double by using the Popcorn
characters
•Street theatre or a short skit by the Vodafone Tuesdays Popcorn
Tub characters explaining the 3 step procedure of getting the
free ticket
• Vodafone Tuesdays Popcorn Tub characters cutouts looking over
the back glass of BEST buses and cars
• Brand the Police check posts at primary road signals with
Vodafone Tuesdays Popcorn Tub characters
Media Innovations
• A Bus disguised or camouflaged as two Vodafone Tuesdays
Popcorn Tub characters moving around the city serving a constant
reminder
• Vodafone Tuesdays Popcorn Tub characters Seat sleeves for
parks
• Building wraps with Vodafone Tuesdays Popcorn Tub characters
on twin buildings in the city
Thankyou

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Vodafone mumbai 2010

  • 1. An Ideas Presentation Vodafone Mumbai March 2010 Confidentiality level on title master Version number on title master
  • 2. The Challenge • Mumbai bursting at the seams with 12 players and 3 more to come • The price war will continue to create havoc • MNP to change the rules of the game when it hits in July. Nobody knows what the new rules will be • According to a Neilson report close to one in five (18%) Indian mobile phone subscribers could change their mobile operator when Mobile Number Portability is introduced
  • 3. The Change • The next generation of mobile communication services will change the way we experience our phones, the way we conduct business • Brands in the technology space will start playing the role of an „enhancer‟ from an „enabler‟ • More/new/free is will be more than ever sought after • Old relationships will have to be rewarded more often • Newer ways of selling the same things will be looked at
  • 4. Vodafone - Mumbai • One of the most successful circles and therefore the toughest to be • Retain its numero uno position • Reach out to its universe of consumers with something new every time – retain and acquire • Strengthen brand salience and enhance brand experience • Play it always like a leader would do
  • 5. Our Audience Our focus for the year Confidentiality level on title master Version number on title master
  • 6. The Youth • Every second teenager has a cell phone • The cell phone has turned into an entertainment device for them- music, downloads, videos • Only 1 in 5 teenagers text messages contrary to popular beliefs • Top 5 hangouts – friend‟s home, shopping malls, movie theatres, parks and beaches • Top 5 preferred brands- Pepsi, Bata, Nokia, Coke, Reebok 6
  • 7. The Indian Housewife • Reluctance towards spending money or time on self • A certain amount of technophobia prevents women from „playing‟ with mobile phones • A calculative mentality towards resources driven by long term orientation • Top 5 pass times -shopping at malls and super markets , watching TV and reading magazines, talking with friends, trying new recipes
  • 8. Slum Dwellers • 60% of Mumbai made up of slums – 7 million people • Urban slums now experience positive changes in both their economic situation and their ability to maintain social ties, attribute these to the use of mobile phones • Mobiles are changing how residents in the slum areas interact with each other • Multiple sims are maintained for maximum benefit of each scheme • Free/More is what drives them to pick up new schemes
  • 9. Reconnect to bond Better service experience Reward old relationships EXISTING CUSTOMERS
  • 10. The Strategy Enhancing brand experience Confidentiality level on title master Version number on title master
  • 11. Brand Brand Bonding & Dominate Visibility •Scientific approach to Make Privileges more mass – •Support Zones on 3 segments increase visibility - Google monthly offers catering to a Mapping tool large audience Slumbay Identify and Own key •Add 100 more large format M-Coupon route slums with dominant signages Booklet pays back for visibility and product itself offering •Radio – morning roadblocks Identify 4 campaigns over the four quarters promoting Colleges •Visibility at railway stations products and services and buses Societies Vodafone Tuesdays – widen the Unique user base
  • 12. More than Visible A Ogilvy Landscape Presentation Confidentiality level on title master Version number on title master
  • 13.
