safety

1. ®
2012 CALENDAR
UPS INSIDE SAFETY TIPS

2. JANUARY
The Five Keys to the Being Habits
The Five Being Habits represent choices each of us make daily.
These habits can improve our well being on a daily basis.
02 2012
Five Keys to The Five Being Habits
1. Keep your body moving.
2. A well-rested mind and body perform best.
3. You are what you eat.
4. Find a strategy for managing stress.
5. Water is an essential element.
Conduct a Wellness Week with daily wellness activities starting January CHSP Activity
9. Distribute the Fitness
Wellness Self-Assessment
from the UPS Wellness
Guide.
WELLNESS TIP: Incorporate our new Five Being Habits including Fitness, Sleep, Nutrition,
Stress Management and Hydration into your daily activities.

3. World Class Safety JANUARY
UPS is on a journey to World Class Safety. World Class Safety
organizations are recognized as having the most progressive safety
processes and lowest injury and crash rates. These safety
processes are held as models for other organizations. UPS is
03 2012
emphasizing the following safety processes in 2012 as part of that
journey.
• SWM Observations and Feedback. Are your CHSP
Committee members conducting observations and
providing feedback?
• Mentoring. Are all new Inside Employees, Package
Drivers and Feeder Drivers being mentored by the CHSP Activity
Review the CHSP Committee’s
CHSP Committee members? 2011 accomplishments.
Review the 2012 CHSP
• Employees lead the safety processes. CHSP Committees, Committee Action Plan. Does
Observations/Feedback and Mentoring are examples. it include World Class Safety
activities?
WELLNESS TIP: The Five Being Habits are designed to be simple steps each individual can take
to address wellness issues on a daily basis. It takes 30-90 days to develop a life-long habit.

4. Walking On Ice JANUARY
Be careful when walking on ice:
• Wear correct footwear. Be sure that you have slip-resistant
work shoes.
04 2012
• Take your time. Hurrying increases your chances of a fall
because you're not paying attention.
• Ice may be covered by snow. Be careful that conditions
may change quickly.
• Adjust your stride to conditions.
• Take short shuffling steps and avoid an erect posture.
• Walk as flat-footed as possible.
CHSP Activity
Demonstrate to other
employees proper work
shoes for walking on ice or
related slippery conditions.
WELLNESS TIP: Being Habit – Fitness – Choose the stairs or a longer walk distance when
practical and integrate stretching into your daily routine.

5. JANUARY
SWMs for Using TOFC Rollers
Here is the procedure for using Trailers on Flat Cars (TOFC)
rollers:
• Make sure the floor is clear of packages and debris.
05 2012
• Make sure the ramp is fully extended and aligned with
the wheels on the rollers.
• Make sure the rack is secured to the grating.
• Use handles when lifting roller sections.
• Push roller set slowly to make the wheels engage
with the ramp.
• Get help if the rollers are hard to push or if you
CHSP Activity
need to lift the rollers. Demonstrate the correct
way to store TOFC rollers
• When holding the base, place hands on the even if you do not work with
handle. them daily as you may need
to handle them at some
point.
WELLNESS TIP: Being Habit – Fitness – Find a form of physical activity that you enjoy, will fit
into your weekly routine and get your heart rate into a target zone.

6. JANUARY
06
Congratulations Miami International Hub
On April 28, 2011, the Miami International Hub was awarded a
Liberty Mutual Safety Commendation Award for achieving five 2012
years without a lost-time injury. Pictured below are CHSP
committee members.
CHSP Activity
Review the Five Being Habits
with the workgroup that are
located in the UPS Wellness
Guide.
WELLNESS TIP: Being Habit - Fitness – One of the keys to improving fitness is to start slow.
Good choices today will lead to a better tomorrow.

7. DISTRACTED DRIVING TIP: There is no difference in the cognitive distraction between
handheld and hands-free devices.
JANUARY
Yard Control – Eight Rules You Must Follow
There are eight rules that must be followed to ensure the
safety of all UPS employees, security personnel and vendors
09 2012
who enter UPS yards. The following are the first four of the
eight rules for Yard Control:
1. Only certified yard personnel are allowed in the yard outside of
the designated pedestrian walkways and break areas.
2. All facility employees, whether certified or non-certified, must
use the pedestrian doors to enter or exit the building.
3. When on a break, all employees are required to remain in
designated break areas. CHSP Activity
PCM the Eight Rules You
4. People authorized to drive vehicles in the yard must obey Must Follow for Yard
Control pointing out
posted speed limit signs and wear a safety belt at all times. pedestrian walkways and
designated break areas.
WELLNESS TIP: Being Habit – Sleep – Try to keep a sleep environment that is quiet, cool and
dark.

8. JANUARY
Yard Control – Eight Rules You Must Follow
There are eight rules that must be followed to ensure the
safety of all UPS employees, security personnel and vendors
10 2012
who enter UPS yards. The following are the second four of the
eight rules for Yard Control:
5. Vehicles must be equipped with operable headlights, hazard
lights or reflective material that provides 360-degree visibility.
6. Employees authorized to drive vehicles in the yard are required
to take the ignition keys with them whenever they leave the CHSP Activity
Complete the Yard Safety
vehicle. Observation Form, provide
7. All certified yard employees are required to wear a reflective individual employee
feedback and provide work
vest anytime they are working in the yard. group feedback.
8. A certified yard employee must place an orange cone when
working in the yard.
WELLNESS TIP: Being Habit – Sleep – Wind down naturally so you get quality deep sleep.

9. JANUARY
Safe By Choice, Not By Chance
Four reasons to work safely:
1. We have a responsibility to ourselves not to get injured.
11 2012
2. We have a responsibility to our families. When we are hurt,
we can’t provide for them.
3. We have a responsibility to our co-workers. Our actions must
not endanger our fellow employees.
4. We have a responsibility to UPS. Employee injuries and
crashes have an adverse impact on the success of our
company.
CHSP Activity
Show the video clip from the
Health & Safety SharePoint
site, Safe By Choice, Not By
Chance.
WELLNESS TIP: Being Habit – Sleep – Rest rejuvenates your body and mind so they can
perform at their highest levels.

