Hosted by Problem Gambling Service Staff August 28, 2014 GotoMeeting Webinar

1. WELCOME
Problem Gambling All Providers
Meeting
Hosted by Problem Gambling Service Staff
August 28, 2014
GotoMeeting Webinar
ADDICTIONS AND MENTAL HEALTH
Problem Gambling Services

2. 2
Webinar Etiquette and Structure
• Please mute your phone when not speaking to reduce
background noise.
– *6 to mute
– *6 to unmute
– Additionally, we will be administratively muting this call
and recording it.
• To minimize the GoToMeeting box from your screen, click on
the orange arrow button. Click again to bring it back.
• Please hold your questions for all presenters until the end of
their presentations of the webinar and we will administratively
unmute participants.
• You can use the chat box to ask questions at anytime during
the webinar, and we will read and answer at the end of each
presentation.

3. Agenda Items
• State Updates (10 minutes)
• Helpline Update and Data Sharing- Michele Tantriella-
Modell (10 minutes)
• Update from Oregon Lottery Projects- Shad Barnes (20
minutes)
• Summary and Outcomes from Regional Trainings (30
minutes)
• Questions and Answers (10 minutes)
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4. Post Webinar
• PowerPoint, accompany documents and
CEU certificates will be emailed to you
next week.
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5. State Updates
• Treatment
• Prevention
• System Updates
– Service Elements
– PGS Strategic Plan
– Oregon Adult Gambling Disorder Prevalence Study
– Upcoming Training Opportunities
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6. Treatment Updates
Treatment Site Reviews:
 Make sure final assessments are completed timely, and in the chart,
and the service plan addresses the final treatment timeline
component in the plan.
 Even though OARs remove the discharge summary from the
treatment chart, the chart needs to have this information included in
the documentation.
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7. Treatment Updates
• Financial assessments, financial components and financial
components addressed in the services notes.
OAR 309-019-0170:
• (6) A financial assessment must be included in the entry process
and documented in the assessment; and
• (7) The service plan must include a financial component, consistent
with the financial assessment.
• Action: Service notes should reflect working on the financial
components from the service plan and assessment.
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8. Treatment Updates
OAR 309-019-0105
• (94) “Signature” means any written or electronic means of entering
the name, date of authentication and credentials of the person
providing a specific service or the person authorizing services and
supports. Signature also means any written or electronic means of
entering the name and date of authentication of the individual
receiving services, the guardian of the individual receiving services,
or any authorized representative of the individual receiving services.
• Action: Counselor supervision logs should have counselor
signatures validating supervision has taken place.
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9. Prevention Updates
 Annual reports were due to AMH on August 15th., if you haven’t
already submitted your report please contact Roxann as soon as
possible to discuss your plan.
 The Fall SA Prevention Summit will be held on Wednesday October
8th in Newport at the Hallmark Inn Resort in Newport, Oregon from
10:00-4:30. Integration of PG into Substance Abuse Prevention is on
the agenda.
 Still making connections with PG Prevention Coordinators, please
feel free to connect with me anytime.
 PG Prevention Monthly Connect calls are conducted as
GoToMeeting, so feel free to send in information for slides.
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10. System Updates
• Service Elements (AD 80, 81, 82): AMH staff are in the process of
reviewing and updating language to reflect health system
transformation, making sure reporting requirements are stipulated
and potentially including performance requirements and possible
incentive payments. More to come in future meetings, as we are
just now getting started, however state PGS staff does not see any
large changes to PGS providers.
• PGS Strategic Plan: AMH is currently drafting an strategic plan for
all AMH services and will include PG. However, PGS will develop
their own 5 year strategic plan to help guide direction. PGS
requested proposals for perspective contractors and received one
proposal. Currently, making sure the proposal meets our
requirements and then will move forward with a contract. More
discussion on this in the near future.
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11. System Updates
• Oregon Adult Gambling Disorder Prevalence Study: Oregon
Council on Problem Gambling and partners are looking to conduct a
new prevalence study as the last one was conducted in 2006.
Currently gathering and looking for funds, finding a survey contractor
and hoping to conduct survey towards end of this year and have
results for 2015.
• Upcoming Training Opportunities
– Fall Oregon PGS Conference
– Lewis and Clark Gambling Counselor Pre-Certification Courses
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12. Fall Oregon PGS Conference
• October 9 &10, 2014
• Hallmark Resort, Newport, Oregon
• Keith Whyte, National Council, will be the featured speaker, as well
as Jeff Marotta, talking about problem gambling, online gambling, as
well as the past, present, and the future regarding this subject.
• For registration and information, contact Patricia at
Patricia.alderson@state.or.us
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13. Lewis and Clark Gambling Counselor
Pre- Certification Courses
• Gambling Counselor Pre-Certification I
• October 11 and December 13, 2014, along with 8 modules
• http://graduate.lclark.edu/live/events/27909-gambling-counselor-pre-certification-
i
• Gambling Counselor Pre-Certification II
• March 7, 14 and April 11, 18, 2015
• http://graduate.lclark.edu/live/events/28230-gambling-counselor-pre-certification-
ii
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14. Helpline Updates
• Changes to Address and phone numbers- please make sure that
you send any address and phone number changes of your staff and
facility to Emergence/Helpline in order for referrals and direct
connects.
• GEAR: The GEAR program has a GEAR counselor vacancy and
during this time of vacancy, the helpline would like you to continue to
refer clients that can not be seen for in person services to them and
the will evaluate their capacity to serve. There is potential that they
could refer clients back to local providers to provide phone
counseling using the GEAR workbook and if so, this service can be
encountered.
• Helpline Data/Report: This report comes from Patricia Alderson
monthly via email and should be reviewed by providers.
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15. Oregon Lottery Project Updates- New
Name of Web page
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16. Oregon Lottery Project Updates
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The “Why” – A Reminder
The purpose and drive behind this site is to create more communication
between Problem Gamblers, At-Risk Gamblers & the Families of those
in need. In turn, increased communication should get out more
information and additionally get more people that need treatment into
treatment. Everything we do on the site should lead to communication
or at least lower the barriers (nervousness, confusion, guilt,
intimidation) of communication.