  • 14. Threshold visibility • Brand building • Invest in fabrication cost • Media like neon signs, pole kiosks(lit/nonlit) and variable messaging system(VMS) • Annual bookings
  • 15. Threshold visbility • Current Spends – Rs. 21.43 lacs • 3 neons • 148 pole kiosks
  • 16. LEGEND Pole Kiosk Neon Lower Parel Threshold Visibility through Pole Kiosks / Neons
  • 17. Findings – Threshold visibility Cost in lacs Rs. 21.43 % Reach 4.98 Average OTS 16.5 Effective Reach (3+) 4.13 Effective Average OTS 19.55 Source: IOS
  • 18. Frequency builders • Spread the visibility • Multi media approach • Reach consumers at various touch points • Short term bookings like 2 to 5 months
  • 20. LCD for promos and content Ticket Window can be which can be updated in real branded to make it appear like time an Vodafone ticket counter 20
  • 21. • Mass congregation of consumers • Vital touch point as Railway stations are lifeline of transport in the city • Key stations can be targeted – Churchgate – Dadar – Andheri – Bandra – Mulund – Thane
  • 22. • Screen displays can be updated in real time making it ideal for cricket scores, stock updates, poll results etc. • Web integrated screen allows the flexibility to change displays during tactical camapigns • Surrounding area to be utilized for absolute branding
  • 23. Cost summary Display Sr.no. Vehicle Location Nos Size cost Pm 1 Ticket Counter Digital Screens Churchgate 4 42" 272000 2 Ticket Counter Digital Screens Dadar 6 42" 408000 3 Ticket Counter Digital Screens Bandra (W) 3 42" 204000 4 Ticket Counter Digital Screens Andheri (E/W) 8 42" 544000 5 Ticket Counter Dual Display Units Dadar 21 22" 147000 6 Ticket Counter Dual Display Units Mulund 18 22" 108000 7 Ticket Counter Dual Display Units Thane 24 22" 156000
  • 24. Station Platform LED timers • 180 displays covering every station on western railway from Churchgate to Virar • 3 x 1 size, ideal for Vodafone logo • 40 lacs commuters to target • Package cost of Rs.5 lacs to cover every platform of every station
  • 25.
  • 26. Vodafone phone booth at railway stations • Actual phone booth to be installed at high footfall station like Churchgate • Customize the design in Vodafone red and place it amidst the usual surrounding • This will make it stand out and break the clutter • Rs.4 lacs per month on Churchgate
  • 27.
  • 29. Child Play Area: Mumbai Airport Jet Airways Security Hold Area Indicative Cost: Rs. 5,00,000 p.m. for 1 year (subject to final permissions from Airport Authorities)
  • 30. Prams & Pram Station: Mumbai Airport, Jet Airways Departure Terminal Indicative Cost: Rs. 7,00,000 for 1 month (subject to final permissions from Airport Authorities)
  • 31. Theatre: Reflective Tees for Ushers / Ticket Collectors / Attendants Indicative Cost: Rs. 15,000 p.m. per usher
  • 32. Zoo zoos are back !!
  • 33. Cutout Innovation: Mumbai Airport Departure Terminals – Waiting Areas Indicative Cost: Rs. 6,50,000 (per area, subject to final permissions from Airport Authorities)
  • 34. College Canteens: Branding on Tea Glasses/ Coffee Mugs / Coasters Indicative Cost: Rs. 20,000 p.m. per canteen
  • 35. Trial Rooms at Leading Apparel Stores Indicative Cost: Rs. 30,000 p.m. per trial room
  • 36. Trial Rooms at Leading Apparel Stores for Women Indicative Cost: Rs. 30.000 p.m. per trial room
  • 37. Trial Rooms at Leading Apparel Stores for Women Indicative Cost: Rs. 30,000 p.m. per trial room
  • 38. Theatres: Animated Branding on Seat Covers Indicative Cost: Rs. 60,000 p.m. per screen (cost may vary depending on theatre)
  • 39. Fitness Centres / Gyms: Lifelike Branding at populated areas Indicative Cost: Rs. 25,000 p.m. per cutout; Rs. 35,000 p.m. per wall branding option (near machines, staircase, etc)
  • 40. Spot the Zoo Zoo • To piggy back on the zoo zoo hype • We should take around 10 hoardings in a city for 10 days • Create intrigue and “tease” people by radio and outdoor by asking people them to spot zoo zoos on the hoardings across the city • Push people to sms and win prizes
  • 41. SPOT THE ZOOZOO Contest on Prominent Billboard Locations
  • 42. SPOT THE ZOOZOO Contest on Prominent Billboard Locations
  • 43. Firm on Ground An Ogilvy Action Presentation Confidentiality level on title master Version number on title master
  • 44. ACTIVATION IDEA 1
  • 45.
