1. Closing / conclusion Drafting Instructions

2. Closing give the user a sense that they are finished; give the user a feeling of accomplishment.

3. Closing Strategies a summary (this is what you have learned…); a call to action (now that you know how to do this, you can…); a call for further research (the next step is to…). The first gives the user a sense that they have completed something, while the last two gives the user an understanding that what they have learned is only the beginning and they can learn much more.

4. Examples http://www.io.com/~hcexres/textbook/instrxx3c.html http://www.io.com/~hcexres/textbook/instrxx4c.html http://www.io.com/~hcexres/textbook/instrxx5c.html

5. Sources McMurrey, David A. Online Technical Writing: Online Textbook — Contents