10. Handling Heavy Packages or Objects JANUARY
• When necessary, request the help of others.
• Use the two person lift/lower method when handling heavy
objects (when needed) – communicate to coordinate the lift.
12 2012
• Bend at the knees and lift with your legs.
• Use your Power Zone – the area that gives you the maximum
strength with the most comfort.
• Use the existing equipment and facilities to assist.
• Use aids and leverage.
• Apply highlight tape to six sides of heavy packages to ensure
they are clearly visible from all angles.
• Do not send objects to the sort aisle that exceed your country’s CHSP Activity
weight limit for being considered “heavy packages.” They Audit heavy packages for
should be handled in the irregulars system. proper labeling and highlight
tape.
It is everyone’s responsibility to ensure that heavy packages
have been identified with proper labels and highlight tape.
WELLNESS TIP: Being Habit – Sleep – Maintaining 7-8 hours of sleep keeps your mind focused
and your energy levels high.

11. JANUARY
Winter Home Heating Safety
Furnaces:
If you have a furnace, it should be checked regularly by
a professional.
13 2012
Fireplaces:
Chimneys need to be cleaned out frequently and
inspected for cracks and obstructions.
Wood stoves:
If you have a wood stove, inspect and clean the
stovepipe and chimney on a regular basis.
Space heaters:
Use only heaters with the approved marks in your
country such as the Underwriters Laboratories (UL)
safety listing in the United States or CE mark in the CHSP Activity
Have a member of the local
European Union. fire department present
smoke detector and home fire
safety to your group.
WELLNESS TIP: Being Habit – Sleep – The quality of your sleep has a direct impact on the
quality of your waking life. It affects your mental sharpness, productivity and well-being.

12. DISTRACTED DRIVING TIP: Distraction from cell phone use while driving increases a driver’s
reaction time as much as having a blood alcohol concentration at some states’ or countries’ JANUARY
legal limit of 0.08 percent.
Convey Packages, Not People
Conveyors are designed to move packages not people.
• Stay off moving belts.
16 2012
• Use crossovers or go around.
• Conveyor guards protect you.
• Verify that guards and transfer plates are in place before,
during and after the sort.
• Verify that emergency stop buttons function properly.
• Keep hands, clothing and hair clear of pinch points.
• Always be aware of moving parts. CHSP Activity
Verify that all conveyors are
• Maintain egress around conveyors in trailers. in proper operating
condition and report
deficiencies on the DECR.
WELLNESS TIP: Being Habit – Nutrition – Use portion control, a portion typically will fit in the
palm of your hand.

13. JANUARY
Winter Hydration
Remember, you can get dehydrated during winter.
Some symptoms of dehydration include:
17 2012
• Mild to excessive thirst.
• Dry mouth and/or skin.
• Fatigue.
• Dizziness, nausea and/or headache.
• Muscle weakness.
• Darkened, little or no urination.
• Increased body temperature.
• Labored breathing.
CHSP Activity
Remind all employees
to drink water
throughout the day.
WELLNESS TIP: Being Habit – Nutrition – Focus on what you do eat, try to get six to eight
servings of colorful fruits and vegetables a day.

14. JANUARY
Plan for the Unexpected
Face your work.
• When you face your work, you are more likely to see a
potentially hazardous situation developing. Standing at a 30- to
18 2012
45-degree angle to the work flow allows you to see the work that
is coming to you and where the work is going.
Open doors cautiously.
• Open overhead doors cautiously and report to your supervisor
or team leader if a door is difficult to open.
• Open the roll-up, hinged or sliding door while being aware that
packages may have fallen against it.
CHSP Activity
Demonstrate how to open
and close roll-up and
hinged doors using Safe
Work Methods.
WELLNESS TIP: Being Habit – Nutrition – Good nutrition is just as vital as keeping fit for
improving wellness. The food choices you make today can greatly impact your health later.

15. JANUARY
19
Create a Safe Work Environment
Every UPS employee is responsible for creating a safe work
environment for themselves and others. Here are a few tips for
creating a safe environment: 2012
• Build stable loads.
• Use load retainers or load straps to secure loads.
• Store equipment properly after use.
• Maintain a clean work area.
• Assist others with heavy and irregular packages.
• Maintain egress around conveyors in trailers. CHSP Activity
• Report equipment hazards to your supervisor. Review with your work group
how to properly secure a
• Follow conveyor securing procedures. conveyor and how it protects
them from injury.
WELLNESS TIP: Being Habit – Nutrition – A well balanced diet prevents disease, helps maintain
a healthy weight and improves both functions of body and mind.

16. JANUARY
20
Egress
Remember these three words: “to,” “through” and “away.”
2012
Egress means the access to an exit, the exit itself, the discharge
area or area of refuge.
The exit route is the continuous path of exit travel from any point
within the workplace to the exit. Then we have the actual exit –
the door. And finally, there is the exit discharge area – the area
outside. Usually, we cross through a two-hour fire-rated enclosure
to bring us to a safe area.
CHSP Activity
When it comes to exits, remember these three words: to, through Show the Egress PowerPoint
and away. training in the United States.
International operations
review access requirements.
WELLNESS TIP: Being Habit – Nutrition – As with Fitness, it is better to make small changes to
your diet at first. Small changes will reduce the risk of binging because you are feeling deprived.

17. DISTRACTED DRIVING TIP: Drivers that use cell phones are four times as likely to get into
crashes serious enough to cause injury. JANUARY
Injury Reporting Procedures
All work-related injuries must be reported to management
immediately upon occurring.
23 2012
Regardless of how minor the injury may seem, it must still be
brought to the attention of management as soon as it occurs. A first
aid injury today could result in a more severe injury tomorrow.
Immediate reporting of workplace injuries allows management the
opportunity to ensure the injured employee receives the most
appropriate medical treatment.
CHSP Activity
Immediate reporting of injuries also allows management and the Review injury reports for
CHSP Committee to investigate the injury to determine root causes. the last 10 injuries and
communicate the
This process allows the implementation of preventive measures to effectiveness of reporting
prevent similar injuries to employees. injuries within 24 hours.
WELLNESS TIP: Being Habit – Stress Management – Deep breathing, laughter, exercise and
stretching all allow the body to release built–up stress.