  • 46. • In the Slumbay activity, though the TG was engaged, interacted with and entertained, it did not not have much for the retailer. • Therefore, based on a concept similar to Slumbay, a cricket tournament to be conducted to increase engagement with the retailers and help boost sales. • Cricket being a big thing, this will help Vodafone connect better with the retailer as well as the customer.
  • 47. •We suggest a box cricket league based on the lines of IPL to be played amongst different retailer-teams in a slum. •It would be played by the retailer, at 2 levels. –Online –Offline
  • 48. Online  All retailers will have to battle it out by scoring runs through sales.  The top 7 run scorers in terms of sales will get a chance to play offline.  The runs would be calculated basis the following:  Chota recharge – 1 run,  Bonus card – 4 runs,  VAS – 6 runs,  Half century for new connection,  Century for Magic Box,  The retailers that do not qualify for the offline tournament will be given the 1st preference to be picked as players  A buzz similar to the Slumbay activity will help the retailers boost sales and score runs
  • 49. Buzz for Online  Eleven promoters will go Door-to-Door distributing leaflets and explaining the TG about the discounts and a chance to win a magic box and bonus cards  A convoy of Juggler, Musicians (synthesizer, side drum, bass drum and trumpet),2 Promoters dressed as batsman and Four Banner Boys will enter the slum in a stance of a „Vodafone carnival‟ (Vodafone ki Barat)  The Musicians will play the Vodafone “You and I” jingle to further enhance the feeling of a Vodafone barat  A Clown will distribute chocolates to the children gathered to witness the convoy. During the convoy he will juggle various props to add to the entertainment quotient  Promoter will make announcements at regular interval explaining the reason of their visit
  • 50. Offline • The 7 winners of the online tournament will form their teams with the help of the 2nd buzz created on the weekend. • Offline cricket will be played on a local ground located in/near the slum. • 7 winning retailers and 1 wild card entry will battle it out on ground to get the title of Vodafone cricket champion • The non playing retailers will be involved by sponsoring the following – Maximum fours prize sponsored by Arihant traders – Maximum wickets prize sponsored by Dyanesh telecom – Maximum run scorer prize sponsored by Sai telecom • It will be a 2 day battle:-Saturday & Sunday Or Sunday to Sunday.
