2. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking
3. Identify users/audiences
Understand user needs & goals
Requirements
Analysis
Understand client needs & goals
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking
4. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking
5. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation
Mockup evaluation
Launch Production
Quality assurance
User problem tracking
6. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production
Quality assurance
User problem tracking
7. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance
User problem tracking
8. Identify users/audiences interviews ✥
Understand user needs & goals surveys ✥
Requirements
Analysis
Understand client needs & goals observations
R e s e a r c h
Technical requirements & limitations
Conceptual Research previous versions
Design
Research competition
Mockups & Use cases
Prototypes
Task analysis
✥ card sorting ✥
Information architecture
Production
Mockup generation focus groups ✥ user testing
Mockup evaluation
Launch Production heuristic evaluation ✥ user testing
Quality assurance surveys ✥
User problem tracking observations