18. JANUARY
Spotlight On Success – Best Practice Egress
Paths and Fixed Ladders
To help with your safety efforts, consider using Best and Shared
Practices. These are activities/plans that have worked in other
24 2012
districts. This Best Practice explains hazards associated with
blocked means of egress or fixed ladders. It also reminds us to
maintain clear paths of egress, never block paths with irreg carts,
etc. Best Practices may be found on the Health & Safety
SharePoint site.
CHSP Activity
Having reviewed your loss
areas, review best and shared
practices that may help to
reduce your greatest loss
area.
WELLNESS TIP: Being Habit – Stress Management – Maintain a good diet to avoid becoming
overweight. Being overweight increases the impact to the knee during movement.

19. JANUARY
25
Congratulations Life Saver Award Recipient
Feeder Driver Steve Urdzik
While driving a set of triples on the
Ohio Toll Road, Steve observed a
vehicle drive off the highway and
2012
crash into a creek. Steve safely
pulled to the side of the road and
jumped into the creek to help. The
woman, whose neck was broken in
the crash, was unconscious.
Steve along with another passerby held the woman's head
CHSP Activity
above the water, which was filling into her vehicle until Be sure all employees in your
emergency crews arrived. The victim was extracted and life- work group know the
emergency phone numbers.
flighted to a hospital.
WELLNESS TIP: Being Habit – Stress Management – Ongoing stress can lead to multiple
problems such as high blood pressure, mood disorders and relationship issues.

20. JANUARY
Opening Vehicle Doors
To prevent shoulder and back injuries:
26 2012
• Release the safety chain.
• Open the latch mechanism.
• Grasp the lift handle firmly.
To safely raise a trailer door.
• Get as close to the door as possible.
• Bend at the knees, get a firm grip and lift with your legs
while maintaining the natural curve of your back. CHSP Activity
Demonstrate locking in
• Open the door slowly. package walls, stepping
down walls, using load
• Keep a watchful eye to avoid falling packages and debris. retainers and netting
devices.
WELLNESS TIP: Being Habit – Stress Management – If stress becomes more than you can
handle, seek assistance.

21. JANUARY
Shoulder Injury Prevention
The shoulder is considered the most mobile joint in the body and
has the most range of motion. This also makes the shoulder more
27 2012
unstable than other joints.
The most common type of shoulder injuries involve the muscles,
ligaments and tendons. Muscles need to be well-hydrated to
function properly. Ligaments and tendons have limited
capabilities. This is why stretching and flexing is so important.
Stretching exercises strengthen and condition your muscles,
increasing your flexibility. Flexible muscles stretch further without
being injured.
CHSP Activity
Lead the work group in
shoulder stretches from
the UPS Wellness Guide
or the UPS Stretching
video.
WELLNESS TIP: Being Habit – Stress Management – Ways to prevent, reduce or cope with
stress include strengthening your relationships and learning how to relax.

22. DISTRACTED DRIVING TIP: Traffic accidents injure approximately 40 million people annually.
JANUARY
30
Meadowlands Square D Preload
CHSP Co-Chair Jan Siess directs excellence at the Meadowlands
Square D Preload, which had no DART injuries for 35 months.
Jan’s determined leadership pays great safety dividends to all
who work in “Square D.” Activities Jan uses to ensure employee 2012
safety are:
• Heavy package handling demonstrations
• 8 Keys to Lifting and Lowering demonstrations
• 5 Keys to Preventing Slips and Falls demonstrations
• Facility audits during weather conditions
• Tools and equipment audits
• Job set-up reviews
CHSP Activity
• Load stand audits Recognize the CHSP Co-
chairs and committee
• Daily handouts and PCMs members highlighting the
• Egress audits current safety activities in
which they are engaged.
• New Employee Mentoring Program.
WELLNESS TIP: Being Habit – Hydration – Water is an essential element, which is good for your
joints and skin.

23. Chesapeake District – Willow Grove Center JANUARY
31
Taking Wellness to a New Zone
Have you wondered how your operation can promote Wellness more
effectively?
Check out the “Orange Café” created by the Willow Grove Package 2012
Team. This is a one-stop Wellness Zone where each day’s PCM is held.
The PCM begins with stretching and a wellness tip. Information and
activities are provided in the café to help employees learn more about
disease prevention and wellness for themselves and their families.
CHSP Activity
Distribute the Stress
Management Wellness Self
Assessment from the UPS
Wellness Guide.
WELLNESS TIP: Being Habit – Hydration – Do you get enough water? Are you drinking at least
six to eight 10-ounce (296ml) glasses of water per day?

24. Five Keys to a Healthy Heart FEBRUARY
February is Heart Health month. Follow these five keys for a
healthy heart.
1. Maintain a healthy weight.
01 2012
2. Reduce stress.
3. Limit alcohol consumption.
4. Maintain an optimal blood pressure at or slightly
below 120/80.
5. Eat a healthy diet like whole grain breads, chicken,
fish, fruit and vegetables.
Conduct a Wellness Week with daily CHSP Activity
Distribute and complete the
wellness activities starting February 13. Wellness Self Assessment,
Heart Healthy, from the UPS
Wellness Guide.
WELLNESS TIP: Are you a HEART SMART shopper? When fresh foods aren’t available, choose
frozen or canned vegetables and fruits in water without added sugars, saturated and trans fat.

25. FEBRUARY
End-Range Motions
• End-range motions occur at extreme, end-limits of the body
part’s overall range.
02 2012
• Performing end-range motions reduces strength, requires
great effort, fatigues the body earlier in activity, and
increases the potential for injury.
• Turn an end-range motion into a Power Zone motion. At the
first available opportunity, bring the object into your Power
Zone.
• Eliminate or minimize end range motions by using
equipment to assist. CHSP Activity
Demonstrate equipment
• Using load/unload stands can place objects in your Power and methods in your work
area that minimize end-
Zone and reduce end-range motions. range motions.
WELLNESS TIP: GO RED FOR WOMEN is tomorrow – wear red to show your support. Heart
disease and stroke kills more women each year than cancer, TB, HIV/AIDS and malaria combined.