  • 51. Winner Final match S1 S2 Match 5 Match 6 Q1 Q2 Q3 Q4 Sunday Q1 Q2 Q3 Q4 Match 1 Match 2 Match 3 Match 4 Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 Team 7 Team 8 Saturday
  • 52. Mon Tue Wed Thurs Fri Sat Sun Vodafone Mumbai Tournament Time-line 1 2 3 4 5 6 7 Recce Invite Retailer meet Buzz creation Buzz creation Start of sales tournament 8 9 10 11 12 13 14 End of sales Announcement Buzz creation Buzz creation tournament of final 8 retailers 15 16 17 18 19 20 21 Static branding Static branding Static branding Static branding Kit distribution Preparation Preparation + + Quarterfinals Semi finals & + finals Hourly prizes + + Hourly prizes Lucky draw + Lucky draw 22 23 24 25 26 27 28
  • 53. Winner Final match S1 S2 Match 5 Match 6 Q1 Q2 Q3 Q4 Sunday Q1 Q2 Q3 Q4 Match 1 Match 2 Match 3 Match 4 Team 1 Team 2 Team 3 Team 4 Team 5 Team 6 Team 7 Team 8 Sunday
  • 54. Mon Tue Wed Thurs Fri Sat Sun Vodafone Mumbai Tournament Time-line 1 2 3 4 5 6 7 Recce Invite Retailer meet Buzz creation Buzz creation Start of sales tournament 8 9 10 11 12 13 14 End of sales Announcement Buzz creation Buzz creation tournament of final 8 retailers 15 16 17 18 19 20 21 Static branding Static branding Static branding Static branding Kit distribution Preparation + Quarterfinals + Hourly prizes + Lucky draw 22 23 24 25 26 27 28 Static branding Static branding Static branding Static Preparation branding + + Semi finals & Buzz creation finals + Hourly prizes + Lucky draw
  • 55. Team selection • Enough buzz will also be created to help the retailers in forming the team. • The retailer has to take care of the eligibility criteria which are as follows: • The player must: –Be a Vodafone user –Be more than 14 yrs old –Be residing in that particular slum –Not have played cricket professionally –Not a relative of that retailer –Purchase at least one Vodafone product to participate • Each team member will sign an agreement prepared by the Vodafone legal team, stating that any one found in void of the terms and conditions of the game/eligibility criteria will be disqualified, at the discretion of the organisers.
  • 56. Buzz for Offline • A convoy of 11 promoters dressed in Vodafone branded cricket uniforms with 4 of them dressed as batsman • There will be 2 banner boys in front and at the rear of the team • There will be an announcer who will announce at regular intervals • These promoters will distribute leaflets with rules and regulations and information about hourly prizes that can be won by audience on the VML tournament day • They are also informed about how they can be part of the retailer teams. • A branded notice board would be placed at congregation points / retailers informing about the league
  • 57. Offline • There will be 12 players per side, where 8 will play the match and 4 will be substitutes. • Members of the winning team will get a Vodafone magic box. • A lot of excitement created by a live band which will play at the high points of the game. • A commentator will further increase the tempo of the game. • Prizes will be given out every 30 min to the audience via a lucky draw. • There will be adequate security to handle the crowd so as to avoid any mishap.
  • 58. About the Game • Overs- Six per team • Ball used: Tennis ball • Bowling style: Under arm • Runs calculated: Basis specific areas and running between the wicket • Batsman to be declared out in case: • Bowled • Caught (direct) • Run-out • The ball is hit directly over the rope
  • 59. The Arena For The Game 4 Runs The out line of floor plan for the game Bowlers stumps Running crease 2 Runs 2 Runs Batsman crease 0 Runs
  • 60. * The above image is for reference purpose only
  • 61. * The above image is for reference purpose only
  • 62. * The above image is for reference purpose only
  • 63. BRANDING OPPORTUNITIES T-Shirts & caps (Players) Stumps and bats Flags at box corners Standees and banners around the ground Run Cards Umpire uniform Barricades
  • 64. ACTIVATION IDEA 2
  • 65. Vodafone Carrom Championship  An inter-slum carrom championship designed to acknowledge sporting talent within the TG
  • 66. Branding Opportunities 1.The Game board 2.The Hall in which it will be played through banners, posters, standee and dangler.
