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ASSIGNMENT 2




OBSERVATION LAB




                         By Smita Prakaitip
                www.facebook.com/smita.puk
ASSIGNMENT 2




          1. McDonald’s
ASSIGNMENT 2

Before entering the store
                                                    The
                                                   Electroni
                                                             c
                                                   slide doo
                                                             r
                                                   was clos
                                                            ing
                               An International   And The Sm
                                                              ell Of French
                  t iv e                                                    -
            ttrac
                                                  fried Came T
         gA                   Well- Known Logo                 hrough The
     A Bi ascot
                                                        Closing Doo
                                                                     r
         M



Opinion:
The store exposes it’s international marketing standard which make
customers feel good and want to get into every time they pass by.
ASSIGNMENT 2

Environment                                               •High Ceiling
                                                          •3 Zoning (play/ ea
                                                                              t/
                                                          Café)
                                                         •10 Merchandise
                                                                        s
                                                         •Warm and Bright
                                                                          ly


                                Yes!!!! There Has        Its Area (Dimension)
                                                   !!!
                                Distinctive Smell!          is Comfortable
       Thai Top-Hit Pop
       Song by McRadio

                           Have
                           4 CCTVs
                           In the store
                                                          0.25
                           !!!!!!
                                                           Hour I Want
  3 Vivid Colors              Securities                   Stay In The
Scheme Are Used                                          Store Cause It
                                                         Is Too Noisy!!!
ASSIGNMENT 2

Personnel & Customers                            yee :
                                      l Emplo
                             Genera
                                         niform
                             • Brown U cdonald’s Logo                  Image.
                             • Ha t with M               w  ith Store
                                               e Match
                              • Doe  sn’t quit               le (7:3).
                                          them   are fema
                               • Most of            r:
                                          Manage m
                                               n Unifor
                                •S lide Brow !!!
                                       • No Hat
                                                    art!!!!
                                       • He is Sm



                  ickly,
            te, qu t?
      ustra        n
I’m fr o you wa
        d
 wh a t


                                                                                Custom
                                                                                      ers
    • Most Of The Customers Are Children,
    age between 7- 10 years old, With Their
    Family.
    • Around 5 Families in the store.
ASSIGNMENT 2

Other Observation



                                                                    Tempting Adve
                                                                                  rtisement
                                                                 For promoting
                                                                               Thai new menu
                                                                                             .



                  in it!!!     nd
          I’ m lov ee Chilli a
                d Fr       !!
      it ed an Ketchup!
Unlim erican
     Am

                                         Special Service
                                    Birthday Party for Kids!!!
ASSIGNMENT 2




         2.NITTAYA-KAI-YANG
           (Local Thai Food Restaurant)
ASSIGNMENT 2

Before entering the store

                            The                   Use
                           small   door           Transparent
                           was                    Wall
                           closing
                                                       I can see
                   with
           te logo iting
                           While there is a big      What other eat.
        Cu
                  dwr         area inside.
       Own er Han


Opinion:
All of these tell me only that they sell local Thai food
(papaya pok pok and Thai roasting chicken.)
ASSIGNMENT 2

Environment                                                        •High Curve Ceilin
                                                                                      g
                                                                   (cause much of no
                                                                                       ise
                                                                   reflection)
                                                                  •More than 10 wa
                                                                                     iters
                                                                  and waitresses
                                                                  •Warm and Bright
                                                                                    ly


                                       Yes!!!! There Has
                                                          !!!     Their layout is very high
                                       Distinctive Smell!
                                                                           utilize.
      Don’t play music, But
         there are 4 speakers.


                                  Doesn’t have
                                  Any
                                  Securities
                                  In
                                                                        1
                                  The                           Hour I Want Stay
                                  Restaurant                      In The Store
                                                                      Cause
  3 Soft Colors                                                    The food is
Scheme Are Used                      Securities
                                                                delicious enough.
ASSIGNMENT 2

Personnel & Customers                                                    slack)
                                                              nd black
                             Trainee
                                        :            e shirt a
                                                   (whit
                             •Schoo   l uniform
                                          ith Logo
                              •Apron w               yee :
                                         l Emplo rm
                               Genera            e unifo           .
                               • Lig ht Orang              re Image
                                             atch  with Sto      )
                               • Super M m are male (7:3
                                             the
                                • Most of              r:
                                            Manage
                                             l Shirt
                                 • Colorfu
                                              ith Logo
                                  •Apron w
              t op
         non-s so
    zing
Ama . We are
     ce
servi tic.
       e
 energ