26. FEBRUARY
Inclement Weather Driving
• A motor vehicle death occurs every 26 seconds worldwide.
• A serious injury occurs in a motor vehicle crash every four
03 2012
seconds.
• Always pre-trip your vehicle whether driving in a UPS
vehicle or your personal car.
• Be sure your vehicle is “winter-ready” (proper fluids, lights
work, perhaps a shovel, road salt or if your state permits,
snow chains).
CHSP Activity
• Be sure to wear your seat belt when you drive. Observe employees coming
into the parking lot. Check
for seat belt use.
WELLNESS TIP: Some cholesterol-lowering medications may interact with grapefruit, grapefruit
juice, pomegranate and pomegranate juice. Talk to your medical provider if you have concerns.

27. DISTRACTED DRIVING TIP: Looking at construction equipment while driving through a work
zone is a distraction. When driving in work zones, concentrate on vehicles near you. FEBRUARY
Impact Forces Stepping On/Off Steps
When stepping off work platforms, use the portable steps. 06 2012
When using a portable step, one test showed that on average, the
force reduction is approximately 66 pounds (30 kg) – up to 35
percent of one’s body weight.
If an employee stepped down 25 times during the course of a
single shift, this would equate to 1,650 pounds (750 kgs) of
additional force on the lower joints when not using the steps.
CHSP Activity
Review recent slip/fall
Don’t wear-out your knees before their time. injuries from your operation
with employees. Ask the
group how these injuries
Use the steps. could have been prevented.
WELLNESS TIP: Why be a quitter? Smoking is the most important preventable cause of
premature death in the United States.

28. FEBRUARY
07
Identity Theft: Protect Yourself
According to global credit agencies, identity theft annually
costs exceed $1 trillion (U.S. dollars). What can you do to
protect yourself. 2012
• Don’t put outgoing mail, especially bill payments, in
personal curbside mailboxes; use your local post office.
• Use a locked mailbox with a slot at home if at all possible.
Don’t write your account number on the outside of
envelopes containing bill payments.
• When you’re out of town, have the post office hold your
mail for you or have someone you trust pick it up every
day. CHSP Activity
Have your local law
• Make sure no one stands directly behind you when you enforcement agency come
use an ATM or cash machine. talk about Internet and
• Don’t provide your credit card number on the Internet personal identity theft
protection.
unless it is encrypted on a secure site.
WELLNESS TIP: Smoking increases blood pressure, decreases exercise tolerance and
increases the tendency for blood to clot.

29. FEBRUARY
Capacity for Pushing and Pulling
The capacity for pushing and pulling varies by each of us. We are
all built differently. We need to know our limits. If we feel that any
08 2012
push or pull requires strength beyond our individual capability we
need to take action to prevent injury. Here’s what you can do:
• Use the features of our existing equipment and
facilities to slide and leverage irregular-shaped or heavy
objects.
• Seek assistance from others when pushing or
pulling heavy objects. If we do this, we must remember CHSP Activity
to communicate and coordinate the push or pull activity. Demonstrate existing
equipment and facilities
that can be used to handle
irregular-shaped or heavy
objects.
WELLNESS TIP: Smoking decreases HDL (good) cholesterol. Cigarette smoking combined with
a family history also seems to greatly increase the risk heart disease.

30. FEBRUARY
Three Points of Contact
We need to remain Safe By Choice, Not By Chance. One way to
do this is to use three points of contact:
09 2012
• Face ladders/stairs or the equipment you are climbing.
• Establish firm footing by getting at least the ball of your foot on
the rung.
• Maintain three points of contact when going up or down any
steps, ladders or when changing levels:
• Two feet and one hand.
• Two hands and one foot.
CHSP Activity
• Use every step; never jump. Observe employees who are
accessing ladders and stairs
using three points of contact
and recognize those
employees for using that
method.
WELLNESS TIP: People who smoke cigars or pipes seem to have a higher risk of death from
coronary heart disease (and possibly stroke). Do not smoke cigars, pipes or cigarettes.

31. FEBRUARY
Congratulations Palestine, TX
Look at the achievements by the people of the Palestine Center:
• They achieved 54,000 safe work days through February 2011.
• They have worked five peak seasons without a crash or injury.
• Their last lost-time injury was November 2006.
10 2012
• In April 2010, the center was designated a "Maximum Driver
Center" and the center SLIC number painted on David Ragan's
race car for a race.
• They have 342,417 safe driving miles, each driver averages
185 miles per day.
• The center is in East Texas between Dallas and Houston.
CHSP Activity
Determine what milestones
your work group can achieve
and keep them advised of the
status through charts, graphs
and discussions.
WELLNESS TIP: Your heart will thank you for quitting smoking. Within a few years of quitting
your risk of stroke and coronary artery disease are similar to non-smokers.

32. DISTRACTED DRIVING TIP: Stay alert when driving. Eating while driving is a form of
distracted driving. FEBRUARY
13
Plan For The Unexpected
Face your work:
• When you face your work, you are more likely to see a
potentially hazardous situation developing. Standing at a 30- to 2012
45-degree angle to the work flow allows you to see the work that
is coming to you and where the work is going.
Open doors cautiously:
• Open overhead doors cautiously and report to your supervisor
or team leader if a door is difficult to open.
• Open the roll-up, hinged or sliding door while being aware that
packages may have fallen against it.
CHSP Activity
Demonstrate how to open
and close roll-up and hinged
doors using safe work
methods.
WELLNESS TIP: Using the "better" fats (monounsaturated and polyunsaturated) can help
reduce their risk of heart disease.

33. FEBRUARY
Love Your Heart by Eating Healthy
An ideal eating plan incorporates a variety of:
• Fruits.
14 2012
• Beans, eggs, fish, nuts, lean meats and poultry.
• Low-fat dairy products.
• Vegetables.
• Whole grains and fiber.
• Limited amounts of high-cholesterol foods, saturated fats
and trans fats.
CHSP Activity
• Limited amounts of salt and sodium. Distribute and complete the
Quiz - Heart Disease
• Limited amounts of alcohol. Awareness from the UPS
Wellness Guide.
WELLNESS TIP: Both saturated and trans fat are “bad” fats because they raise your bad
cholesterol level. That means they can both increase your risk for heart disease.