  • 67. Chalo Carrom Khele Vodafone Carrom Badshah & Vodafone Carrom Jodi 1. As carrom is an indoor game, it can be conducted in monsoons 2. The tournament would be played from June to September within slums 3. Eligibility: Males resident above 16 years of age for singles; doubles and couples for mixed doubles
  • 68. Buzz would be created with promoters Buzz creation distributing leaflets at local carrom clubs (addas) and door to door Entries • 2 Retailers from each locality would distribute Allocation of lots promotional material for the tournament • Promotional material will consist of Start of the tournament • Tournament details • Application forms Felicitate winners • Special product offers Logistics
  • 69. Entry collection 7 days post buzz creation Buzz creation Collection point: 2 local retailers Entry fee: Nil Entries Categories: Singles and doubles and mix doubles Allocation of lots Start of the tournament Felicitate winners Logistics
  • 70. Lots to be displayed at 2 local retail outlets and Buzz creation the branded notice board Entries Methodology for lots allocation: Random selection Allocation of lots 2 days prior to start of competition, entrants would also be telephonically reminded about venue Start of the tournament and time Felicitate winners Logistics
  • 71. Inauguration Ceremony: Buzz creation Inauguration match to be held between 2 existing champion players Entries Matches would be held every weekend A community hall in the vicinity would be Allocation of lots reserved specially for the tournament Branding Start of the tournament Banners at congregation points Banner at venue entrance Felicitate winners Standees inside the venue Branding the carrom boundaries Logistics
  • 72. Award ceremony: Buzz creation The winner‟s photograph would be mounted at the notice board branding Entries Special banner could also be fabricated to change photographs Allocation of lots Prize: Winner –Vodafone magic box (camera Start of the tournament handset) Runner-up: Vodafone magic box (regular Felicitate winners handset) Vodafone branded striker for the winner Logistics Felicitation to be done by the Vodafone + Ogilvy team
  • 73. ACTIVATION IDEA 3 Local carrom clubs could be contacted and taken Buzz creation into a partnership like relationship Promoter strength Entries 10 promoters for door to door buzz creation 10 promoters at the championship venue Allocation of lots 1 Male compare for inauguration and award ceremony Start of the tournament 2 Standees at the venue Podium for opening and closing ceremony Felicitate winners 1 Vodafone camera handset and one ordinary handset Logistics
  • 74. Vodafone Walk Through Zones 4 sequential “walk-through” zones would be created where people would be invited to experience the brand  Hamein Jaaniye (About Vodafone)  Aapki Sahayta ke liye (Customer Service Desk)  Hamari Sewayein (Products & Services)  Jaankari aur Manoranjan (VAS)  Grand Finale
  • 78. Game Zone This will ensure that the message is reinstated in the minds of the TG.
  • 79. Brand Communication Tools-Dial n Win • A mobile phone in a glass box is placed on a table • The BCT unit would have an incomplete mobile number like 98201 90_ _ _ • The participant will be asked to dial the number by guessing the last 3 digits • If the phone rings the participants wins the phone/gift vouchers.
  • 81. Interaction About Vodafone Customer services zone Our Products and services Information and entertainment
  • 82. Give aways  Branded helium balloons with the latest offering can be given to the kids  The kids when they take these baloons home the message would be delivered to the parents
  • 83. My Vodafone Number • Each connection to be accompanied with a set of 100 Vodafone visiting card- “ My Vodafone Number 98XXX XXXXX” Hello My Vodafone Number 9820098200 Front Back
  • 84. Slum Roof Branding • Each house which has a Vodafone connection can have his roof painted with Vodafone logo This will open up a unique branding opportunity
  • 85. What more? An Ogilvy Presentation Confidentiality level on title master Version number on title master
  • 86. Privilege Card for Postpaid Customers RED- THE VODAFONE ADVANTAGE
  • 87. 1. RED- A Vodafone Privilege Card • The advantage of RED for postpaid customers • Extends special privileges and discounts to all its patrons • The personalized card can become a value enhancer for the Privilege booklet • Creates recall for the brand every time the consumer opens his wallet • Why this should work? • Revamps the Privilege booklet • Sure to find customer wallet space
  • 88. A Rewards System for Postpaid Customers SPEND TO GET REWARDED!