                                                                              Custom
                                                                                    ers
   • Group of 4-7 Person.
   • Average Age around 20 -30.
   • The Restaurant can contain about 20 groups.
ASSIGNMENT 2

     Other Observation
                                                              rs
                                                  5 Ventilato




                    isement
 Attra ctive Advert
                    n and No.
For S erving Spoo
             Table

                                Menu Sorted by
                                Food Categories
                                                       Hund
                                                     Usele red of
                                                          ss L i
                                                                ghts
ASSIGNMENT 2




          3.BLACK CANYON
         (Thai International restaurant and café)
ASSIGNMENT 2

Before entering the store

                          The                      Use
                         small   door              Transparent
                         was                       Wall
                         closing
                                                     Classic Country
                        The inside area is small         Design
               y Logo
        Countr                    too



Opinion:
All of these make me perceive how premium of their products are.
ASSIGNMENT 2

Environment                                                   •High Ceiling
                                                              •6 waiters and
                                                             waitresses
                                                             •Super Cold!!!!!
                                                             • Dim


                                                    en’t
                                   No!!!! There Hav
                                                       e
                                    got any Distinctiv       Their layout is very high
                                          Smell!!!!                   utilize.
         English pop song
        With no noisy sound.

                                4 CCTVs

                                                               1-5
                                                           Hour I Want Stay
                                                             In The Store.
3 Soft Pastel Colors                                       Great place to do
 Scheme Are Used                  Securities                   your work.
ASSIGNMENT 2

Personnel & Customers
                                                 niform.            ck
                                  nly 1 type of u irt with black sla          Image.
                              •O
                                         rown T- Sh          grade t he Store
                              • Black B ing enough to up
                                          ok             (5:1)
                               • Good lo        are male
                                          them
                                • Most of




         king
Goo d-Loo
      rs
waite

                                                                        Custom
                                                                              ers
  • Group of 2-5 Person.
  • Average Age around 25-35.
  • The Restaurant can contain about 10 groups.
ASSIGNMENT 2

Other Observation
           Have
           A
           Small
           Amplifier                                                              ditions   !!!!
                                                                2L   a rge aircon

                That’s why I
                don’t smell any
                Distinctive
                                                                      Country
                                                                              Design
                                                                      But
                                                                     Decorate
                                                                              d by
                                                                     Venice
                                        Menu Sorted by
                                        Food Categories
                                                                     picture
                                   And Fish Steak in the most
                                        expensive menu
                                                                       Fortunate
                                                                                ly, they
        offee                                                         both use p
Funny C                                                                          astel
          ign                                                         color them
 Cup Des                                                                         e.
ASSIGNMENT 2




          4. AMEZON CAFÉ
               (Thai café)
ASSIGNMENT 2

Before entering the store

                          The
                         small   door
                         was
                         closing
                                                    With Transparent
                 Logo
                        The inside area is small
                                                   Wall and Green design
         Bird as                  too



Opinion:
The shop concept is focused on nature.
ASSIGNMENT 2

Environment
                                                         •Very High Ceilin
                                                                           g
                                                         •2 waiters and
                                                         • Brightly and war
                                                                            m


                                                en’t
                               No!!!! There Hav
                                                   e
                                got any Distinctiv       Their layout is very high
                                      Smell!!!!                   utilize.
        English pop song


                            No CCTVs

                                                           1-5
                                                       Hour I Want Stay
                                                         In The Store.
                                                       Great place to do
 3 forest Colors                                           your work.
Scheme Are Used               Securities
ASSIGNMENT 2

Personnel & Customers
                                                    niform.
                              • Only 1  type of u Green Collar.
                                             hirt with            .
                                   lack T-S               e image
                              •B
                                          t ch  with stor
                               • Just ma                shop
                                            en in the
                                • only 2 m




        dly
U nfrien
       rs
waite

                                                                      Custom
                                                                            ers
  • Group of 2-5 Person.
  • Average Age around 25-35.
  • The Café can contain about 10 groups.
ASSIGNMENT 2

Other Observation
                Don’t
                Have
                Menu                      use of
                                  Suitable ions
                In form of         aircond
                                           it

                book

         Zone
 Outdoor




                               I Can’t fin
                                          d anything
                               out of con
                                           cept.
ASSIGNMENT 2