34. FEBRUARY
15
Drop-Frame Trailers
Drop-Frame Trailer – Packages in drop-frame trailers are loaded in
three distinct sections: the nose, above flaps, and below flaps.
Each of the three sections has different wall heights. 2012
The below flaps section has some additional tasks associated with
the flaps. Packages are also loaded beneath the permanent rollers
in drop-frame trailers.
In the below flaps section, each package shelf forms the foundation
for the next higher package shelf until the flap level is reached.
Some safety tips for working below the flaps.
CHSP Activity
• Securely latch drop frame flaps. Demonstrate to employees
how to use three points of
• When loading and unloading drop-frame trailers, raise and contact to stand in the
lower yourself from a sitting position to get below the flaps section below the flaps.
(instead of jumping).
WELLNESS TIP: Monounsaturated and polyunsaturated fats are “better” fats because they can
lower your bad cholesterol and reduce your risk of heart disease.

35. FEBRUARY
Congratulations UPS Life Saver Brad Walker
On March 1, 2011, Driver Brad Walker arrived at the Kingston,
Canada, soup kitchen. He is his center's CHSP co-chair and was
delivering in the area. Upon his arrival, there was a man on the
floor who was having a heart attack. Brad administered CPR
16 2012
along with another bystander until the fire department arrived.
Captain Mike Kieley says of Brad’s efforts, “he did exactly what
he was supposed to do,” which resulted in saving the man’s life.
CHSP Activity
Review non-emergency
evacuation notification
procedures with all
employees as well as places
of refuge for their work areas.
WELLNESS TIP: Get your blood pressure checked regularly. Optimal blood pressure is less
than 120/80.

36. FEBRUARY
Mentor New Employees
In World Class Safety Organizations, employees lead the safety
process. Mentoring is led by employees. Mentoring roles include:
• CHSP Committee members should mentor new
17 2012
employees.
• Assist bringing classroom training to the real
working environment.
• Reinforce Safe Work Methods.
• Coach on potential areas of risk.
• Answer questions about safety-related concerns.
• Foster teamwork in the operation.
CHSP Activity
• Demonstrate the Safe By Choice, Not By Chance Welcome the new employee
philosophy. into the employee mentoring
program and invite them to a
safety committee meeting.
WELLNESS TIP: Too much salt can cause high blood pressure in some people. Choose a
substitute or use less salt at meal time.

37. DISTRACTED DRIVING TIP: When traveling at 40 mph (65 km/h) and looking at a cell phone
for four seconds to make a call, you have traveled 2/3 of a football field without seeing the FEBRUARY
road.
Congratulations Mesquite Feeders
The Mesquite On Road Feeder team has worked hard to
promote a safety culture that is led by a dynamic and active
20 2012
CHSP Committee, which values safe work method principles.
On February 21, 2011
the Mesquite Feeders
celebrated 70,209 Safe
Work Days and passed
12 months without a
DART injury.
CHSP Activity
Review your statistics
compared to plan and
provide positive
reinforcement for
successful activities.
WELLNESS TIP: Cholesterol is a form of fat that is carried in the blood. Unhealthy cholesterol
levels can raise your risk for type 2 diabetes and heart disease.

38. FEBRUARY
Knee Injury Prevention
Good practices to prevent knee injuries:
• Maintain a good diet to avoid becoming
21 2012
overweight.
• Keep your knees and the muscles that support
them strong and flexible.
• Pivot, don’t twist. Twisting the wrong way can
exert too much pressure on one side of your knee.
• Wear work shoes with good arch supports.
• Use proper lift/lower techniques.
• Use proper push/pull techniques.
• Develop a consistent exercise and stretching CHSP Activity
Demonstrate the following
routine (refer to the UPS Stretching video/CD). knee stretches:
quadriceps, hamstring and
calf.
WELLNESS TIP: High blood pressure raises your risk for heart disease, stroke, and other
problems. Managing blood pressure can help prevent these problems.

39. Safety as a Personal Value FEBRUARY
UPS is committed to supporting wellness and providing a safe
work environment for employees. Our expectation is zero injuries,
auto crashes and adapting a healthy lifestyle through wellness
education and awareness training. As an employee you can
22 2012
support this commitment by making the following declarations:
• I will not turn the other way when I see an unsafe
condition or behavior. I will correct it or report it to my
supervisor.
• I will report each employee injury and auto crash.
• I will make wellness a personal value and encourage my
co-workers and our families to make it a personal value for
themselves.
• I will support the CHSP Committee’s safety activities.
CHSP Activity
Distribute and complete
“Know Your Numbers
Personal Value Puzzle” from the UPS
Wellness Guide.
WELLNESS TIP: Smoking damages artery walls, causing fatty build-up and limiting blood flow.
It raises your risk of having a heart attack.

40. ATM (Cash Machine) Safety FEBRUARY
To avoid being a victim at an ATM (cash machine), consider:
• Not choosing a PIN that is obvious such as your birth date,
Social Security number, or government ID number.
• Choose an ATM that feels safe even if it is a few miles out of
23 2012
your way.
• Treat an ATM/bank card as though it was money.
• Use ATMs that are in well-lighted, open and high-traffic areas
such as those at grocery or convenience stores.
• When you arrive at an ATM, look around. If you see anything
that makes you uncomfortable or anyone who looks suspicious,
do not stop. Either use an ATM at a different location or come
back later.
CHSP Activity
• Be alert for anything suspicious, especially two or more people Ask your local law
in a nearby vehicle, with no one else at the ATM. enforcement agency to visit
to discuss personal
security while using ATMs
(cash machines).
WELLNESS TIP: Extra weight strains your heart. It also adds to other risk factors for heart
disease.

41. FEBRUARY
Yard Control Safety
Yard control responsibilities differ whether you are certified
or non-certified:
• Be familiar with your building’s site-specific Yard
24 2012
Control Master Operating Plan (MOP).
• If certified, wear your reflective vest whenever in the
yard.
• Stay in walk paths and designated break areas.
• Enter/exit the building through designated
pedestrian doors only.
• Follow proper cone procedures, for example, when
retrieving packages or cleaning around trailers.
• Overhead doors are for vehicle traffic only.
CHSP Activity
Review a copy of the yard
control map with your work
group and discuss walk
paths and pedestrian
entrances/exits.
WELLNESS TIP: Don’t buy a lot of butter, cream and ice cream. Save those foods for special
occasions and, even then, limit how much you eat.