  • 89. 2. Spend to get Rewarded! • A typical reward points model (like in credit cards & retail cards)for postpaid customers • A fixed percentile of the monthly bill amount converts into reward points. These reward points can be collected over a maximum period defined • Upon hitting a fixed number of reward points they can be redeemed for other products or services offered by Vodafone • For instance, 300 reward points can be redeemed for a 300 rupees discount on a Blackberry purchase, so on and so forth • Redemption through Vodafone stores • The reward points tracking system can be easily configured to the data base system for easy maintenance • The reward points can be updated on the customer‟s bill every month for better tracking • Why should this work? • A great success in the retail industry, a unique value addition to a postpaid customer, never done before
  • 90. An E-Bill Promotion Campaign CHUCK YOUR BILLS!
  • 91. 3. Chuck your bills! • The best place to promote e-billing – the bill envelope, the payment counter in VS, SSKs and Drop Boxes • Create a special e-bill promotion campaign around these • Install special re-cycling dustbins in VS, SSKs and offices. Replace the drop boxes too with these special dustbins. • The message will be displayed on the bill envelope, SSK counter and VS payment counters urging customers to drop the envelopes (with their number on it) into these recycle bins to get a discount of Rs.100 on all bills the next month • Extension: The recycle bins could be put up in public places like malls, crowded pavements, etc Why this should work? Innovative creative execution, the message communicated through very focused medium
  • 92. Service Campaign HAPPY TO HELP YOU FIND A TRAIN!
  • 93. 4. We are happy to help you find a train! • Vodafone to tie up with the local railways to come up with information leaflets on train timings and routes • These information leaflets to be placed in self help kiosks • Apart from train schedule details, these leaflets to have information on VMS stores and products • Extension: • Local train information on mobile phones – as a subscription • Tie-up with Smart Cards for Vodafone point collection every time the consumer uses his card. These points can then be redeemed at a VS for purchases • Happy to Help Branding above ticket counters Why this should work? 6.1 million customers daily, uncluttered space, service orientation
  • 94. Ganesh Chaturthi Campaign DEKHO VISARJAN JAHAAZ SE!
  • 95. 5. Dekho Visarjan Jahaaz Se! • An interesting twist to last year‟s very successful campaign during Ganesh Visarjan • This time it could be a completely uncluttered view from the other side of the visarjan – from a cruiser in the sea • Run a contest based promo with a radio channel again • Why should this work? • Radio City has already the logistics and mechanics in place to make this work again • Cruisers is far easier to procure (in terms of permits) than helicopters
  • 96. Contest based campaign for a new product VODAFONE GANG OF HOUSEWIVES! 96
  • 97. 6. The Vodafone Gang of Housewives! • A contest based promotion for a campus pack like product specially designed for women with benefits like- afternoon chat, free emergency number, free recipe updates, free serial updates,etc • Tie-up with a women centric radio channel like Meow! to run a contest • Contest details: Buy a women‟s pack to register for the contest. Form your gang of girls with a minimum of 3 other women, the lucky winner gets to feature in a one hour live interview on the radio channel • Where to promote it? • In ladies train compartments, beauty parlors, trial rooms in ladies sections, etc • Why should this work? • A specialized pack only for women for the first time, the opportunity to have celebrity status on a radio channel
  • 98. An inter society contest KHELO ANTAKSHRI!
  • 99. 7. Khelo antakshri Vodafone ke saath! • Organize antakshri competitions for societies on a Saturday/Sunday afternoon when everybody is most likely to be home • The antakshri competition can be an inter-society contest with a big ticket prize for the final winner • Alternately it could also be a housie competition taken across societies • Why should this work? • Catching households at leisure, giving them an engagement activity
  • 100. A mobile zone moving from canteen to canteen THE VODAFONE HANGOUT ZONE
  • 101. 8. The Vodafone Hangout Zone • Targeted at youth, a mobile hangout zone moving from college to college every month • The hangout zone can be set up either in the canteen or in the campus outskirts (in this case the set up can be in a van) • The hangout zone will have the following: a Wi-Fi zone, a data download zone, free give aways like Zoo Zoo merchandise on purchase of products • In addition the Hangout Zone can conduct daily/weekly contests/lucky draws to keep the youth engaged • Extension: Call centres can also be targeted • Why should this work? • Catching the youth where they are most likely to be, an engagement activity that goes beyond mere purchase, visibility and presence in an uncluttered space
  • 102. Youth targeted innovative outdoor + interaction zone BUS STOP CUM HANGOUT ZONE!