          5. KRUA TON SHAI
               (Thai restaurant)
ASSIGNMENT 2

Before entering the store

                                Don’t
                                Have
                                An y
                                Door
                                The inside area is    Outdoor Style with
                   al Lo   go   contained about 10   canvas (to decrease the
       AP lain Loc                    tables            heat from the sun)



Opinion:
The restaurant expose its local.
Actually, I’m a little anxious about the restaurant cleanness.
ASSIGNMENT 2

Environment                   Yes,
                                                          • 6 waiters and
                              There have                    waitresses
                              Many                       • Dim
                              Distinctive                • Very hot

                               Smell

                                   Garlic/Basil/etc.     Their layout is very high
                                                                  utilize.
         English pop song


                             No CCTVs

                                                           0.5
                                                       Hour I Want Stay
                                                         In The Store.
                                                       At least, the food
Can’t Identify the                                        is dilicious.
 color scheme                 No Securities
ASSIGNMENT 2

Personnel & Customers
                                                                             e card.
                                          ave a  uniform.     w their employe
                               • Do not h hey have to sho
                                          r, t
                               • Howeve            e image
                                                          .
                                • Match  with stor        le (5:1)
                                           them  are fema
                                 • Most of




              ctive
       nd A
K ind a


                                                                         Custom
                                                                               ers
  • Group of 5-20 Person.
  • Average Age around 25-45.
  • The restaurant can contain about 10 groups.
ASSIGNMENT 2

Other Observation



                                             Concrete Floor




        oor S   afety
Every P

                          Street Paint For
                        Recommended Menu

                                                              2 fans per
                                                                           table
ASSIGNMENT 2




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OBSERVATION LAB: ASSIGNMENT 2 MCDONALD'S AND LOCAL THAI FOOD RESTAURANTS