42. DISTRACTED DRIVING TIP: Smoking while driving is a common form of
distracted driving.
FEBRUARY
27
Influenza Risk Reduction
It is never too late to practice preventive measures to reduce risk and
exposure to influenza. Hand washing and proper cough etiquette are
critical to preventing the spread of viruses.
To properly wash hands: 2012
• Wet your hands and apply soap.
• Rub your hands vigorously together and scrub all surfaces.
• Continue for at least 15 seconds.
• Rinse well and dry your hands.
Cough and sneeze etiquette reduces the spread of germs:
• Cover your mouth and nose with a tissue.
• Use your upper sleeve if you don’t have a tissue.
• Place the used tissue in a hands-free waste basket, if available. CHSP Activity
Distribute “Stopping the
• Avoid coughing or sneezing, avoid touching your eyes, ears, Spread of Germs” handout
mouth and nose. located from the UPS
• After coughing or sneezing, clean your hands with soap or Wellness Guide.
alcohol-based hand sanitizer.
WELLNESS TIP: Risk for heart disease and stroke gradually increase with age. Stay active.

43. Walk Like a Penguin FEBRUARY
Prevent falls on ice by doing the following:
• Point your feet out slightly like a penguin. Spreading your feet
out slightly while walking on ice lowers your center of gravity.
• Bend slightly at the knees and walk flat-footed with your center
28 2012
of gravity directly over the feet as much as possible.
• Take short steps or shuffle for stability.
In addition, here are some other pointers when dealing with icy
conditions:
• In cold temperatures, walk with caution and assume that all
wet, dark areas on pavements are slippery and icy.
• Walk in designated walkways as much as possible.
Taking shortcuts over snow piles and other frozen areas CHSP Activity
Discuss areas of the
can be hazardous. building where employees
• Look ahead when you walk, especially up and down hills. may walk on ice. Discuss ice
prevention and removal
The sidewalk or driveway may be snow or ice covered. procedures. Demonstrate
walking like a penguin.
WELLNESS TIP: Smoking injures blood vessels and speeds up the hardening of the arteries.
If you don’t smoke don’t start.

44. FEBRUARY
Handling Heavier Packages
The safe and proper handling of packages is important at all times,
and heavy packages weighing over 70 pounds (35 kg) require
particular care.
29 2012
• Over 70 (35 kg) highlight tape must be used whenever you
pick up or encounter Over 70s (35 kg) that have not been
properly identified. This tape should be wrapped across and
around a package to ensure it is clearly visible from several
angles.
• When handling Over 70s (35 kgs), use leverage to avoid
lifting. Use the edge of the package to lift, pivot, move or roll CHSP Activity
Audit Over 70s (35kg)
into position. packages in your work area
to ensure highlight tape has
• Use carry aids, roller lines and P-Z been applied.
carts to help you move the package.
WELLNESS TIP: Since cholesterol is found in animal products, limit those foods by choosing low-
fat alternatives such as lean meats, fruits, vegetables, and low-fat or non-fat diary products.

45. MARCH
Five Keys to Weight Management
March is “Nutrition and Healthy Eating” month. Follow these five
keys to eating healthy and preventing obesity:
1. Know your Body Mass Index (BMI).
01 2012
2. Limit fast-food intake and reduce portion sizes at meals.
3. Avoid foods/drinks high in sugar.
4. Exercise at least 30-60 minutes on most days.
5. Avoid saturated and trans fats.
Measure your food. Whatever you eat, it’s easy to eat too much
of it. How can you keep from eating too much? One way is portion CHSP Activity
control. Obtain a food guide from
your local government to
show the types and
Start planning. Conduct a Wellness Week with daily wellness amounts of foods that
activities starting March 12. should be consumed daily.
WELLNESS TIP: The healthiest way to reduce calories is to reduce intake of added sugars,
saturated/trans fats and alcohol, which provides lots of calories but few or no essential nutrients.

46. MARCH
Anatomy of the Back
The spine is a “S” curve. The three curves are
cervical, thoracic and lumbar. It is made up of
nerves, muscles, discs and vertebrae. The
back muscles function to stabilize the back. The
02 2012
upper leg and abdominal muscles help with
lifting and lowering not the back muscles.
The vertebrae protects the spinal cord and
nerves. There are also discs in the back. The
disc separate the vertebrae and acts as a
cushion. Think of a disc as a jelly donut. It has a
coarse outer shell with a jelly-like material in the
middle. The jelly-like material allows for
movement of the spine. When we lift, we place
pressure on the disc. So, remember to maintain CHSP Activity
the natural curve of your spine when you lift. Have your committee’s
Wellness Champion review
stretching exercises specific
to the back.
WELLNESS TIP: Eat a healthy, balanced diet based on plant foods (vegetables, fruits, whole
grains and beans), and maintain a healthy weight to prevent some cancers.

47. DISTRACTED DRIVING TIP: Avoid texting even while stopped in traffic.
Remember to always keep your eyes moving. MARCH
05
Daylight Saving Time (in the United States)
Sunday, March 11
Many countries observe some form of Daylight Saving Time.
If this event occurs where you live, follow these tips: 2012
• Prepare to lose an hour of sleep.
• Setting the clock forward one hour early will be easier for night
owls than for early risers because our internal body clock takes
its cues from the amount of daylight we are exposed to.
• Get a good night’s sleep Saturday.
• Consider going to bed an hour early to prepare for Daylight
Saving Time. CHSP Activity
• Remember: others may not be as aware due to losing an hour Remind employees to move
their clocks forward
of sleep. Therefore, be very vigilant when driving. Saturday night and to
change the batteries in
their smoke detectors.
WELLNESS TIP: Let water be your beverage of choice whenever possible. Low-fat milk, soymilk and
orange juice are ways to cover some of the food categories on many dietary guides.