17. Oregon Lottery Project Updates
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CURRENT WORK
• Building and collecting content
• Scheduling on-camera interviews for testimonials
• Researching a better, more effective chat/online communication tool
• SMS/Text Capability
• Every Page Widget
• Creative Focus and Direction
• Purchasing Images, Fonts, etc.
• Researching social media tools and utilities

18. Oregon Lottery Project Updates- Sample
look and feel
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19. Oregon Lottery Project Updates- sample
look and feel
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20. Oregon Lottery Project Updates
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On schedule for a 9/24 first draft of new web
page design.
If all is approved, we’ll have a mid-October
release date for a new site and new
advertising.

21. Regional Training Summary
Conducted 6 regional training in summer 2014 across Oregon
Objectives:
• Strengthen the relationship between PGS state and service
providers.
• Strengthen the relationship and collaboration between local PGS
treatment providers, PGS prevention specialists, and agency
executives.
• Discuss the value of investing and integrating problem gambling
services within local agencies.
• Strengthen local outreach plans/efforts.
• Assure common knowledge of the basic statewide system and
expectations and assess regional training needs and desires.
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22. Regional Training Focus
• History of problem gambling treatment/prevention in Oregon
• Overview of state PGS services and functions, funding distribution,
flex funds
• Data system highlights, encounter codes/submission, and reporting
requirements and site reviews
• Client finding outreach
Feedback Collected:
– Expectations
– Successes
– Challenges
– System Design Changes
– Suggestion for future event/trainings
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23. Regional Training Summary
• Feedback from the regional trainings were collected into one
document and separated in the below focus areas.
• Training
• System Development
• Partnership Development
• Resource Issues/Needs
• Working draft summary document will be sent to providers for
feedback and will continued to be discussed and expanded to assist
with direction over the next year.
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24. Questions
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25. Contacts
• Greta Coe, Problem Gambling Services Manager
– Greta.l.coe@state.or.us; 503-945-6187
• Simon Williams, Problem Gambling Treatment Specialist
– Simon.o.williams@state.or.us; 503-945-6555
• Roxann Jones, Problem Gambling Prevention Specialist
Roxann.r.jones@state.or.us; 503-947-5548
• Patricia Alderson, Problem Gambling Administrative Support
– Patricia.alderson@state.or.us; 503-945-9710
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26. Final Notes:
• PowerPoint, accompany documents
and CEU certificates will be emailed
to you next week.
Thanks for your participation in this
webinar, and for the work that you do
every day!
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