  • 103. 9. Bus Stand turned Hangout Zone • Turn a bus stop near a college/institute into a youth hangout zone • Revamp the look of the entire bus stop turning it into a funky, fun looking place • Enable Wi-Fi connectivity, free application downloads, charging zone, free caller tunes, etc • Why this should work? • Will become a great talking point in outdoor media apart from it attracting youth
  • 104. A campaign targeting beauty parlors & gyms WHAT ARE YOUR TIPS?
  • 105. 10. Beauty Tips/Health Tips • Tie-up with beauty parlors across the city for contest on beauty tips • Place a kit- drop box, paper and pen, communication in beauty parlors • The communication should urge patrons of the parlor to write down their own personal beauty tips on a chit of paper and drop it in the box • What is in it for patrons? • They win sure shot prizes from Vodafone • An X amount of beauty tips get featured in the beauty tips alerts of Vodafone • What is in it for beauty parlor owners? • The kit could be aesthetically designed around an umbrella holder or a brushes and combs holder that has a utilitarian purpose • How can this be extended? • To gyms for health tips, here the kit can be designed around a weighing machine
  • 106. Vodafone Tuesdays A revamp and relaunch Confidentiality level on title master Version number on title master
  • 108. Task at Hand To relaunch & revamp Vodafone Tuesdays in a way that it becomes the biggest & most talked about property in Mumbai
  • 109. College & Office B-school Employees students Students Age: Housewives 14 – 15 Target Audience
  • 110. Not just postpaid Restricting it to postpaid would narrow down the scope and magnanimity of the entire exercise. We loose out because: • A large chunk of the Target Audience ( Youth – school & college students) is Prepaid. • The numbers are not hugely skewed towards Postpaid
  • 111. Points of contact Locations Students Housewives Employees Colleges & Yes NA NA B-schools Malls/Supermarkets Yes Yes Yes Movie Theatre Yes Yes Yes Coffee Shops Yes Yes Yes Restaurants Yes Yes Yes Office NA NA Yes Bus & Railway Yes Yes Yes Stations Home Yes Yes Yes
  • 112. Process Familiarization Campus BPO Tuesday Promotions Reminders IDEAS Media Tie - ups Innovations Online Promotions
  • 114. Radio: RJ mentions - during the Top 10 music countdown when the song list reaches the Top 3 songs, the RJ would start mentioning the 3 simple steps of getting a free ticket via Vodafone Tuesday.
  • 115. Radio: Radio Contest: RJ mentioning the 3 step process few times during the course of his show and then asks the listeners to call in and repeat the same. Those who answer correctly win 2 free movie tickets (special prize ).
  • 117. Malls & Multiplexes: Floor Stickers at the steps of the movie theatres and malls indicating the 3 simple steps of getting a free ticket via Vodafone Tuesday.
  • 118. Malls & Multiplexes: Branding the Elevator buttons 1 – 3 with the 3 simple steps of getting a free ticket with Vodafone Tuesday
  • 119. Malls & Multiplexes: Vodafone Tuesday Announcements or Pre- recorded messages about the 3 simple steps of getting a free ticket to be played in malls especially in the food courts.
  • 120. Malls & Multiplexes: Cinema slides mentioning the upcoming movies along with Vodafone Tuesday offer mentioned below.