48. MARCH
Safe Observations
In World Class Safety Organizations, employees lead the safety
process and they measure safe behaviors. By participating in
UPS’s Observation and Feedback Process, CHSP Committee
members can lead the safety process:
06 2012
• Use your operation’s observation form to conduct and track
observations.
• Lead by example by following all Safe Work Methods and
especially the methods on the observation form.
• Encourage safe behaviors by reinforcing them.
• Recognize safe behaviors as often as possible. CHSP Activity
Review and demonstrate the
• When “At-Risk” behaviors are identified, demonstrate and behaviors on your
coach employees on the “Safe” behavior. operation’s observation
forms. What is the current
percent safe for each
behavior?
WELLNESS TIP: Limit opportunities for temptation at home by moderating or restricting
access to sugary soft drinks and unhealthy snacks.

49. MARCH
Prohibited Hazardous Materials
How do you know if a HAZMAT
is prohibited in our system?
• Compare the diamond label
on the box to the labels on the
07 2012
prohibited chart.
• The HAZMATs in the top All UPS
section are prohibited in the
UPS small package system.
• The additional HAZMATs in
the bottom section are
prohibited in our air network, AIR
which includes NDA, 2DA,
3DA and ground to AK, HI, PR CHSP Activity
and Catalina Islands, CA. Review the Prohibited
Hazardous Materials poster
with your work group. Then
audit some hazardous
materials packages in your
area to ensure there are none
that are prohibited.
WELLNESS TIP: Fish may actually be brain food. Fish contains omega-3 fatty acids, which
appear to protect brain cells. If you don’t get enough fish, consider an omega-3 supplements.

50. MARCH
World Kidney Day
The kidneys are complicated and amazing organs that have
numerous biological roles. Their primary role is to maintain the
08 2012
balance of bodily fluids by filtering and secreting metabolites and
minerals from the blood and excreting them, along with water, as
urine.
The kidneys control blood stream levels of many minerals and
molecules including sodium and potassium, and help to control
blood acidity. The kidneys are also important regulators of blood
pressure and the production of red blood cells.
CHSP Activity
Distribute and complete the
Wellness Self Check,
Nutrition Assessment, from
the UPS Wellness Guide.
WELLNESS TIP: Stock the refrigerator or pantry with vegetables, fruits, granola, caffeine-free
beverages, and other healthy options.

51. MARCH
09
Prepare Yourself for Success
Job setup – preparation for the workday prevents injuries.
• Inspect equipment – check conveyor securing
stations, guarding and load stands, as well as any powered 2012
equipment like forklifts and stock pickers.
• Housekeeping of work area – leave your work area
cleaner than when you arrived.
• Dress for the job – wear sturdy work shoes with
slip-resistant soles. Do not wear loose clothing.
• Mentally prepare for the job – arrive to work early.
• Talk to someone if you have personal or family
CHSP Activity
distractions. Verify that powered industrial
• Be physically ready for the job – come to work trucks outside the facility
have functioning headlights,
fully rested and stretch before beginning your hazard lights or reflective
shift. material that provides 360
degrees of visibility.
WELLNESS TIP: Don’t make big changes to your diet all at once. Make small changes, and
don’t give up. As soon as those changes become habit, add a few more changes.

52. DISTRACTED DRIVING TIP: Reaching for an electronic device while driving
increases the risk of a crash by 6.7 times, according to a recent study by MARCH
Virginia Tech’s Transportation Institute.
Congratulations Knoxville Tyson Air Ramp
The employees at this air ramp have exceeded 14 years
without a lost-time injury, dating back to 1996. They have
12 2012
accumulated 178,900 days without a lost-time injury.
The streak has been made possible by the 50 employees and
management who make working safely part of their culture.
Rain, snow, or heat on
the air ramp has not
affected their ability
to work safely. CHSP Activity
Share with your work group
the injury and crash goals
and where you are in relation
to them. Discuss what can
be done to ensure you meet
your goals.
WELLNESS TIP: Since cholesterol is found in animal products, limit those foods by choosing
low-fat alternatives such as lean meats, fruits, vegetables, and low-fat or non-fat diary products.

53. Maintaining Three Points of Contact MARCH
Whether we are operating a P-24, feeder, package car, forklift,
shifter or climbing a fixed ladder, we all face a similar exposure –
gravity.
13 2012
For that reason, we need to employ safe work practices and
maintain three points of contact.
We can’t forget safety at home either. Whether we are climbing
up to access stored materials above a garage, climbing a ladder
to clean gutters, changing a light bulb, trimming bushes or painting
the house, we need to use safe work practices both on and off CHSP Activity
Ask for a volunteer to
the job. demonstrate the use of three
points of contact as it relates
to your work area. Discuss
Maintain safety while climbing. Use three points of contact. the challenges to this
method. For example, what
do you do with a clip board
when you climb?
WELLNESS TIP: Staying at a healthy weight can help you prevent and manage problems like type 2
diabetes, heart disease, high blood pressure and unhealthy cholesterol.

54. MARCH
Irreg Slides
• Follow the rules to safely handle the irreg slides.
• Bottom slide must be fully extended before lowering flap.
14
• Use bar to lift latch – keeping hands/fingers clear of
2012
packages.
• When lifting flap keep hands/fingers to the side of the flap.
• Do not lower flap until lower slide is fully extended.
• Keep hands and fingers clear of pinch points.
• Do not release bar with hands on the package side of flap.
CHSP Activity
Demonstrate how to
safely use irreg slides.
WELLNESS TIP: Eat smaller portions of high-calorie foods. Be aware that “low-fat” or “nonfat”
does not mean “low-calorie”. Low-fat foods are often high in calories. Choose wisely.

55. MARCH
15
My Plate (U.S. Employees)
MyPlate is the “new generation” food icon to prompt consumers to
think differently about their food choices. ChooseMyPlate.gov
contains resources to help people meet nutrient and calorie needs 2012
and make positive eating choices. “MyPlate” promotes fruits and
vegetables, which cover half the circle.
Grains occupy an additional quarter, as do proteins such as meat,
fish and poultry. Off to the side you have dairy such as skim or
1% milk.
CHSP Activity
Visit ChooseMyPlate.gov for
additional resources to
share with employees in the
Safety Zone or other high
traffic areas.
WELLNESS TIP: When you eat away from home, choose food low in calories, fat, and sugar, and
avoid large portion sizes.

