An "engaged employee" is one who is fully involved in, and enthusiastic about, his or her work, and thus will act in a way that furthers their organisation's interests. In a world class business the ratio of engaged Vs disengaged staff is 8:1 Source Gallup
Increased Morale & Job Satisfaction Lower Sickness Costs & Absence Rates More Effective Problem Solving Better Customer Service Improved Communication Higher Staff Retention Lower Recruitment Costs Higher Performance Levels
The study says… Assess Engagement Levels Define Required Behaviours Communicate Expectations & Goals Link Employee Performance To Business Goals Regularly Review Performance Train & Develop People Provide An Employee Voice Disengagement “if you cant change the people change the people”
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