Slides presented by Prashant Kumar at TIE conference on cloud- "It's raining opportunities" in Bangalore on 7/19/2012. The presentation discussed PromptCloud's journey from launch to the current state.
Initially not focused on growth but delivery and customer satisfaction. That’s very important when you start.
When we started reaching out to clients, since it’s a new technology, everybody does not get it too easily. So even though we are vertical agnostic, only few verticals could be penetrated like technology. Others like Banking, retail was difficult to penetrate.
For bigger clients, our CAC kept increasing we still couldn’t let go of the clients. We were tech-focused initially at the cost of visibility. Initially our trials were unrestricted, and we were liberal in pricing.
Had SLA’s in place. All work that we did, designs that we created, way we grew our team was in line with scalability.