56. Food Guidelines (Non- U.S. Employees) MARCH
Many countries have food guidelines, typically reinforced using food
icons such as pyramids, pagodas or plates, to prompt consumers to
think differently about their food choices. They contain resources to
help people meet nutrient and calorie needs and make positive
15 2012
eating choices. Most promote fruits and vegetables, grains and rice,
proteins such as meat, fish and poultry, and dairy such as skim or
1% milk. If you are not familiar with your country’s
recommended dietary guidelines for a healthy lifestyle, visit the
government website health page.
CHSP Activity
Provide the web address for
your country’s food and
hand out food guide
resources to employees or
post in the Safety Zone or
other high traffic areas.
WELLNESS TIP: When you eat away from home, choose food low in calories, fat, and sugar, and
avoid large portion sizes.

57. Top Home Safety Tips MARCH
16
To Prevent Falls:
• Install grab bars in the tub and shower.
• Use non-slip mats.
• Have bright lights over stairs and steps and on landings.
2012
• Keep stairs clear of clutter.
To Prevent Fires and Burns:
• Have working smoke alarms and hold home fire drills. If you
build a new home, consider installing fire sprinklers.
• Stay near the stove when cooking, especially when you are
frying food.
Prevent Choking and Suffocation:
• Things that can fit through a toilet paper tube can cause a
young child to choke.
• Keep coins, latex balloons and hard round foods, like hard CHSP Activity
candy and peanuts where children cannot touch them. Ask the local fire department
to visit the work group to talk
about home safety.
WELLNESS TIP: Eat five or more servings of vegetables and fruits each day.

58. DISTRACTED DRIVING TIP: 80 percent of drivers in a recent survey said they
drink soda or coffee while they drive. Drinking, placing a cup in a cup holder, MARCH
19
and opening a thermos are all distractions.
Struck By/Against Injury Prevention
Struck by/against injuries account for a large percentage of
injuries at UPS. Follow these tips to prevent a struck by or struck 2012
against injury:
• Lift and carry objects by grasping diagonal opposite corners.
• Keep your awareness level high.
• Scan your walk path.
• Look for obstacles on the floor, sticking out from shelves or
carts or from above floor level.
• Never try to catch a falling package or object.
• Keep eyes ahead of your work to watch for falling objects.
• Make eye contact with operators of powered equipment. CHSP Activity
Discuss actual/potential
struck by/against injuries in
your work area and ways to
prevent these injuries.
WELLNESS TIP: Blueberries like many other fruits contain antioxidants. Eat a variety of colored
fruits on a regular basis.

59. MARCH
20
Congratulations UPS Argentina
• UPS Argentina received a Liberty Mutual Silver International
Safety Award for reducing their auto crash frequency by 56.1
percent to the 2010 plan, achieving a year-end frequency of
4.56.
2012
• Also, the country’s small package operations worked more
than 275,000 hours in 2010 without a DART injury.
CHSP Activity
Conduct a demonstration on
testing a package for shifting
contents using a box and a
round object, such as a two
liter soda bottle.
WELLNESS TIP: Drinking at least three 250 ml or 8 oz. glasses of juice a week may reduce the
risk of Alzheimer’s disease by 25 percent as concluded by a recent study.

60. Spotlight On Success: Best Practices: MARCH
21
Eight Keys to Yard Control
Help foster awareness and knowledge of yard
control. Take an assessment on yard control
Safety, which can be found in the Health & Safety SharePoint
2012
Best Practices folder.
Ever wonder if another region or district has encountered the
same problem or exposure that you have and wondered how
they addressed it? The answer may be in the SharePoint site.
Through our partnership with Liberty Mutual, we have a repository CHSP Activity
of proven remedies to issues, problems or exposures. These Print the Yard Control Safety
examples and their solutions have been categorized in an Procedures Test from
SharePoint and distribute it to
electronic folder titled “Best Practices.” the work group and discuss
the answers after they have
taken the assessment.
WELLNESS TIP: Eating a variety of foods will help you get all the vitamins, minerals, protein
and carbohydrates your body needs to stay healthy.

61. MARCH
Where Is Your Head When Lifting?
The human head weighs 8 to 12 pounds (3.5-5.5 kg).
When the head is directly over the spine the stress is at a
22 2012
minimum. But, when you bend forward, the weight of your head
results in enormous stress on your neck and your back.
When holding the bowling ball in an upright position, the weight is
straight down the arms. Lean the ball forward about 45 degrees.
Now the weight is still acting downwards, but it's forward of where
you're holding it. This causes a lever effect, and the forces on your
muscles, tendons and joints multiply. It's the same with your head.
When you lean over at the waist you are putting even more CHSP Activity
Consider having employees
pressure on your lower back to support your upper body. with prior lifting or lowering
injuries complete the applicable
online assessment.
WELLNESS TIP: USDA’s MyPlate symbolizes a personalized approach to healthy eating. Go to
MyPlate.gov for details. Non-U.S., see your government health website for dietary guidelines.

62. MARCH
23
What is a DART Injury?
DART stands for Days Away, Restricted or Transferred.
2012
A DART injury is a type of injury that results in an employee
being away from work, having restricted work activity, or a
job transfer.
The DART frequency is measured throughout each UPS
operation.
Is your operation’s DART frequency on plan to make the
year-end goal?
CHSP Activity
During the PCM review your
operation’s actual DART
frequency compared to the
planned frequency.
WELLNESS TIP: Use less fat. Prepare foods using lower-fat cooking methods, such as baking
meats on a rack, broiling, grilling, roasting or steaming instead of frying.

63. DISTRACTED DRIVING TIP: If you need to use your phone while you are driving, pull over in a
safe place and make your call. Concentrate on what you should be doing while driving: driving.
MARCH
Safety Committees
The purpose of the committee is to promote wellness and safety
and to generate solutions for health and safety concerns.
26 2012
Safety committees are involved in developing observation forms,
making observations, mentoring new employees, conducting
safety training and PCMs and conducting facility audits, just to
name a few.
Know who the committee members are in your work area.
CHSP Activity
Voice your concerns to the safety committee. Recognize the safety
committee members from
each work group. Ask if
Support safety committee activities – the goal is to make safe anyone would be interested
choices; don’t rely on chance. in joining the committee.
WELLNESS TIP: Prevent obesity by maintaining a healthful weight and balancing caloric intake
with physical activity.