Gsc shrm 2013 sela & belliveau v2

2013 Garden State Council SHRM Conference – October 27-29 – Atlantic City, NJ

Driving Productivity
of Dispersed Teams
Mor Sela & Paul Belliveau

10/28/13, 1:30pm

Tweet your questions: #SHRMtelework

Introduction
Mor Sela, Principal Consultant, Better Collaboration
•

Visual collaboration expert

•

12+ years experience in unified communications &
videoconferencing

•

MS, Information & Knowledge Strategy, Columbia University

Paul Belliveau, SPHR, HRIP
•
•
•

Global Human Capital Management Advisor
35+ years experience in strategic HR/HCM and enabling
solutions
MBA, Human Resources focus, Rivier University


About Better Collaboration

Helping organizations
maximize productivity
and efficiency by taking
full advantage of visual
communication &
collaboration tools

www.BetterCollaboration.org

Telework is Not just Work From Home
By „Telework‟ we mean any
remote work arrangement…
– Different campus, building, floor, section
– Remote co-working facility
– On the road
(hotel, airport, coffee shop,…)

– And yes, also from home


Many Job Aren‟t Suitable for Telework
When work simply
can’t be done
remotely.


Job Suitable for Telework
When you spend
most of the day on
the computer, on the
phone, and/or in
meetings.


State of Telework


Organizations that Embrace Telework as a
Strategy (sample list)


Why Telework?
#1: Better Talent
Why limit your talent
prospects to those
living close to the office
(or willing to relocate)?


Why Telework?
#2: At a Lower Cost
Remote employees
cost less.
Some are even willing
to accept telework as
an alternative to higher
salary.


Why Telework?
#2: Morale &
Motivation
When employees work
from their preferred
location, they are
happier and more
motivated.


Why Telework?
#3: Productivity
Studies show an
average increase in
productivity of 13-20%

Sources:
The Telework Coalition
Stanford Telework Productivity Study


Why Telework?
#4: Employee
Retention
Good employees who
are tired of commuting
don’t stay long. They
look for jobs closer to
home.


Why Telework?
#5: Reduced
Absenteeism
Employers can save up
to 63% of absenteeism
costs per teleworker.

.

Source: telcoa.org / American Management Association


Why Telework?
#6: Less Shutdowns
More employees can
work during snow days,
public transit shutdown,
school closure, storms,
and other emergencies
.

Source: telcoa.org / American Management Association


Why Telework?
#7: Office Space
Cost & Agility
Will you need all this
space in 3 years?
What if you’ll need
more?


So, Why Not Telework?
Perception #1:
Remote workers are
slackers.

Sources:
Office of Personnel Management – “Telework Management Survey” – www.opm.gov
Management Research Review- “Is telework effective for organizations?” www.
EmeraldInsight.com


Perception #2:
Remote employees
can’t be
supervised.

Sources:
EmeraldInsight.com


Perception #3:
Real collaboration
requires all the
team to be together
at the office

Sources:
EmeraldInsight.com


Perception #4:
Serendipity is key.
Best ideas are
generated when
workers bump to
each other.

Sources:
EmeraldInsight.com


The Value of Face to Face Interaction
Face to face
interaction is a critical
ingredient for
fostering relationship,
conveying a message
and making sure it
adequacy received.
Face to Face = Engagement


While being physically next to each other is
the ultimate engagement…


Many times it isn‟t feasible or justifiable to
have everyone at the same room


Video Collaboration…
allows you to benefit from
face-to-face interaction and
work more efficiently with
remote co-workers,
partners and customers…
whether they're on a
different floor or in a
different part of the world.


Look at it as a range of options,
not an “either/or”
Video conferencing can be the best
solution when face-to-face engagement is
important, but in-person isn’t feasible or
justifiable.

Phone Call

Video Conference

In-Person

Engagement


Consider Meeting ROI
Cost
(Including Time)

In-Person

Travel time
&
expenses

Phone Call
Cost per
meeting is
under $1

Video
Conference

Value


The Value of an Open Space

Fostering
collaboration


Introducing the „Virtual Open Space”

Fostering
collaboration
without
distraction


Occasional Real Face to Face
If possible, get
the team in a
physical place
occasionally and
really focus on
team building
activities.


Video Collaboration Devices (End Points)
Personal Device
(Desktop, Laptop, Tablet, Smartphone)

Low Cost

High Cost

Room System


Video Collaboration Use Cases
Personal Device
(Desktop, Laptop, Tablet, Smartphone)

Point to Point

Group Meeting

Room System


Webinar/Training

Solutions by
Use Case & Cost
Low Cost

* Partial list

P2P Call

Group Meeting

Webinar

High Cost


Technology Showcase - Sqwiggle

http://www.bettercollaboration.org/sqwiggle-com-work-all-day-with-your-remote-team/


Technology Showcase - Sococo

http://www.bettercollaboration.org/?s=sococo


Adopting New technology Can Be a Pain

Proper
Adoption
planning and
execution will
make the
difference


Adoption Plan Ingredients
• Identify key team members and executives who will
play an integral role in the process.
• Develop a project plan and clear, measurable success
metrics so the implementation stays on track.
• Conduct on-site and virtual training sessions
tailored to achieving your business goals.
• Customize promotional materials including marketing
collateral, internal advertisements, user guides and
informational web sites.
• Continually measure adoption, usage and ROI.
• Provide reports with quantitative and qualitative
metrics relevant to the stated objectives


Management Commitment is Key


Questions?

www.BetterCollaboration.org

Gsc shrm 2013 sela & belliveau v2

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

Similaire à Gsc shrm 2013 sela & belliveau v2

Similaire à Gsc shrm 2013 sela & belliveau v2 (20)

Plus de Mor Sela

Plus de Mor Sela (6)

Dernier

Dernier (20)

Gsc shrm 2013 sela & belliveau v2

Notes de l'éditeur