The document discusses usability testing and user experience (UX) testing. It defines usability testing as evaluating how well users can use a product to achieve goals effectively, efficiently and with satisfaction based on the context of use. It notes that usability testing is important but also time-consuming and expensive. It provides suggestions for making usability testing more approachable, such as using a variety of methods, limiting test size, creating regular testing habits as part of product development, and involving others for support.
3. Usability: The extent to which a product
can be used by specified users to
achieve specified goals with
effectiveness, efficiency and
satisfaction in a specified context of use.
Definition: ISO 9241-11
4. Usability: The extent to which a product
can be used by specified users to
achieve specified goals with
effectiveness, efficiency and
satisfaction in a specified context of use.
5. Usability: The extent to which a product
can be used by specified users to
achieve specified goals with
effectiveness, efficiency and
satisfaction in a specified context of use.
6. Usability: The extent to which a product
can be used by specified users to
achieve specified goals with
effectiveness, efficiency and satisfaction
in a specified context of use.
14. Skip the definitions. Call it whatever you
like. This presentation could be about usability
testing, user testing, ux testing, conversion rate
optimization, or even analytics. It’s simply
about involving users.
15. “We’re going to test our website
next year. We planned a full week
of lab tests to find all usability
issues of our new redesign.”
Mr. X
19. “We might be able to find some time (and
budget) next year to test our recently
launched website. Probably not. And if we do,
we already spent way too much on our new
redesign (which is, by the way, the best thing
we ever built)”
Mr. X