  • 1. ASSIGNMENT 2 OBSERVATION LAB By Smita Prakaitip www.facebook.com/smita.puk
  • 2. ASSIGNMENT 2 1. McDonald’s
  • 3. ASSIGNMENT 2 Before entering the store The Electroni c slide doo r was clos ing An International And The Sm ell Of French t iv e - ttrac fried Came T gA Well- Known Logo hrough The A Bi ascot Closing Doo r M Opinion: The store exposes it’s international marketing standard which make customers feel good and want to get into every time they pass by.
  • 4. ASSIGNMENT 2 Environment •High Ceiling •3 Zoning (play/ ea t/ Café) •10 Merchandise s •Warm and Bright ly Yes!!!! There Has Its Area (Dimension) !!! Distinctive Smell! is Comfortable Thai Top-Hit Pop Song by McRadio Have 4 CCTVs In the store 0.25 !!!!!! Hour I Want 3 Vivid Colors Securities Stay In The Scheme Are Used Store Cause It Is Too Noisy!!!
  • 5. ASSIGNMENT 2 Personnel & Customers yee : l Emplo Genera niform • Brown U cdonald’s Logo Image. • Ha t with M w ith Store e Match • Doe sn’t quit le (7:3). them are fema • Most of r: Manage m n Unifor •S lide Brow !!! • No Hat art!!!! • He is Sm ickly, te, qu t? ustra n I’m fr o you wa d wh a t Custom ers • Most Of The Customers Are Children, age between 7- 10 years old, With Their Family. • Around 5 Families in the store.
  • 6. ASSIGNMENT 2 Other Observation Tempting Adve rtisement For promoting Thai new menu . in it!!! nd I’ m lov ee Chilli a d Fr !! it ed an Ketchup! Unlim erican Am Special Service Birthday Party for Kids!!!
  • 7. ASSIGNMENT 2 2.NITTAYA-KAI-YANG (Local Thai Food Restaurant)
  • 8. ASSIGNMENT 2 Before entering the store The Use small door Transparent was Wall closing I can see with te logo iting While there is a big What other eat. Cu dwr area inside. Own er Han Opinion: All of these tell me only that they sell local Thai food (papaya pok pok and Thai roasting chicken.)
  • 9. ASSIGNMENT 2 Environment •High Curve Ceilin g (cause much of no ise reflection) •More than 10 wa iters and waitresses •Warm and Bright ly Yes!!!! There Has !!! Their layout is very high Distinctive Smell! utilize. Don’t play music, But there are 4 speakers. Doesn’t have Any Securities In 1 The Hour I Want Stay Restaurant In The Store Cause 3 Soft Colors The food is Scheme Are Used Securities delicious enough.
  • 10. ASSIGNMENT 2 Personnel & Customers slack) nd black Trainee : e shirt a (whit •Schoo l uniform ith Logo •Apron w yee : l Emplo rm Genera e unifo . • Lig ht Orang re Image atch with Sto ) • Super M m are male (7:3 the • Most of r: Manage l Shirt • Colorfu ith Logo •Apron w t op non-s so zing Ama . We are ce servi tic. e energ Custom ers • Group of 4-7 Person. • Average Age around 20 -30. • The Restaurant can contain about 20 groups.
  • 11. ASSIGNMENT 2 Other Observation rs 5 Ventilato isement Attra ctive Advert n and No. For S erving Spoo Table Menu Sorted by Food Categories Hund Usele red of ss L i ghts
  • 12. ASSIGNMENT 2 3.BLACK CANYON (Thai International restaurant and café)
  • 13. ASSIGNMENT 2 Before entering the store The Use small door Transparent was Wall closing Classic Country The inside area is small Design y Logo Countr too Opinion: All of these make me perceive how premium of their products are.
  • 14. ASSIGNMENT 2 Environment •High Ceiling •6 waiters and waitresses •Super Cold!!!!! • Dim en’t No!!!! There Hav e got any Distinctiv Their layout is very high Smell!!!! utilize. English pop song With no noisy sound. 4 CCTVs 1-5 Hour I Want Stay In The Store. 3 Soft Pastel Colors Great place to do Scheme Are Used Securities your work.
  • 15. ASSIGNMENT 2 Personnel & Customers niform. ck nly 1 type of u irt with black sla Image. •O rown T- Sh grade t he Store • Black B ing enough to up ok (5:1) • Good lo are male them • Most of king Goo d-Loo rs waite Custom ers • Group of 2-5 Person. • Average Age around 25-35. • The Restaurant can contain about 10 groups.
  • 16. ASSIGNMENT 2 Other Observation Have A Small Amplifier ditions !!!! 2L a rge aircon That’s why I don’t smell any Distinctive Country Design But Decorate d by Venice Menu Sorted by Food Categories picture And Fish Steak in the most expensive menu Fortunate ly, they offee both use p Funny C astel ign color them Cup Des e.
  • 17. ASSIGNMENT 2 4. AMEZON CAFÉ (Thai café)
  • 18. ASSIGNMENT 2 Before entering the store The small door was closing With Transparent Logo The inside area is small Wall and Green design Bird as too Opinion: The shop concept is focused on nature.
  • 19. ASSIGNMENT 2 Environment •Very High Ceilin g •2 waiters and • Brightly and war m en’t No!!!! There Hav e got any Distinctiv Their layout is very high Smell!!!! utilize. English pop song No CCTVs 1-5 Hour I Want Stay In The Store. Great place to do 3 forest Colors your work. Scheme Are Used Securities
  • 20. ASSIGNMENT 2 Personnel & Customers niform. • Only 1 type of u Green Collar. hirt with . lack T-S e image •B t ch with stor • Just ma shop en in the • only 2 m dly U nfrien rs waite Custom ers • Group of 2-5 Person. • Average Age around 25-35. • The Café can contain about 10 groups.
  • 21. ASSIGNMENT 2 Other Observation Don’t Have Menu use of Suitable ions In form of aircond it book Zone Outdoor I Can’t fin d anything out of con cept.
  • 22. ASSIGNMENT 2 5. KRUA TON SHAI (Thai restaurant)
  • 23. ASSIGNMENT 2 Before entering the store Don’t Have An y Door The inside area is Outdoor Style with al Lo go contained about 10 canvas (to decrease the AP lain Loc tables heat from the sun) Opinion: The restaurant expose its local. Actually, I’m a little anxious about the restaurant cleanness.
  • 24. ASSIGNMENT 2 Environment Yes, • 6 waiters and There have waitresses Many • Dim Distinctive • Very hot Smell Garlic/Basil/etc. Their layout is very high utilize. English pop song No CCTVs 0.5 Hour I Want Stay In The Store. At least, the food Can’t Identify the is dilicious. color scheme No Securities
  • 25. ASSIGNMENT 2 Personnel & Customers e card. ave a uniform. w their employe • Do not h hey have to sho r, t • Howeve e image . • Match with stor le (5:1) them are fema • Most of ctive nd A K ind a Custom ers • Group of 5-20 Person. • Average Age around 25-45. • The restaurant can contain about 10 groups.
  • 26. ASSIGNMENT 2 Other Observation Concrete Floor oor S afety Every P Street Paint For Recommended Menu 2 fans per table
  • 27. ASSIGNMENT 2 Thank you for Watching