  • 121. Malls & Multiplexes: Upcoming movie character asking audiences to meet him/her in 3 simple steps via Vodafone Tuesday during interval trailers etc. 3 simple steps to meet us: 1. Call 56777 or sms Tuesday M to 56789 2. Download your Mcoupon & present at VT counter 3. Enjoy your free ticket & win a chance to meet us at the theatre
  • 123. Colleges Posters in and around college canteens, hangouts, Xerox- walas to get their attention and encourage them to walk into movie theatre
  • 124. Offices Performances by Vodafone Tuesdays Popcorn Tub characters in various offices
  • 125. Traffic Junctions Have pole kiosks on the traffic signal poles indicating the 3 simple steps of getting a free 3 simple steps to get a free ticket: ticket via Vodafone Tuesday 0 Call 56777 0 Download your Mcoupon 0 Enjoy your free ticket
  • 126. Reminding People its Tuesday!
  • 127. Print Own the header/Ear Panels every Tuesday of a mainline newspaper for Vodafone Tuesdays Ads (Reliance owns space on TOI and Airtel on ET)
  • 128. Print Write about Vodafone Tuesdays as the must do activity every week by featuring an article in the ‘Must see, Must do’ section of the newspaper (BT, Mumbai Mirror, DNA after hours)
  • 129. Print Have “seeing a movie on Vodafone Tuesdays” forecasted in a funny/quirky manner in the Horoscope section in newspapers
  • 130. Railway Announcements Tie up with the Railways for Vodafone Tuesdays announcements at different intervals in local trains over the loud speaker every Tuesday
  • 131. Malls/Multiplexes People dressed as Popcorn characters as part of on- ground promotions at malls, theatres and major road junctions
  • 132. Malls/Multiplexes Bus Shelters located near Multiplexes, office and college areas especially the suburbs where the cinema partners are located
  • 133. Meru Cab Branding Meru and Gold Cab branding Vodafone Tuesdays with the Popcorn characters
  • 134. Tuesdays Merchandise Reminders • Car Stickers, Key chains and Mugs •Characters with springy coils at the bottom (to be placed on the car dashboard and at office or home desks) •Post-its and Mouse pads •Carry bags
  • 136. Internet Tie up with Google to brand its logo every Tuesday with different Popcorn characters
  • 137. Tie - ups Tie up with Act II popcorn to give actual Popcorn Character tubs co-branded with Vodafone Tuesdays
  • 138. Tie - ups Tie up with the restaurant Ruby Tuesdays for “Buy 1 get 1 free” on Vodafone Tuesdays
  • 139. Tie - ups Tie up with Movie magazines (FilmFare, Stardust) for Vodafone Tuesday ads and Popcorn characters Bookmarks giveaways
  • 140. Tie - ups Tie up with Seventymm and Big Flix to have inserts in the CD envelopes promoting Vodafone Tuesdays
  • 141. Online Games & Promotion
  • 142. Online Games (Facebook) Write down as many famous Bollywood and Hollywood pairs or mention the pairs that feature in the Vodafone Tuesdays ads
  • 143. Online Games As the popcorn pops out from the popcorn machine, catch it with the Vodafone Tuesdays Popcorn Tub
  • 144. Media Innovations • Innovative hoarding with a protruding Popcorn characters with artificial popcorn popping out of the tubs • Brand all Popcorn machines with Popcorn characters • Performances by Popcorn characters in various offices • Match life size dummies of Popcorn characters similar to wizard‟s chest in the Harry Potter (On ground activity ) • Have a double train and bus handles with Vodafone Tuesdays branding
  • 145. Media Innovations • Seats at Bus Stops to appear double by using the Popcorn characters •Street theatre or a short skit by the Vodafone Tuesdays Popcorn Tub characters explaining the 3 step procedure of getting the free ticket • Vodafone Tuesdays Popcorn Tub characters cutouts looking over the back glass of BEST buses and cars • Brand the Police check posts at primary road signals with Vodafone Tuesdays Popcorn Tub characters
  • 146. Media Innovations • A Bus disguised or camouflaged as two Vodafone Tuesdays Popcorn Tub characters moving around the city serving a constant reminder • Vodafone Tuesdays Popcorn Tub characters Seat sleeves for parks • Building wraps with Vodafone Tuesdays Popcorn Tub characters on twin buildings in the city